Reviews 3.8
2,978 total
Douglas Anthony
1 reviews US
Awesome salesman
Awesome salesman
Date of experience: February 22, 2024
Hello Douglas, Thank you for the kind words! We're so glad you had such a wonderful experience with our team. We hope you continue choosing REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
customer
1 reviews US
The order was exactly what I ordered
The order was exactly what I ordered
Date of experience: February 22, 2024
Hello, We're delighted to hear that! It was a pleasure to help you find pieces you love. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
edwin cruz
1 reviews US
FAST FRIENDLY I LOVE MY WATCH
FAST FRIENDLY I LOVE MY WATCH
Date of experience: February 23, 2024
Hello Edwin, Thank you for your feedback! We're thrilled that you love the new watch. If there's anything else we can help you find please do not hesitate to reach out! Kind regards, Lindy REEDS Customer Care
Ga
1 reviews US
I Sent in a ring to be resized and it…
I Sent in a ring to be resized and it returned two weeks later just to be the same size without it being re-sized like how I requested. I sent it back in and it finally came back the correct size I originally wanted. Communication needs to be better between customer service reps and with the jewelers.
Date of experience: February 23, 2024
Hello Ga, Thank you for taking the time to provide your feedback. We are sorry to learn of your frustrating experience with our ring resizing and appreciate you making us aware. I will be reaching out to you via email to discuss this further. Thank You, Morgan REEDS Customer Care
Cindy Young
1 reviews US
Quality pieces
I love the presentation, and quality of pieces I picked, price of jewelry I picked also
Date of experience: February 23, 2024
Hi Cindy, Thank you so much for leaving this lovely review, we are so pleased we could assist you! Thank You, Morgan REEDS Customer Care
Branden Lilley
1 reviews US
100% satisfaction
Anna Hart is the best person that I've dealt with when it comes to buying anything jewelry related. Absolutely amazing customer service, impeccable response time, and the best attitude. Definitely will be a continuous customer for Reeds especially for Ms. Hart. I can't thank her enough for everything she has done for me and my wife.
Date of experience: February 23, 2024
Thank you for the fantastic review Branden! We loved being of service to you, and are thrilled to know of the amazing assistance Anna provided. We hope we can assist you with your jewelry needs in the future. Thank You, Morgan REEDS Customer Care
Carmen Vargas
1 reviews US
I’ve been waiting for someone to…
I’ve been waiting for someone to address my situation and it hasn’t done so yet
Date of experience: December 24, 2023
Hello Carmen, I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. We do offer returns or exchanges so I will be reaching out to discuss options. Thank you for taking the time to leave feedback; it is much appreciated. Warm regards, Matt REEDS Customer Experience
Jiaya Baker
1 reviews US
never received my item
never received my item
Date of experience: February 25, 2024
Hello Jiaya, We are so sorry to hear that you have not received your order! We will be reaching out to you via the email address provided in your order to assist with this. We look forward to speaking with you. Kind regards, Lindy REEDS Customer Care
Raul Cosme
1 reviews US
Thanks
Very good,.
Date of experience: February 26, 2024
Hello Raul, We're pleased that you had a positive experience with us. Thank you for choosing REEDS. We appreciate your support as a valued customer. Sincerely, Samantha REEDS Customer Care
Eileen
1 reviews US
Shopping here was very easy and…
Shopping here was very easy and seamless. I received my purchase on time. Thank you.
Date of experience: March 04, 2024
Hello Eileen, We're delighted to hear that your shopping experience with us was effortless and smooth. Your satisfaction is our priority, and we're glad we could meet your expectations. Thank you for choosing REEDS and we hope to serve you again in the future! Sincerely, Samantha REEDS Customer Care
Amy Litwack
1 reviews US
Corby (?spelling) was wonderful.
Corby (?spelling) was wonderful.
Date of experience: February 27, 2024
Hello Amy, Thank you for the kind words! We're delighted you had such a great experience with Corby. We will make sure to send extra thanks for the wonderful service. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
Wendy Donn
1 reviews US
Beautiful Pandora ring
Beautiful Pandora ring. Beautiful necklace for hubby. Very inexpensive. Love Reeds and will shop with my Afterpay again! So thankful I could use it to get Beautiful jewelry!
Date of experience: March 06, 2024
Hello Wendy, We are elated to hear about your experience! We love that both you and your husband were able to find the perfect items. Thank you for taking the time to share your kind words. Best Regards, Rhianna REEDS Customer Care
AAA TEST KC
1 reviews US
Shipping was as promised.
Shipping was as promised. Black heart pendant with black diamonds was petite yet dazzling on my girl’s neck - she absolutely loves it. Well done!
Date of experience: March 07, 2024
Hello, Thank you for sharing your experience! We're so happy to hear how much you both love the new piece. It brings us joy to know we put a smile on your faces. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
Consumer
1 reviews US
My experience for reeds was great…
My experience for reeds was great creating the ring with Frances and corby was awesome they helped me get everything I wanted at that right price, also a big appreciation for Kimberly being a big help with the expedite on the ring to make my engagement day a very special one thank you all and will always recommend!!
Date of experience: March 28, 2024
Hello, Congratulations on your engagement! We're so honored to be a part of your love story. So glad you had such a wonderful experience with our team. We'll send them extra thanks for all of the help. If there's anything else we can assist you with please do not hesitate to reach out! Kind regards, Lindy REEDS Customer Care
W. Edwards
1 reviews US
Rapid and Detailed
I was very impressed with the way my jewelry came packaged. There was no need for wrapping. I was also surprised at how soon my package arrived. I Will be ordering again if I can't find what I need in the store.
Date of experience: February 21, 2024
Hello, Thank you for the 5-star review! We're thrilled to hear how impressed you are with the delivery of your package. We take great pride in making sure every order feels like a special gift no matter the occasion so we appreciate your feedback. We can't wait to help you find your next piece! Kind regards, Lindy REEDS Customer Care
phillip
1 reviews US
Fast shipping
Great experience they always fix any issues quickly
Date of experience: February 05, 2024
Hello Phillip, We're happy you had such a great time shopping with us! It's a pleasure having you as a part of the REEDS family and we can't wait to serve you again soon. Kind regards, Lindy REEDS Customer Care
Roger Hubbard
1 reviews US
Good stuff
It was fast, quality and beautiful!
Date of experience: March 07, 2024
Hello Roger, We're delighted to hear that you're happy with your new purchase! Thank you for choosing REEDS! We appreciate your support as our valued customer. Sincerely, Samantha REEDS Customer Care
Ronald Ciani
1 reviews US
Great price. Fast service
Great price, quick delivery. Respond to text fast.
Date of experience: March 11, 2024
Hello Ronald, Thank you for the 5-star review! We're delighted to hear you had such a great experience with us. We hope you continue choosing REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
Latasha Chandler
1 reviews US
This was my first time ordering jewelry…
This was my first time ordering jewelry online. It came secured and had to be signed for. I ordered a David yurman bracelet which came in a nice box and an authentication card inside which I did not receive with some other jewelers. Very very pleased with the piece. And I would buy online from Reeds again.
Date of experience: March 04, 2024
Hello Latasha, We're thrilled to hear how happy you are with your shopping experience! It was a pleasure serving you. We can't wait to help you find your next piece! Kind regards, Lindy REEDS Customer Care
Jaida Rolon
1 reviews US
What I ordered was fake
What I ordered was fake. They claimed it was a genuine Pandora item but it was not.
Date of experience: March 04, 2024
Hello Jaida, We're sorry to hear the piece was not what you were expecting. As an authorized dealer of Pandora products, we can assure you that all Pandora pieces from REEDS are authentic. If you have any additional questions or concerns, please do not hesitate to reach out. We hope to have the opportunity to serve you again in the future. Kind regards, Lindy REEDS Customer Care
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