Reviews 3.6
240 total
Eileen A
1 reviews US
Milanese Family Circle Chain
i received my talisa family circle Milanese chain with my kids name engraved on it. itt is the most stunning, beautiful solid chain. highly recommended.
Date of experience: December 20, 2023
Hi Eileen! That's wonderful to hear! It sounds like you have a truly special and meaningful piece of jewelry with the Talisa family circle Milanese chain. Engraving your kids' names adds a personal touch that makes it even more unique. It's great that you're highly satisfied with the quality and appearance of the chain. Enjoy wearing your beautiful and sentimental piece! If you have any more recommendations or if there's anything else you'd like to share, feel free to do so.
Lissa
1 reviews US
Just won't order again...
Mixed feelings about the items I purchased. The Dark Cuban Link Chain With Names - 6mm I purchased for my husband at Christmas and it was not like the photo. But the real problem is the names charms keep flipping over as they aren't printed on both sides. They should have been bonded so they don't flip. VERY DISAPPOINTED. I think my husband just wears it for Me, not because he really likes it. On the other hand I like the chain linked silver necklace with a circle I purchased that I do wear BUT I will not buying from Talisa again as I feel it's too hit or miss with their items. I just don't like the guessing game.
Date of experience: December 15, 2023
Dear Lissa! I'm sorry to hear about the mixed feelings you have regarding the items you purchased from Talisa. Understandably, discrepancies between the product received and the advertised photo can be disappointing. The issue with the name charms flipping over is also a valid concern, and, unfortunately, it affects your overall satisfaction with the purchase. Considering your experience, we will contact you shortly to resolve this issue. If you have any more positive experiences or if there's anything else you'd like to share, feel free to let me know!
Tannisha Brown
1 reviews US
Outstanding quality!
Outstanding quality!
Date of experience: December 22, 2023
Dear Tannisha! Thank you so much for your kind words! We're thrilled to hear that you found our product/service to be of outstanding quality. Our team works hard to deliver the best experience to our customers, and your positive feedback is truly appreciated. If you have any suggestions for improvement or if there's anything else we can assist you with, please feel free to let us know. We value your input and look forward to serving you again in the future!
Tiffsny Becnel
1 reviews US
The quality of the 18ct plated gold was…
The quality of the 18ct plated gold was very poor. I will consider ordering a different metal on my next order.
Date of experience: December 22, 2023
Dear Tiffany! Thank you for sharing your feedback with us. We genuinely apologize for any inconvenience caused by the perceived poor quality of the 18ct plated gold in your recent order. Your satisfaction is of the utmost importance to us, and we take your comments seriously. To address your concerns, we have processed a refund for your order. We sincerely regret any disappointment this may have caused and hope that this resolution is to your satisfaction. We understand the importance of the quality of our products, and we appreciate your patience and understanding in this matter. We understand that choosing the right metal is a significant decision, and we want to assure you that we are continuously working to enhance the quality of our offerings. Your feedback is invaluable in this process, and we genuinely appreciate you taking the time to share your experience. Should you decide to place another order in the future, we would be honored to assist you in finding the perfect piece that meets your expectations. Please feel free to reach out to our customer service team if you have any further questions or if there's anything else we can do to make your experience with us more positive. Once again, we apologize for any inconvenience, and we hope to have the opportunity to serve you better in the future.
Jacqueline Ortiz
1 reviews US
Amazing!!!
Amazing!!!! My bf is so happy with his necklace. It’s so beautiful! Ty so much!
Date of experience: December 22, 2023
Dear Jacqueline! We're overjoyed to hear that your boyfriend is happy with the necklace! Your kind words mean a lot to us, and we're thrilled to have been a part of creating a beautiful and meaningful experience. If there's anything else we can do for you or if you have any more feedback, please don't hesitate to reach out. Thank you for choosing us, and we hope the necklace continues to bring joy and happiness!
Gilsandra Vivas
1 reviews US
I really liked it
I really liked it, and my husband was very happy.
Date of experience: December 22, 2023
Dear Gilsandra! We're delighted to hear that you liked the product, and even more, so that your husband is very happy with it! Your satisfaction is our ultimate goal, and we're grateful to have played a part in bringing joy to both of you. If there's anything else we can assist you with or if you have any further feedback, feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future!
Mike Root
1 reviews US
The bracelet is well made
The bracelet is well made, feels like a quality piece and the presentation in the box is first rate. My GF absolutely loved it! Definitely recommend! Exceeded my expectations.
Date of experience: December 21, 2023
Dear Mike! Thank you so much for your wonderful feedback! We're thrilled to hear that the bracelet exceeded your expectations and that your girlfriend loved it. Crafting quality pieces and providing a top-notch presentation are priorities for us, and we're delighted to know that we've succeeded in delivering a positive experience for you. If there's anything else we can do for you or if you have any more recommendations, please feel free to reach out. We appreciate your recommendation and look forward to serving you again!
Angelina Mercado
1 reviews US
Delayed/No shipping
Ordered from this company and signed up for VIP for express shipping, however the order has not been shipped every though they claim other wise both DHL and USPS have said they have only created a label and not actually dropped off my shipment. Customer service should just be honest instead of making false claims. Very disappointed this was my first purchase and not the greatest experience
Date of experience: January 10, 2024
Dear Angelina! Thank you for bringing your concerns to our attention, and I sincerely apologize for any inconvenience you've experienced with your recent order. I understand the frustration caused by the delay in shipping updates and the discrepancy between the information provided and the actual status of your shipment. This is certainly not the experience we aim to deliver, and we take full responsibility for any confusion that may have arisen. I want to assure you that we take your comments seriously, and our team is actively working to address the issue. We value your business, and your satisfaction is our top priority. If there's anything specific you'd like us to address or if you have additional details about your order, please share them with us so that we can investigate and resolve the matter promptly. In the meantime, we appreciate your patience and understanding as we work to make things right. We are committed to learning from this experience and improving our processes to ensure a smoother and more transparent shopping experience for our customers in the future.
Anthony Vigna
1 reviews US
My wife loves her bracelet
My wife loves her bracelet
Date of experience: December 15, 2023
Dear Anthony! We're absolutely delighted to hear that your wife loves her bracelet! Your satisfaction is our ultimate reward, and we're grateful to have been a part of creating a special moment for both of you. If there's anything else we can assist you with or if you have any more feedback to share, please don't hesitate to reach out. Thank you for choosing us, and we look forward to the opportunity to serve you again in the future!
Mario Aranda
1 reviews US
Really nice quality
Really nice quality, doesn’t stain your neck. Just overall happy with necklace!
Date of experience: December 16, 2023
Dear Mario! Thank you for sharing your positive experience! We're thrilled to hear that you're pleased with the quality of the necklace and that it meets your expectations. Ensuring a product that is not only beautiful but also comfortable and stain-free is important to us. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!
Marina
1 reviews US
Great customer service and easy return…
Great customer service and easy return process, but the product it self was very expensive and poor quality. The chain was SUPER thick and fake looking. There is also a fee 15% return fee that I was charged, that part kinda made sense because the necklace had custom names added. The advertisement was attractive to the eye but not the product in real life.
Date of experience: December 16, 2023
Dear Marina! Thank you for taking the time to share your thoughts about your recent experience with us. We genuinely appreciate your feedback and want to express our gratitude for your kind words about our customer service and the return process. We're sincerely sorry to hear that the product did not meet your expectations in terms of quality and appearance. Your satisfaction is our priority, and we understand the importance of delivering products that match the expectations set by our advertising. Regarding the return fee, we acknowledge your understanding of the 15% charge due to the custom names added to the necklace. We strive to be transparent about our policies, and your feedback is valuable as we continually assess and improve our processes. We are sorry for any inconvenience caused and want to assure you that your concerns have been noted. We would love the opportunity to make things right in the future and offer you a more positive experience. Should you consider giving us another chance, we would be delighted to assist you in finding a product that better aligns with your expectations. Please feel free to reach out to our customer service team if you have any further questions or if there's anything we can do to enhance your future experience with us. Once again, thank you for providing us with your feedback. We appreciate your honesty, and we hope to have the pleasure of serving you again in the future.
Customer
1 reviews US
Exceeded expectations
Well made, beautiful and exactly what I wanted. Thank you for delivering on the statement piece I was looking for. He loves it and it is a beautiful memorial necklace for his mom and brother. He was so touched by the sentiment and thrilled with the quality. What a wonderful reminder to wear for years to come.
Date of experience: December 16, 2023
Dear Karla! Your heartfelt feedback truly warms our hearts! We're honored to have been a part of creating a meaningful memorial necklace for your loved one. Knowing that it has brought comfort and joy, and serves as a beautiful reminder, is incredibly rewarding for us. If there's ever anything else we can do for you or if you have further thoughts to share, please don't hesitate to reach out. Thank you for entrusting us with this special piece, and we're here for you in the future should you need anything.
Jeff Smith
1 reviews US
Great experience and customer service
Great experience and customer service. Had to send my wife's bracelet back to make it larger and Talisa couldn't have been any more understanding and easier to work with. My wife loves her bracelet!!
Date of experience: December 15, 2023
Dear Jeff! We're so pleased to hear that you had a great experience with our customer service! We understand that sometimes adjustments are needed, and we're glad we could assist you in making the bracelet a perfect fit for your wife. Your kind words about Talisa and your wife's love for the bracelet mean a lot to us. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!
Meaghan Hannon
1 reviews US
Jewelry was better then expected and…
Jewelry was better then expected and arrived quickly
Date of experience: December 16, 2023
Dear Meaghan! We're thrilled to hear that the jewelry exceeded your expectations and arrived promptly! Providing a positive experience and delivering products that bring joy is our top priority. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We appreciate your kind words and look forward to the opportunity to serve you again in the future!
ZT
1 reviews US
Customer service was very accommodating…
Customer service was very accommodating when I had an issue with my item (my fault). The jewelry was very well received and was better than advertised!
Date of experience: December 18, 2023
Dear Zack! Thank you for sharing your experience! We're glad to hear that our customer service was able to assist you, and we appreciate your understanding. It's wonderful to know that the jewelry was well received and exceeded your expectations. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. Your satisfaction is important to us, and we look forward to serving you again in the future!
selestina beniusyte
1 reviews GB
Wonderful service and well loved gift
I got a personalised bracelet for my mother for Christmas and she loved it. For the style we wanted this was the best quality we could find. We had an issue with the size when I gave it to her however customer service was very understanding and quick and we were able to get a different size promptly. Overall a respectable company who does seem to care when you have an issue. No other company I have shopped for replies to customer service emails within a few hours no matter the time/date.
Date of experience: January 21, 2024
Dear Selectina! Thank you so much for sharing your experience! We're delighted to hear that your mother loved the personalized bracelet, and we appreciate your kind words about our product quality and customer service. Resolving the size issue promptly is important to us, and we're glad we could assist you in getting the right fit. Your satisfaction is our priority, and we're grateful for your positive feedback. If there's anything else we can do for you or if you have any more thoughts to share, please feel free to reach out. We look forward to the opportunity to serve you again in the future!
Sarah
1 reviews US
Packaged not delivered
Packaged not delivered. No refund.
Date of experience: December 25, 2023
Dear Sarah! Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused by the delay in your package delivery. We want to assure you that we have already initiated the refund process for your order. We understand the importance of a seamless experience and regret any disruption to your expectations. If there's anything else we can do to improve your experience or address any remaining concerns, please don't hesitate to let us know. We value your feedback and would be grateful for the opportunity to make things right. Your satisfaction is our priority, and we hope that this resolution will contribute to a positive experience with our service. If you have a moment, we'd greatly appreciate it if you could consider updating your review based on this resolution. Thank you for your understanding, and we look forward to the opportunity to serve you better in the future.
Jamie Rey
1 reviews US
Love my necklace so much
Love my necklace so much. My grandgirls names are on it and it’s so special to me.Its beautifully made. Thank you 🩵
Date of experience: December 18, 2023
Dear Jamie! You're very welcome! I'm delighted to hear that you love your necklace with your granddaughters' names on it. It sounds like a truly special and meaningful piece of jewelry. If you have any more occasions or moments you'd like to commemorate, or if there's anything else I can assist you with, feel free to let me know. Enjoy wearing your beautiful necklace! 🌟
Brittani Nelson
1 reviews US
Absolutely perfect gift!
Absolutely perfect gift!
Date of experience: December 19, 2023
Dear Brittani! I'm thrilled to hear that the necklace made for an absolutely perfect gift! It's wonderful when a thoughtful and personalized present brings joy. If there's anything else you'd like to share or if you have more gift-giving occasions in the future, feel free to reach out. Wishing you many more moments of joy and meaningful connections! 🎁✨
Jazmine
1 reviews US
Absolutely Loves
He absolutely loves his gift, wears it almost everyday!
Date of experience: December 19, 2023
Dear Jazmine! I'm delighted to hear that the gift brought so much joy and is being enjoyed regularly! It's always wonderful when a present resonates with someone and becomes a cherished part of their daily routine. If you have any more occasions to celebrate or need gift ideas in the future, feel free to ask for suggestions. Wishing you and the recipient many more happy moments with the gift!
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About
Individualism Everyone has a unique spirit. We strive to connect you with the designers and designs that best match your individuality. We've selected an eclectic mix of designers from all over the world, each bringing their distinct style and beautiful creations with them. Unique variations of colors, materials, and designs fused together to create meaningful pieces of jewelry for you. Creativity Take pride in the creative involvement you put into designing your custom pieces and share it with the world. Personalized jewelry is a deep and meaningful way to express love and can also tell a story. Many of the collections from Talisa can be personalized in a number of ways to create one of a kind pieces telling your unique story.