Reviews 4.3
2,382 total
P.I
1 reviews US
Not Good
They would not purchase my ring.
Date of experience: February 01, 2020
Hello, Thank you for your feedback. We are sorry that we could not purchase your ring however we do have a minimum threshold of 0.5ct. We wish you the best of luck with selling your ring. - WP Diamonds Management
THANKS FOR THE QUOTE LOL
1 reviews US
The last person I spoke with was a…
The last person I spoke with was a jerk. I sold local and used your quote to negotiate and sell for more. Thanks!
Date of experience: February 01, 2020
Hello, Thank you for feedback, we are sorry that you were disappointed in our service. We take great pride in our customer service and would very much like to hear more about your experience. Please email [email protected] with more information so that we may look into this further. — WP Diamonds Management
vixcraig
1 reviews GB
Very poor service
Very poor service
Date of experience: February 01, 2020
Krista
1 reviews CA
I was beyond disappointed with how this…
I was beyond disappointed with how this transaction was dealt with. I was not advised of over hundred dollars in fees that it was going to cost me. In the end I took the insulting offer on my rings just to cover the cost of them getting there. My ring did not show up on the online auction when they said it was supposedly for auction. I have a hard time believing it was actually on there Would not recommend using at all.
Date of experience: February 01, 2020
Hello Krista, We believe you have us confused with another company. We do not ever charge any fees, we do not hold online auctions and we can confirm that we did not buy your rings. If you have any questions, please email [email protected]. - WP Diamonds Management
Michelle
1 reviews CA
There was no sale!
There was no sale! I put forth work to register and send items which are worthy. I was denied! No impressed will never do it again.
Date of experience: February 01, 2020
Hello Michelle, We are very sorry that we could not have been of more help, unfortunately there are certain items that we are unable to purchase. We wish you the best of luck with selling your jewelry. — WP Diamonds Management
C la
1 reviews US
Yikes
Yikes it was rough
Date of experience: February 01, 2020
Sinead
1 reviews GB
Very poor quote considering the item
Very poor quote considering the item I submitted. No real appreciation of value or worth of item. Waste of time
Date of experience: February 01, 2020
Mr Amey
1 reviews GB
I didn't sell this company anything as…
I didn't sell this company anything as they declined to buy the diamond ring I wanted to sell.. However, they've asked me to review their services?..Please see below... Nothing to report!
Date of experience: February 01, 2020
Dissatisfied
1 reviews US
They offered only one third as much as…
They offered only one third as much as I was paid by another jeweler. Don’t take their offer without shopping around
Date of experience: February 01, 2020
Starlightgirl
1 reviews US
Mass emailing in order to boost reviews
I have never heard of this company until they emailed me saying "thank you for selling to WP Diamonds, please post a review!" After myself and others complained, they sent a mass email saying it was an error... but there are other, older reviews that same the same thing as mine, so it's obviously not an isolated incident. Be wary!
Date of experience: February 01, 2020
Hello, We are very sorry about an email you received in error after your inquiry. There was a follow up email explaining the mistake. We do apologize for the inconvenience. If you have any questions, please do not hesitate to contact us at [email protected]. — WP Diamonds Management
Eeetuhhbaggaunotherest
1 reviews US
I never sold to them as they offered me…
I never sold to them as they offered me A QUARTER of what I received from the local Diamond and coin dealer.
Date of experience: February 01, 2020
Seaneen Murphy
1 reviews GB
I sold nothing they wouldn't buy
I sold nothing they wouldn't buy
Date of experience: February 01, 2020
Hello Seaneen, We are sorry that we could not have been of more help. Unfortunately there are certain items of jewelry that we are unable to purchase. We wish you the best of luck with your sale. — WP Diamonds Management
Chris
1 reviews GB
AVOID unless you have a super expensive ring!
Unless you have a SUPER EXPENSIVE DIAMOND they are not interested in you as a customer, but merely how much money they can make out of your diamond ring. This is fair enough as that's how business works, but i got no recommendations to other businesses or any help from them at all. Unless you have a ring that is worth several thousands or more then don't waist your time. I am writing this review as i got an email from them saying thank you for your sale and please can you rate us, although they bought nothing from myself as they were not interested in my diamond ring i wanted to sell. Shows how much attention to detail they give to their customers by emailing without checking whether they did any actual business with them! So this is why i give them only one star! Give a bad service and i give a bad review... Simple as that! This was just my experience with them and I'm sure some customers had a good experience. Can't win all the time...
Date of experience: February 01, 2020
Riz
1 reviews GB
Never bought anything and got email
Never bought anything and got email, asking for a review. Tried ringing them they didn’t pick up. Silly people. They have been sending people emails to thank them of purchase. They should not have my email I never purchased anything from them as per new guidelines they should not be even holding my details. Now they claim I have put false review, but in fact it was their email that suggested I leave a review.
Date of experience: February 01, 2020
Hello Ahm, We are so sorry about an email you received in error after an inquiry you made on our website. There was a follow up email explaining the mistake. We do apologize for the inconvenience. If you have any questions, do not hesitate to contact us at [email protected]. — WP Diamonds Management
Jim Henry
1 reviews US
Terrible
Terrible. No communication
Date of experience: February 01, 2020
Hello Jim, We are very sorry to hear that. We always to be as responsive as possible, however we know that for some of our customers our emails can go to their spam folder. If you are still interested in selling or have any questions, please email [email protected] or call 646 758 0270. We are available Monday-Friday and are happy to help. — WP Diamonds Management
VR
1 reviews GB
Nothing for something
Sent me an email saying I’d sold them something when in fact they had declined the sale
Date of experience: February 01, 2020
Hello, We are very sorry about an email you received in error after your inquiry. There was a follow up email explaining the mistake. We do apologize for the inconvenience. If you have any questions, please do not hesitate to contact us at [email protected]. — WP Diamonds Management
Tarkington10
1 reviews US
Offered 10 cents on the dollar
Offered 10 cents on the dollar; El Cheapo!
Date of experience: February 01, 2020
Hannah
1 reviews GB
Shockingly low offerings
I haven't made a sale, so please don't ask me to review you. Your prices are shocking.
Date of experience: February 01, 2020
Melissa Kisner
1 reviews US
I didn't use this business
I didn't use this business, never heard of them, but I am concerned that they have my personal information and won't tell me the details of my alleged sale. I got an email asking about my recent transactions with them, and since there weren't any, they get ONE STAR.
Date of experience: February 01, 2020
Hello Melissa, We are very sorry about an email you received in error after an inquiry you made on our website. There was a follow up email explaining the mistake. If you have any questions, please do not hesitate to contact us at [email protected]. Once again, we apologize for the inconvenience. — WP Diamonds Management
edu
1 reviews VE
they did not answer
they did not answer
Date of experience: February 01, 2020
Hello Edu, We are so sorry to hear that. We always to be as responsive as possible, however we know that for some of our customers our emails can go to their spam folder. If you are still interested in selling or have any questions, please email us at [email protected] or call 646 758 0270. We are available Monday-Friday and are happy to help. — WP Diamonds Management
Contact
About
myGemma (formerly WP Diamonds) brings you pre-owned, expertly authenticated, sustainable luxury.
Shop designer jewelry, watches and handbags from your favorite brands: Rolex, Louis Vuitton, Tiffany, David Yurman, Gucci and much more.
Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned.
Expert Authentication: Our team of in-house experts authenticate each and every piece.
Affordable Luxury: Up to 80% off retail and affordable payment plans.
Iconic Brands: Shop the brands you love, including rare, vintage and hard to find items.
Sell In As Little as 24 Hours: Sell your luxury goods online to the experts.
While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of jewelry and watch experts.