Reviews 3.8
2,978 total
Satisfied in Texas
1 reviews US
Good products for the money.
The items were exactly as described and arrived in great shape. I do wish there been an option to put the necklace and earrings in the same gift box, but I mannaged.
Date of experience: April 23, 2024
Hello, Thank you for your feedback! We're delighted that the pieces were exactly what you were hoping for. Thank you so much for choosing REEDS. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
Sharon
1 reviews US
She loved it!
I bought a charm for my granddaughter's pandora bracelet for Mother's Day. She loved it! I'm sure I'll be back for more!
Date of experience: May 07, 2024
Hello Sharon, Thank you for the review! We're glad we could help you find such a special gift and can't wait to help you find your next piece. Kind regards, Lindy REEDS Customer Care
Rosemary Hunt
1 reviews US
Thank you for your fast friendly…
Thank you for your fast friendly service.
Date of experience: May 07, 2024
Hello Rosemary, It is our pleasure! Thank you for choosing REEDS. We hope to serve you again soon. Kind regards, Lindy REEDS Customer Care
Ervin Williams
1 reviews US
I pulled the trigger too soon and…
I pulled the trigger too soon and purchased a watch without looking at the whole inventory. I called the store and the lady on the other end was very kind and helpful. She cancelled the first order and added the one I really wanted.
Date of experience: May 07, 2024
Hello Ervin, We're so glad we could be of assistance and help you get the piece you truly desired. If you have any additional questions or concerns, please do not hesitate to reach out. Thank you for choosing REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
Joe
1 reviews US
Jewelry purchases should only be done at the store!
Purchased a pendant and necklace online for my wife to be delivered to my home address. The package arrived ahead of schedule; however, it was tangled in knots. My wife and I visited the local Reed’s store and found their manager to go above and beyond to help us. He determined the best course of action was to exchange the item on the spot. Excellent service from the store.
Date of experience: May 08, 2024
Hello Joe, Thank you for providing us with this feedback. We are so sorry that your item arrived in less-than-perfect condition. We will be reaching out to you via the email address provided in your order to discuss this situation further. We look forward to speaking with you. Kind regards, Lindy REEDS Customer Care
Carrie Ameli
1 reviews US
The salesperson who helped me
The salesperson who helped me! I think the wrong name was entered on this message. I am Carrie Ameli, and I purchased a blue topaz “Downton Abby” necklace.
Date of experience: May 08, 2024
Hello Carrie, Thank you for taking the time to share your review. We are thrilled that our team in Wilmington was able to help you place this order. That is a truly beautiful necklace. We hope to see you again soon! Best Regards, Rhianna REEDS Customer Experience
Shawn Smith
1 reviews US
Reeds was very helpful!
Reeds was very helpful in getting the gift to me in time for the occasion. Website info was spot on. The necklace was exactly what we expected. Thanks for that!
Date of experience: May 08, 2024
Hello Shawn, Thank you for your kind words. As a family-owned and operated business, it means the world to us! We hope to have the pleasure of serving you again soon. Best Regards, Rhianna REEDS Customer Experience
Jake Phillips
1 reviews US
Beautiful necklace and easy to order!
Customizing and ordering the necklace was very easy, and it was delivered on time! My wife loves it very much!
Date of experience: May 08, 2024
Hello Jake, Thank you for your kind words! We're delighted you liked the item. We hope to have the pleasure of serving you again. Warm regards, Maya REEDS Customer Care
Mary S. Tampa, FL
1 reviews US
Product was not as I envisioned
Product was not as I envisioned, however, the return was easy and efficient!
Date of experience: May 08, 2024
Hello Mary, We appreciate your positive feedback! Looking forward to the opportunity to serve you again. Warm regards, Maya REEDS Customer Care
Jessica Villareal
1 reviews US
Super fast shipping and beautiful…
Super fast shipping and beautiful packaging. I'm very pleased with how reeds jewelers had the item in stock as Pandora didn't.
Date of experience: April 24, 2024
Hello Jessica, We're thrilled you had a positive experience! It's wonderful to know you liked the item. We hope to be of service to you again soon. Warm regards, Maya REEDS Customer Care
Alexis
1 reviews US
Shipping fail
Shipping was weeks late. No updates were provided and I had to reach out multiple times to check the status.
Date of experience: April 24, 2024
Hello Alexis, Thank you for providing us with this feedback. We are truly sorry that the delivery of your order was delayed and understand your frustration over this inconvenience. We will be reaching out to you via the email address provided in your order. We hope that we are able to make this up to you. Warm regards, Maya REEDS Customer Care
Adam Shapiro
1 reviews US
Reeds is the best
Great service, great team
Date of experience: April 24, 2024
Hello Adam, Thank you for the kind words! It is our pleasure to serve as your trusted jeweler. We can't wait to serve you again soon. Kind regards, Lindy REEDS Customer Care
Tonia Blain
1 reviews US
Lovely packaging and quick shipping
Lovely packaging and quick shipping
Date of experience: May 09, 2024
Hello Tonia, Thank you for the kind words! We appreciate you choosing REEDS as your trusted jeweler. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
Michael
1 reviews US
watch arrived without any packing…
watch arrived without any packing except the box it was in. ALL other watches i have purchased, including citizen watches, had protective wrapping around the watch. NOTHING on this one. watch was actually dirty. had to clean it. not happy at all. no contact from reeds jewelers. never using them again.
Date of experience: May 09, 2024
Hello Michael, Thank you for providing us with this feedback. We are so sorry that your item arrived in less-than-perfect condition. We will be reaching out to you via the email address provided in your order to discuss this with you further. We look forward to speaking with you. Kind regards, Lindy REEDS Customer Care
Vance Burleson
1 reviews US
Wife loved this
Never bought jewelry online before. My wife was so pleased with this necklace - she loves it. Just as pretty as the pic of it was.
Date of experience: May 09, 2024
Hello Vance, We're thrilled to hear this! So glad we could help you find such a beautiful gift for your wife to enjoy for many years to come. If there's anything else we can help you find please do not hesitate to reach out! Kind regards, Lindy REEDS Customer Care
James and Jennifer Masterson
1 reviews US
I purchased my wife a Roberto Coin…
I purchased my wife a Roberto Coin bracelet. She absolutely loves it! We received it the next day and it was perfect! I will definitely be purchasing again from Reeds online. I highly recommend them!!!
Date of experience: May 09, 2024
Hello, Thank you for the glowing review! We're delighted that we could put a smile on both of your faces. We appreciate you choosing REEDS for all of your jewelry needs! Kind regards, Lindy REEDS Customer Care
KarenJ
1 reviews US
Melda is the BEST…
Dealing with Melda at Reeds Independence is always the very best experience. She is kind and very patient! She always finds the best product for me.
Date of experience: May 09, 2024
Jaime Contreras
1 reviews US
Great service!
The staff was very knowledgeable and treated me with the outmost respect. I will definitely be a lifelong customer. I added a Rolex watch to my wishlist and will patiently wait to get the timepiece of my dreams! Thank you all.
Date of experience: May 09, 2024
Contact
About
Discover Reeds Jewelers online for the best prices on diamonds, engagement rings, wedding bands, charms, watches, gemstone and gold jewelry. Find beautiful gifts for the ones you love or treat yourself at Reeds.com.