Reviews 4.4
2,107 total
Martha Halyburton
1 reviews US
PERFECT
Very easy assembly, quality appears good, really nice looking!
Date of experience: August 05, 2015
SUSAN M
1 reviews US
Quality Product
Superior quality. Very substantial. Would highly recommend both company and product.
Date of experience: August 05, 2015
Cynthia Ware
1 reviews US
Great Product and very well made.
Westminster is one of the best outdoor furniture companies I have ordered from. You get immediate customer service with a very good end result. Product ships immediately if in stock and I have had several clients that are and have been very pleased with the furniture and I highly recommend them to all of my customers.
Date of experience: August 08, 2015
Marco Perrella
1 reviews US
All thumbs up!
Everything went as advertised. First rate. My high expectations met
Date of experience: August 11, 2015
Raejean Fellows
1 reviews US
Love the look and feel my teak dining set---except for photos not representative of how several chairs hit a leg.
I love this dining set--I ordered the oval extension table with 8 chairs. Only problem is, the photos did not accurately reflect that when you put three chairs on a side, two of the chairs are placed so that people have to straddle a table leg. I might have ordered a different table if that was more clear from the photos. It was not. It is pricey--but worth it. i will definitely order the cushions too--as it is a hard sit. I will rate the product 4 stars in spite of this. The set looks fabulous. We'll just have to put up with straddling table legs!
Date of experience: August 11, 2015
Kathleen George
1 reviews US
Beautiful Teak Rockers
We now have two lovely, comfortable teak rockers on our front porch. We had shipping damage with one of our rockers but it was easily and cost free sent back. Dealing with customer service is easy - they actually answer the phone!
Date of experience: August 14, 2015
Dissatisfied
This product was not as advertised. While it did clean the teak it did absolutely nothing to enhance the color as shown in the advertisments. I am totally dissatisfied and want to return this product- please tell me what to do next. If this were a $10. product I would just throw it in the garbage but I spent over $ 40.00 and feel I was taken advantage of.
Date of experience: August 15, 2015
We are sorry to hear of your dissatisfaction with the Golden Care Teak Cleaner. Golden Care has been a world provider of teak care products for almost 20 years. A overwhelming majority of our customers have been completely satisfied with Golden Care products. We have refunded 100% of your purchase price as we would do for any purchase made with us if we are notified. We always want to improve as a company so if you find something better and/or easier to use on the market, please let us know. Thanks! Best regards, Jim TenBroeck - President Westminster Teak, Inc.
David Mendenhall
1 reviews US
Westminster Teak is a company to be trusted.
The teak and stainless steel bar stools arrived on time and incredibly well packed. There was not a blimish transferred to the products within during shipping. The bar stools are comfortable, very well made with impecable design. I have no problem whatsoever recommending Westminster Teak to anyone.
Date of experience: August 17, 2015
Stephen M
1 reviews US
Great service and product
Easy to order. Reliable information. Shipping and tracking were impeccable. I am extremely happy with the product.Thank you.
Date of experience: August 20, 2015
Pamela Reasoner
1 reviews US
TEAM CLEANER AND PROTECTOR
The products did not work as well as I had hoped. I used the cleaner twice and also used a wire scrubber to remove the imbedded dirt and dark color from my teak bar set. There was improvement but it was not restored to the original beautiful honey color.
Date of experience: August 27, 2015
John Abodeely
1 reviews US
Great response
I needed a part. The help I received was awesome. The communications was excellent Thanks to all
Date of experience: September 02, 2015
Kathy Conner
1 reviews US
Great Response
We needed four of your Westminster Teak benches for a major event on campus in two days. Jeremy McFayden was very helpful and quick thinking to locate them in your Santa Ana warehouse. The benches were delivered the next day. They were assembled and installed the following day in plenty of time for our event. The benches look great and are of wonderful quality. Thank you for your great customer service and great response to our short timeline.
Date of experience: September 08, 2015
Sharon Gibbons
1 reviews US
overall good experience
All excellent except the final shipping. You should make it clear to (some) customers that even though there is a UPS tracking number, it may be given to a regular trucking company at some point in the journey. In our case the final trucking company for the delivery to our house was using a full semi-tractor. We are in an area with narrow roads and had a recent 80 mph windstorm that would have made getting to our house very difficult. We made arrangements to meet the truck a mile away so he could easily get back out of the area.
Date of experience: September 15, 2015
stefan folkesson
1 reviews US
Excellent service
If you want to have the best available furniture's , this is the fare best option.
Date of experience: September 17, 2015
Jeffrey B. Coburn
1 reviews US
Excellent product and customer service
Great chair at a fair price, excellent customer service 2 years after purchase when I had a problem, arranged for repairs very quickly.
Date of experience: September 25, 2015
Melvin Rosenblatt
1 reviews US
I am totally satisfied with my purchase.
I found just what I wanted at a fair price and it was delivered in a timely fashion.
Date of experience: September 30, 2015
C/O Parker International Amy Kennedy
1 reviews US
Westminster Teak delivery
Flo Jones was a great help in getting the order completed in a timely manner. I look forward to working with her in the future.
Date of experience: October 08, 2015
william paquin
1 reviews US
Beautiful! Great quality
Worth the investment. We will enjoy the table for many years to come.
Date of experience: October 08, 2015
roger d
1 reviews US
looks very good but darker than I expected
easy to put on. is thin and that worked well with my rough surface wood. looks very good but darker than I expected.
Date of experience: October 15, 2015
Eugenia Julio-Bishop
1 reviews US
Trustworthy and reliable business
I recently purchased a beautiful teak bathtub tray from Westminster Teak. To my dismay, my tub apparently isn't a standard width and the tray didn't fit! I contacted customer service, and they helped me return it to them with no hassles. They arranged for a UPS pickup of the package at no cost to me! and promptly issued me a refund. Rarely do I run into such wonderful customer service anymore...it was a delight to do business with them! (I still pine over having to return the tray...it was so beautifully crafted!)
Date of experience: October 26, 2015
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About
Welcome to Westminster Teak, a premier designer and distributor of high end, sustainable, luxury grade outdoor furniture. Our unique position as a designer and distributor allows us to leverage our strengths in manufacturing by providing you with extremely high standards in quality and the service you expect and deserve, direct from the source. Apart from the ease of shopping from the comfort of your home, our online store affords us to pass on the savings of running retail space to the customer. Although we are not your traditional “brick-n-mortar” store, we have begun to partner with stores throughout the country in carrying our Grade A, Premium Teak Wood Outdoor Furniture, long lasting synthetic wicker outdoor furniture and contemporary Textilene Fabric Sling Furniture. Check our Dealer Locator utility to find an official reseller near you. If there are no dealers near you then please browse our website catalog and order direct knowing that all of our online systems are encrypted, safe and guaranteed. We offer a RISK FREE solution in that we will pay for return shipping if you are not satisfied. You will get a 100% refund, including any and all shipping charges. No restocking fees and no hidden charges! Our teak furniture comes with a Lifetime Warranty.