Reviews 4.4
2,107 total
rs
1 reviews US
Excellent shopping experience, great quality.
Arrived on time, carefully packed, easy to assemble and beautiful.
Date of experience: May 27, 2015
Carole
1 reviews US
Exactly what was shown and described on the Website.
I purchased a "bistro" table for my small terrace here in NYC. I couldn't be more pleased with the table's quality of material and workmanship. I've put together IKEA furniture before and this was much simpler and easy to assemble. It probably took me less than half an hour to unpack and put the table together.
Date of experience: May 30, 2015
Scott Lebensburger
1 reviews US
Cushion
One of our lounge chair cushions was lost in a storm and your customer service rep made the replacement fast and cost efficient. Delivery was also fast and right to our door. Thanks for the great service.
Date of experience: June 02, 2015
Vaughn Short
1 reviews US
Great quality and good engineering made assembly easy
Real quality furniture. We are extremely happy. Not cheap but worth every penny
Date of experience: June 09, 2015
Paul Carr
1 reviews US
Good results
The delivery time was extremely fast and on time. This will be the 2nd time I have used the product. Previous usage showed great looks and long lasting. Will use it again.
Date of experience: June 18, 2015
David
1 reviews US
Unsurpassed quality
This furniture was packed and delivered quickly and in perfect condition. Exceptional quality. Delighted with my table and chairs purchase.
Date of experience: June 19, 2015
Robert C Miguel
1 reviews US
Awesome customer service
Michelle Sapp with customer service and she was extremely helpful through the entire process. She makes purchasing so easy and we will definitely purchase moving forward for that particular reason.
Date of experience: June 23, 2015
Leslie Johnon
1 reviews US
A Great Product and a Great Company
The teak furniture is outatanding, beautiful and built to last. Customer Service is professional and knowledgeable. Sales and delivery follow-up reflect a truly first-rate business. They really believe in their products!
Date of experience: June 24, 2015
Karen E. Cannatti
1 reviews US
The purchase experience of my Westminster garden bench was perfect in every way.
I found Westminster Teak on line. Service from the first connecting phone call was friendly, clear, concise, patient and helpful in every way. After purchase, "my" customer service person patiently walked me through assembly and later secure outdoor installation followed by explicit instructions via email. The bench is beautiful and very well made. I was so impressed that I bought a second bench immediately after assembling the first one.
Date of experience: June 24, 2015
S. Smith
1 reviews US
Need to get it all right
Looks like good product. It was terrible packing that could have been disastrous. Looked like forklift prongs had gone through the box. Missed the wood this time, but not likely next.
Date of experience: June 27, 2015
Alison
1 reviews US
Great product
We just received our second order from Westminster teak. We could not be any happier with the product. The quality of the wood is perfect and assembly is simple. We had one piece damaged during shipping and the customer service made it very easy to arrange sending a new one. If you want furniture that is quality and will last, Westminster teak is really the only option.
Date of experience: June 30, 2015
Elisabeth
1 reviews US
Direct--and responsive--contact with a real person.
The personal service was great. Answered my questions on the spot--over phone and via email. Very knowledgeable and easy to work with.
Date of experience: June 30, 2015
Fran Manion
1 reviews US
GREAT SERVICE
I HAD A DAMAGED 10 YEAR OLD TEAK TABLE. WESTMINSTER REPLACED THE TABLE WITH A NEW ONE. I WAS VERY PLEASED WITH THEIR RESPONSE.
Date of experience: July 04, 2015
Shirley
1 reviews US
Outdoor teak table & folding chairs
Beautiful set, easy to assemble, wonderful addition to my deck that will have long lasting enjoyment. Well packaged for safe delivery.
Date of experience: July 14, 2015
Bernie Altmeier
1 reviews BS
Great service and quality products
We ordered 10 director chairs in marine finish and customer service kept us posted from beginning to delivery.
Date of experience: July 20, 2015
Richard Spohn
1 reviews US
First-class Product and Service!
My early-stage interactions with a female staff person were very helpful, she seemed truly to care and want to help with my questions -- and did!. The materials ordered (teak swing and special seat cover) are first class and arrived as scheduled.
Date of experience: July 21, 2015
Lynda Goldman
1 reviews US
Not as good as I expected.
I needed help from customer service with my "white glove" delivery. They did help and eventually everything was ok. This method of delivery was too expensive and a hassle. The plague was very thin and flimsy. Not worthy of this quality furniture. Made in China and very cheap looking. The bench and cushion are very nice!
Date of experience: July 27, 2015
William Moore
1 reviews US
The perfect deck lounge chair
The perfect deck lounge chair.
Date of experience: July 28, 2015
Janet R.
1 reviews US
Excellent product and service
The product and the service was exceptional!
Date of experience: July 29, 2015
Anna Kelly
1 reviews US
Excellent product
Recommend without reservation
Date of experience: August 04, 2015
Contact
About
Welcome to Westminster Teak, a premier designer and distributor of high end, sustainable, luxury grade outdoor furniture. Our unique position as a designer and distributor allows us to leverage our strengths in manufacturing by providing you with extremely high standards in quality and the service you expect and deserve, direct from the source. Apart from the ease of shopping from the comfort of your home, our online store affords us to pass on the savings of running retail space to the customer. Although we are not your traditional “brick-n-mortar” store, we have begun to partner with stores throughout the country in carrying our Grade A, Premium Teak Wood Outdoor Furniture, long lasting synthetic wicker outdoor furniture and contemporary Textilene Fabric Sling Furniture. Check our Dealer Locator utility to find an official reseller near you. If there are no dealers near you then please browse our website catalog and order direct knowing that all of our online systems are encrypted, safe and guaranteed. We offer a RISK FREE solution in that we will pay for return shipping if you are not satisfied. You will get a 100% refund, including any and all shipping charges. No restocking fees and no hidden charges! Our teak furniture comes with a Lifetime Warranty.