Reviews 4.4
2,107 total
Grammy
1 reviews US
Great product
Excellent shower bench.
Date of experience: January 19, 2016
Dr. Karen Donahue, Professor and Author
1 reviews US
Outstanding experience
I'm sitting on the steamer chair right now on the back deck of our yacht. It's a gorgeous chair, and best of all, it's so comfortable––I can work on my computer out here for hours. Thanks to Westminster for excellent service in getting the chair and cushions to us so quickly. We've had many compliments already from other boaters on the quality of the teak and the construction of the chair.
Date of experience: January 19, 2016
Daniel Mitchell
1 reviews US
Happy in Portland
We ordered a teak privacy screen, and it's beautiful!! It fits right in with the rest of the teak furniture perfectly. I love how it came unfinished so we are able to use the same teak oil we have used in the past. Only had one small issue. Ordered it and realized it would arrive while out of town, so I called and ask for a delay on shipment, which they did hold for a few days but it still arrived while out of town. UPS held it until I was able to make an appointment. (kind of my fault). The piece arrived undamaged and is exactly what we wanted. I would highly recommend this company!
Date of experience: January 21, 2016
Melinda
1 reviews US
Great experience.
I was using a gift card plus a regular credit card and the whole process was painless. Received my purchase very fast and it went together better than anything I have ever done before.
Date of experience: January 21, 2016
Alan Perryman
1 reviews US
Review of Westminster Teak
Excellent craftsmanship and material.
Date of experience: January 22, 2016
susan fisher
1 reviews US
great product.
I was more than pleased with the quality, the assembly instructions, and he ease of assembly. Really good quality of teak and craftsmanship.
Date of experience: January 23, 2016
HH
1 reviews US
The customer service is awesome
From the moment I reached out to the online help at Wesminster Teak through the delivery of the product and a variety of communications with their Customer Service representatives, I cannot say enough about how well we were treated. Thoughtful, professional, quick, timely communication, we are so impressed. Thank you to all.
Date of experience: February 10, 2016
Nani
1 reviews US
STUMBLED UPON ON WEB
After waiting months for outdoor teak furniture to arrive in FL, I came upon Westminster Teak's website and so glad I did. The person who assisted me with our order by phone was very helpful and knowledgable. We received our furniture in 5 days (including weekend). The design, quality and finish on the chaises and table we ordered are beautiful! The cushions, handsome. We couldn't be more pleased.
Date of experience: February 12, 2016
compassrose
1 reviews US
Juist what we wanted
The table is made of a high quality teak with good color. The workmanship of what is essentially a rustic piece is excellent, just as pictured on the Westminster website. Delivery took just a few days and the packaging was over-the-top with protection from breakage. So glad to have made the decision to purchase this table, which works for dining and as a side table with one leaf down..
Date of experience: February 16, 2016
Charles Waters
1 reviews US
Difficult to get phone response. Improper product advice.
I called for production recommendation for inside teak bookshelves. i ordered the recommended product but when i received it, the instructions were to use to seal exterior teak and to prevent staining from food. it is not a furniture polish. i called to request information and got voice mail. Someone then left me a voice mail and then I called back and got another voice mail. I think would like to help but should given correct advice initially and should have better customer service.
Date of experience: February 19, 2016
Thank you for bringing this to our attention. We apologize for the inconvenience you encountered and we'll be sure to follow up to make sure you're satisfied. Best regards, Westminster Teak Customer Service
Tim Boehlke
1 reviews US
did not receive merchsndise
No merchandise
Date of experience: February 23, 2016
Thank you for your order with Westminster Teak. We are sorry to hear that you have not received your order yet. It was shipped from our warehouse on 2/15 and was last recorded at your local UPS Freight terminal. According to UPS Freight they have attempted to contact you, but have not reached you to set up an exact delivery date. Please contact us at our toll free number or contact UPS Freight to arrange a date for your order to be delivered. Customer satisfaction is very important to all of us at Westminster Teak. We look forward to hearing back from you. Best Regards, Westminster Teak Customer Service
Susan Sien
1 reviews US
Fantastic
And came a week early on time for the party!
Date of experience: February 23, 2016
PJA
1 reviews US
Great products, price, service
This was my second purchase from Westminster teak. We were favorably impressed with the quality of the first product leading us to return. Got a great price on a well-made desk and stool. I ordered on Sunday and it was being set up on Wednesday. Overall, a tremendous experience.
Date of experience: February 24, 2016
Brian H
1 reviews US
very impressed
Wish every place I buy from was like Weatminster. Never experienced customer service like that before. Yes they are not cheap but the quality is excellent and Jeremy was great to work with. I had some unusual shipping requests and every delivery was received as asked for and Jeremy followed up every time. Thanks. You guys are awewome!
Date of experience: February 25, 2016
Thresa Dewar
1 reviews US
This is our second one!
We love this teak seat! Sturdy, functional and beautiful. We remodeled 2 bathrooms and these shower seats make them complete! I recommend them to everyone. Well worth the money! Thresa
Date of experience: February 25, 2016
Eric M
1 reviews US
Outstanding Customer Experience
A teak sofa that I purchased last year was damaged in a winter storm (60 mph+ winds). The Westmister Teak team quickly helped me determine what replacement components I needed and sold them to me at a reasonable price. The team could not have been more helpful.
Date of experience: February 29, 2016
Howard Siegal
1 reviews US
Excellent
I ordered a table and chairs. Westminster Teak was excellent in helping arrange delivery. The items arrived via freight well packed and in great shape. The customer service is above and beyond in all ways. Not many companies today have this kind of service. I highly recommend them and would buy again in a heart beat. Really a great experience.
Date of experience: March 01, 2016
Mary Martyny
1 reviews US
Above and Beyond
This company clearly has customer satisfaction as a primary goal. They respond quickly. They ask appropriate questions to be sure they are meeting your need and they follow up after completing an order. Really extraordinary service!
Date of experience: March 01, 2016
Donald Agee
1 reviews US
Complete line of products.
An education in teak. fast service.
Date of experience: March 05, 2016
Bonnie
1 reviews US
Teak side table
Love the table, looks great on our boat. Had a slight glitch in actually receiving product, but customer service was pleasant and very quick to resolve issue.
Date of experience: March 11, 2016
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About
Welcome to Westminster Teak, a premier designer and distributor of high end, sustainable, luxury grade outdoor furniture. Our unique position as a designer and distributor allows us to leverage our strengths in manufacturing by providing you with extremely high standards in quality and the service you expect and deserve, direct from the source. Apart from the ease of shopping from the comfort of your home, our online store affords us to pass on the savings of running retail space to the customer. Although we are not your traditional “brick-n-mortar” store, we have begun to partner with stores throughout the country in carrying our Grade A, Premium Teak Wood Outdoor Furniture, long lasting synthetic wicker outdoor furniture and contemporary Textilene Fabric Sling Furniture. Check our Dealer Locator utility to find an official reseller near you. If there are no dealers near you then please browse our website catalog and order direct knowing that all of our online systems are encrypted, safe and guaranteed. We offer a RISK FREE solution in that we will pay for return shipping if you are not satisfied. You will get a 100% refund, including any and all shipping charges. No restocking fees and no hidden charges! Our teak furniture comes with a Lifetime Warranty.