Reviews 4.2
580 total
Jacquelyn
1 reviews US
Great Options for Good Prices
I was approved instantly and do not have a good credit score. I have been working on for about 6 months. The website has a TON of options for purchasing with your credit. The website on mobile did have a few issues with filtering options and only showing what was available locally to me. I selected my purchase and was able to pick it up the next day. You receive both the Buy on Trust order confirmation and Best Buys's. I did some pricing comparison between Buy On Trust and Best Buy while I was looking through the Buy of Trust website. You are going to pay an average of $200 - $400 more with this service which is not that bad at all. My laptop was only $139 difference while I was browsing. Once I purchased, Best Buy had it on sale, so it was a $239 difference. I do wish we were able to have items delivered. I had to take a long lunch to pick it up because they closed at 6 pm and I would not have made it if I waited until after work. I plan on paying my purchase off within the 90-day payoff period. Edit 8/10/20: I understand the courier issues and It probably also helps keep the prices so reasonable. I look forward to the new changes!
Date of experience: August 07, 2020
Hello Jacquelyn, thank you very much for your thorough review! We are working hard to get items delivered, unfortunately this is a courier issue where couriers are not guaranteeing delivery of items. We want to make sure our customers get their items so as soon as couriers reinstate this guarantee we will have deliveries back on! Thank you as well for mentioning about the items filtered by your location, we are pleased to offer all our customers this great search feature! We are so pleased you enjoyed our service and we look forward to hearing how you like the additional changes that will be coming on over the next month! :)
Ronnie
1 reviews US
Process was fast and easy
Process was fast and easy. Representative took care of my request for change of location to pick up my item right away.
Date of experience: August 07, 2020
Thank you for the opportunity to help you Ronnie! We are so honored to have gone the extra mile for you and look forward to serving you and yours again soon!
Melanie
1 reviews US
Quick n easy
Quick n easy. Got my purchase that day and within an hour.
Date of experience: August 08, 2020
Yay Melanie! We are so glad you enjoyed shopping with us and we look forward to serving you again and again!
Robert
1 reviews US
Excellent Service
Pleasantly surprised to deal with professionals. I was happy that I was treated like family through my simple ordering process. Though I was worried that I wasn't going to get approved, I was then approved for $1,225.00! I picked up all of my requested items that same day, and I now have a brand new laptop to type this review on. Thank you all who work at BuyOnTrust. This program is awesome! Highly recommended.
Date of experience: August 11, 2020
Hello Robert! We are so honored to hear how much you appreciate our program! Our greatest satisfaction comes in hearing how much our program helps our members, so thank you very much for sharing! We truly look forward to helping you and yours, again and again!
customer
1 reviews US
Excellent shopping experience
Excellent shopping experience! I really appreciate the value of your service.
Date of experience: August 13, 2020
Yay! Thank you so much! We loving hearing how happy our customers are with our service and program and we look forward to serving you again!
Jocelyn taylor
1 reviews US
Process was so easy and quick
Process was so easy and quick. Everyone was very helpful. Would recommend to others and will definitely use again
Date of experience: August 28, 2020
Hello Jocelyn! Thank you kindly for your review! We are more than happy to hear that you had a wonderful experience in using our program! We really strive to do our best in sharing the value of our program with others! Please know that you are the very best of BuyOnTrust and we look forward to serving you in the future! :)
Ashley
1 reviews US
AMAZING
AMAZING! SIMPLY AMAZING!
Date of experience: August 28, 2020
Yay! Another amazing thing we do is offer referral discounts when you send people our way! We are excited to celebrate with you Ashley and can't wait to serve you again!
Lalita Brown
1 reviews US
I'd like to compliment one of your employees
I'd like to compliment one of your employees, he took my call at 16:04, thank you for the excellent service he provided me on 09/09/20. ... Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Buy on Trust for years to come.
Date of experience: September 09, 2020
Wonderful to hear Lalita! We are so honored to hear of your great experience with our teammate and we look forward to serving you and yours well into the future!
Tim
1 reviews US
Honestly outstanding service
Honestly outstanding! I literally started the process and had the item within the hour! No bs.... It was straight forward and boom go pick it up. This is my second time using and once you show you will make payments and do as you sign-ups to do, it's easy street. Great people and better service. Honestly think they are great and highly recommend. My limit went up so I will use for Xmas for sure.
Date of experience: September 11, 2020
Hello Tim! It is wonderful to hear you had a great experience in using our program! We are even more delighted to hear that you will be returning around the holidays! Please chat in when you return, we always love hearing from our repeat customers! Thank you for being the best part of BuyOnTrust! :)
Ben Fambrough
1 reviews US
I had a question on how to complete my…
I had a question on how to complete my order and your service rep over the phone was patient and very helpful.
Date of experience: September 15, 2020
Hello Ben, this is wonderful to hear! We understand there are many questions, and lots of ways our program is unique and different, so we welcome you to ask away! We are delighted to have earned your business and look forward to serving you and yours again soon :)
April
1 reviews US
Dave is an AWESOME representative and…
Dave is an AWESOME representative and very knowledgeable. Thanks Dave!
Date of experience: September 26, 2020
Thank you April! We are so honored to serve you! We are so excited to have you all as the best part of BuyOnTrust!
customer
1 reviews US
I am so impressed with how nice the…
I am so impressed with how nice the customer service is and they follow up. Very knowledgeable and efficient. I definitely look forward to continuing business with them!
Date of experience: September 28, 2020
Thank you so much for this wonderful review! We come to work every day with one goal in mind: Be the change we wish to see. We are so pleased to hear how well our team has done serving you, and we look forward to serving you again and again!
Sherry Miller
1 reviews US
I am extremely impressed with the…
I am extremely impressed with the personal service Dave provided today. My experience with Buy On Trust is worthy of more than 5 stars. I had some complications initially, none being the fault of Buy on Trust, but Dave knew exactly what to do!!! He was very knowledgeable and simply Amazing!!! Thanks Dave!!!
Date of experience: September 29, 2020
Hello Sherry! We are so pleased to hear of Dave's excellent customer service! We are honored to have helped and we sincerely look forward to serving you again and again!
lonesoul
1 reviews US
Fair approval amount based on credit…
Fair approval amount based on credit and great customer service. Would buy again.
Date of experience: October 02, 2020
Wonderful! We are so honored to have earned your trust and business, and want you to know your credit score and approvals amounts can grow just by making on-time payments and paying off your lease! We look forward to celebrating your successes on your next order! yay!
Prince El
1 reviews US
Nothing but great things
They were the only financing site that was giving me a reasonal approval amount based on my credit as well as a SUPER helpful customer service. Dave you rock!
Date of experience: October 08, 2020
Thank you so much for giving us the opportunity to show you how wonderful our program is! We are so excited to hear how awesome Dave was in serving you, and we can't wait to hear how you enjoy your new item/s! Congrats!
Donald
1 reviews US
Dave did great assisting me.
Dave did great assisting me.
Date of experience: October 12, 2020
Hello Donald, this is great to hear! We look forward to serving you again soon!
Toss
1 reviews US
Jarai Smith WAS GREAT
Jarai Smith WAS GREAT. He called me out the blue to get my new item to me same day. I greatly appreciate his hard work.
Date of experience: October 13, 2020
Hello Toss! Thank you so much for allowing our team to serve you! We definitely value our customers and strive to provide the best customer service possible. We want to thank you for being the best part of BuyOnTrust.com and we look forward to serving you again in the near future! :)
J&D
1 reviews US
Jarai Was Awesome!!
Jarai Was Awesome!!! Somebody get him a raise ASAP!!! He called and was very helpful in getting me my items same day, Also my items were ready for pick up in less than 30 minutes!! excellent customer service Thank you so much very happy about my purchase and can’t wait to refer people here!
Date of experience: October 14, 2020
Hello J&D! Thank you so much for your review! We have a great team of customer service representatives that enjoy helping our customers have great experiences, while using our program. Its wonderful to hear that you've had the opportunity to witness this firsthand. That's what we are about here and we are honored to serve you! Thank you for truly being the best part of BuyOnTrust.com! :)
MariA Sanchez
1 reviews US
Buyontrust is awesome fast process…
Buyontrust is awesome fast process friendly and helpful staff this is what I call great service thank you!!! Maria Sanchez
Date of experience: October 15, 2020
Hi Maria! Thank you for your review! We are pleased to know you had a great experience while using our program, and we will always be happy to assist you! Thank you for being the very best part of BuyOnTrust.com and we look forward to serving you again soon!
Hilda
1 reviews US
Best service
Best service
Date of experience: October 16, 2020
Yay! We greatly appreciate you being the best part of BuyOnTrust! We also provide referral discounts to all our customers so please tell friends and family to mention your name! We will give them a discount too :)
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At BuyOnTrust.com we make owning high quality brand name electronics, and home goods, SIMPLE & AFFORDABLE while providing a FLEXIBLE payment schedule that fits your budget and lifestyle.