Reviews 3.6
240 total
Luis Chang
1 reviews US
Beautiful product
Beautiful product, reliable service! I would certainly buy from Talisa again!
Date of experience: April 30, 2024
Dear Luis! Thank you for your wonderful feedback! We're delighted to hear that you found our product beautiful and our service reliable. It means a lot to us that you would consider purchasing from Talisa again. If you have any questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future.
Carl Haymond
1 reviews US
The Talisa support and elegant products are commendable. products are always commendable.
The Talisa support and elegant products are commendable treasures.
Date of experience: April 23, 2024
Dear Carl! Thank you for your kind words! We are delighted to hear that you find Talisa's support and elegant products to be commendable treasures. If you ever need any assistance or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.
Jelena K.
1 reviews US
Just an "ok"
It took 3 weeks to get a package from the time it was ordered. That is non-sense considering it's NOT an international order. The chain itself is OK. The etching is small and barely visible. It's just an ok necklace considering the price and all of the above mentioned.
Date of experience: April 28, 2024
Dear Jelena! We are so sorry to hear about your experience with the delivery of your order. We understand how frustrating it must be to wait three weeks for a package. Unfortunately, our delivery company experienced a high volume of orders and some delivery issues during this period. We sincerely apologize for the inconvenience this has caused. We will definitely consider this feedback to improve our services in the future. Regarding the chain, we regret to hear that the etching is small and barely visible. Your satisfaction is very important to us, and we strive to ensure our products meet your expectations. Please contact us at [email protected] and we will help to make things right. Thank you for your understanding and patience.
Steven Webb
1 reviews US
My wife loved it!
I bought a bracelet for my wife for Mother’s Day and she loved it. It arrived as expected and really looks great.
Date of experience: May 02, 2024
Dear Steven! Thank you for sharing your wonderful experience! We're delighted to hear that your wife loved the bracelet you bought for Mother’s Day. It's fantastic to know that it arrived as expected and looks great. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to serving you again in the future.
Jack Man
1 reviews US
Great gift!
Smooth ordering process. Quick and on time delivery. And then the real judge….mama loved the bracelet! Thanks for making me look good on Mother’s Day.
Date of experience: May 02, 2024
Dear Jack! Thank you for sharing your wonderful experience! We're delighted to hear that the ordering process was smooth and the delivery was quick and on time. Most importantly, we're thrilled that your mama loved the bracelet and that it made you look good on Mother’s Day. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to serving you again in the future.
Joseph Sokolofski
1 reviews US
Almost a Home Run
I am completely satisfied with both the quality and the style. If I could be critical- I wish the pendants were maybe a tad bit bigger and were engraved on both sides- the chain often tangles so just the blank part is visible.
Date of experience: May 03, 2024
Dear Joseph! Thank you for your feedback! We're thrilled to hear that you are satisfied with the quality and style of your jewelry. Your suggestion regarding the size of the pendants and the engraving on both sides is valuable, and we'll certainly take it into consideration for future designs. If you continue to experience issues with the chain tangling, please don't hesitate to reach out to our customer service team for assistance. We appreciate your input and thank you for choosing Talisa Jewelry!
Hailee Miller
1 reviews US
Custom Name Charms
I bought two custom name charms for one of my husband’s birthday gifts. It has been a few days over a month that I received and gifted these, and they are already tarnished. The gold finish is off, it looks awful. Very disappointed in the quality.
Date of experience: April 24, 2024
Dear Hailee! We are truly sorry to hear about the issues with the custom name charms you purchased for your husband's birthday. It is disappointing to learn that the gold finish has tarnished after only a month of use. This is not the type of service or quality we strive to provide. Please contact us at [email protected] so we can address this issue promptly. Your satisfaction is very important to us, and we want to ensure that you receive a product of the highest quality. Thank you for bringing this to our attention. We appreciate your understanding and patience as we work to resolve this matter.
SDukes
1 reviews US
Garbage
These bracelets are very cheaply made. Customer service is only available via email which takes weeks to get things resolved. Broke on the first day took a month and a half to get a credit back I would not recommend this company. Your reply to my complaint is just another example of a cut and paste Customer Service!! Your product is absolutely horrible along with your Customer Service.
Date of experience: March 31, 2024
Dear Steven! Thank you for sharing your feedback. We are very sorry to hear about your experience and appreciate you bringing this to our attention. According to our records, we have issued a refund for you. One of our call center agents will be reaching out to you shortly to discuss the details and ensure everything is resolved to your satisfaction. We understand how frustrating it must have been to deal with the breakage of the bracelet on the first day and the lengthy process to receive a credit. Our goal is to provide high-quality products and exceptional customer service, and it is clear that we did not meet those expectations in your case. We are actively working on improving our response times and customer service channels to provide quicker and more efficient resolutions. We genuinely appreciate your patience and understanding during this process. Your feedback is incredibly valuable to us, as it helps us identify areas for improvement. We hope to have the opportunity to serve you better in the future. If you have any further concerns or need additional assistance, please do not hesitate to reach out. Thank you for bringing this to our attention and for your understanding.
Meka
1 reviews US
He loves it!!!
He loves it!!!
Date of experience: May 08, 2024
Dear Meka! Thank you so much for your review! We're thrilled to hear that he loves it. Knowing that our jewelry brings joy to our customers is what we strive for. We appreciate your support and look forward to serving you again in the future!
Ernesto Lopez
1 reviews US
A lot of money for what I received
A lot of money for what I received
Date of experience: May 09, 2024
Dear Ernesto! Thank you for reaching out and sharing your feedback with us. We understand your concern about the value of your purchase. At Talisa Jewelry, we strive to provide high-quality products and excellent customer service. We want to ensure that you are fully satisfied with your experience. Please do not hesitate to contact us at [email protected]. Our dedicated support team will be more than happy to assist you and propose a resolution that meets your expectations. We appreciate your business and are committed to resolving any issues you may have. Thank you for giving us the opportunity to make things right.
David Jackson
1 reviews US
This was a great transaction
This was a great transaction. The shipper lost it and Talks a jumped right on it and got my wife her bracelet in record time. She loves it.
Date of experience: May 07, 2024
Dear David! Thank you so much for sharing your positive experience with us! We're delighted to hear that, despite the shipping issue, our team was able to quickly resolve the situation and get your wife her bracelet in record time. We're thrilled that she loves it! If you ever need further assistance, please don't hesitate to reach out to us at [email protected]. We're always here to help.
Sierra Zylstra
1 reviews US
Great quality
Quality was great, looks really cute!
Date of experience: May 01, 2024
Dear Sierra! Thank you for your kind feedback! We're thrilled to hear that you are pleased with the quality and appearance of your purchase. It's wonderful to know that you find it cute and that it meets your expectations. At Talisa Jewelry, we strive to create pieces that not only look beautiful but also hold up to the highest standards of quality. Your satisfaction is our top priority, and we're glad that we could achieve that for you.
Joshua Thomason
1 reviews US
Bracelet came exactly as it was listed…
Bracelet came exactly as it was listed and described.
Date of experience: May 10, 2024
Dear Joshua! Thank you for your feedback! We're delighted to hear that the bracelet came exactly as listed and described. It's always our goal to provide accurate product descriptions and ensure our customers are satisfied with their purchases. If you have any questions or need further assistance, please don't hesitate to reach out. We hope you enjoy your bracelet and look forward to serving you again in the future!
Sally Dixon
1 reviews GB
Is this a scam?
I am still waiting for my necklace ordered on 19th May and have not received an update since 31st May. I am now concerned this is a scam. Can someone reassure me please.
Date of experience: June 08, 2024
Dear Sally! Thank you for reaching out and sharing your concerns. We are very sorry for the issue with production and any inconvenience it may have caused. We want to assure you that your order was shipped today, June 10th. As an apology for the delay, I have refunded 10% of your order. We understand your concerns and want to reassure you that we are here to help. If you have any further questions or need additional assistance, please don't hesitate to contact us at [email protected]. Thank you for your patience and understanding.
Benny
1 reviews US
I'm very happy and satisfy with the…
I'm very happy and satisfy with the product. Great quality at a very good price.
Date of experience: May 03, 2024
Dear Benny! Thank you for your kind words! We're delighted to hear that you're very happy and satisfied with the product. Providing great quality at a good price is our goal, and we're thrilled to have met your expectations. If you need any further assistance or have any questions, please don't hesitate to contact us. Enjoy your purchase
Rebecca Pursley
1 reviews US
Just ok....
The beads are nice and thick, but the bracelet is incredibly large. I have to buy a bracelet making kit and restring it before I can gift this. The names engraved on the other beads are very light and difficult to read. That's disappointing. Overall I would say it's just "ok." I wouldn't purchase it again... especially for this price.
Date of experience: May 08, 2024
Dear Rebecca! Thank you for your feedback. We're sorry to hear about the issues you've experienced with the bracelet. Please contact us at [email protected], and we will review your issue and help you with the font and the size of the bracelet for sure. We appreciate your comments about the beads and the engraving, and we're disappointed to hear that the bracelet did not meet your expectations. Your feedback is valuable to us, and we will use it to improve our products and services. If you have any other concerns or need further assistance, please don't hesitate to reach out. Thank you for giving us the opportunity to address your concerns.
Angel Warren
1 reviews US
Neckalice was too small
Neckalice was too small, fit like a choker instead of what was expected. Love the dainty-ness. Very elegant jewelry. Just wish it was an inch or so longer or came with an extender.
Date of experience: May 11, 2024
Monty Mackay
1 reviews US
Can't really read the names on it and…
Can't really read the names on it and not nearly as nice as I was expecting for the money. I have bought as good quality for $30 but thought the names were a nice touch and the metal beads would be as nice as the ones shown in the adds... they arent. Disappointed.
Date of experience: May 13, 2024
Eric G
1 reviews US
Mother's Day Gift!
I bought this bracelet for my wife for Mother’s Day with my three (3) girls names on it; she loves it and wears it all the time!
Date of experience: May 13, 2024
Gary Williams
1 reviews US
Got my wife’s bracelet resized
Got my wife’s bracelet resized, well done guys, thank you!
Date of experience: May 12, 2024
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About
Individualism Everyone has a unique spirit. We strive to connect you with the designers and designs that best match your individuality. We've selected an eclectic mix of designers from all over the world, each bringing their distinct style and beautiful creations with them. Unique variations of colors, materials, and designs fused together to create meaningful pieces of jewelry for you. Creativity Take pride in the creative involvement you put into designing your custom pieces and share it with the world. Personalized jewelry is a deep and meaningful way to express love and can also tell a story. Many of the collections from Talisa can be personalized in a number of ways to create one of a kind pieces telling your unique story.