Reviews 4.3
2,382 total
Raza
1 reviews US
I would like to talk to the manager at…
I would like to talk to the manager at wp diamonds
Date of experience: February 02, 2020
Hello Raza, Please contact [email protected] or call 646 758 0270 with any questions you may have. We are available Monday-Friday and are happy to help. — WP Diamonds Management
Michael
1 reviews ES
I wanted to sell something
I wanted to sell something, but you never wrote me.
Date of experience: February 02, 2020
Hello Michael, We are very sorry to hear that. We always to be as responsive as possible, however we know that for some of our customers our emails can go to their spam folder. If you are still interested in selling or have any questions, please email [email protected] or call 646 758 0270. We are available Monday-Friday and are happy to help. — WP Diamonds Management
Rachel
1 reviews GB
I never received the pack in the post…
I never received the pack in the post to send my jewellery in and no response to emails Not great, bit of a waste of time, 0/10, wouldn’t bother
Date of experience: February 02, 2020
Hello Rachel, We are so sorry to hear that, we always try to be as responsive as possible. We do know however that for some of our customers, our emails can go to their spam folder. If you have any questions or are still interested in selling, please email [email protected] or call 646 758 0270. We are available Monday-Friday. — WP Diamonds Management
Jan Baron
1 reviews CA
I didn’t make a sale I inquired about…
I didn’t make a sale I inquired about diamond sale over 2 years ago!!!! And the sales person blew me off not interested.
Date of experience: February 01, 2020
Andrea B
1 reviews CH
Unprofessional
Unprofessional
Date of experience: February 01, 2020
Matt
1 reviews GB
Waste of time
Waste of time
Date of experience: February 01, 2020
Jay quesnel
1 reviews CA
terrible time slow payment
terrible time slow payment
Date of experience: February 01, 2020
Hello Jay, We believe you are referring to another company as we did not purchase your items or make a payment to you. If you have any questions, please email us at [email protected]. — WP Diamonds Management
William
1 reviews GB
Horrible company
Horrible company
Date of experience: February 01, 2020
Kim
1 reviews US
My diamond set was not accepted because…
My diamond set was not accepted because the company had to many sets like mine so you can't really send a email about how my experience was selling my diamond ring
Date of experience: February 01, 2020
Phil Man
1 reviews US
I didn’t sell anything to them
I didn’t sell anything to them. I recall talking to them years ago and they wanted to offer me next to nothing. The agent was condescending and a know it all to get me to sell my diamond for about an eighth of what I paid for it. They sent me this survey and asked how my sale went . Don’t know why
Date of experience: February 01, 2020
Bb
1 reviews GB
They offered me a price which is 50%…
They offered me a price which is 50% less than their competitors, i sold my watch with their competitor
Date of experience: February 01, 2020
Ramesh
1 reviews GB
I didn’t use this company as they were…
I used this company for a quote but as they were rude when I called I didn’t go through with quote and then they sent to me without my prior consent with a survey. Maybe they should just remove my details as per GDPR rules. The offer a very poor price for selling to them and a very high price for Buying from them They also keep reporting my review for a violation but it is a factual review which they don’t like.
Date of experience: February 01, 2020
Hello Ramesh, We are sorry that you were disappointed with our price quote and wish you the best of luck in your sale. We take great pride in our customer service and would like to hear more details about the service you received. Please do contact us at [email protected]. We are of course happy to remove your details and have done so. — WP Diamonds Management
Katrina McLaughlin
1 reviews US
I never even used this service because…
I never even used this service because it was such a bad deal, they completely low balled me, and have a terrible way of doing business. Honestly, the diamond industry as a whole is pretty disgusting.
Date of experience: February 01, 2020
Derrick Stevens
1 reviews GB
The information I needed was not…
The information I needed was not forthcoming. The wholeexercise was useless
Date of experience: February 01, 2020
Hi Derrick, We are very sorry that you feel this way. We strive to be as helpful as possible to all of our customers throughout the entire selling process. Please do feel free reach out to us on 646 758 0270 or email us at [email protected] with any questions you may have. We are available Monday-Friday, 9am - 5pm EST. --WP Diamonds Management
Emilio
1 reviews GB
Loads of diamonds small and fair some…
Loads of diamonds small and fair some of them in size but they want buy them and we people know very well how much we would pay just a tiny diamond ring in a new window shopping shame and disappointed thanks
Date of experience: February 01, 2020
Mike Willox
1 reviews GB
Shocking service.
Shocking service.
Date of experience: February 01, 2020
Divorced
1 reviews US
Should have gotten more
Went through a divorce, brought in a platinum diamond ring and band, just the diamond alone was 10,0000 just in the engagement ring, and had more diamonds around that ring, and the platinum band had diamonds all around that, got offered less then 5,0000 for both.. knowing that I needed the money, just felt like I got taken advantage of ..
Date of experience: February 01, 2020
Dianne Nash
1 reviews GB
Just so bad avoid.
Just so bad avoid.
Date of experience: February 01, 2020
Rubbish
1 reviews GB
Rubbish
Rubbish experience
Date of experience: February 01, 2020
Mr Andrew McDowall
1 reviews GB
Never followed up after my enquiry.
Never followed up after my enquiry.
Date of experience: February 01, 2020
Hello Andrew, We are so sorry to hear that, we always try to be as responsive as possible. We do know however that for some of our customers, our emails can go to their spam folder. If you have any questions or are still interested in selling, please email [email protected] or call 646 758 0270. We are available Monday-Friday. — WP Diamonds Management
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myGemma (formerly WP Diamonds) brings you pre-owned, expertly authenticated, sustainable luxury.
Shop designer jewelry, watches and handbags from your favorite brands: Rolex, Louis Vuitton, Tiffany, David Yurman, Gucci and much more.
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