Reviews 3.6
240 total
Elexa Fischer
1 reviews US
I wish that the website could generate…
I wish that the website could generate the names for us so we could preview before choosing a font. My daughter’s name looks like it says Lana instead of Lina. It probably could’ve been avoided if I chose a different font
Date of experience: February 14, 2024
Dear Elexa! Thank you for reaching out and sharing your feedback with us. We understand your frustration and apologize for any confusion that may have occurred regarding the font selection on our website. Currently, we offer one default font for personalization, and we do not have the feature to generate names for preview with different fonts. We understand that this limitation can make it challenging to visualize how the final product will look, especially with names that can be spelled or interpreted in different ways. In light of your feedback, we are exploring ways to enhance our customization process to provide customers with a clearer preview of their personalized items. In the meantime, if you would like a preview of how the names will look in our default font or if you have specific font preferences, please don't hesitate to reach out to our customer support team before placing your order. We will be more than happy to provide you with a preview to help you make an informed decision. Your satisfaction is our top priority, and we are committed to providing you with a seamless shopping experience. If there is anything else we can assist you with or if you have any further questions, please feel free to contact us. We are here to help.
TaRonda Clark
1 reviews US
Quality was not what I was expecting
Quality was not what I was expecting; the bracelet has already tarnished, and the birthstones are barely visible. Very disappointing considering the price!!
Date of experience: February 16, 2024
Dear TaRonda! Thank you for reaching out to us regarding the issues you've experienced with your bracelet. We're sorry to hear that the quality did not meet your expectations and that you're experiencing tarnishing and visibility issues with the birthstones. We understand your disappointment, and we want to assure you that we can correct this issue for you. Our team will be in touch with you shortly to discuss the details and find a solution that meets your satisfaction. If you have any further concerns or questions in the meantime, please don't hesitate to contact us. Thank you for your understanding and for giving us the opportunity to make this right.
Anna Riedel
1 reviews US
We received the bracelet super quickly…
We received the bracelet super quickly and my husband loved it! Of course her broke it while at work the next day, but customer service was very prompt to helping us repair it!! They were very fast repairing it and were very helpful along the way!!
Date of experience: February 17, 2024
Dear Anna! That's great to hear that you received the bracelet quickly and that your husband loved it! Unfortunately, it broke so soon, but I'm glad to hear that our customer service team was able to promptly help you repair it. We strive to provide excellent service, and I'm pleased to hear that we were able to assist you quickly and effectively. If you need any further assistance, please don't hesitate to reach out.
CD
1 reviews US
Great Gift
It’s was a good experience. Wife loved it
Date of experience: February 15, 2024
Dear Duke! Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that your wife loved the bracelet. Your satisfaction is our utmost priority, and we're delighted to have been a part of such a special moment. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Terry
1 reviews US
The necklace I got for my daughter was…
The necklace I got for my daughter was beautiful!
Date of experience: March 01, 2024
Dear Terry! Thank you so much for your kind words! We're thrilled to hear that the necklace you got for your daughter was beautiful. It's always our goal to create pieces that are not only stunning but also meaningful and cherished. If there's anything else we can do for you or if you have any other special occasions coming up, please don't hesitate to reach out. We'd love to help you find the perfect piece!
Terry
1 reviews US
Looked a long time.Product was as described,engraving was…
Product was as described,engraving was clean.Very happy! Information provided by Customer service was wonderful. Thank you!
Date of experience: March 01, 2024
Dear Terry! We're delighted to hear that you're happy with your purchase! Ensuring that our products meet your expectations and that our engraving is clean and precise is incredibly important to us. We're also thrilled that you found our customer service information helpful. If you ever need assistance in the future or have any questions, please feel free to reach out. Thank you for choosing us!
Taylor
1 reviews US
Full chain
We love the personalized jewelry the only thing I would change about the chain necklace is that it's not completely a chain all the way around so there's a little hook in the back I just wish it was a full chain all the way around especially for a man
Date of experience: February 23, 2024
Dear Taylor! Thank you for sharing your feedback with us! We're glad to hear that you love our personalized jewelry. We appreciate your suggestion regarding the chain necklace design, and we will definitely take it into consideration for future designs. Your input helps us improve and create pieces that better meet our customers' needs and preferences. If you have any other suggestions or if there's anything else you'd like to share, please don't hesitate to reach out. We're here to help!
Rena Johnson
1 reviews US
Great product
Great product. Exactly what was ordered. Would recommend to anyone.
Date of experience: December 29, 2023
Dear Rena! Thank you for your kind words! We're thrilled to hear that you're satisfied with your purchase and that it met your expectations. Your recommendation means a lot to us. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.
Alex Babadzhanov
1 reviews US
product has tarnashed
product has tarnashed. looks terrabile.
Date of experience: February 16, 2024
Dear Alex! Thank you for letting us know about the issue you're experiencing with your product. We're sorry to hear that it has tarnished and looks terrible. To better understand the situation and assist you, we will contact you directly via email to request a picture of the tarnished item. Please keep an eye on your inbox for our message. We appreciate your patience and understanding as we work to resolve this matter for you.
AC
1 reviews US
Quick shipping
Quick shipping. Wife loved it. I thought it was a bit small for the money.
Date of experience: March 05, 2024
Dear Aaron! We're thrilled to hear that your wife loved her gift and that it arrived quickly! Your feedback is valuable to us, and we appreciate your honesty. We strive to offer products that meet both quality and value expectations, so we're sorry to hear that you felt the item was a bit small for the price. If there's anything else we can assist you with or if you have any suggestions for us, please feel free to reach out. Your satisfaction is our top priority, and we're always here to help. Thank you for choosing Talisa Jewelry!
Katie Becker
1 reviews US
Tarnish
My husband has worn his necklace for less then a month and it's already tarnished. I'm not happy with the quality of the item.
Date of experience: March 06, 2024
Dear Katie! Thank you for bringing this to our attention. We're sorry to hear about the issue with your husband's necklace. We strive to provide high-quality products, and it's disappointing to hear that the necklace has tarnished so quickly. We would like to resolve this issue for you as soon as possible. I will personally reach out to you shortly to discuss the next steps and resolve this matter to your satisfaction. Thank you for your understanding, and we apologize for any inconvenience this may have caused.
Eric
1 reviews US
My wife loves her new bracelet.
My wife loves her new bracelet.
Date of experience: February 28, 2024
Dear Eric! Thank you for taking the time to share your experience with us! We're thrilled to hear that your wife loves her new bracelet. Knowing that our jewelry has brought joy to you and your wife is truly rewarding for us. At Talisa Jewelry, we strive to create pieces that hold sentimental value and are cherished for years to come. It's customers like you who inspire us to continue crafting meaningful jewelry. If there's anything else we can assist you with or if you have any questions about caring for your new bracelet, please feel free to reach out. We're here to help in any way we can. Thank you again for choosing Talisa Jewelry. We appreciate your support and hope to have the opportunity to serve you again in the future.
James Delaney
1 reviews US
Mostly satisfied
Mostly satisfied, but a bit disappointed. The pictures imply that the bands are larger and the names are a larger font. Also thought the stone polish would be more shiny. I am also hopeful the string will last for an extend time similar to a leather or other non-metal material.
Date of experience: February 28, 2024
Dear James! Thank you for your feedback. We're glad to hear that you are mostly satisfied with your purchase, but we understand your disappointment regarding the size of the bands and font on the bracelet, as well as the shine of the stones. To address your concerns, I will personally reach out to you to discuss the possibility of using a larger font for the names. Regarding the stones- according to our design, the are matt. Your satisfaction is our top priority, and we want to ensure that you are completely happy with your purchase. I will be in touch with you shortly to discuss these matters further. Thank you for your feedback and for choosing Talisa Jewelry. We appreciate your support and hope to exceed your expectations in the future.
Trisha
1 reviews GB
Excellent customer service
I had some issues with my order but the customer service representative dealt with them very quickly. I’ve never had such prompt customer service online before. I would definitely purchase from this store again. 😊. ⭐️⭐️⭐️⭐️⭐️
Date of experience: March 29, 2024
Dear Trisha! Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that our customer service representative was able to quickly resolve the issues you encountered with your order. Providing prompt and efficient service is a top priority for us, and we're delighted to know that we can meet your expectations. Your feedback is invaluable to us, and we truly appreciate your recognition of our efforts. We look forward to serving you again in the future and providing you with the same level of exceptional service. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to help! Thank you again for choosing Talisa Jewelry. We appreciate your support and hope to have the opportunity to serve you again soon.
Mark Yde
1 reviews US
Great experience
Excellent quality. Product as described. Quick lead time.
Date of experience: March 01, 2024
Dear Mark! We're delighted to hear that you're pleased with the quality of our product and that it met your expectations. Providing accurate descriptions and quick lead times are priorities for us, and we're glad to know that you had a positive experience in these areas. If you have any other feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
Cathy Liberto
1 reviews US
Link Necklace
The necklace was as it looked online. It was very pretty, good quality. It took some time for delivery but I happen to order it in advance to when I needed the gift. Its a nice website. Nice jewelry.
Date of experience: March 09, 2024
Dear Cathy! Thank you for your feedback! We're thrilled to hear that you found the necklace to be as pretty and of good quality as you hoped. We understand the importance of timely delivery and are glad it worked out for your gift-giving timeline. We appreciate your kind words about our website and jewelry. If you ever need assistance in the future or have any other feedback to share, please don't hesitate to reach out. We're here to help!
DAVID
1 reviews US
Love the bracelet
Love the bracelet. I used up all silver symbols to have initials of my relatives that have passed. I receive a lot a compliments on the look of it.
Date of experience: March 09, 2024
Dear David! We're thrilled to hear that you love your bracelet and that it holds such special meaning for you. It's wonderful to know that you've personalized it with the initials of your relatives and that it has received many compliments. Thank you for sharing your experience with us! If you ever need anything else or have any other feedback to share, please don't hesitate to reach out. We're here to help!
Vanessa Sowers
1 reviews US
Ordering was easy
Ordering was easy. The sizing was correct. I noticed that the shape of the settings ore different. I have four of the same style. They day after I received my newest one a stone from my other fell out. A bit of a disappointment.
Date of experience: March 11, 2024
Dear Vanessa! We're sorry to hear about the issue you experienced with the stone falling out of your bracelet. We understand how disappointing this can be, especially after receiving compliments on its appearance. Please accept our sincerest apologies for any inconvenience this has caused. We would like to assure you that this is not the experience we want for our customers. To resolve this matter, please reach out to our support team at [email protected]. They will be able to assist you further and ensure that this issue is resolved to your satisfaction. Thank you for bringing this to our attention, and we appreciate your feedback.
Nikki
1 reviews US
Bought it for my husband with all 4 of…
Bought it for my husband with all 4 of our kids names on it. He absolutely loved it!! Package great, fast shipping will definitely be ordering from again in the future!!!
Date of experience: March 04, 2024
Dear Nikki! We're delighted to hear that your husband loved the bracelet with your kids' names on it! It's wonderful to know that the package arrived safely and that you were pleased with the shipping speed. We look forward to serving you again in the future. If you ever need anything else or have any feedback to share, please don't hesitate to reach out. We're here to help!
AW
1 reviews US
It is great
It is great! we love the necklace but wish the little links would stay in place bettwr
Date of experience: March 14, 2024
Dear Anya! We're delighted to hear that you love your necklace! We understand your concern about the little links, and we'll certainly take this feedback into consideration for future improvements. If there's anything else we can assist you with, please don't hesitate to let us know.
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About
Individualism Everyone has a unique spirit. We strive to connect you with the designers and designs that best match your individuality. We've selected an eclectic mix of designers from all over the world, each bringing their distinct style and beautiful creations with them. Unique variations of colors, materials, and designs fused together to create meaningful pieces of jewelry for you. Creativity Take pride in the creative involvement you put into designing your custom pieces and share it with the world. Personalized jewelry is a deep and meaningful way to express love and can also tell a story. Many of the collections from Talisa can be personalized in a number of ways to create one of a kind pieces telling your unique story.