Reviews 3.9
621 total
David Bartos
1 reviews US
Easy to navigate site
Easy to navigate site so I found what I was looking for fast and at a great price.
Date of experience: November 08, 2023
Jian Ortman
1 reviews US
My dream bed!
Wow! What a great company for accepting my offer! You made my dream come true. Excellent customer service from beginning to the end! I want to give a shout out to Nick, Ben and Sweet for your kindness and fantastic customer service. You guys are the BEST!!!
Date of experience: November 09, 2023
Hi Jian, Thanks for your review! We're so glad your Make An Offer worked out to your liking! Ben, Nick, and Sweet will be thrilled to read your feedback as well. We will keep watch on your order until we have manufacturer confirmation of shipment before forwarding you the details. Thank you for being the best about Grayson, Faith
customer
1 reviews US
Super nice
Super nice, super easy!…hope to receive by the 14th/Dec🤞🏻
Date of experience: November 17, 2023
Jaclyn Kulogowski
1 reviews US
I recently worked with Nick & I just…
I recently worked with Nick & I just want to say that my experience with him & the company were wonderful. Delivery was also very smooth. I can’t wait to order them Graysonliving in the future.
Date of experience: October 20, 2023
Judy Terrasas
1 reviews US
Always Kindly Accomodating!
This is the fourth item I've purchased from this company. After finding an item I like, I email them requesting a specific price I would like to pay. I then receive an email acceptance or counter offer. They have consistently been fair and I've always followed through with the purchase. Each order has arrived in a timely mannor and in perfect condition.
Date of experience: November 16, 2023
We're always grateful for your review, Judy! We value your feedback and are thrilled to hear you love our Make An Offer option. At Grayson, we strive to offer a carefully curated selection of coveted home brands at affordable prices with excellent service, and we're delighted to know we're meeting your expectations. Your recent order is now on its way from the manufacturer, and you'll be able to schedule your home delivery shortly. Thanks again for taking the time to share your thoughts, Judy. We're excited to continue serving you in the new year and wish you a happy holiday season. Faith
Gayle
1 reviews US
Love Grayson!
Love Grayson! Great selection and service!
Date of experience: November 24, 2023
KS
1 reviews US
Great people and customer service
Great people and customer service
Date of experience: November 24, 2023
Thank you for recognizing our team and service, Karen! Your call requesting a second bookcase after loving the first one delivered made our day. We take pride in providing a great experience alongside luxury home collections and decor options. Karen, we appreciate your business and look forward to serving you with exceptional service and top home brands in the coming year. Happy holidays, Faith
customer
1 reviews US
Best Black Friday prices
Best Black Friday prices and selection of high qulaity brands. Discounts auto applied. Clear communication
Date of experience: November 27, 2023
Hi Helene, Thank you so much for your review, we appreciate you taking the time to let us know how we're doing - from brand selection to our communication. We appreciate you, Helene and your satisfaction remains our priority. Your order shipped early, and delivery is next week. We hope you enjoy your new purchase for a long time to come. Happy Holidays, Faith
Elisa Lawson
1 reviews US
Quick response to my…
Quick response to my chat…informative….ordered
Date of experience: November 27, 2023
Hi Elisa, Thank you for your review, and for ordering with us! Your home delivery is scheduled for later this week, so you'll have your item in just a few days. We hope you enjoy your lounger for a long time to come. Thanks again, Elisa. Faith
Catherine Connolly
1 reviews CA
Responsive
Responsive, gave me time to feel comfortable about my purchase, reasonable price. Just a great overall experience!
Date of experience: November 27, 2023
Hi Catherine, Thank you for your review and rating! Your comfort and satisfaction, particularly on pricing, is a key goal of our Make An Offers and we're happy you've had a great experience with us. Thanks again for your kind words, Catherine. We'll follow up with you as soon as your order ships from the manufacturer. Faith
Carrie Mattingly
1 reviews US
Quick and organized
I asked for help by email. Received it quickly. Wonderfully responsive. Great follow-up. Builds confidence in this company.
Date of experience: November 28, 2023
Hi Carrie, Thank you for rating and reviewing Grayson Living! Your ease and confidence certainly drive our efforts, and your feedback on our team's responsiveness helps us know we're moving in the right direction. Thanks again, Carrie, we appreciate your input. Faith
Diana C.
1 reviews US
Excellent Customer Service!
The customer service at Grayson Living is excellent, in particular, a gal named Sweet was very nice and professional to deal with. I haven't received my order yet but I'm sure the quality will be amazing.
Date of experience: November 22, 2023
Thank you, Diana, for taking the time to share your feedback with our team. We'll make sure to pass on your kind words to Sweet, who will be delighted to read your comment. Your order is now on the way and your home delivery is scheduled. We hope you enjoy your beautiful chairs! From Sweet, and all of our team at Grayson Living, thanks again! Faith
Lisa
1 reviews US
Very responsive communication
Very responsive communication
Date of experience: December 02, 2023
Thank you, Lisa, We appreciate you sharing your thoughts, and for being a Grayson Living customer! We're working toward more seamless updates from your order placement to shipment confirmation, so we're happy to hear it's working for you. Thanks again for your review, Faith
Patricia Gray
1 reviews US
Easy to work with
Easy to work with. Had both of my items in stock.
Date of experience: December 04, 2023
Hi Patricia, Thank you for sharing your feedback, we very much appreciate your input. We'll keep watch on your orders and update you once they've shipped. In the meantime or if you're ever in the area, we invite you to visit either of our showrooms in Beverly Hills or Santa Ana for a personalized tour of more styles from select brands. Thanks again for taking the time to provide your review. Kind regards, Faith CX | Grayson Luxury
Maureen & Tom
1 reviews US
Professional
Professional! Knowledgeable & pleasant! I wish the price could have been abit lower, but answered all my questions as well.
Date of experience: December 04, 2023
Hi Maureen and Tom, Thanks so much for sharing your review! We're delighted to hear you received friendly, knowledgeable service. Your satisfaction is our priority and we hope to have more brand promotions available for an even better experience next time. Again, thank you, Maureen and Tom, for taking the time to share your thoughts with us. Faith
Alice Samach
1 reviews US
So far good responce and information
So far good responce and information
Date of experience: December 06, 2023
Hi Alice, Thank you for your review, and welcome to Grayson Living! We appreciate your business and will keep you posted until your order ships from the manufacturer. Feel free to reach out to us anytime before then, we’re here to help. Thanks again for your feedback and support. Faith
Ru Cao
1 reviews US
Great ordering experience
Faith was super helpful and the ordering process was very smooth as well!
Date of experience: December 06, 2023
Hi Ru, Thank you for the kind words! We love your taste, and it was a pleasure to help with your deliberations - from the classic and complimentary to the more visually interesting set you chose. Thanks again for reviewing and shopping with us, Ru. Your order shipped early, and your home delivery's coming up - hurray! Wishing you happy holidays and endless enjoyment of your new set, Faith
trekker
1 reviews US
Great ordering experience
Great ordering experience. Scheduling delivery was super easy. Still waiting on delivery at this time.
Date of experience: November 27, 2023
Thank you for your review, Steve! We're thrilled you had a great ordering experience with us, and we appreciate your cooperation and patience when the carrier experienced a technical issue right before your delivery. Your order was since delivered on schedule and we hope you're enjoying your purchase. If you have any further questions or concerns, please don't hesitate to reach out to us. Wishing you a happy holiday season! Faith
Margie Sita
1 reviews US
The availability of products
The availability of products
Date of experience: December 09, 2023
Hello Margie, Thank you for your valuable feedback. At Grayson Living, we're dedicated to offering the best selection of brands and providing expert advice on customizing your purchase. Your feedback is truly appreciated, as it helps us continually improve and enhance your experience with us. We hope you have a wonderful holiday season, Faith
Catherine Howard
1 reviews US
Worked w/ Mick to sort out the fabric…
Worked w/ Mick to sort out the fabric choice and he did a fantastic job. Very personable and helpful. Kudos!
Date of experience: December 12, 2023
Thank you, Catherine, for taking the time to share your valuable review with us! We're thrilled to know that Nick provided you with exceptional service to select your custom fabric. Your order is in process and we'll share any manufacturer updates until shipment confirmation. From Nick and the entire team at Grayson, thanks again for your feedback! Faith
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Grayson Living is the best place to shop for luxury home furnishings online, hand picked and curated for you. Based in world renowned Beverly Hills, Grayson Living has access to an unprecedented selection of the most desired home brands in the world.