Reviews 4.2
580 total
Josh
1 reviews US
Great customer service
The rep has worked via text and telephone calls to get exactly what I wanted and the order placed with best buy. Very professional and great to give me options in what would happen if I canceled an order and placed a new one. Worked with me to pick the best items that were in stock.
Date of experience: December 09, 2019
Thanks so much Josh! My goal is under-promise and over-deliver :) We truly appreciate your business, patience, and wish you and yours a very happy holidays! Looking forward to taking care of you again soon!
Annette
1 reviews US
Dave was amazing very helpful.
Dave was amazing very helpful.
Date of experience: December 09, 2019
Thank you very much for the opportunity to serve you Annette! We are very excited for you, we wish you a very Happy Holidays and look forward to serving you and yours again soon!
Matthew
1 reviews US
Very reliable and very responsive to…
Very reliable and very responsive to any questions and changes to my order great service
Date of experience: December 10, 2019
Thanks for the opportunity to take great care of you Matthew! Things are super busy around the holidays, truly honored to have made yours more bright and special! We look forward to serving you and yours again soon!
Robert
1 reviews US
Buy On Trust is so easy to use
Buy On Trust is so easy to use, and fast as well. Dave was very helpful in competing my order. I would HIGHLY RECOMMEND anyone who needs s little help to use Buy On Trust!
Date of experience: December 18, 2019
Thanks Robert, truly appreciate your patience and business during this stressful and hectic time of year! We are so honored to have earned your business, and look forward to serving you again in the new year :)
Michael
1 reviews US
Everything was easy on time and I’ve…
Everything was easy on time and I’ve had no problems
Date of experience: December 18, 2019
Thank you so much for the opportunity to serve you and yours Michael! Happy Holidays, we look forward to seeing you again soon!
John
1 reviews US
More than helpful
More than helpful. Made sure I received my order before Christmas
Date of experience: December 24, 2019
Thank you for the opportunity to help John! Unfortunately we can't guarantee an order arrives on-time for the holidays, but we truly do all we can to help our customers. Merry Christmas and we look forward to serving you again in the coming year :)
Amy Wright
1 reviews US
Great customer service
Tyler worked day and night through email and text to assist me in getting my order in. They have been nothing but nice. I would highly recommend using this company.
Date of experience: December 26, 2019
It was my pleasure Amy! I know how important these things can be. Have a Merry Christmas and a Happy New Year!
Joe DePasquale
1 reviews US
Thanks for making wishes come true!
Thanks for making wishes come true!! Placed an order in December there was a few issues with my account but after speaking to Tyler on December 23rd in concerns that my order would unlikely be able by Christmas for pickup was disappointing. Tyler actually called me back the same day and was able to have my order ready for pick up that same day was unbelievable. Thanks Tyler for making this happen!! Customer service is the key to a company’s success and this far surpassed my expectations. Thanks Buy On Trust!!!
Date of experience: December 26, 2019
Thank you for those kind words Joe. It was my pleasure serving you and yours. Have a Happy New Year!
Ben
1 reviews US
Good very polite and easy to understand
Good very polite and easy to understand
Date of experience: December 28, 2019
Hello Ben, Thank you for your business and patience during this busy holiday season, we are so delighted to have served you! Happy New Year, and we look forward to serving you and yours again soon!
Manny
1 reviews US
Large selection of Best Buy inventory
Large selection of Best Buy inventory. Customer service was great. Answered all my questions via email.
Date of experience: January 05, 2020
Thanks so much for your business and cooperation Manny! We are truly honored to have served you, we wish you a great new year, and we look forward to serving you again soon!
Michelle
1 reviews US
Easy to order
Easy to order, Dave K was very helpful
Date of experience: January 09, 2020
Thanks for giving us the opportunity to take care of you Michelle! We care deeply about our customers and do our best to make things smooth and easy. We look forward to serving you and yours again soon!
Jacob
1 reviews US
Dave was a tremendous help
Dave was a tremendous help. He clarified the process, was patient with my many questions and spent a considerable amount of time looking for a comparable item in an effort to be able to pick up my order sooner. Ultimately I decided to stick with the original item I ordered due to the specific criteria I need for it but I couldn't have asked Dave to be any better. If the rest of my transaction goes as delightfully as my interaction with Dave you'll have a long time customer and many more with my referrals.
Date of experience: January 14, 2020
Thank you so very much for the opportunity to serve you Jacob! We are so excited for your family's successes and we look forward to continuing our relationship in the coming future!
Jessica
1 reviews US
Excellent Customer Service
The process of leasing is something I'm familiar with. Buyontrust.com isnt anything much different. But, I will say that my encounter with a particular customer service rep, Dave, was awesome. In this day and age, its not everyday that you receive exceptional customer service so I definitely feel the need to mention that Dave went above and beyond to help me with my order and to try and make things as hassle free for me as possible. And for that reason, buyontrust.com probably just gained a very long-term customer.
Date of experience: January 17, 2020
Jessica thank you for such kind words! We are so proud of our customer service team and love hearing how our people make the difference! We also want you to know how honored we are to have served you, and we look forward to a wonderful relationship for years to come!
Chris
1 reviews US
Excellent Customer Service
The best customer service I’ve experienced!! The representative named Dave, was totally helpful and made sure everything in my order was processed and that the orders were able to be picked up, as we had a rare glitch issue with the original order which prevented me from picking up the equipment as the order would say that the store was out of stock. He made sure that the order was able to be picked up, he even talked to the reps at Best Buy to get the issue resolved. I’m very impressed with the level of customer service I received! lo and behold, when I had to call them back, I was reconnected to Dave so he knew exactly what was going on and I didn’t have to re explain my situation...I was pretty much speechless at that point! Thanks again Dave!
Date of experience: January 22, 2020
Chris thank you so much! This is Dave! Our managers told me I had to read this, man I can't thank you enough for appreciating my efforts! I so greatly look forward to helping you again soon my friend :)
Daouda
1 reviews US
best customer service
He is the best customer service that I ever spoke to. He explained the entire process to me.
Date of experience: January 23, 2020
Hello Daouda, thank you so very much! It's truly been an honor to serve you and I greatly look forward to helping you again in the near future! - Dave
Brandon
1 reviews US
Awesome
Easy process and helpful.
Date of experience: January 30, 2020
Brandon thanks so much for the opportunity to serve you, we are so glad you had an easy time navigating our pages and are enjoying your wonderful new products! Looking forward to serving you again soon!
John
1 reviews US
They made the process very easy and the…
They made the process very easy and the representative I worked with was awesome. Would easily recommend them to anyone.
Date of experience: February 04, 2020
Thanks so much John! Helping you has been a pleasure, truly its so much fun for us to see how well our program is working for you! We're excited to help you and yours again!
Jonathan Tuero
1 reviews US
Great customer service from Dave
Great customer service from Dave. Was quick efficient and polite. I’d give him 10 stars if I could. This is my first order with this company thus far it’s ok. Only thing that would make it better is the ordering process.
Date of experience: February 10, 2020
Hello Jonathan, thank you very much! We are proud to hear how well Dave took excellent care of you. We also truly appreciate your feedback about the ordering process and we want you to know we are listening! Over the past several months we have been redesigning our website and flow, and would love your feedback! Please come visit us around the end of the month when our new site should be up and running! We sincerely appreciate your business and look forward to serving you and yours again soon!
Customer
1 reviews US
Easy process and reasonable prices.
Easy process and reasonable prices.
Date of experience: February 13, 2020
Thank you Angel, we are so honored to have you as a customer! We look forward to serving you and yours again soon!
Greg Evans
1 reviews US
Great job
Great job, easy to work with, very prompt, get more guys like Dave.
Date of experience: February 13, 2020
Thank you very much Mr. Evans! Thanks to your son/s for helping you with your washer as well :) We sincerely appreciate your business and look forward to serving you and yours again soon!
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At BuyOnTrust.com we make owning high quality brand name electronics, and home goods, SIMPLE & AFFORDABLE while providing a FLEXIBLE payment schedule that fits your budget and lifestyle.