Reviews 3.7
466 total
Hillary
1 reviews US
Buy from Allurez!!
I am very happy with Allurez Jewelers. I purchased a five stone diamond ring from Allurez and keep receiving compliments on it. I showed the ring to a local jeweler and he told me that a similar ring would cost double the price i made to make.
Date of experience: March 12, 2012
John Myers
1 reviews RO
Great seller!
I've purchased a Diamond engagement ring, I was very satisfied with the purchase and I save even more money, paying with a wire transfer. I will choose Allurez to buy a matching wedding band soon!
Date of experience: March 14, 2012
Milla
1 reviews US
Thank you Allurez Jewelers!
my husband bought my engagement ring from Allurez.com. I am thrilled with it. We decided to buy a matching 14k white gold wedding band for women as well as one for men. we will be purchasing from Allurez Jewelers again soon.
Date of experience: March 29, 2012
Ken
1 reviews US
Loved Allurez!
Allurez Jewelers definitely won some repeat business from us over the weekend. We spend hours browsing through their website with a jeweler on the phone with us! We confidently placed our order online and had our wedding bands in no time, exactly as the site described. We couldn’t be happier with our choice of jeweler.
Date of experience: March 29, 2012
Janae Reeves
1 reviews US
Love The Diamond Necklace I Ordered!
I just ordered a diamond necklace here and love it - i's gorgeous and perfect for the dress I'm wearing for my wedding at the end of the summer and best of all, I didn't overspend on it.
Date of experience: May 17, 2012
Lou Palms
1 reviews US
Allurez---The Place to Go for Quality Products and Service!
I am so glad I went with Allurez for my fiance's diamond engagement ring. The staff at Allurez was so good at helping me finding something within my budget and a memorable ring that was beautiful. I highly recommend Allurez for all of your jewelry needs!
Date of experience: October 12, 2012
Bo Yu
1 reviews US
So-so experience
Ordered a ring for my anniversary, and wired the money through the next day. But THREE WEEKS after, the order was still "InProcess". Called a bunch of times and each time I was told it takes time for the money to get through to them. I don't believe any ACH clearing takes that long. Finally I sent an email to their customer service, and wrote a couple of bad reviews for them. Next morning, the manager called and helped to resolve the issue rather swiftly, considering the online reviews. Apparently my bank did not give them my name when they wired the money over, so they did not know for which order to apply the money. I have since updated this review, although I still have my reservations.
Date of experience: October 02, 2013
roschell
1 reviews US
i LOVE THIS COMPANY
i had a wonderful experience with Allurez. My butterfly custom made ring arrived and I cried. It is so elegant and tastefully made. All the staff were great assisting me with order to arrive promptly. They even went so far to send a picture of the item after it was customized. Now that is personal and they have a custom for LIFE! My fiancee wanted to use a different company, yet I felt the spirit from Allurez. My ring is unique and we will be purchasing the matching band that matches and some other love items for me(smile)
Date of experience: December 05, 2013
Nancy T. Povondra
1 reviews US
Exceptional jewelry and customer service
After a long search I ordered the Allurez Double Halo Diamond Earring Jackets in Yellow gold for my diamond studs. They were made to order and are truly special Beautiful stones and the jackets are a perfect fit. Classic and elegant. Jason provided exceptional customer service, it was like having a private jeweler. Just perfect, thanks! Nancy P.
Date of experience: December 08, 2013
sandney520
1 reviews CN
not bad
I was so excited to receive this dress in time for my daughter's first birthday party. As soon as I opened the package I noticed there is a small but noticeable black smudge mark inside one of the little circles, which looks to be possibly an ink stain. The dress it gorgeous, and aside from the stain I'm happy with it. I'll try to treat the stain and hopefully can remove it before her party.
Date of experience: January 15, 2014
Aaron
1 reviews PK
Great experience
I have ordered Allurez first time. Its a great shopping experience, fast delivery and excellent quality product.
Date of experience: June 21, 2014
Roy d rogerson
1 reviews GB
Over whelmed with joy
I am completely and utterly in shock at how beautiful my morganite earrings that I just got from you are just Magical and I cannot wait to get my pendant for my next purchase and I want the the world to know that allurez.com is smashing jewellery with quality far be Beyond belief Mr R D Rogers' Uk Scotland
Date of experience: July 07, 2014
D
1 reviews US
Love it!!!!!!!
I just got my diamond eternity band made by Allurez. I love it!!!! I was shopping around for a while. A friend suggested Allurez. Price was better than many of the local jewelers. The diamonds are bright and really nice. Thanks Allurez!!! I love my ring!!
Date of experience: November 18, 2014
René
1 reviews DE
Never got the package, they don´t refund and dont answer my mails anymore
I ordered from Germany and on its way it lost it´s invoice, so german customs couldnt forward it to me. Because customs didnt sent me the right letter, I couldnt get my package and it went automaticly back to USA. Now its there for over a month now, I never had it and Allurez isn´t doing anything. They always say they cannot do anything, because they do not have the package. So, now i´m waiting for 2 months in total, nothing has happened, nobody answers my mails anymore. They just don´t care, it´s not their problem, because they have the money. Even if I never got the package, ( it only went from customs to customs ) they seem to think,I could have done anything, I dont know what. I dont know whats the problem, if a customer can prove he never got the package, how can it be the customers problem to get his money back in a normal time. Mistakes can happen, but its not ok to play deaf and just keep the Monty for months, thats just the worst customer Service. Now the are trying to delete this Review for the third time and tried to offer me money to delete but it's true and it will stay. It's just poor if they cant accept one Bad and true review and try everyone little trick to delete. But no surprise. So, no ring, no money, no help. Only Winner: Allurez. Edit : In the end I got my money back eventually. Interesting is their comment below, that they don't have any record of me as a customer and that my Information is false. I'd be glad to provide prove at any time. What a Joke :)
Date of experience: December 10, 2014
At Allurez our customer satisfaction is our number one priority! Our award winning customer service team goes above and beyond to make sure every single customer is satisfied and becomes a lifetime customer. The information in this review is false and defamatory. If you have any questions or concerns please email us at [email protected] or call us at 800-554-3509 and we will make sure you are one of our thousands of satisfied customers.
Joe
1 reviews US
She loved them
I always wait until the last minute to get gifts for Christmas. I ordered a pair of diamond pave earrings and had them within a couple days. They were perfect. The diamonds were much bigger than what I could find at other jewelers. The other jewelers had pave earrings with a lot of little baby diamonds which are not as valuable as the larger diamonds even if the karat weight was similar. I was so glad I went with the earrings from Allurez. The bigger diamonds really sparkle and she loves them
Date of experience: January 08, 2015
Minda
1 reviews US
Love at First Click
I ordered an Allurez watch, and the quality is extremely high. This watch is worth much more than I paid for it. The customer service team was so helpful. I would definitely recommend purchasing with Allurez!
Date of experience: January 16, 2015
April Huynh
1 reviews US
Color treated yellow diamonds - get your product appraised by an independent lab
Update as of 4/17/2015: After we posted this review, the company resumed communication with us and worked with us to reach an acceptable resolution. ---------------------------------------------------------------------------- Be an informed customer when buying diamonds from this company. We chose a custom wedding band with yellow and white diamonds. They promised to send with appraisal report but we never received the report. We eventually went to get it appraised (at a lab, not at another jeweler), it turned out the yellow diamonds were color-treated, not natural canary diamonds. We would have been OK with this IF Allurez was honest about this in the product description, but that was not the case. If you are considering buying anything with yellow diamonds, either get it in writing from them that it is natural/not color treated or understand that what you are getting from them could be color-treated. Just be informed when you buy. And go get it appraised by an independent lab. We contacted them but got the run around (but they were not rude on the phone, that much is true). We then opened a case with BBB and they are still giving us and BBB the run around (it is an on-going case, they told BBB they would love to resolve the issue with us but they have in fact ignored us for over a month). Essentially, the business told us that it would only work with us to resolve it IF we DELETE the BBB case altogether so no one can see it. We said we would close the case, not Delete it, and they ignored us since.
Date of experience: April 06, 2015
Ik
1 reviews US
Great Products and Customer Service
I had a great experience shopping online for the wedding ring from Allurez a few weeks ago. The Allurez customer service is very friendly and they helped me choose the perfect ring. The ring I ordered was gorgeous and my fiancé loved it. Allurez obviously carries high quality products and I would recommend them to anyone.
Date of experience: April 22, 2015
MG
1 reviews US
My new watch
I bought a men's watch from Allurez. Not only do they offer great service and prices the quality is amazing. I get non stop compliments on the watch and will definitely buy more. Thank you Allurez!!!
Date of experience: June 10, 2015
Leora
1 reviews US
Love allurez!
Allurez has been the company of my choice for a while now. They have beautiful products with unbelievable prices. They have also always provided me with the best service. I have never been unhappy with any thing I've ordered from them.
Date of experience: June 19, 2015
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About
In 2010, Allurez was founded by Raphi to make the jewelry shopping experience special once again. Upon researching the industry, he discovered that most jewelry sold in stores was made overseas with inferior quality to jewelry made in the USA, and was sold at extremely high prices. What Raphi did next was launch Allurez for the jewelry customer to go directly to the source, and hired the best designers and jeweler's in the industry. By doing this, Allurez revolutionized the jewelry shopping experience with exceptional quality at affordable prices. Customized for you and filled with true and sentimental value. Since then Allurez has grown to a household name and is now one of the fastest growing jewelry brands in the US. Allurez is featured in the press at Brides, the Knot, Cosmopolitan and many more. THE COMPANY NAME WAS DERIVED FROM THE WORD ALLURE. The Z was added to be a metaphor for the beginning of the alphabet to the end, jewelry is meant to be eternal and last a lifetime. It symbolized the love from the start and is to remind you each and every day.