Reviews 3.8
2,978 total
Anthony Gomez
1 reviews US
Check size charts, run small
Turn around time for delivery was quite long, even then the bracelet ordered didn’t fit so I had to return it. So I now have charms without a bracelet.
Date of experience: March 11, 2024
Hello Anthony, We're sorry to hear the bracelet was not the right fit! We'll reach out to you at the email used on the order to discuss some other options we may have available. We look forward to speaking with you. Kind regards, Lindy REEDS Customer Care
Deborah Stewart
1 reviews US
Easy and was here on time
Easy, great deal will use again
Date of experience: March 17, 2024
Hello Deborah, Thank you for the 5-star review! We're thrilled to hear that you enjoyed shopping with us. We can't wait to help you find your next piece! Kind regards, Lindy REEDS Customer Care
Laura Benedetti
1 reviews US
Perfect
As always packaged beautifully and exactly as I expected 💗
Date of experience: March 11, 2024
Hello Laura, Thank you for your feedback! We're glad to hear how happy you are with your purchase. Thank you for choosing REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
BL Burkhart
1 reviews US
No problems at all!
No problems at all with my order-same as my last order. Fast shipping also! Never had anything but a good experience from Reed's
Date of experience: March 19, 2024
Hello, We're thrilled to hear that your recent order went smoothly and arrived promptly, just like your previous one. We strive to ensure every customer has a seamless shopping experience with us. Thank you for continuing to choose REEDS! Sincerely, Samantha REEDS Customer Care
Mary Jackson
1 reviews US
Easy to use website
Easy to use website, fast ship and quality merchandise. I'll be a return shopper.
Date of experience: March 19, 2024
Hello Mary, We're delighted to hear that you had a great experience with us! Thank you for choosing REEDS. We appreciate your support and look forward to serving you again in the future. Sincerely, Samantha REEDS Customer Care
Dan C.
1 reviews US
Fast shipping and it came packed like…
Fast shipping and it came packed like it could withstand an air drop. These guys are legit.
Date of experience: March 12, 2024
Hello Dan, Thank you for the review! We're so glad to hear how impressed you are with us. We appreciate you choosing REEDS and can't wait to serve you again in the future! Kind regards, Lindy REEDS Customer Care
MoonandStars
1 reviews US
Ordered via Reeds' website
Ordered via Reeds' website. Very easy to find what I was looking for and place the order. I was updated via email with shipping information. Received my item with no issues and it looked just like the picture on the website.
Date of experience: March 11, 2024
Hello, Thank you for sharing your experience! It brings us so much joy to hear that you had a great time shopping with us. We hope you continue choosing us for all of your future jewelry needs! Kind regards, Lindy REEDS Customer Care
Anita Chirde
1 reviews US
The perfect every day emerald ring
I wanted an emerald ring that I could wear every day, one that had emeralds as the focus and not a lot of other distractions. Thing ring was perfect. Just as pictured. The diamonds are smaller and don’t overtake the emeralds. It’s easy to wear with leggings or jeans and not look ridiculous and goes well with any dress or suit.
Date of experience: March 13, 2024
Hello Anita, We appreciate the 5-star review! We're thrilled we could help you find that perfect ring you've been searching for. Thank you for choosing REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
Suzanne Weeks
1 reviews US
Totally dissatisfied
My husband purchased my engagement ring and wedding bands from Reeds starting in 2019. I take my rings in at least 2 times a year for recoating the white gold and inspection of prongs. This year I had a diamond fall out of my engagement ring a month ago. That’s the third one since last year. After having my wedding back for 2 weeks another diamond has fallen out. Totally dissatisfied that this is a total of four diamonds in a year and 21/2 months. Have never hear of anyone including myself that ever had issues like this.
Date of experience: April 10, 2024
Hello Suzanne, We are so sorry to hear about your rings. We take customer satisfaction very seriously, and this is not the experience we want you to have. Please reach out to us at [email protected] so we can discuss this further. We want to hear more about your experience and see if there is a way that we can make this right with you. We look forward to speaking with you. Kind regards, Lindy REEDS Customer Care
mark good
1 reviews US
The light house charm does not glow in…
The light house charm does not glow in the dark like advertised.
Date of experience: March 19, 2024
Hello Mark, Thank you for providing us with this feedback. We are so sorry to hear that you are not happy with your order. We will be reaching out to you via the email address provided in your order to offer a solution. We look forward to speaking with you. Kind regards, Lindy REEDS Customer Care
Jessic
1 reviews US
Super nice
Fast shipping
Date of experience: March 21, 2024
Hello Jessica, Thank you for the review! We're happy to hear your order arrived to you so quickly. We appreciate you shopping with us and can't wait to help you find your next special piece! Kind regards, Lindy REEDS Customer Care
Eric Browning
1 reviews US
Everything was very easy
Everything was very easy. I ordered a gift for my wife and was worried she would see the box when it was delivered. When the box showed up, it was disguised and she had no idea. Thanks again she loved it.
Date of experience: March 14, 2024
Hello Eric, You are very welcome! It was a pleasure serving you. We appreciate you choosing us to help you find the perfect gift for your wife. If there's anything else we can help you find please let us know! Kind regards, Lindy REEDS Customer Care
Deborah Montalvo
1 reviews PR
Terrible purchase a specific ring…
Terrible purchase a specific ring received another the entire week trying to solve the problem and still nothing continues to wait
Date of experience: March 22, 2024
Hello Deborah, We're truly sorry for the inconvenience you faced with your recent purchase. We understand receiving the wrong ring can be disheartening and frustrating. We show that you've been in contact with our Customer Care Center. We're promptly sending the correct ring to you as we're committed to ensuring your satisfaction. If there's anything else you need assistance with, please don't hesitate to let us know. Warm regards, Samantha REEDS Customer Care
Raul Rodriguez-Cardona
1 reviews US
Fast and reliable service
Fast and reliable service, great payment options. I also received and offer that wasn’t expecting. Last, the product came with a beautiful thank you note.Thanks a lot!
Date of experience: March 22, 2024
Hello Raul, We're delighted to hear that you had a wonderful experience with us. Exceptional customer service is our top priority, so we are happy to hear your experience was nothing less than that. Thank you for choosing REEDS. We appreciate your support and look forward to serving you again in the future. Sincerely, Samantha REEDS Customer Care
Crystal Foreman
1 reviews US
I received great customer service and…
I received great customer service and would shop here again.
Date of experience: March 17, 2024
Hello Crystal, Thank you for your feedback! We are elated to hear you had such a great experience with us. We hope to serve you again real soon! Kind regards, Lindy REEDS Customer Care
Fritz Calhoun
1 reviews US
Straight-up EZPZ
Straight-up EZPZ great packaging QUICK SHIP quality product EXCELLENT PRICES what more can you ask for SERIOUSLY this jeweler stands tall. In this economy you need all the friends you can get.
Date of experience: March 17, 2024
Hello Fritz, Thank you for this wonderful review! We appreciate the kind words more than you know. Thank you so much for choosing REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
Danny C
1 reviews US
Amazing
my experience was absolutely great
Date of experience: March 15, 2024
Hello Danny, We appreciate your support! We are so happy to hear you had a wonderful experience with us. Thank you for choosing REEDS! We look forward to serving you again in the future. Kind regards, Samantha REEDS Customer Care
Paul A
1 reviews US
I had started shopping by going…
I had started shopping by going directly to the Citizen website. What a nightmare! Your website and your customer service was a dream. Thank you!
Date of experience: March 06, 2024
Hello Paul, Thank you for your feedback! We're delighted that you found us and we could make shopping for your new piece so easy. If there's anything else we can help you find let us know. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
Sandy Price
1 reviews US
The reeds in Pineville has been great…
The reeds in Pineville has been great to us. We have had no problems in any of the reeds.
Date of experience: March 19, 2024
Hello Sandy, Thank you for sharing your experience! We're happy you had such a wonderful visit with our team. Thank you for choosing REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
Jemeisha Spellman
1 reviews US
Paid for fast shipping and did not…
Paid for fast shipping and did not receive order in time for special occasion.
Date of experience: March 26, 2024
Hello Jemeisha, Thank you for providing us with this feedback. We are truly sorry that your order did not arrive in time for your special occasion and understand your disappointment. We will be reaching out to you via the email address provided in your order to further discuss this situation. Kind regards, Lindy REEDS Customer Care
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