Reviews 3.6
240 total
BR.
1 reviews US
My necklace is beautiful
My necklace is beautiful. I've worn it several times and each time had multiple compliments. I love it!
Date of experience: March 22, 2024
Dear Bernita! We are thrilled to hear that your necklace from Talisa Jewelry has been receiving so many compliments! Knowing that you love it and that it has brought you joy is incredibly rewarding for us. Our goal is to create beautiful pieces that not only enhance your style but also make you feel special and appreciated. Your feedback means a lot to us, as it inspires us to continue crafting high-quality jewelry that our customers adore
christy impelman
1 reviews US
Better description on bracelet size
Better description on bracelet size. I didn’t realize 6.5 in. Was so small, looked like a child’s size.
Date of experience: March 29, 2024
Dear Christy! We appreciate your feedback regarding the bracelet size descriptions. Ensuring our customers have a clear understanding of our product sizes is important to us. While we do have descriptions for every size, we understand that visualizing the actual size can be challenging. We will look into providing better descriptions for our bracelet sizes to avoid any confusion in the future. Your input is valuable to us as we continuously strive to improve our customer experience. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. Thank you for choosing Talisa Jewelry, and we hope to exceed your expectations in the future."
Sally Smith
1 reviews US
My first purchase was a necklace for my…
My first purchase was a necklace for my daughter and I was very impressed with it. My daughter loved it. So I decided to order a bracelet for myself. Needless to say I love it and I’m sure I will be ordering more in the future.
Date of experience: March 21, 2024
Dear Sally! We're delighted to hear that both your daughter and you love the jewelry from Talisa! It's always a joy to know that our pieces are appreciated and cherished. We're honored to be a part of your special moments and look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing Talisa Jewelry!
Carole Jackson
1 reviews US
The necklace is beautiful!!
The necklace is beautiful!!
Date of experience: April 01, 2024
Dear Carol! We're thrilled to hear that you find the necklace beautiful! Your satisfaction is our top priority, and we're so glad that our jewelry has brought you joy. If there's anything else we can assist you with or if you have any other feedback, please feel free to let us know. Thank you for choosing Talisa Jewelry!
Nicholle Elin
1 reviews US
Not what I expected
Not what I expected
Date of experience: March 25, 2024
Dear Nicholle! We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we would like to help find a solution. Please contact us at [email protected], and our team will be happy to assist you further. We appreciate your feedback and hope to exceed your expectations in the future. Thank you for choosing Talisa Jewelry.
Andrew Feldman
1 reviews US
Fast delivery
Fast delivery, product as described,
Date of experience: March 26, 2024
Dear Andrew! Thank you for your feedback! We're thrilled to hear that you received your order quickly and that the product met your expectations. If there's anything else we can assist you with, please let us know. We're here to help!
Brad Dacus
1 reviews US
Loved my bracelet until it broke
Loved my bracelet until it broke. Have had it for almost a year and taken great care of it made sure not to stretch it or anything. Went to put on after shower and it just snapped in half at the seam. Did not apply pressure so crazy it broke so easy
Date of experience: May 01, 2024
Dear Brad! We're sorry to hear about the issue with your bracelet. We strive to provide excellent service, and we're disappointed to hear that you're experiencing difficulties. To help us assist you better, could you please provide us with more details about your purchase, such as the order number or the email address used for the purchase? This will help us locate your order in our system and provide you with a suitable solution. Please contact our support team at [email protected] with the requested information, and we'll do our best to resolve this issue for you. Thank you for your understanding, and we look forward to hearing from you soon.
Mary Watson
1 reviews US
I ordered a necklace for my mother for…
I ordered a necklace for my mother for Mother’s Day and the send me someone else bracelet. Now the new necklace they are going to send will not be here in time. Do not order from here.
Date of experience: April 16, 2024
Dear Mary! We're truly sorry to hear about the issues you've experienced with your order. It sounds like there may have been a mix-up with the delivery, and we apologize for any inconvenience this has caused. Unfortunately, we have seen delays with some delivery companies that are beyond our control. We understand how important it is to receive your order on time, especially for special occasions like Mother's Day. We're working to resolve this issue for you as quickly as possible. We will do our best to expedite the delivery of your new necklace, but we understand if you prefer to seek an alternative solution. If there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your understanding during this time.
Inez
1 reviews US
Very happy with my necklace
Very happy with my necklace. I get lots of compliments. Great quality!
Date of experience: March 19, 2024
Dear Inez! Thank you so much for your kind words! We're thrilled to hear that you're enjoying your necklace and that you're receiving lots of compliments on it. At Talisa Jewelry, we strive to provide our customers with high-quality products that they can cherish and receive many compliments on. If there's anything else we can assist you with or if you have any other feedback, please don't hesitate to let us know. Thank you once again for choosing Talisa. We truly appreciate your support!
Lexie Risinger
1 reviews US
Fast and beautiful
Fast and beautiful
Date of experience: March 31, 2024
Dear Lexie! Thank you for your kind words! We're thrilled to hear that you found our product both fast and beautiful. We strive to provide an excellent experience for our customers, and it's always encouraging to receive such positive feedback. If you have any questions or need further assistance, feel free to reach out to us anytime. We're here to help!
Jody seck
1 reviews US
Customer Service
Customer service was excellent. I was not happy with how the personalized engraving looked on a necklace & I was able to return it for credit minus shipping. Note: engraving of names is not as clear or "profound" as the pictures show on their website or social media ads. That was "2 Star" rating
Date of experience: April 10, 2024
Dear Jody! Thank you for your feedback. We're glad to hear that you found our customer service excellent. We apologize that the personalized engraving on your necklace did not meet your expectations. Ensuring clear and accurate representation of our products is important to us, and we're sorry for any disappointment caused. Your input helps us improve, and we appreciate your understanding. If there's anything else we can assist you with, please don't hesitate to reach out.
Sue Harris
1 reviews US
Absolutely beautiful!
Absolutely beautiful!
Date of experience: April 10, 2024
Dear Sue! Thank you so much for your kind words! We're thrilled to hear that you found our product beautiful. If you ever need anything else, feel free to reach out. We're here to help!
Jeff Kirby
1 reviews US
The engraving is not readable
The engraving is not readable. Just looks like a bracelet with two silver bands. Was not worth the money
Date of experience: April 10, 2024
Dear Jeff! I'm sorry to hear that the engraving didn't turn out as expected. We can try a different approach to make it more visible and appealing. Would you mind sharing a picture of the bracelet with the engraving? Once we have that, we can discuss options like making the font in uppercase or adding ink to enhance visibility. We'll reach out to you promptly to discuss the options for improving the engraving on your bracelet. We're committed to ensuring your satisfaction with our products. Thanks for your patience.
Sabrina H
1 reviews US
The necklace is shinier than I…
The necklace is shinier than I expected, but overall it seems like good quality. It took a very long time to ship and tracking was not updated. Would still likely shop here again.
Date of experience: April 13, 2024
Dear Sabrina! Thank you for sharing your feedback with us! We're delighted to hear that you're satisfied with the quality of the necklace, despite the delay in shipping and tracking issues. We apologize for any inconvenience caused by the extended wait and the lack of updated tracking information. Your patience and understanding are greatly appreciated. Should you choose to shop with us again, we'll strive to ensure a smoother and more efficient experience for you. If you have any further concerns or questions, please don't hesitate to reach out to us. We're here to assist you in any way we can. Thank you for your support, and we look forward to serving you again in the future!
Cheyenne Raines
1 reviews US
Good quality and names are correct
Good quality and names are correct! Only complaint from him is that it flips no matter how he puts it on so the names face the wrong way
Date of experience: April 14, 2024
Dear Cheyenne! Thank you for your feedback! We're glad to hear that you're satisfied with the quality and accuracy of the names on the necklace. Regarding the issue with the chain flipping over, we apologize for any inconvenience this has caused. Rest assured, this is a common occurrence with certain necklace designs. However, if it's causing frustration, we recommend trying different methods to prevent it from flipping, such as adjusting the chain length or using a jewelry adhesive to keep it in place. If you have any further questions or concerns, please feel free to reach out to us. We're here to help!
Bobby Hornsby
1 reviews US
The bracelet was very small for the…
The bracelet was very small for the price and I thought it would have been bigger so you can read the name on it. For the price I paid for.
Date of experience: April 11, 2024
Dear Bobby! Thank you for sharing your feedback with us. We apologize for any disappointment caused by the size of the bracelet and the difficulty in reading the names on it. We understand your concerns regarding the value for the price paid. To address this issue, I'll contact you directly to discuss potential solutions, such as adding ink to enhance readability or adjusting the font to uppercase. Your satisfaction is important to us, and we want to ensure that you're happy with your purchase. Thank you for bringing this to our attention, and we look forward to resolving it together.
Carolyn
1 reviews US
Beautiful piece of jewelry
Beautiful piece of jewelry! Fast delivery!
Date of experience: April 15, 2024
Dear Carolyn! We're absolutely delighted to hear that you're enjoying your new jewelry! It's wonderful to know that you're pleased with both the beauty of the piece and the promptness of our delivery service. Customer satisfaction is our top priority, and we're thrilled to have met your expectations. If there's anything else you need or if you have any questions about our products or services, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing us, and we hope you continue to enjoy your jewelry for years to come!
Wendy Hartman
1 reviews US
Product not warranted/Poor Quality
I Purchased a stone men’s bracelet, it broke shortly out of warranty. I purchased another men’s rope style bracelet the clasp broke off of bracelet. They did a remake the bracelet, which took 2 months to receive, and numerous emails, and calls. The remake bracelet broke in same place. It was with in the 100 day warranty from the shipping date, but they wouldn't honor the remake. They used the 100 day warranty of the previous bracelet purchased. Their warranty date should be on the remake current bracelet not a previous one that was purchased. These bracelet are worn for dress purposes and not treated rough. They offered a $20 coupon for my next purchase, but after three failed bracelets in a short period of time, I am opting out of purchasing from this company again. They are not interested in correcting the problem on their remake warranty. The responses they give are the same automated response on emails and other forums. I am not asking for a $20 coupon to re-purchase. I am asking you to correct the warranty issue on your remake products.
Date of experience: May 09, 2024
Dear Wendy! We're truly sorry to hear about the issues you've experienced with the bracelets you've purchased from us. It's disheartening to hear that you've had multiple instances of breakage, especially given the circumstances of daily usage. We understand your frustration and apologize for any inconvenience caused. Regarding the remakes, we regret any confusion or misunderstanding regarding our warranty policy. Our intention is to ensure customer satisfaction and provide support for any defects or issues with our products. However, we do have specific terms outlined in our return and warranty policy, which you can review here: https://www.talisa.com/return-policy To express our apologies for the inconvenience you've faced, we would like to offer you a 20$ coupon for any future orders. We hope this will help in some way to make up for the disappointment you've experienced. Once again, we apologize for the frustration and inconvenience caused, and we appreciate your understanding. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist you in any way we can.
Jamie Greene
1 reviews US
i’ve been a customer for a number of…
i’ve been a customer for a number of years and every time I order something new I’m just as impressed as the last order. Great quality. Great craftsmanship. Very reasonable price for these timeless Peices of handcrafted jewelry
Date of experience: April 15, 2024
Dear Jamie! Thank you so much for your continued support and loyalty! We're thrilled to hear that you've consistently been impressed with the quality and craftsmanship of our jewelry. Providing timeless pieces of handcrafted jewelry at a reasonable price is at the core of what we do, and we're delighted that you value and appreciate our efforts. Your satisfaction means the world to us, and we look forward to continuing to exceed your expectations with each and every order. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help!
Michael Bennett
1 reviews US
Mothers Day gift
Wife absolutely loves this gift.
Date of experience: April 06, 2024
Dear Michael! We're thrilled to hear that your wife loves her gift! Thank you so much for sharing your experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We're here to help!
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About
Individualism Everyone has a unique spirit. We strive to connect you with the designers and designs that best match your individuality. We've selected an eclectic mix of designers from all over the world, each bringing their distinct style and beautiful creations with them. Unique variations of colors, materials, and designs fused together to create meaningful pieces of jewelry for you. Creativity Take pride in the creative involvement you put into designing your custom pieces and share it with the world. Personalized jewelry is a deep and meaningful way to express love and can also tell a story. Many of the collections from Talisa can be personalized in a number of ways to create one of a kind pieces telling your unique story.