Reviews 3.7
466 total
Jessica
1 reviews BA
I am very pleased and happy that I …
I am very pleased and happy that I purchased from Allurez. My experience with them was really good and I recommend them to everyone.
Date of experience: January 17, 2018
Luke Holt
1 reviews US
Quality at a great price
I absolutely loved my shopping experience at Allurez. The ring is wonderful and my fiancè loves it
Date of experience: January 25, 2018
Clifton
1 reviews US
Customer Service is not DEAD
In the fast pace world we live in today we sometimes forget to slow down and say thank you or I appreciate your help with this/that. The people working at Allurez has not forgotten that one simple rule. Their customer service representative are top notch and always have gotten back with my within 1 to 2 hours of my question or concern. I gladly approval of spreading the word about Allurez's people and their line of jewelry.
Date of experience: February 02, 2018
Thank you Clifton! We look forward to working with you again!
Michael
1 reviews US
Beautiful bridal set
I purchased a beautiful bridal set which is even better in person really worth the wait. It came in with a diamond chip missing but was taken care of by Allurez. Highly recommend.
Date of experience: February 14, 2018
Lisa
1 reviews CA
Saved the Day for my mother's 80th birthday!
I had never purchased jewelry online before. After some research, I went with Allurez and was not disappointed. From beginning to end, customer service answered my questions, assisted in expedited manufacture and delivery, and followed up with explanations on warranty and appraisals. The quality and price point were excellent. I had left the project too late, but even this customized item was prepared skillfully and delivered on time - Allurez went above and beyond to make sure we had a beautiful gift for my Mom. It was refreshing to be able to speak to a live person to sort out all the details - there was no waiting on hold, and they would followup personally by phone as well. It gave me confidence in the company and the product and I will definitely use them again.
Date of experience: February 19, 2018
Matt Unrau
1 reviews US
Unique and beautiful rings
Unique and beautiful rings. They really standout!
Date of experience: February 27, 2018
L B
1 reviews US
Allurez tried to have this review removed twice
Ordered a watch case for husband's birthday. Credit card charged in full day of order. Email confirmation of order says will be shipped one to 7 days. Called after 7 days and told I need to send credit card and driver's license and they are not sure when it will be shipped after that. Cancelled order. What are they doing with all of the driver's license info people are sending????????????? As a follow up - Allurez has now tried twice to have this review removed. In each case I have to justify to Trustpilot why I posted this factual review. The behavior says a lot about who Allurez is.
Date of experience: February 28, 2018
We found this order as suspicious as it was flagged as fraud by the credit card company. We did not process this order as the cardholder's credit card company flagged it as fraud. Nothing was charged and we did not ship the item. If you are a valid customer and actually want this item please contact us to pay with a valid form of payment.
Alison
1 reviews GB
I had a great experience buying from…
I had a great experience buying from Allurez. The customer service person answered all of my questions and my necklace arrived just a few days after I purchased it. Thank you.
Date of experience: March 04, 2018
Sasoun1260
1 reviews US
Stunning Diamond Engagement Ring
I found out about Allurez from my friend who purchased from them and was very happy. I was looking for an engagement ring and was thrilled to find out that I can design my own engagement ring at Allurez.com. My ring looks amazing in person. The customer service team was extremely helpful from beginning to end. I'll soon be buying the matching band. Thank you!
Date of experience: March 04, 2018
Alen
1 reviews BA
Allurez jewerly for perfect engagement!
When I decided to engage my girlfriend, I did a little research to find the perfect engagement ring. Allurez's jewelry was only attracted to me from various offers. I did not regret of the fact that I went to their website, the staff was more than friendly to me and they were at my service at any time. They helped me choose the best engagement ring ever. My bride is delighted with a ring, and I am too. I think I found the perfect jewerly store for every occasion when I need jewelry again. Thanks to Allurez jewelry, one of the most important days of my life has gone perfectly.
Date of experience: March 17, 2018
Dina Basic
1 reviews BA
I had a bracelet custom made by Allurez…
I had a bracelet custom made by Allurez and it came out a lot nicer than I expected. Very happy with my custom made Allurez bracelet :)
Date of experience: March 20, 2018
Sourabh Raghuwanshi
1 reviews IN
Nice lovely
Nice lovely nice ring and all good
Date of experience: March 25, 2018
Adam Eliyahu Chetrit
1 reviews US
I bought a beautiful ring for my sister…
I bought a beautiful ring for my sister and received exactly what I ordered for an amazing price. Delivery was on time and customer service was very responsive.
Date of experience: April 23, 2018
Janice Lindbloom
1 reviews US
RUN! RUN! RUN!
5/25/18 - After careful thought and a conversation with the service manager Dan, I am happy to say that my new wedding band arrived today and is JUST what I wanted. It is beautiful and I am glad this finally all worked out. I am going to take the band for an independent appraisal next week and provided my jeweler agrees with the appraisal, I will be happily putting this ring in my safe until my wedding day! Thank you Dan for all of your help in getting this resolved! Original Review 5/7/2018 - RUN! RUN! RUN! DO NOT order from them! I have been fighting to get my 100% "hassle free" refund from them for 3 weeks now!! The product was too small, I returned it as instructed TWO DAYS after receiving it in my home. They have received the product, and have been giving me the run around, saying they were doing this an "exchange" which I have said over and over again I don't want. Update 5/8/18 - On Friday, 5/4/18 after forwarding Allurez the email from the State Attorney General's Office, suddenly, AMAZINGLY, my refund was done within 15 minutes. This review states that they have "contacted me" for further information about my review, they certainly have not and the message that came to me through Trust Pilot from them was simply a hyphen. I stand by my original review.
Date of experience: May 04, 2018
Ariel Yousefzadeh
1 reviews US
Allurez was amazing
Allurez was amazing. Their customer service and quality of the pieces was over and beyond, what I expected.
Date of experience: May 17, 2018
John
1 reviews US
Great company and easy to purchase
Great company and easy to purchase
Date of experience: May 21, 2018
Camille
1 reviews US
I have several rings from Allurez and…
I have several rings from Allurez and they are all beautiful and top quality.
Date of experience: June 01, 2018
David D
1 reviews US
beautiful engagement ring
Ordered an engagement ring for my girlfriend from Allurez and they were nothing short of spectacular. They helped me through every process of the order. When it came I couldn’t be happier.
Date of experience: June 26, 2018
Sanjay Srivatsa
1 reviews US
Great prices genuine goods seamless…
Great prices genuine goods seamless service : No BS
Date of experience: July 08, 2018
Amber Howell
1 reviews US
Great customer service
Great customer service, quality products and great price. Shipping was also on time. The robes are beautiful and well made with ample of hem allowances for the adjustments.
Date of experience: August 07, 2018
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About
In 2010, Allurez was founded by Raphi to make the jewelry shopping experience special once again. Upon researching the industry, he discovered that most jewelry sold in stores was made overseas with inferior quality to jewelry made in the USA, and was sold at extremely high prices. What Raphi did next was launch Allurez for the jewelry customer to go directly to the source, and hired the best designers and jeweler's in the industry. By doing this, Allurez revolutionized the jewelry shopping experience with exceptional quality at affordable prices. Customized for you and filled with true and sentimental value. Since then Allurez has grown to a household name and is now one of the fastest growing jewelry brands in the US. Allurez is featured in the press at Brides, the Knot, Cosmopolitan and many more. THE COMPANY NAME WAS DERIVED FROM THE WORD ALLURE. The Z was added to be a metaphor for the beginning of the alphabet to the end, jewelry is meant to be eternal and last a lifetime. It symbolized the love from the start and is to remind you each and every day.