Reviews 4.2
580 total
DJ
1 reviews US
Reliable and trustworthy
I was able to call and get service. In fact, the company owner called me on his personal line/time to address my concerns. Today I received part of my order, the other half is being taken care of still. After being very skeptical because of bad experiences with DIFFERENT online companies, I can say that Buyontrust.com is a Very trustworthy and reliable company. Thank you Dave and the Buyon Trust team!
Date of experience: April 09, 2020
Jayme
1 reviews US
Helpful customer service.
Helpful customer service.
Date of experience: April 10, 2020
Thank you very much for the opportunity to serve you Jayme! We are delighted to have helped and look forward to hearing how our program helps you build your credit, approval, and how much you enjoy your new items!
Salina
1 reviews US
Dave was very courteous and…
Dave was very courteous and knowledgeable about my order. He helped right away and made me feel valuable
Date of experience: April 10, 2020
This is so wonderful to hear Salina! We are honored to celebrate the great customer service of our team and are delighted to hear how well Dave served you! We are excited to hear how our program helps you build your credit, approval, and how much you enjoy your new items!
June
1 reviews US
Hard find but they did it
Dave and Robert worked so hard finding me the right product during the COVID-19 all units were sold out. They were amazing and very patient with this old lady. Thanks guys.
Date of experience: April 17, 2020
June we are so honored to have helped and continue helping you! We appreciate the opportunity to find you solutions through Best Buy's inventory dilemmas! Wishing you the best and looking forward to serving you again and again!
Daryl Dottery
1 reviews US
The whole process has been super easy
The whole process has been super easy. The customer service has been above and beyond. Dave K has been such a big help. Shout to Dave for helping and answering all my questions and concerns. He also stated on top of my second order and processed it right away for me. Good customer service like that is rare and hard to come by now a days. Dave is a keeper don't get rid of him and give him a raise.
Date of experience: April 20, 2020
Thank you so much for the opportunity to earn your repeat business Daryl! We are delighted to hear Dave has been such a tremendous help! Indeed, great people are hard to come by! We are excited to hear how our program helps you build your credit and approvals so please know we intend to keep Dave around to help you for years to come!
James Mays
1 reviews US
Amazing customer service
Amazing customer service. Truly recommend
Date of experience: April 21, 2020
Thanks so much James! We are so honored to have earned your trust and business! We look forward to hearing how our program works for you, and look forward to serving you for years to come!
Thurmond Earles
1 reviews US
Excellent service!
Excellent service!
Date of experience: April 22, 2020
Hello Thurmond, we are delighted to have earned your business! Please remember to share our service with your friends and family as we are honored to provide you and them a referral discount! We look forward to hearing how our program helps you grow your approvals and credit, and look forward to serving you again and again!
Eddie
1 reviews US
Really easy to apply and they take very…
Really easy to apply and they take very good. Care. Any assistance they are always there. will shop thru them again
Date of experience: April 28, 2020
Thank you very much for the opportunity to show you how much we care Eddie! Indeed you are the most important part of BuyOnTrust! We are excited to serve you again soon, and to hear how well our program helps you!
Shellie
1 reviews US
Excellent customer service.
Excellent customer service.
Date of experience: April 28, 2020
We are so delighted to hear how pleased you are Shellie! Thank you for the opportunity to take excellent care of you! We can't wait to hear how you love your item/s and to serve you again soon!
Michael
1 reviews US
Great and Efficient
Great and Efficient
Date of experience: April 29, 2020
Thank you very much for the opportunity to serve you Michael! We are so delighted to hear how pleased you are with our service, and we look forward to hearing how our program helps you grow your credit and approvals! Wish you and yours the very best!
Anthony
1 reviews US
Thankful
Very help and pleasant
Date of experience: April 30, 2020
Thank you very much for the opportunity to serve you Anthony! We are delighted to have earned your business, and look forward to serving you and yours for years to come!
Dan
1 reviews US
Great customer service and helped me…
Great customer service and helped me pick another device when the item I ordered was out of stock. Was also able to get it ready for pick up in less than 20 mins
Date of experience: April 30, 2020
Thanks for being so understanding Dan! We are honored to find solutions for our customers, especially against Best Buy's inventory dilemmas. We look forward to hearing how you enjoy your new item/s and look forward to serving you and yours again and again!
David Friedman
1 reviews US
Great customer service
I was a little hesitant using BuyOnTrust since I never used their service. Dave made it super easy, and was very helpful. I will recommend them to friends
Date of experience: May 04, 2020
We are so honored to hear this David! We are excited to celebrate the great customer service of our team and are delighted to hear how well Dave served you! We are excited to hear how our program helps you build your credit, approval, and how much you enjoy your new items!
Steven
1 reviews US
Dave was absolutely the greatest
Dave was absolutely the greatest customer service rep I’ve dealt with. Goes above and beyond, will talk to acima to explain that they did not do a great job of explaining. Dave Gave me a lot more in depth knowledge of my order and agreement. A definite gem within the company. GIVE THIS MAN A RAISE!
Date of experience: May 04, 2020
Steve thank you so much for sharing this with us! We definitely understand how confusing this program can be and we are delighted to hear how simply Dave was able to explain this! For those reading along, you can build your credit and approvals by making on-time payments and paying off your lease. You only accrue interest on any balance carried after about the 100-day mark, and you can change your payment frequency, method, and make odd-sized payments too! Feel free to chat live with us or call in Mon-Fri 9am-5pm MST. Steve, please let us know how everything else goes and we look forward to serving you and yours again and again!
Jeff
1 reviews US
Perfect
Great amazing service, will use again in the future. Thanks!!
Date of experience: May 05, 2020
Hello Jeff, thank you so much for sharing! We are delighted to have earned your business, we look forward to hearing how ell our program helps you build your credit and approvals, and we are excited to help you and yours for years to come!
Jim
1 reviews US
My rep was very understanding when…
My rep was very understanding when explaining that my dryer that I originally wanted to purchase was out of stock at Best Buy and then I asked him about several different models and they were also out of stock along with he did offer alternatives but I do have one of the stay within $125 monthly payment. When I was looking, I found the dryer I wanted but priced at 649. He stated he had it for $794 and advised Mgt. were probably doing price changes. Normally Retail price tags are honored. Overall happy with experience. Fyi: Superior sales people honor the sales tag.
Date of experience: May 07, 2020
Hello Jim, thank you very much for your business and we are delighted to hear of your wonderful experience with our team! We appreciate your understanding that our prices adjust according to Best Buy's so unfortunately if they made a price change we have to adjust our prices accordingly, including sales! Due to the COVID response there have been many challenges for businesses and employees and we are expecting to see these types of issues resolved once things get back to normal. Again we thank you for being the best part of BuyOnTrust and look forward to serving you and yours, again and again!
Chad
1 reviews US
Good overall experience just sad store…
Good overall experience just sad store didn't have what I intentionally wanted so now I'm spending more than I wanted but still got what I wanted
Date of experience: May 12, 2020
Thank you very much for the opportunity to serve you, and find a solution for you against Best Buy's inventory dilemmas. We truly appreciate your understanding that the governmental response to COVID has unfortunately hurt us all. We truly hope you enjoy your items, find value in our program to help you grow your credit and approvals, and looks forward to serving you and yours again soon!
Sharon
1 reviews US
Excellent services.
Excellent services.
Date of experience: May 20, 2020
Thank you very much for opportunity to serve you Sharon! We are delighted to have earned your business, we look forward to serving you and yours again and again, and a Happy memorial Day to you all!
Rone
1 reviews US
Excellent customer service resolved my…
Excellent customer service resolved my issue fast and easy
Date of experience: June 05, 2020
Hello Rone, we are honored to hear this! Thank you very much for the opportunity to go the extra mile for you! We look forward to serving you and yours, again and again!
Trevor
1 reviews US
Excellent customer service and…
Excellent customer service and extremely helpful!
Date of experience: June 09, 2020
Hello Trevor, we are honored to have earned your business! We are delighted to hear of your experience, and look forward to serving you for years to come!
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At BuyOnTrust.com we make owning high quality brand name electronics, and home goods, SIMPLE & AFFORDABLE while providing a FLEXIBLE payment schedule that fits your budget and lifestyle.