Reviews 4.2
580 total
Jesus
1 reviews US
Good experience
Good experience Ty
Date of experience: March 19, 2020
Thank you very much for your business Jesus, it was truly a pleasure speaking with you and we look forward to serving you and yours again soon!
William
1 reviews US
Very helpful
Very helpful. Thank you!
Date of experience: March 19, 2020
You are most welcome William, we truly hope you enjoy that laptop and are excited to serve you and your again soon! We wish you the very best during this challenging time!
Sean
1 reviews US
Very easy to use and affordable
Very easy to use and affordable
Date of experience: March 23, 2020
Thanks for your business and understanding Sean! We are so excited to be working on unique solutions to best ensure quality service to our customers, especially during this challenging time. We wish you and yours the very best and look forward to serving you again soon!
ADEKUNLE OLOMOFE
1 reviews US
110% excellent customer support
110% excellent customer support. Put my mind at ease and immediately and sorted my problems out getting my orders in a super friendly manner. I am beyond delighted!
Date of experience: March 23, 2020
Thank you so very much Adekunle! We are so thankful for your business, patience, and understanding during this challenging time and are so delighted to hear how appreciative you are! We hope you enjoy your new items and very much look forward to serving you and yours again soon!
Hunter
1 reviews US
Easy as pie
Easy as pie! Place my order and was notified that item was out of stock. Worked with me get one very similar. Chosed a new product, confirmed and was off to the store to pick up
Date of experience: March 23, 2020
Thank you so very much for your business, patience, and understanding as we worked to update you as soon as we could Hunter! We are so excited to hear how smoothly everything has gone and we can't wait to serve you and yours again soon!
Jose
1 reviews US
Great service!
Thanks! Excellent service :)
Date of experience: March 24, 2020
Hello Jose and thank you for the opportunity to serve you! We hope you enjoy those wonderful new items and we are excited to serve you and yours again soon! Have a wonderful rest of your week :)
Alex
1 reviews US
Great people fast process with good…
Great people fast process with good options! One of a kind! i really appreciated that the initial customer service rep inform we’d me that he was a trainee was honest about him still learning and immediately escalated me to Dave to find a solution for my needs in a time efficient and conscientious manner!
Date of experience: March 24, 2020
Hello Alex, thank you on behalf of all of us at BuyOnTrust! We are so pleased to hear how much you appreciated Robert's great communication and we are so honored to hear Dave was able to quickly and efficiently take care of you! We sincerely value you and we look forward to serving you and yours again soon!
Aaron
1 reviews US
Awesome service
Awesome service
Date of experience: March 24, 2020
Thank so much Aaron! We are honored to have been here to help and we look forward to hearing of your many successes through our program! We can't wait to see you again soon!
Esteban
1 reviews US
David was such a big help
David was such a big help. Answered all my questions and the process was super simple. Thank you for being on top of the customer Service status.
Date of experience: March 25, 2020
Hello Esteban, it was my pleasure :) We are so honored to be serving our customers, working to bring joy during such a time of heartache. We truly hope you enjoy your items and we look forward to serving you again soon!
Calvin
1 reviews US
Customer Service Review
I was totally pleased with my experience with their customer service. I was provided with swift, professional Custer service. My questions was answered, and solved in a very timely matter. I give them 5 stars. Thank you.
Date of experience: March 26, 2020
On behalf of Llena and the rest of our team here at BuyOnTrust we thank you tremendously fro the opportunity to serve you, especially during these challenging times! We are delighted our team was so helpful and we look forward to serving you and yours for years to come!
Oscar P.
1 reviews US
I love how simple the process was from…
I love how simple the process was from putting in the order to receiving it. I was amazed at how fast It was. Placed my order and it was ready for pick up the next day with no issues.
Date of experience: March 27, 2020
Hello Oscar, we are so honored to have helped, and so glad to hear Best Buy didn't have any challenges in your area for your order! While this might not always be the case, especially as things continue evolving with this global crisis, we hope you and everybody else knows we work very hard to make sure orders are placed and received as quickly as possible! Please share your experience with your friends and family as we would be honored to serve them as well :) And we look forward to serving you again soon!
Ismael
1 reviews US
Happy so far!
I’m always weary of these lease to own options and 90 day buy out programs but I’m happy someone gave me a chance even if it’s only 500 this time. I was able to get everything I needed and Dave from their Email support really helped me out! Thank you!
Date of experience: March 28, 2020
Hello Ismael, we are so pleased to hear how much Dave has helped! Here at BuyOnTrust we are so honored to have earned your business and want you to know we are committed to providing you the very best products and service there is! If Dave didn't already explain our program can help you build your credit and approval amounts simply by making on-time payments and paying off your lease, then re-applying! Our big goal is to see this program help customers not simply get what they want, but truly get what they need and deserve: A new refrigerator when heaven-forbid yours goes out, a new car when you are ready to upgrade, a new house when the time is right, and the quality service that lets you know how valuable and appreciated you are :) We look forward to serving you again soon and hearing of many future successes!
Jairo
1 reviews US
They were awesome
They were awesome. I had Robert and another guy.
Date of experience: March 30, 2020
Thank you so very much for the opportunity to serve you, and we are so honored to hear how well Robert assisted you! In case our team didn't already explain: We are excited to not only help you get the products you know and love, we are excited to see our program serve you when you need it most: When you need a new refrigerator, when it's time to add a new TV in your living room, when your stove goes out, and to continue building credit and approvals for more of those larger purchases when they come. We welcome you to share us with your friends and family as we promise to provide them the same quality service, and we look forward to serving you again and again soon :)
David
1 reviews US
My first time experience was the best.
I had an issue with a past order and Dave took care of it for me. I was putting him through so much and his patience was absolutely amazing. In the end I purchased 2 big items from him. This company is the way to go. They will guide you all the way to the end, and even after. Thank you guys so much! Dave, thank you for everything!!!
Date of experience: March 30, 2020
David thank you so much for your patience and understanding as we have been facing so many unique challenges as a result of this global crisis! We are honored to hear our humility is paying off: We are truly nothing without you, our customer :) We welcome the opportunity to personally serve your friends and family, and we are so excited to earn your repeat business again in the near future!
Andrew
1 reviews US
New guy did Great!!!!!
Rob, I believe was his name, was great! He handled what was a tough call quite well. I asked questions, which I am sure were not of the regular Q&A. When faced with questions he was not sure of; he did what he should, he asked for clarification before giving me an answer. Great Job!!!!
Date of experience: March 31, 2020
Hooray! Andrew we are so honored to have such a stand up gent as Robert as part of our team! We can't tell you how much we appreciate your business and understanding as we are creating new solutions to best serve all of our customers during this challenging global crisis. Robert is all smiles over here, and says, "Thank you for being the best part of BuyOnTrust!"
Bryan
1 reviews US
Great Customer Sevice
Great Customer Sevice
Date of experience: April 01, 2020
Thanks for the opportunity to serve you Bryan! We are so honored to have earned your business, we sincerely wish you and yours the very best during this challenging time, and we look forward to serving you and yours again soon!
Darren
1 reviews US
Excellent Customer Service
So far so good - exceptional customer service.
Date of experience: April 02, 2020
Thank you very much for the opportunity to serve you Darren! We are excited to help and are using every day to create new and better ways of serving our members! We sincerely hope you enjoy your items and we look forward to hearing how well our program serves you in growing your approval and credit!
Rachel
1 reviews US
Very good service amazing shopping…
Very good service amazing shopping experience
Date of experience: April 06, 2020
We are so honored to hear this Rachel! We greatly appreciate the opportunity to serve you and look forward to hearing how well our program helps you grow your credit and approvals! Looking forward to serving you again soon!
Mike
1 reviews US
Dave and Lleia Rock Stars!!
Dave and Lleia were once again all over being professional and going above and beyond to make sure I got what I needed!!! Extremely great people to work with and would highly recommend them for any purchase they off and you need or want.
Date of experience: April 06, 2020
Thank you as well for the opportunity to take care of you Mike! We can't tell you how delighted we are to see our repeat members as this is our greatest reflection of the quality program we are working to provide! We are again excited for you on this order and definitely wish you and yours the very best during this challenging time!
Kitty
1 reviews US
Great customer service
Great customer service. The person was well prepared to answer all my questions. Thank you
Date of experience: April 07, 2020
Hello Kitty, Wonderful! We are so delighted to hear everything went smoothly and our team was well-prepared to serve you! If there is anything we missed to earn that last green star please let us know! We are excited to have you as one of our newest members and look forward to serving you again and again!
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At BuyOnTrust.com we make owning high quality brand name electronics, and home goods, SIMPLE & AFFORDABLE while providing a FLEXIBLE payment schedule that fits your budget and lifestyle.