Reviews 3.8
2,978 total
Adrienne Speights
1 reviews US
customer service was great
customer service was great
Date of experience: March 27, 2024
Hello Adrienne, Thank you for taking the time to share your kind words. Our team is always eager to assist and I am glad you had a pleasant experience. We hope to have the pleasure of serving you again soon. Best Regards, Rhianna Reeds Customer Care
Valerie Luckett
1 reviews US
Because when I always order my things…
Because when I always order my things arrive on time and the prices is reasonable
Date of experience: March 27, 2024
Hello Valerie, Thank you for your kind words. We are pleased to know that we are exceeding your expectations. We look forward to serving you again soon. Best Regards, Rhianna Reeds Customer Care
Chris
1 reviews US
Horrible experience
Do not buy from Reeds
Date of experience: April 03, 2024
Hello Chris, We are so sorry to hear you had a disappointing experience while shopping with us. We take customer satisfaction very seriously, and this is not the experience we want you to have. We will be reaching out to you via the email address provided in your order. We want to hear more about your experience and see if there is a way that we can make this right with you. We look forward to speaking with you. Kind regards, Lindy REEDS Customer Care
Alma Jimenez
1 reviews US
Easy Refund
The refund process was easy thank you so much
Date of experience: March 28, 2024
Hello Alma, Thank you for the 5-star review! We're glad we could provide you with such a smooth return experience. If there's anything we can help you find, please do not hesitate to reach out. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
Katie Taylor Wyman
1 reviews US
Best customer service!
I've ordered from Reeds more than once and what sets them apart is their customer service and attention to detail. The perfect packaging, everything is always nicely boxed and fast shipping are the best!
Date of experience: March 30, 2024
Hello Katie - We are so pleased to hear you received your order so fast and you are happy with the quality. We hope we can help you in the future with your jewelry needs. Cheers, Matt REEDS Customer Experience
Elizabeth S.
1 reviews US
Ordering was easy
Ordering was easy. Received item in a timely manner. Item was lovely.
Date of experience: March 31, 2024
Thank you for the fantastic review, Elizabeth! We loved being of service to you and hope we can assist you with your jewelry needs in the future. Cheers, Matt REEDS Customer Experience
Nancy Campbell
1 reviews US
Prompt service
Prompt service
Date of experience: April 07, 2024
Hello Nancy, Thank you for the 5-star review! We're delighted to hear you had such a great experience with us. Thank you for choosing REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
customer
1 reviews US
Loved it
Loved it. The charm was beautiful
Date of experience: April 01, 2024
Hello, We're thrilled that you love the charm! Your satisfaction means the world to us. We can't wait to help you find your next piece! Kind regards, Lindy REEDS Customer Care
Debby Pochon
1 reviews US
Orders are always perfect.
Orders are always perfect.
Date of experience: April 02, 2024
Hello Debby, Thank you for sharing your experience! We're happy to hear that you are always pleased with your orders. It is truly a pleasure to serve you and have you as a part of the REEDS family. We can't wait to serve you again soon! Kind regards, Lindy REEDS Customer Care
Adam and Angel Hanley
1 reviews US
Amber with Reed's in Panama City Beach…
Amber with Reed's in Panama City Beach is the best!!! She is very knowledgable, keeps us in the loop with all of the events and new arrivals she knows we will LOVE. Amber is very professional and personable. We do not shop anywhere else. Amber is our jewelry girl for life!!
Date of experience: April 09, 2024
Hello, Thank you so much for this glowing review! We're thrilled to hear you've had such wonderful experiences with Amber. We will make sure to send her many thanks for the excellent service. We are honored to be your trusted jeweler! Kind regards, Lindy REEDS Customer Care
Blakeny Outlaw
1 reviews US
CHAIN
The chain was a success. My boyfriend loves it!
Date of experience: April 02, 2024
Hello Blakeny, We're thrilled to hear your boyfriend loves the new chain! Thank you for choosing us to help you find this special gift. If there's anything else we can help you find please do not hesitate to reach out! Kind regards, Lindy REEDS Customer Care
Nia Mootooveeren
1 reviews US
Nice pendant, small chain
The pendent is beautiful, the hubby liked it but the chain was alittle short - will most likely trade out the chain for a longer length
Date of experience: April 10, 2024
Hello Nia, Thank you for your feedback! We're glad to hear you both love the pendant. If we can be of service helping you find a different chain, please let us know as we would be happy to help! Kind regards, Lindy REEDS Customer Care
Shenika
1 reviews US
The service was absolutely amazing
The service was absolutely amazing. My husband loved his ring.
Date of experience: April 11, 2024
Hello Shenika, Thank you for your feedback! We're delighted that you had a great time shopping with us and that your husband loves his new ring. We hope you continue choosing REEDS for all of your future jewelry needs! Kind regards, Lindy REEDS Customer Care
Reinaldo
1 reviews US
Reinaldo
Great Experience. The sales lady provided a great customer services and help me out on the decision making progress.
Date of experience: April 11, 2024
Hello Reinaldo, Thank you for the 5-star review! We're ecstatic to hear about your excellent experience with our team. We appreciate you choosing REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
James Smith
1 reviews US
Unsatisfied with the service
So the first problem was a cancellation of my purchase for no reason, and i needed to call twice to your customer service to finalize the order. Then i figured out that I wasnt offered a welcome50 discount on my first order. Then the delivery time was supposed to be overnight according to jewelry price but the order came 4 days after. And the last you didnt provide any authentic certificate for the diamonds even on request. So we are pretty unsatisfied with the service and left feel very unappreciated
Date of experience: April 11, 2024
Hello, Thank you for informing us of this situation. We take customer satisfaction very seriously, and this is not the experience we want you to have. We will be reaching out to you via the email address provided in your order to see if there is a way that we can make this right with you. We look forward to speaking with you. Kind regards, Lindy REEDS Customer Care
Kimberly Hall
1 reviews US
Minnie Mouse Pandora Tennis Bracelet
I brought a Minnie Mouse Pandora tennis bracelet. The bracelet arrived in a timely manner and was everything I wanted it to be. The only downfall was on my part when I noticed I ordered the wrong size. I went into my email and was able to start the exchange process. My replacement cane even faster than the previous bracelet. I am ecstatic with my purchase and the customer service.
Date of experience: April 04, 2024
Hello Kimberly, Thank you for the glowing review! We're thrilled to hear how much you love the bracelet. It was a pleasure to help you find such a beautiful piece and make sure you received it in your perfect fit. If there's anything else we can assist you with please do not hesitate to reach out! Kind regards, Lindy REEDS Customer Care
Kandace
1 reviews US
We came in with a time crunch
We came in with a time crunch, and got EVERYTHING we needed!
Date of experience: April 04, 2024
Hello Kandace, We appreciate you sharing your experience! It brings us so much joy to hear we could help you find exactly what you needed. We hope you continue choosing REEDS for all of your future jewelry needs! Kind regards, Lindy REEDS Customer Care
Kenneth Harris
1 reviews US
The follow up service about my order
The follow up service about my order. To make sure my package was going to the right address.
Date of experience: April 12, 2024
Hi Kenneth, Thank you for the fantastic review regarding our service. We appreciate you choosing REEDS and look forward to assisting you again in the future. Thank You, Morgan REEDS Customer Care
Sandra da Cunha
1 reviews US
I bought it a few times and loved the…
I bought it a few times and loved the speed and efficiency. They gained another client. I highly recommend rating 1000. Congratulations. 👏🏻👏🏻👏🏻
Date of experience: April 14, 2024
Hello Sandra - We are so pleased to hear you received your order so fast and you are happy with the quality. We hope we can help you in the future with your jewelry needs. Cheers, Matt REEDS Customer Experience
Kaitlyn Williamson
1 reviews US
Katilyn was extremely helpful
Katilyn was extremely helpful
Date of experience: April 12, 2024
Thank you for the fantastic review, Kaitlyn! We loved being of service to you and hope we can assist you with your jewelry needs in the future. Cheers, Matt REEDS Customer Experience
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