Reviews 3.6
240 total
customer
1 reviews US
Satisfied Customer
The bracelet is well made and the stones are beautiful. The engravements on the bracelet were correct.
Date of experience: December 18, 2023
Dear Lydia! That's fantastic to hear! We're delighted that you find the bracelet well-made and appreciate the beauty of the stones. We take great care in ensuring that all engravings are accurate, so it's wonderful to know that everything on your bracelet is just as you expected. If there's anything else you'd like to share or if you have any further questions, feel free to reach out. Enjoy your beautiful bracelet!
Linda Nelson
1 reviews US
Didn't put the cross between the to…
Didn't put the cross between the to names .
Date of experience: December 19, 2023
Dear Linda! Thank you for bringing this to our attention. We apologize for any inconvenience caused by the omission of the cross between the two names. Our customer service team will reach out to you shortly to discuss and resolve this issue. We appreciate your understanding and the opportunity to make things right. If you have any additional concerns or preferences, please feel free to share them with us during our conversation. Your satisfaction is our priority.
Mileke Humbles
1 reviews US
Was not the quality I expected
Was not the quality I expected
Date of experience: December 19, 2023
Dear Mileke! Thank you for bringing your concerns to our attention. We sincerely apologize for any disappointment you may have experienced with the quality of your recent purchase. Your satisfaction is our top priority. I want to assure you that we take your feedback seriously, and our customer service team will be reaching out to you shortly via email to discuss the details of the issue and work towards a resolution. We are committed to ensuring that you receive the high-quality product you expected. Your patience and understanding are greatly appreciated, and we look forward to addressing your concerns promptly.
Keddra Carter
1 reviews US
Customer service was superior
Customer service was superior! Thank you! I love the bracelet!
Date of experience: December 19, 2023
Dear Kendra! Thank you so much for your kind words. We're thrilled to hear that you had a superior customer service experience and that you love your bracelet! If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We appreciate your support and hope you continue to enjoy your purchase!
Sandra
1 reviews US
Service and delivery was great
Service and delivery was great. Disappointed in the stones, very dull though they would have some shine. Printing almost to light to read.
Date of experience: December 19, 2023
Dear Sandra! Thank you for taking the time to share your feedback with us. We sincerely apologize for any disappointment you've experienced with your recent purchase. Your satisfaction is our priority, and we are committed to addressing your concerns promptly. Our customer service team will be reaching out to you shortly to gather more details about your specific concerns regarding the stones and printing. We want to understand your expectations better and work towards a resolution that meets your satisfaction. Your understanding and patience are greatly appreciated, and we look forward to assisting you in resolving this matter.
Regina Thorns
1 reviews US
Not exactly what I was expecting
Not exactly what I was expecting. The bracelet was a lot smaller. It also did not look as well crafted as it did online. Definitely not worth the price. My husband loved it, so that’s all that matters.
Date of experience: December 18, 2023
Dear Regina! Thank you for sharing your feedback with us. We're sorry to hear that the bracelet didn't meet your expectations. Your satisfaction is important to us, and we'd like to address your concerns. If you have specific details you'd like to discuss or if there's anything we can do to improve your experience, please feel free to contact us directly at [email protected]. We appreciate your honesty and look forward to the opportunity to make things right for you.
Jennifer
1 reviews US
It was beautiful !!!!
It was beautiful !!!!! 7 grandkid birthday stones, she loved it and wears every day
Date of experience: December 20, 2023
Dear Jennifer! That's absolutely wonderful to hear! We're delighted that the personalized bracelet with the grandkids' birthday stones turned out beautifully, and that she loves wearing it every day. If there's anything else you need or if you have more special occasions to celebrate, feel free to reach out. Thank you for sharing your positive experience with us, and we appreciate your support!
Karmen Brown
1 reviews US
Christmas Gift
Ordered this as a Christmas gift. He loved it and has worn it every single day since then! Great quality, excellent shipping time.. the only thing that could have made it any better were if the names were on both sides but it was still worth 5 stars in my opinion.
Date of experience: December 16, 2023
Dear Karmen! Thank you so much for sharing your positive experience! We're thrilled to hear that the Christmas gift was well-received, and your satisfaction means a lot to us. We appreciate your feedback about the names on both sides, and we'll definitely consider it for future improvements. If there's anything else we can assist you with or if you have more occasions to celebrate, feel free to let us know. We're here for you, and thank you for the 5-star rating!
James McDonald
1 reviews US
beautiful jewelry
beautiful jewelry, great customer service.
Date of experience: December 20, 2023
Dear James! Thank you for your kind words! We're delighted to hear that you find our jewelry beautiful and that you had a positive experience with our customer service. If there's anything else you need or if you have more feedback to share, feel free to reach out. We appreciate your support and hope you continue to enjoy our products!
Hyena
1 reviews US
Beautiful bracelet received on time
Beautiful bracelet received on time. Very happy with the quality of the item.
Date of experience: December 20, 2023
Dear Leila! We're delighted to hear that you received the bracelet on time and are happy with the quality! Thank you for sharing your positive experience with us. If there's anything else you need or if you have more feedback to share, feel free to reach out. We appreciate your support and hope you continue to enjoy your beautiful bracelet!
OTilia Hunter
1 reviews US
Wonderful gift idea
This was a gift and my friend loved it.
Date of experience: December 20, 2023
Dear O’Tilia! That's fantastic to hear! We're so glad to know that the gift was well-received and your friend loved it. If there's anything else you need or if you have more occasions to celebrate in the future, feel free to consider us for your gifting needs. Thank you for sharing the positive feedback!
davis
1 reviews US
Received as a Christmas gift and I love…
Received as a Christmas gift and I love it! Great quality, and I don’t take it off. Would recommend
Date of experience: December 20, 2023
Dear Andrew! We're thrilled to hear that you love your Christmas gift and that the quality meets your expectations! It's wonderful to know that the item has become a cherished piece for you. If you ever need assistance or have more feedback to share, feel free to reach out. Thank you for recommending us! We appreciate your support and wish you continued enjoyment of your special piece.
Michael Quinn
1 reviews US
The customer service was top notch.
The customer service was top notch.
Date of experience: December 20, 2023
Dear Michael! Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service. If you ever have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and value your satisfaction as our customer.
Frankie Cox
1 reviews US
I ordered 2 necklaces
I ordered 2 necklaces - 1 for each of 2 daughter-in-laws with the names of their children on them. After receiving them (before Christmas, because they were gifts) I was greatly disappointed in the placement of the names. The names were covered by the chain and did not look like the ad. I had planned on ordering one for me later but after seeing the two I have since changed my mind.
Date of experience: December 21, 2023
Dear Frankie! Thank you for bringing this to our attention, and we sincerely apologize for any disappointment caused by the placement of the names on the necklaces. We understand the importance of these gifts, and we want to ensure they meet your expectations. Our customer service team will contact you shortly to discuss the issue in more detail and work towards a resolution. Your satisfaction is our priority, and we appreciate your understanding as we address this matter. Thank you for your patience and for giving us the opportunity to make things right.
Cassandra Motley
1 reviews US
The product was exaggerated
The product was exaggerated. The bracelet was exceptionally small to be a man's bracelet and extremely light weight. It wasn't worth the price. Product delivery was timely 👌 I will not order from this company again.
Date of experience: December 21, 2023
Dear Cassandra! I genuinely appreciate you taking the time to provide detailed feedback about your experience with our bracelet. We understand the importance of size and weight when it comes to choosing the perfect accessory, and we sincerely apologize for any disappointment caused. Your satisfaction is our top priority, and to address your concerns, we would like to offer a solution. Our team is committed to creating a positive experience for you, and we can certainly customize the bracelet in a larger size to better align with your preferences. A member of our dedicated customer service team will be reaching out to you shortly to discuss the details and ensure we address your specific needs. If you have any additional concerns or if there's anything else we can assist you with, please do not hesitate to let us know. Your feedback is instrumental in our ongoing efforts to improve and refine our offerings.
David Stokes
1 reviews US
The birthstone bracelet I purchased…
The birthstone bracelet I purchased arrived without a clasp. I need to return this piece and have Talisa finish the manufacturing. Please send me a prepaid envelope to return this bracelet to be repaired and sent back to me.
Date of experience: December 21, 2023
Dear David! Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience this may have caused. We understand the importance of having your purchase in perfect condition. Rest assured, we are committed to resolving this issue promptly. We will arrange for a prepaid return envelope to be sent to you shortly. Once we receive the bracelet, our team at Talisa will expedite the manufacturing process to ensure it is completed to your satisfaction. We appreciate your understanding and patience in this matter. If you have any further questions or concerns, please feel free to reach out to our customer service team. We are here to assist you. Thank you for choosing our products.
Richard Fullan
1 reviews US
The wrist jewelry received was very…
The wrist jewelry received was very well done. My initial order turned out to be the wrong size for my wife and I returned it seeking the next bigger size. Talisa staff were very helpful and I received the jewelry quickly.
Date of experience: December 21, 2023
Dear Richard! I'm glad to hear that despite the initial sizing issue, your experience with Talisa was positive. It's great that the staff helped facilitate the exchange, and you received the correct size promptly. Customer service and a smooth exchange process can make a significant difference in overall satisfaction. If you have any more thoughts to share or if there's anything else you'd like assistance with, feel free to let me know. I hope your wife enjoys her properly sized-wrist jewelry!
Sergeant Jerry
1 reviews US
The quality and craft was great!!
The quality and craft was great!!
Date of experience: December 21, 2023
Dear Jerry! I'm delighted to hear that you were impressed with the quality and craftsmanship of your purchase! High-quality craftsmanship can truly enhance the overall satisfaction with a product. If you have any more feedback or questions, or if there's anything else you'd like to share, feel free to let me know. Enjoy your beautiful item!
Amber Brown
1 reviews US
Quality and delivery on point
Quality was really nice and loved how quick delivery was. Got it sooner than expected and in time for Christmas despite my late order.
Date of experience: December 21, 2023
Dear Amber! That's wonderful to hear! It's always a great experience when the quality of a product exceeds expectations, and receiving it earlier than anticipated is an added bonus, especially during the holiday season. I'm glad the quick delivery ensured that your order arrived in time for Christmas, despite placing it later. It sounds like you had a positive and stress-free shopping experience. If you have any more thoughts to share or if there's anything else you'd like assistance with, feel free to let me know. Enjoy your beautiful piece of jewelry!
Terri Dionne
1 reviews US
Its a nice piece
Its a nice piece. But its really short. And the picture in the advertisement for the engraving is much nicer then on the actual jewelery. My wife had to put some extensions she came up with to make the necklace longer. Was more like a choler for size. And then the length of time it took for delivery took way too long.
Date of experience: December 21, 2023
Dear Terri! Thank you for sharing your thoughts with us. We're delighted to hear that you find the piece nice, and we appreciate your feedback regarding the length of the necklace and the engraving. We apologize for any discrepancy between the advertised image and the actual jewelry received. Your insights are valuable, and we're committed to addressing your concerns to ensure your complete satisfaction. We understand the importance of the necklace's length, and we're sorry for any inconvenience it may have caused. We'll certainly take your feedback into account for future improvements. As for the delivery time, we understand that a timely arrival is crucial, and we apologize for any delays that occurred. Your experience is important to us, and we'll investigate the matter to ensure a smoother process in the future. If you have any further details or specific suggestions you'd like to share, please feel free to reach out to us at [email protected]. We appreciate your understanding and the opportunity to enhance your experience with our jewelry.
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Individualism Everyone has a unique spirit. We strive to connect you with the designers and designs that best match your individuality. We've selected an eclectic mix of designers from all over the world, each bringing their distinct style and beautiful creations with them. Unique variations of colors, materials, and designs fused together to create meaningful pieces of jewelry for you. Creativity Take pride in the creative involvement you put into designing your custom pieces and share it with the world. Personalized jewelry is a deep and meaningful way to express love and can also tell a story. Many of the collections from Talisa can be personalized in a number of ways to create one of a kind pieces telling your unique story.