Reviews 3.6
240 total
Shirley Beascochea
1 reviews US
Very nice necklace
Very nice necklace. Although the name very small.
Date of experience: January 22, 2024
Dear Shirley! Thank you for your feedback! We're thrilled to hear that you're pleased with the necklace. We understand your desire for the name to be more prominent. We can certainly change the font to upper case to address this. I'll reach out to you directly to discuss this customization further and ensure it meets your expectations. If you have any other requests or questions, please don't hesitate to let us know. Your satisfaction is our priority!
Sheila Erikson
1 reviews US
Beautiful jewelry
Beautiful jewelry! I have purchased a necklace and a bracelet. Excellent quality and always get compliments when I wear them.
Date of experience: January 16, 2024
Dear Sheila! We're delighted to hear that you're enjoying your necklace and bracelet from us! It's fantastic to know that you're pleased with the quality and that you receive compliments when you wear them. Your satisfaction is our top priority, and we're here to assist you with anything you need. If you have any questions or if there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future!
Aric Aadnesen
1 reviews US
Great product and customer service.
Great product and customer service.
Date of experience: January 16, 2024
Dear Aric! Thank you for your feedback! We're thrilled to hear that you're happy with both our products and our customer service. Your satisfaction is incredibly important to us, and we're always here to help. If you ever need assistance or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Sharon
1 reviews US
In my humble opinion
In my humble opinion. Quality was not there for the price. Many others with higher quality for much less on Etsy. Thanks for your response Talisha- however there was absolutely NO customer service- I felt scolded for my opinion. Return business is a lifeline… guess you are doing an excellent job without it
Date of experience: January 23, 2024
Dear Sharon! Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed with the quality of your purchase. We strive to provide the best quality products to our customers and it's concerning to hear that we fell short of your expectations. We would like to make things right for you. Please reach out to our customer support team at [email protected] and we will do our best to resolve the issue. We can offer you a refund or remake your order, whichever you prefer. We also appreciate your feedback regarding pricing. We continuously review our pricing to ensure that we are offering competitive prices for the quality of our products. We will take your feedback into consideration as we continue to improve our offerings. Thank you for bringing this to our attention. We value your business and hope to have the opportunity to serve you better in the future.
Jason
1 reviews US
Craftsmanship is beautiful work
Craftsmanship is beautiful work. Construction is sound.
Date of experience: January 26, 2024
Dear Jason! Thank you so much for your wonderful feedback! We're thrilled to hear that you're pleased with the craftsmanship and construction of our work. We take great pride in delivering high-quality products, and it's incredibly rewarding to know that our efforts are appreciated. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to ensure your continued satisfaction.
Matt Salyer
1 reviews US
Very helpful
Had to return for a repair , they we helpful with fast service in return !
Date of experience: January 19, 2024
Dear Matt! Thank you for sharing your experience with us! We're glad to hear that we could assist you quickly and effectively with the repair. Customer satisfaction is our top priority, and we're always here to help with any needs you may have. If there's anything else we can do for you, please don't hesitate to reach out.
Wildtrout
1 reviews US
Lovely piece of jewelry
Lovely piece of jewelry! Great service and quick shipment.
Date of experience: January 26, 2024
Dear Richard! Thank you for your kind words! We're delighted to hear that you love your new piece of jewelry and that you were pleased with our service and the quick shipment. If you ever need anything else, please don't hesitate to reach out. We're here to help!
richard
1 reviews US
Well made, quality, stylish bracelet
Ease of purchase and fair price
Date of experience: January 27, 2024
Dear Richard! Thank you for your lovely review! We're thrilled to hear that you appreciate the quality and style of our bracelet. Providing well-made, stylish pieces at a fair price is something we take pride in. If you ever need assistance or have any questions, feel free to reach out. We're here to help!
Johanna Albert
1 reviews US
It fell apart when I wore it the first…
It fell apart when I wore it the first time.
Date of experience: January 22, 2024
Dear Johanna! Thank you for reaching out to us and bringing this matter to our attention. We are truly sorry to hear about the issue you encountered with your purchase. Quality and customer satisfaction are our top priorities at Talisa Jewelry, and we understand how disappointing it must be to experience this with your new bracelet. I want to assure you that we take such feedback very seriously. Your experience does not meet the high standards we set for our products, and we are committed to resolving this for you promptly. I will personally contact you to discuss the next steps and how we can make this right for you. Thank you for your understanding and patience. We value your feedback as it helps us improve our products and services for all our customers.
Britney
1 reviews US
I personalized a bracelet for my boyfriend.
I personalized a bracelet for my boyfriend for Valentine’s Day. He loved it so much… this guy has everything he could ever want and said it is the best present he has ever gotten. He was sending pics of it to his close friends. A very thoughtful, classy, sophisticated, stylish and manly bracelet!
Date of experience: January 31, 2024
Dear Britney! We're thrilled to hear that your boyfriend loved the bracelet! It's incredibly heartwarming to know that it made such a meaningful and memorable gift for him, especially since he has everything he could ever want. We strive to create thoughtful and stylish pieces that add a touch of sophistication to any occasion, and we're delighted that this bracelet did just that. Thank you for choosing us to be a part of your special Valentine's Day celebration, and we're honored that it's been dubbed the best present he's ever received. If there's anything else we can assist you with in the future, please don't hesitate to let us know!
Solange Ngwa
1 reviews US
Very beautiful
Very beautiful. Bought it for my friend with his kids names on it and he was for happy.
Date of experience: February 01, 2024
Dear Solange! We're delighted to hear that the bracelet was a source of happiness for your friend! It's wonderful to know that the personalized touch with his kids' names made it such a special and meaningful gift. We take great pride in our craftsmanship and aim to create pieces that not only look beautiful but also hold sentimental value. We're sorry to hear about the tarnishing issue you experienced. While tarnishing can occur with silver over time, we strive to ensure our pieces are of the highest quality. Please know that we're here to help and would love to assist you further. Whether it's providing care tips for your bracelet or exploring options for repair or replacement, we're committed to ensuring your continued satisfaction with our jewelry. Thank you for sharing your experience with us, and for choosing our brand to be a part of such a special gift. We truly appreciate your support and look forward to serving you again in the future.
Edward Miles
1 reviews US
A solid valentines or anniversary gift
These aren’t real or synthetic stones but they look great for the price. My wife hasn’t taken it off since she got it.
Date of experience: February 02, 2024
Dear Edward! Thank you for your feedback! We're delighted to hear that your wife is enjoying her bracelet so much. Our goal is to offer high-quality products that are both beautiful and affordable, and we're glad to hear that the bracelet has exceeded your expectations. If you have any other questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your complete satisfaction with your purchase. Thank you once again for choosing our jewelry. We truly appreciate your support and hope your wife continues to love wearing her bracelet!
Beth
1 reviews US
Family Roots birthstone ring
My Family Roots birthstone ring is absolutely perfect. The fit, the look, the beauty of the how the birthstones are integrated...I could not be more thrilled. I wear it every day, and love feeling connected to the special people represented. It is the best gift I have bought myself in a very long time, if not ever.
Date of experience: February 02, 2024
Dear Beth! Thank you so much for sharing your experience with us! We're thrilled to hear that your ring is everything you hoped for and more. It's incredibly rewarding for us to know that our jewelry has such a meaningful impact on our customers. We put a lot of care into creating pieces that are not only beautiful but also carry sentimental value, and we're delighted that your ring has become such a cherished part of your daily life. It's moments like these that inspire us to continue crafting meaningful jewelry that connects people to their loved ones. If you ever need anything else or if there's anything we can assist you with, please don't hesitate to reach out. We're here to ensure your continued satisfaction with your purchase. Thank you once again for choosing our jewelry.
Kimberley Stipe
1 reviews US
I love the piece of jewelry I got I…
I love the piece of jewelry I got I ordered another necklace from somebody else for $200 and I don’t wear it at all this necklace. I wear with Jesus engraved on it I wear every day but you guys are going to engrave it and boulder letters and add black to it so I could see it, I love it. Thank you so much.
Date of experience: February 02, 2024
Dear Kimberley! Thank you so much for your wonderful feedback! We're thrilled to hear that you love the piece of jewelry you received from us and that it has become such a cherished part of your daily life. We're honored to have the opportunity to create another necklace for you, especially one with such a meaningful engraving. It's our pleasure to customize your necklace to your specifications and preferences. If you have any further requests or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure that you're completely satisfied with your purchase and our service.
Lynn Horton
1 reviews US
The customer service return phone call…
The customer service return phone call was very nice. I am a bit frustrated that I did not realize that I could have selected more than one Silver "Text" bead for the blue lapis bracelet that I bought for my boyfriend. Also it was rather strange that I got the tiniest 1" x 1" polishing cloth in a small plastic baggy, that I just threw away, as it was too small to use.... I later saw blue lapis bracelets on your website for only $79, and I paid $129 for mine with only One silver text bead.....
Date of experience: January 31, 2024
Dear Lynn! Thank you for your feedback and for bringing these matters to our attention. We're glad to hear that you had a positive experience with our customer service team. Regarding the packaging, we do pack all our jewelry in white boxes to ensure they are well-protected during shipping. We apologize if there was any confusion regarding this. Regarding the pricing, we occasionally offer discounts and promotions for our VIP members. We would like to offer you a 10% discount on your future purchase as a gesture of goodwill. Please reach out to us at [email protected] to redeem your discount. Additionally, becoming a VIP member would make you eligible for future discounts and promotions, including those for Valentine's Day. We apologize for any inconvenience these issues may have caused and appreciate your understanding. If you have any further questions or concerns, please do not hesitate to contact us.
Elise F
1 reviews US
This necklace is beautiful!
This necklace is beautiful! I get many compliments on it
Date of experience: February 02, 2024
Dear Elise! Thank you for your lovely feedback! We're thrilled to hear that you're enjoying your necklace and that it's been the recipient of many compliments. It's always wonderful to know that our jewelry is bringing joy and admiration to its wearer. If you ever need anything else or if there's anything we can assist you with, please don't hesitate to reach out. We're here to ensure your continued satisfaction with your purchase. Thank you once again for choosing our jewelry. We truly appreciate your support and hope your necklace continues to dazzle and delight!
Joy D
1 reviews US
Love my Talisa bracelet!
Love my Talisa bracelet!! This is my second purchase. I liked the bracelet part on the first purchase better - the second purchase had the one where you can tighten it, but it was rough on my wrist. So I changed it out with the first bracelet. I do love the birthstones !
Date of experience: January 26, 2024
Dear Joy! It's fantastic to hear that your bracelet has brought you so much joy! Customizing it to your liking and incorporating the birthstones must make it feel truly special and unique. Jewelry that holds sentimental value like this can be such a treasure. If there's a story behind the birthstones or if you have any other experiences you'd like to share, I'd love to hear them!
Pat Wietrzynski
1 reviews US
Disappointed but happy
My husband bought me a necklace for valentines day. I was very excited to receive it, it had my three grandson name on it. Before the weekend ended the chain broke. It was disappointing since I have looked at item for a couple of months. I did get to salvage the circle and add another chain. I still wear it daily and love the design, wish it had a stronger chain
Date of experience: January 29, 2024
Dear Pat! Thank you for sharing your experience with us. We're sorry to hear about the issue with the chain on your necklace, but we're glad you were able to salvage the circle and continue to enjoy wearing it. We strive to provide high-quality products, and your feedback is invaluable to us. We will contact you shortly to discuss this further and offer a partial discount for the inconvenience. We appreciate your understanding and look forward to resolving this matter to your satisfaction.
Rhonda Diller
1 reviews US
Great customer service!!When i wasn't happy with how small the…
When i wasn't happy with how small the letters were you promptly redid it..i was very happy with your customer service.
Date of experience: January 29, 2024
Dear Rhonda! Thank you for sharing your experience with us. We're delighted to hear that you were pleased with our customer service when you had concerns about the size of the letters on your bracelet. Ensuring our customers are happy with their purchases is our top priority, and we're glad we could promptly address and resolve the issue to your satisfaction. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Teri Schure
1 reviews US
Beautiful ring
Beautiful ring
Date of experience: February 05, 2024
Dear Teri! We're thrilled to hear that you love your ring! Our team works hard to create beautiful pieces that bring joy to our customers. Your satisfaction is our top priority, so if there's ever anything you need, please don't hesitate to let us know. We look forward to serving you again in the future!
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About
Individualism Everyone has a unique spirit. We strive to connect you with the designers and designs that best match your individuality. We've selected an eclectic mix of designers from all over the world, each bringing their distinct style and beautiful creations with them. Unique variations of colors, materials, and designs fused together to create meaningful pieces of jewelry for you. Creativity Take pride in the creative involvement you put into designing your custom pieces and share it with the world. Personalized jewelry is a deep and meaningful way to express love and can also tell a story. Many of the collections from Talisa can be personalized in a number of ways to create one of a kind pieces telling your unique story.