Reviews 3.6
240 total
Kurt
1 reviews US
Engraving ok not great
I was not pleased with the engraving of the names on the pendant. It was subtle enough that I couldn’t read it. I would have preferred the engraving be a little deeper. Otherwise it was fine.
Date of experience: December 19, 2023
Dear Karen Thank you for sharing your feedback with us regarding the engraving on your pendant. We sincerely apologize for any inconvenience caused and appreciate your honesty. To address your concern, we offer two potential solutions: Engraving in Upper Case: We can re-engrave the names on the pendant in upper case, which tends to provide a bolder and more visible appearance. Darkening with Ink: Alternatively, we can add a darker ink to the existing engraving to enhance visibility. I will contact you directly to resolve this issue asap.
Jeff McCubbins
1 reviews US
Bought the bracelet you see in the FB…
Bought the bracelet you see in the FB ad and the wife loved it! Is we reasonably priced, good quality and shipped quick!
Date of experience: December 26, 2023
Dear Jeff! I'm glad to hear that the bracelet you purchased from the Facebook ad exceeded your expectations! It's always satisfying when a product turns out to be reasonably priced, of good quality and arrives promptly. It sounds like you made a great choice for a meaningful and appreciated gift. If you ever have more positive experiences or if there's anything else you'd like to share, feel free to do so!
Fred
1 reviews US
Great customer service!
I ordered a custom braclet for my wife for Christmas with our two boys names on it. It turns out I had ordered it a size too small. I reached out to Talisa Customer Service and got an immediate response back that they would take care of it and lengthen it and return to me at no charge to me. I mailed it back on a Friday and it was shipped back to me the following Wednesday. My wife loves it and now it fits!
Date of experience: December 18, 2023
Dear Fred! That's wonderful to hear! It's great that our customer service was responsive and efficient in resolving the sizing issue with the bracelet. It's always a relief when companies go above and beyond to ensure customer satisfaction. I'm glad your wife loves the bracelet, and it must be a special and meaningful gift with your two boys' names on it. If you have any more positive experiences or if there's anything else you'd like to share, feel free to let me know!
IRENE CONVERY
1 reviews US
I like the beads on the bracelet but…
I like the beads on the bracelet but the silver pieces with the names are so small that I can’t read them , I really wish they were a little larger! The speed in which I received the bracelet was great
Date of experience: December 19, 2023
Dear Irene! Thank you for sharing your feedback with us regarding the bracelet. We appreciate your input, and we're committed to ensuring your complete satisfaction. I will personally reach out to you shortly to discuss the options mentioned and to better understand your preferences. Your happiness with our products is our top priority, and we look forward to addressing your concerns. If you have any immediate questions or additional details you'd like to share, please feel free to reach out. Thank you for your understanding and patience.
Jessica Lewis
1 reviews US
Beautiful necklace (men's chain)
Beautiful necklace I ordered my husband a chain with our children names on charms and it is absolutely his favorite. The material is great. The order process was easy and to the point. It shipped and delivered in 2 weeks.
Date of experience: December 20, 2023
Dear Jessica! We are delighted to hear that the necklace you ordered for your husband with your children's names on charms has become his favorite! It warms our hearts to know that our product has brought joy to you and your family. We truly appreciate your kind words about the material and are thrilled to hear that the order process was smooth for you. Providing a seamless and enjoyable experience is always our goal, and it's wonderful to hear that we've met your expectations. Your satisfaction is our priority, and we're grateful for the opportunity to be a part of creating something special for you and your husband. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Jim H.
1 reviews US
Amazing items and even better customer service
Great product but we wanted an exchange. The staff was super responsive and accommodating. I was impressed from jump street!!
Date of experience: December 19, 2023
Dear Jim! It's fantastic to hear that you had a positive experience with our product and that our staff was responsive and accommodating. Customer satisfaction is our top priority, and we're thrilled that we could meet your needs. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you in the future!
Customer
1 reviews US
Excellent product
Excellent product! Good quality and fast shipment.
Date of experience: December 27, 2023
Dear Mike! Thank you for your glowing feedback! We're delighted to hear that you find our product excellent and that you're satisfied with the quality and speed of shipment. Customer satisfaction is our goal, and we appreciate your positive endorsement. Feel free to reach out if you ever have more feedback or if there's anything else we can do for you. We're here to provide you with excellent products and services. Thanks again for choosing us!
Rebecca
1 reviews US
The necklace was a gift for my husband…
The necklace was a gift for my husband for Christmas and he loved it!! Great quality!
Date of experience: December 20, 2023
Dear Rebecca! I'm thrilled to hear that the necklace made for a wonderful Christmas gift, and even more so that your husband loved it! Quality is a priority for us, and it's fantastic to know that the necklace met your expectations. Feel free to reach out if there's anything else we can assist you with or if you have more feedback to share. We appreciate your support and hope the necklace continues to bring joy. Thank you for choosing our product!
Daniel Bankhead
1 reviews US
Quality was not as good as the picture
Quality was not as good as the picture
Date of experience: December 21, 2023
Dear Daniel! We appreciate your feedback, and we're sorry to hear that the quality did not meet your expectations. Customer satisfaction is our top priority. We will contact you shortly to discuss the issue further and work towards a resolution. Your experience matters to us, and we are committed to ensuring you are satisfied with our products. Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.
Jennifer R
1 reviews US
Quality
Turned out great, looks amazing. Great quality.
Date of experience: December 22, 2023
Dear Jennifer! That's fantastic to hear! I'm thrilled that your project turned out so well and that you're pleased with the results. If you have any more details or if there's anything else you'd like to share about your experience, feel free to let me know. Congratulations on the successful outcome!
Aimee S
1 reviews US
Website was easy to use
Website was easy to use. My husband loves the necklace.
Date of experience: December 29, 2023
Dear Aimee! I'm glad to hear that the website was easy for you to use, and it's wonderful that your husband loves the necklace! If you have any more feedback or if there's anything else I can assist you with, feel free to let me know. Happy shopping!
Marissa
1 reviews US
The best gift to give
The best gift to give
Date of experience: December 29, 2023
Dear Marissa! It's fantastic to hear that the necklace was the perfect gift for your husband! Thoughtful and meaningful gifts often leave a lasting impression. If you ever need more gift ideas or assistance with anything else, feel free to ask. Wishing you and your husband many more joyful moments together!
NP
1 reviews US
Everything was great
Everything was great! From ordering to the delivery. No issues.
Date of experience: December 29, 2023
Dear Natasha! I'm thrilled to hear that your overall experience, from ordering to delivery, was smooth and without any issues. Customer satisfaction is important, and it's wonderful that everything went well for you. If you ever have more orders or inquiries in the future, don't hesitate to reach out. Happy shopping!
Esparanza Mayfield
1 reviews US
I love how you can personalize jewelry…
I love how you can personalize jewelry with names and how the company keeps you so updated with every step of the process
Date of experience: December 29, 2023
Dear Esparanza! I'm delighted to hear that you appreciate the personalization options for jewelry and that the company keeps you well-informed throughout the entire process. Personalized items often add a special touch, and staying updated on the progress can enhance the overall shopping experience. If you ever have more customization ideas or if there's anything else you need, feel free to let me know. Happy to help!
Mike Szczublewski
1 reviews US
Great product
Great product, well made. Fast turnaround time
Date of experience: December 29, 2023
Dear Mike! I'm thrilled to hear that you're happy with the product and that it's well-made. A fast turnaround time is always a bonus, providing a quick and efficient shopping experience. If you have any more feedback or if there's anything else I can assist you with, feel free to let me know. Enjoy your well-crafted product!
Ronda Thrweatt
1 reviews US
Service and communication exceptional
I bought one of their name bracelets. I spelled out all 4 names and the bracelet arrived in a timely manner for a Christmas gift. Came beautifully packaged. However ....one of the names was spelled wrong. Email was sent out and I got an immediate response. Received info and free postage for return of item to be fixed. They communicated with me thru the whole process with updates. The bracelet was fixed and sent back quickly. To me the level of service was top notch despite the mistake. I would definitely buy from again.
Date of experience: December 25, 2023
Dear Ronda! I'm sorry to hear there was an initial issue with the spelling on the name bracelet. Still, it's great to know that the company provided excellent customer service to promptly address and resolve the situation. The fact that they communicated with you throughout the process and offered a quick fix with free postage shows their commitment to customer satisfaction. I'm glad the issue was resolved to your satisfaction, and it's wonderful to hear that you would consider buying from them again. If you have any more experience or need further assistance, feel free to share. Happy shopping!
JILL
1 reviews US
Exceptional customer service and great…
Exceptional customer service and great products! I’ve ordered from them twice and I will definitely be ordering from them again.
Date of experience: January 26, 2024
Dear Jill! It's fantastic to hear about your positive experience with exceptional customer service and great products from the company you've ordered from. Repeat business is often a testament to the satisfaction of the customers. If there's anything specific you'd like to share or discuss, or if you have any more questions, feel free to let me know. Happy shopping on your future orders!
Sabrina Hernandez
1 reviews US
I loved the necklace so much I just…
I loved the necklace so much I just order a bracelet thank you
Date of experience: December 16, 2023
Dear Sabrina! You're very welcome! I'm glad to hear that you loved the necklace and decided to order a bracelet as well. I hope the bracelet brings you just as much joy and satisfaction. If you have any more questions or if there's anything else I can assist you with, feel free to let me know.
Jennie N
1 reviews US
Great customer service
What a great company! The customer service is top tier. They were quick to respond to my emails and exchanged the chain on my order free of charge. My husband loves the name necklace I bought him for the arrival of our first baby. I’d definitely order from them again!
Date of experience: December 20, 2023
Dear Jennie! That's wonderful to hear! It sounds like you had a fantastic experience with the company's customer service, and I'm delighted to know that they went above and beyond to accommodate your needs. Congratulations on the upcoming arrival of your first baby, and I'm glad the name necklace for your husband was a hit! If you ever decide to make another purchase, I hope your positive experiences continue. Should you have any more questions or need assistance in the future, feel free to reach out. Wishing you and your family all the best!
Celeste Damico
1 reviews US
I have not heard anything back about my…
I have not heard anything back about my return. Poor customer service. Quality of merchandise poor.
Date of experience: December 22, 2023
Dear Celeste! I sincerely apologize for any inconvenience you've experienced regarding your return and the delay in communication. We understand the importance of timely updates and strive to provide excellent customer service. I want to assure you that your return has already been processed, and the necessary steps have been taken to address the issue. We truly value your feedback, and I apologize for any dissatisfaction you may have encountered with the quality of our merchandise. Your concerns have been noted, and we are actively working to improve our products and services. Thank you for bringing this to our attention, and we appreciate your understanding.
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About
Individualism Everyone has a unique spirit. We strive to connect you with the designers and designs that best match your individuality. We've selected an eclectic mix of designers from all over the world, each bringing their distinct style and beautiful creations with them. Unique variations of colors, materials, and designs fused together to create meaningful pieces of jewelry for you. Creativity Take pride in the creative involvement you put into designing your custom pieces and share it with the world. Personalized jewelry is a deep and meaningful way to express love and can also tell a story. Many of the collections from Talisa can be personalized in a number of ways to create one of a kind pieces telling your unique story.