Reviews 4.4
2,107 total
Katrina Stilwell
1 reviews US
Such a great company
So super helpful in being able to TALK with a representative about any little question about the product is fabulous. The shipping was timely and quick and of course the product is amazing. ALL of my clients will get these if at all possible, and they are now on the Great Living Company's favorite products list.
Date of experience: March 26, 2024
FV
1 reviews US
Great quality products and awesome…
Great quality products and awesome customer service
Date of experience: April 18, 2024
Dear FV, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future. Warmest regards, Alan Womack
M F
1 reviews US
Replaced broken chair
We bought several pieces of furniture a few years ago. One chair broke and it was easy to get the replacement however when we received the replacement it was damaged. Now we have 2 chairs to return. Your service depart is wonderful and extremely helpful.
Date of experience: March 26, 2024
Dear M F, Thank you for taking the time to provide a review of your experience with Westminster Teak. Your feedback is invaluable as we are continuously seeking to improve our products and services for our esteemed clients, such as yourself. We appreciate your kind words and deeply regret the damage your replacement chair incurred during transit. Despite our rigorous precautions to safeguard your investment during shipping, occasional mishaps can unfortunately occur. Please accept our heartfelt apologies for any inconvenience this has caused. We are committed to resolving this matter and ensuring your complete satisfaction. We look forward to serving you further, and thank you once again for choosing Westminster! Kind regards, Megan Ryan Client Services Manager Westminster Teak (888) 592-8325
Jack Aldridge
1 reviews US
Packaging was excellent
Packaging was excellent. Easy to assemble. Appears to be a well made product. Beautiful. Table a pleasure to operate.
Date of experience: April 02, 2024
Dear Jack, Thank you for taking the time to share your positive experience with our product. We're delighted to hear that you found the packaging excellent and the assembly process easy. Your kind words about the product's quality and appearance are greatly appreciated. We're thrilled that you're enjoying the pleasure of operating the table. Your satisfaction is our top priority, and we're glad that our product has met your expectations. Best Regards, Jake Cornett Customer Service 888-592-8325 ext. 337
customer
1 reviews US
Gorgeous teak chaise lounge chairs
From start to finish the purchase of the teak Chaise lounge chairs was wonderful. Customer service was readily available and very helpful. The chaise lounge products are works of art and I have scattered four of them about our property. Totally a five star experience.
Date of experience: April 11, 2024
Dear Barry, Thank you for taking the time to share your positive experience with our teak Chaise lounge chairs. We're delighted to hear that our customer service team was able to assist you and that you're enjoying the products. Your satisfaction is our top priority, and we're thrilled that you've had a five-star experience. We appreciate your recommendation and hope you continue to enjoy our products for many years to come. Best Regards, Jake Cornett Customer Service 888-592-8325 ext. 337
Elissa Levin-Maxham
1 reviews US
Ordering was easy
Ordering was easy! I thought I needed to also order a protectant finish and a representative reached out and asked me if I needed it. Turns out I didn’t and they saved me some money! Shipped quickly and we now have a great addition to our shower!
Date of experience: April 08, 2024
Dear Elissa, Thank you for sharing your experience! We are thrilled to hear that ordering was easy and that our representative could assist you. It's great to know that your shipment arrived quickly and that you are enjoying your new addition to the shower. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Enjoy your new shower setup! -Raymundo Lopez Customer Service
Bart Sages
1 reviews US
The sales rep was very helpful in…
The sales rep was very helpful in getting us to determine which teak furniture would work best for our coop garden. He explained the various ways to finish the teak, guided us through the purchase and the ultimate white glove delivery. We are delighted with the furniture and highly recommend them.
Date of experience: March 28, 2024
Dear BS, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your purchasing experience. Kindly let us know if we can be of further assistance in the future. Warmest regards, Alan Womack
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About
Welcome to Westminster Teak, a premier designer and distributor of high end, sustainable, luxury grade outdoor furniture. Our unique position as a designer and distributor allows us to leverage our strengths in manufacturing by providing you with extremely high standards in quality and the service you expect and deserve, direct from the source. Apart from the ease of shopping from the comfort of your home, our online store affords us to pass on the savings of running retail space to the customer. Although we are not your traditional “brick-n-mortar” store, we have begun to partner with stores throughout the country in carrying our Grade A, Premium Teak Wood Outdoor Furniture, long lasting synthetic wicker outdoor furniture and contemporary Textilene Fabric Sling Furniture. Check our Dealer Locator utility to find an official reseller near you. If there are no dealers near you then please browse our website catalog and order direct knowing that all of our online systems are encrypted, safe and guaranteed. We offer a RISK FREE solution in that we will pay for return shipping if you are not satisfied. You will get a 100% refund, including any and all shipping charges. No restocking fees and no hidden charges! Our teak furniture comes with a Lifetime Warranty.