Reviews 4.2
580 total
Andrew
1 reviews US
Great customer service!!
Jarai was very nice and polite during the phone conversation. Would recommend him and the company to anyone.
Date of experience: December 09, 2020
Yay! Thanks for sharing Andrew! We are extremely proud to have him as part of our team, and have earned your business! We are also honored to give you $10/person you refer to us so be sure to tell everybody to leave your name on chat (even after hours) and we will give them a $10 discount for being referred as well! Happy Holidays!
Ricci
1 reviews US
The guys I’ve spoken with are on point
The guys I’ve spoken with are on point! Great customer service and always helpful and knowledgeable!!!
Date of experience: December 09, 2020
Yay! So wonderful to hear Ricci! We are so delighted to have earned your business, please send along your friends, family, and coworkers so we can give both you and them each a $10 referral discount too! Just have them mention your full name in a chat, even after-hours :) Happy Holidays!
Fati K
1 reviews US
Excellent customer service by the…
Excellent customer service by the team... First I dealt with Robert H as some of my items was delayed and he was super helpful and pleasant. Later in the process had a pleasure to deal with Dave... What an awesome team member you have over there!!! He took time and effort while I was chatting with him online to fix my issues. Keep up the great spirit and work!!!
Date of experience: December 09, 2020
Hooyah! This is so wonderful to hear Fati! We sincerely appreciate your positive energy and the opportunity to serve you! Please send along your friends, family, and coworkers so we can give both you and them each a $10 referral discount too! Just have them mention your full name in a chat, even after-hours :) Happy Holidays!
Jesse Modzel
1 reviews US
Was super easy and great
Was super easy and great
Date of experience: December 09, 2020
Great to hear Jesse! Please send along your friends, family, and coworkers so we can give both you and them each a $10 referral discount too! Just have them mention your full name in a chat, even after-hours :) Happy Holidays!
Gene Moore Jr.
1 reviews US
Excellent customer service
Excellent customer service! I was helped by Jarai In getting replacement items for things that were canceled on my first order due to availability. Jarai was patient and very helpful with the process of getting things taken care of for me and making sure I was satisfied. Jarai was friendly and professional and definitely is a role model for the meaning of customer service. Thanks for your help.
Date of experience: December 10, 2020
Yay Gene! Thank you so much for sharing about your wonderful experience with Jarai! We told him and he was all smiles! Please send along your friends, family, and coworkers so we can give both you and them each a $10 referral discount too! Just have them mention your full name in a chat, even after-hours :) Happy Holidays!
Melanie
1 reviews US
I am very pleased with the customer…
I am very pleased with the customer service . I had ordered an item with a pick up date of 3/3/21. I was contacted by Jarai to tell me that they had found same item with a pick up date of 1/14/21. Yay!! I would recommend using this company!
Date of experience: December 10, 2020
Hello Melanie, thank you for sharing about what a wonderful job Jarai did for you! We are so excited to hear about such great service from our team! Please send along your friends, family, and coworkers so we can give both you and them each a $10 referral discount too! Just have them mention your full name in a chat, even after-hours :) Happy Holidays!
Dan
1 reviews US
Dave is very friendly and helpful
Dave is very friendly and helpful, his representation of the company shows what a great company they are. Thank you
Date of experience: December 10, 2020
Awesome Dan! Thank you for telling us about the amazing job Dave did! More than ever our teammates are so excited to hear how great there efforts have been in serving everyone! Please send along your friends, family, and coworkers so we can give both you and them each a $10 referral discount too! Just have them mention your full name in a chat, even after-hours :) Happy Holidays!
Ro
1 reviews US
I spoke with a representative name…
I spoke with a representative name Robert he went above and beyond to assist me on the call and I really appreciate it. He talked with me the whole process and insured me that he could get my issue resolve and that he did to my satisfactory. The customer service was excellent and all customer service should be that way! Thanks Robert as well as Buy on Trust because without your approval i would not have gotten my gifts.
Date of experience: December 11, 2020
Wow what a wonderful share! Thank you very much Ro, we are so honored to hear how our program and teammates like Robert served you! Please send along your friends, family, and coworkers so we can give both you and them each a $10 referral discount too! Just have them mention your full name in a chat, even after-hours :) Happy Holidays! We look forward to serving you again soon :)
Meme Alert
1 reviews US
The website gave the impression an item…
The website gave the impression an item was available for in store pick up, it wasn’t. When Best Buy themselves said I’d have to wait (even to cancel), I talked to Dave and Dave was able to change my item and get me what I needed that same day. Super helpful, even when I was catching a bit of an attitude
Date of experience: December 12, 2020
Hello and thank you for the opportunity to serve you! We are so honored to hear Dave took such great care of you! We would also be honored to give you a referral discount for any friends, family, or coworkers you send our way too: simply tell them to mention your full name on chat and we will give you and them each $10 off! Happy Holidays and looking forward to serving you again soon :)
Chris D. Sebastian Fl
1 reviews US
Robert was great
Robert was great! Excelent customer service
Date of experience: December 14, 2020
Hooyah! We love hearing what a great job our team is doing! We would also be honored to give you a referral discount for any friends, family, or coworkers you send our way too: simply tell them to mention your full name on chat and we will give you and them each $10 off! Happy Holidays and looking forward to serving you again soon :)
Natalie Padilla
1 reviews US
Robert went above and beyond to help…
Robert went above and beyond to help get the items I need to make my Christmas great! Will definitely be using buyontrust again!
Date of experience: December 14, 2020
Yay Natalie! We are so excited to hear this! We absolutely look forward to serving you again soon and invite you to build up a referral discount by sending your friends and family our way! Happy Holidays!
Tameka “ohsoMEKtastic” Garrett
1 reviews US
Easy. Simple. Straightforward
Easy. Simple. Straightforward. The process to apply was simple and easy. Yes products have a slight markup but the convenience outweighs this. Definitely will recommend. Customer service was awesome and honest, two things I greatly appreciate.
Date of experience: December 14, 2020
Yay Tameka! We are so honored to share our value with you! We look forward to serving you well into the future, and we welcome you to refer friends and family to earn both you and them each discounts! Happy Holidays!
Nicole L
1 reviews US
Great Customer Service
Dave went above and beyond. He explained things to me that made it easy and clear and the process was painless! Thanks Dave!
Date of experience: December 15, 2020
Hello Nicole and thank you for sharing what an awesome job Dave did! We are beyond excited to hear about this and look forward to hearing about your holiday joy with your new item/s! Please also let us give you a discount for any friend or family referrals you send our way! Happy Holidays, looking forward to serving you soon!
Heather
1 reviews US
Dave was awesome
Dave was awesome! Answered my questions and got me taken care of quickly and efficiently!
Date of experience: December 15, 2020
Yay Heather, we are so honored to hear how well Dave took care of you! We look forward to serving you again on your next lease, and we look forward to giving you a referral discount for any friends or family you send our way! Simply tell them to mention your first and last name on a chat, even after hours :) Happy Holidays!
NATASHA FOSTER
1 reviews US
Very fast I placed and order and…
Very fast I placed and order and realized it wasn’t going to be here until after Christmas immediately I chatted with someone to get my changed and it was done fast and right to the point. I appreciate you guys for making everything smoothly
Date of experience: December 15, 2020
Hello Natasha you are very welcome! We are so excited to hear how great our team did in serving you! We look forward to serving your friends and family as well, plus giving you and them each a discount! Happy Holidays and we look forward to seeing you again soon!
Julie
1 reviews US
Fantastic experience with the help of…
Fantastic experience with the help of Dave! Resolved my issue that I created in a matter of minutes! Would highly recommend them!
Date of experience: December 16, 2020
Yay Julie! Thank you so much for your business and for being so understanding during these crazy times! We are delighted to have served you and welcome you to invite your friends and family so we can give both you and them a discount! Just tell them to mention your first and last name in a chat as a referral, even after hours :) Happy Holidays! Looking forward to serving you again soon!
Heather Davis
1 reviews US
Great customer service
Great customer service DAVE THE BEST
Date of experience: December 16, 2020
Yay Heather! Thank you so much for your business and for being so understanding during these crazy times! We are delighted to have served you and welcome you to invite your friends and family so we can give both you and them a discount! Just tell them to mention your first and last name in a chat as a referral, even after hours :) Happy Holidays! Looking forward to serving you again soon!
Mike Padilla
1 reviews US
Great company
Great company, Great customer service. Robert was able to help me get one of the last Nintendo Switch consoles in my area without any issues and I couldn't be happier. I will definitely be coming back in the future.
Date of experience: December 16, 2020
Yay Mike! Thank you so much for your business and for being so understanding during these crazy times! We are delighted to have served you and welcome you to invite your friends and family so we can give both you and them a discount! Just tell them to mention your first and last name in a chat as a referral, even after hours :) Happy Holidays! Looking forward to serving you again soon!
Sweets Honey
1 reviews US
thank you very much for such a great…
thank you very much for such a great service today this is an amazing company id recommend it to anyone that like to lease there items
Date of experience: December 17, 2020
Thank you so much for your business and for being so understanding during these crazy times! We are delighted to have served you and welcome you to invite your friends and family so we can give both you and them a discount! Just tell them to mention your first and last name in a chat as a referral, even after hours :) Happy Holidays! Looking forward to serving you again soon!
Tayy Gardner
1 reviews US
Phenomenal customer service!
First of all, I had Dave and Llena and they were both amazing customer service reps. Definitely would give them my business again. I ALWAYS appreciate great customer service at any time of the day, especially with everything that’s going on. Thanks Dave, and thanks Llena! -Tay
Date of experience: December 17, 2020
Yay Tay! Thank you very much for sharing! We are so excited to hear how well our team has been doing to serve you! We welcome your referrals for additional discounts, and look forward to serving you again soon! Happy Holidays!
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At BuyOnTrust.com we make owning high quality brand name electronics, and home goods, SIMPLE & AFFORDABLE while providing a FLEXIBLE payment schedule that fits your budget and lifestyle.