Reviews 4.2
580 total
Brandon
1 reviews US
Great customer service and frank took…
Great customer service and frank took very great care of me a definitely made my purchase so much easier
Date of experience: January 11, 2024
Yay! Thank you for the opportunity to go the extra mile for you!
customer
1 reviews US
Because it was a good first time use
Because it was a good first time use. Also the team members are very knowledgeable and helpful.
Date of experience: January 11, 2024
Wonderful! Thank you for your business, and we look forward to serving you again too :)
customer
1 reviews US
Hi i would like to thank buy on trust…
Hi i would like to thank buy on trust for an amazing customer service (Angie Smith) to be exact she was great she answered all my questions and contacted me as soon as the status changed on my order I will not lie i was questioning this purchase being i havent heard anything in a few days but then Angie called and was able to reassure me that my order will be ready soon and sent me all the info that i needed to recieve my order i am thankful to have got her as my customer rep. i know i could be a hand full at times she had great patience thank you Calvin Reese
Date of experience: January 15, 2024
Yay Angie! Thank you so much for such great feedback!
customer
1 reviews US
Frank Wright is amazing!!!
Frank Wright is amazing!!!
Date of experience: January 16, 2024
Yay! It's all thanks to amazing customers like you!
Debra johnson
1 reviews US
good swevice
i just want to say i have had a great experience with buy on trust esp with angie i dont remember her last name
Date of experience: January 18, 2024
Angie is a gem, thank you for the opportunity to make this a shining experience for you!
Johnathan Stevens
1 reviews US
I was having trouble with Best Buy…
I was having trouble with Best Buy finding my order so I called buyontrust and was helped by frank wright. He talked with Best Buy on my behalf and he found my order for me. Thank you again frank for being so diligent and quick to help. I have my MacBook now and couldn’t be happier. Amazing service Mr. Frank wright! Thank you!
Date of experience: January 19, 2024
Yay! Thank you for the opportunity to take care of you! For those reading along: We aren't always able to call and speak with Best Buy, but we certainly can email them! We promise, you either get your items or your money back :)
Jhon Daniel
1 reviews US
Full-figured and fabulous indeed
Full-figured and fabulous indeed ! I just got my order and I love everything best quality of products at affordable price
Date of experience: January 05, 2024
Thank you for your review! We are honored and delighted to serve great customers at www.buyontrust.com
customer
1 reviews US
Mary was very nice and informative
Mary was very nice and informative
Date of experience: January 30, 2024
Yay Mary! Thank you for the opportunity to take great care of you!
customer
1 reviews US
Good Quality
Laptop is in great condition and looks and runs like it’s brand new!
Date of experience: February 01, 2024
Thank you for the opportunity to serve you! We look forward to helping you and your friends and family continue winning too!
Kaili Lutes
1 reviews US
Frank Wright was very accommodating and…
Frank Wright was very accommodating and knowledgeable. When I called I was directed to speak with a live person in under a minute. He was fast courteous and friendly. Provided me all my tracking details with the courier and answered my questions without hesitation. I would recommend this site to everyone. I bought an HP laptop brand new for school and it is being delivered this afternoon less than a week since I ordered it Thankyou Frank Wright I appreciate you and you have outstanding customer service!!!!!
Date of experience: February 06, 2024
Yay! We are so thankful for the opportunity to serve you, and we will be sure to let Frank know what a great job he did!
jeremy
1 reviews US
harlem was great helped
harlem was great helped place my order and helped me thru some tasks that were working right A+++++
Date of experience: February 06, 2024
Yay! Thank you for the opportunity to serve you! We will be sure to let him know!
Chris
1 reviews US
Fast & Easy Process with Jarai
I had the pleasure of being assisted by Jarai. He was very helpful and informative. I was indecisive and he went above and beyond in answering all my questions and helping me choose the Tv that best fits both the size I was interested in and my budget. Jarai was also patient with me as the system gave me a few minor issues. He did an outstanding job with assisting me with my purchase and I could not be happier with my results.
Date of experience: February 06, 2024
Terrific! Enjoy your new TV and we will be sure to let Jarai know!
Jc
1 reviews US
Get what you need
They made it super easy to get what you need you can call and if if they don't answer they will call you back in 10 minutes or less. Frank wright was super helpful stayed on the phone and walked me through everything.
Date of experience: February 07, 2024
We do our best to get back in touch with our customers as soon as possible! Thank you for the opportunity to take great care of you!
Jonathan Becerra
1 reviews US
This is the best company ever reall…
This is the best company ever really helpful people , a person named frank who works there is just the best helped me ever way till the end really helpful and blessing person !
Date of experience: February 08, 2024
Thank you for your business! We are so glad to hear what a great job Frank has done :)
customer
1 reviews US
Nice company and people!
Nice company and people!
Date of experience: February 18, 2024
Thank your for your business! We look forward to serving you again soon :)
Kalise
1 reviews US
It was a good experience. Frank Wright made it better
It was a good experience.
Date of experience: February 21, 2024
Awesome! Thank you for your business and we will be sure to let Frank know what a great job he did :)
Scott Jeffery
1 reviews US
DO NOT USE THIS PLACE EVEN IF YOU HAVE TOO
They are currently trying to not give me the merchandise I have ordered. 2 items was lost in transit. But at first ups had it marked as delivered. Well they wasn't. I opened a dispute against it. Took months for it to finish. But anyways, buyontrust took it on their own behalf to not try to help me any further with trying to get my items. They just kept consistently saying items was delivered and they never was. I even proved it to them with ups on the phone. UPS reimbursed best buy and best buy reimbursed buyontrust. So now I have had to seek legal help since all they do is say everyone is trying to commit fraud, but in reality it's what that company is doing.
Date of experience: December 03, 2023
Here is what Best Buy told BuyOnTrust: From: [email protected] Date: Wed, Jan 3, 2024 at 4:07 PM Subject: Ref:2809341 Best Buy Update | Lost Order | BBY01-806853971367 To: [email protected] Hi Scott, Thank you for choosing Best Buy. This email is in response to the issue you reported for order number BBY01-806853971367. We’ve concluded our investigation and have determined we will not be providing a refund or replacement item . At this time, we encourage you to work with local law enforcement regarding this matter. Sincerely, Resti Best Buy Customer Care Reference ID: 327025647 Scott: Cease and desist and remove all false claims of harm or wrongdoing by BuyOnTrust. You have been banned for fraud through our program, and are now likely banned for fraud through other related companies too. Please consider how your dishonesty is not helping you. Correct your behavior so you hopefully don't lose future opportunities with other companies.
Parish Staley
1 reviews US
First time with using this company
First time with using this company. Process was super easy and fast to use. They had what I was looking for and was able to pick up same day.
Date of experience: February 26, 2024
Welcome to BuyOnTrust! Thank you for your business, we look forward to serving you again soon too!
Jonas
1 reviews US
She called me an was very helpful
She called me an was very helpful
Date of experience: March 02, 2024
Thank you for your business! We do our best to try and call every customer to ensure a great experience :)
Patrick miller
1 reviews US
Angie smith was very knowledgeable and…
Angie smith was very knowledgeable and she really made my experience a lot less complicated
Date of experience: March 03, 2024
Yay! We appreciate the opportunity to serve you!
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At BuyOnTrust.com we make owning high quality brand name electronics, and home goods, SIMPLE & AFFORDABLE while providing a FLEXIBLE payment schedule that fits your budget and lifestyle.