Reviews 4.2
580 total
Donald
1 reviews US
Very happy happy happy we will be…
Very happy happy happy we will be posting a flyer up in the office so people can reach to you guys for stuff I can't wait to do another lease after this one is done.
Date of experience: February 14, 2020
Thank you both so very much for the opportunity to personally assist you! We understand how scary it can be to order something online, and we are so honored to have been able to ease your concerns and immediately get you that beautiful laptop. We look forward to serving you again soon, and promise to take great care of your office too!
Joseph
1 reviews US
Dave is awesome!
Dave stuck with me to get what I wanted and he was so easy to work with, he is awesome!
Date of experience: February 17, 2020
Thanks so much for your patience and business Joseph! Dave is definitely one of our top Gurus, and we are hiring additional support team members for even faster customer service! We look forward to serving you and yours again soon!
James
1 reviews US
Great company in a sea of sharks
I’ve worked with several other companies in the past for leasing items. Buy on Trust is by far the best. The employees I’ve dealt with are great! Very friendly and helpful. I’ll definitely do business here again!
Date of experience: February 17, 2020
Thanks so much for your business and feedback James! We are so pleased to hear what rock stars John and Dave have been for you. We look forward to serving you and yours again soon!
Charles
1 reviews US
Dave was very helpfull on helping…
Dave was very helpfull on helping select everything
Date of experience: February 18, 2020
Thanks for the opportunity to help you on those TVs Charles! We certainly hope you enjoy them, and look forward to serving you and yours again soon!
Allen
1 reviews US
Customer service was excellent
Customer service was excellent. My irem was ready for pick up in less than 1 hr
Date of experience: February 18, 2020
Hello Allen, we are so honored to have earned your business! We are looking forward to serving you and your again soon :)
Stacy
1 reviews US
Was so friendly and quick to help
Was so friendly and quick to help! Both times i used the chat!!
Date of experience: February 26, 2020
Thanks for reaching out Stacy! We are so honored to have earned your business! We look forward to hearing how you enjoy your new laptop, and we also look forward to seeing how our program helps you build credit and get approved for higher amounts! Cheers to many upcoming successes and see you again soon!
Brian
1 reviews US
The best customer interaction I’ve come across ever
Dave, my live chat agent, was astonishing, words can’t describe how excellent he is! He deserves more than 5 stars, the customer service experience is amazing. The live chat system is legit! No not-like interaction whatsoever, just real genuine humans! Thanks again Dave for everything, we’ve met in such little time but you’ve made my day.
Date of experience: February 27, 2020
Brian, amigo, words can't nearly express what this means to me. I come to work every day with the goal of making such an impact in somebody's life. Truly I'm so very honored! Enjoy my friend, and if we ever have the chance to meet in person coffee is on me. All the best and looking forward to serving you and yours again soon!
Adrian Jones
1 reviews US
very amazing customer service with…
very amazing customer service with reponses in a timely fashion keep up the good work.
Date of experience: February 29, 2020
We are so honored to have been able to help! Enjoy your items, and we look forward to serving you and yours again soon!
Jason
1 reviews US
Great service
Great service
Date of experience: March 03, 2020
Thanks Jason, we hugely appreciate the opportunity to serve you, and look forward to helping on your next order in the near future!
Ken
1 reviews US
Great job.
Great job. Help with a slight problem. All set now
Date of experience: March 03, 2020
Thanks for your patience and understanding Ken! We are honored to have been here to personally help, and we look forward to serving you and yours again soon!
Michael
1 reviews US
Great customer service
Great customer service. At first I was reluctant to make a purchase. I was worried it was some sort of scam or bogus priced items. I can say with 100% confidence that BuyOnTrust is a very trust worthy company and legit. I will definitely buy from them again. Every time I called in to speak about my order the customer service was really good and informative.
Date of experience: March 05, 2020
Thank you so much for giving us a call Michael! We are also working to hire additional Customer Service Gurus so we look forward to providing the same great quality service to you and others as we continue to grow together!
Brandon
1 reviews US
As soon as the order was submitted the…
As soon as the order was submitted the products I ordered were available for pick up at Best buy within the hour. Hopefully they will increase my limit after I pay my products off.
Date of experience: March 05, 2020
Thanks for your business Brandon, and we are so glad to see Best Buy immediately fulfilled your order! Our program is designed to help our customers build their credit to get approved for higher amounts so make timely payments, be careful to not take too much on financially at any one time, and the probability is your next approval amount will be considerably higher! We can't wait to hear of your continued success, and see you again soon!
Tony
1 reviews US
Very responsive and communicative
Very responsive and communicative
Date of experience: March 06, 2020
Hello Tony, thank you very much for your business and understanding with Best Buy being a bit confusing. We are honored to have helped clear everything up and are excited you have your items! We look forward to serving you and yours again soon as well my friend!
Jessica
1 reviews US
Excellent customer service
Excellent customer service! Very accommodating when one of my items was out of stock, and helpful throughout the entire process.
Date of experience: March 10, 2020
Thank you very much fir the opportunity to help you Jessica! We hugely appreciate every customer, we are working to hire additional teammates for faster customer service, and we look forward to seeing your approvals grow as you continue using our program! See you again soon :)
Brian curran
1 reviews US
They just charged me $50 and the order…bad
They just charged me $50 and the order corresponding isn’t there. Not a good start. Steal my money
Date of experience: March 14, 2020
Hello Brian, we greatly appreciated the opportunity to serve you and are so glad you received your items on March 17, 2020. We appreciated your reaching out to understand that unfortunately orders can take a few days to be ready to pick up. We sincerely look forward to serving you again soon!
Carlos
1 reviews US
Perfect Customer Service received…
Perfect Customer Service received pleasant to speak to.
Date of experience: March 16, 2020
Hello Carlos, thank you very much for the opportunity to serve you, as well as for your business and patience during this global phenomenon. We sincerely hope you are enjoying your item/s and your family is doing well. We look forward to serving you and yours again soon!
Dominique
1 reviews US
Such a great help!!
Was very helpful with letting me know what was going on with my order.. such a sweet person
Date of experience: March 17, 2020
Hello Dominique, aww thank you very much for your business, patience, and understanding with us! We sincerely appreciate you and wish you all the very best during this challenging time. We look forward to serving you and yours again soon!
Eddie
1 reviews US
Very helpful.
Very helpful.. I will buy again..
Date of experience: March 18, 2020
Thanks for the opportunity to guide you along Eddie, you're a gent and we appreciate your business, patience, and understanding during this challenging time. Please enjoy that beautiful tablet and we look forward to serving you and yours in the near future!
Meagan
1 reviews US
Easy Process!
Easy to get approved. Easy to order. Great chat consultant. Easily changed my order when Best Buy was out of stock
Date of experience: March 19, 2020
Meagan thanks so much for being so flexible and understanding! Your kindness and patience speak volumes and we are so excited to hear how much fun your new items bring you! We are excited to welcome you to the BuyOnTrust family and look forward to serving you and your again soon!
Reynaldo
1 reviews US
Everything worked as advertised
Everything worked as advertised. I had one small issues which was resolved promptly and efficiently.
Date of experience: March 19, 2020
Thank you for the opportunity to help you with everything Reynaldo! We are so honored to serve our brothers in arms and want you to know what your service means to us. We hope you truly enjoy those new items and we look forward to serving you and your again and again. Hooyah!
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At BuyOnTrust.com we make owning high quality brand name electronics, and home goods, SIMPLE & AFFORDABLE while providing a FLEXIBLE payment schedule that fits your budget and lifestyle.