Reviews 3.8
2,978 total
Deneen Knight
1 reviews US
I love Reeds!
I love Reeds!! The prices and great and the shipping and packaging were excellent!! I will be ordering again.
Date of experience: February 11, 2024
Hello Deneen, We appreciate the glowing review! It means so much to have you as a part of the REEDS family. We can't wait to help you find your next piece! Kind regards, Lindy REEDS Customer Care
Sheanell Edwards
1 reviews US
Satisfied
Items I ordered were easy to find and easy to order
Date of experience: February 12, 2024
Hello Sheanell, Thank you for taking the time to leave a review! We're thrilled to hear that you enjoyed shopping with us. We hope you continue choosing REEDS for all of your future jewelry needs! Kind regards, Lindy REEDS Customer Care
Lynn Hiester
1 reviews US
Impressed by promptness
Got here quickly, and I would’ve given it 5 stars, but I need to exchange
Date of experience: February 05, 2024
Hello Lynn, We're glad to hear your package arrived so quickly. We're sorry that the item didn't work out, but we are happy to assist with your exchange. If you need help with anything else, please do not hesitate to reach out! Kind regards, Lindy REEDS Customer Care
Mark Cheyne
1 reviews US
Seamless return process.
Seamless return process. I had to do a return for exchange of a chain I'd bought that was the wrong size. From getting the shipping label to paying the difference in price the whole return process was very easy. The quality of the chain exceeded expectations too. Two thumbs up.
Date of experience: February 05, 2024
Hello Mark, Thank you for the review! We're delighted to hear you had such a great time shopping with us and that the exchange process was so easy. It was a pleasure helping you find that perfect piece. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
RANDALL DAVIS
1 reviews US
Savannah Paquette was an amazing…
Savannah Paquette was an amazing salesperson. She was a huge help. Y’all should give that girl a raise!!
Date of experience: February 05, 2024
Hello Randall, We appreciate the review! We're happy to hear you had such a wonderful experience with Savannah. We will make sure to send her extra thanks for the incredible service. We hope you continue choosing REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
JMD
1 reviews US
Great working with Cass!
Great working with Cass!
Date of experience: February 05, 2024
Hello, Thank you for your feedback! We're thrilled that you had such a great time shopping with Cass. We will make sure to send extra thanks for the wonderful service. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
Andrew P
1 reviews US
From day one - AMAZING
From day one when on a impulse I took my then girlfriend to window shop for rings Mr. Bill and his wife Mrs. Jane have been SOOO very kind and an absolute joy to work/talk with. Mr. Richard has also been outstanding as well. My now wife of almost a year and I love working and seeing any of the 3 of them whenever we're close to the store.
Date of experience: February 04, 2024
Hello Andrew, Thank you so much for the kind words about our team! It has been a pleasure serving you and we are so proud to have you as a part of the REEDS family. We can't wait to help you find your next piece! Kind regards, Lindy REEDS Customer Care
Mark Parchment
1 reviews GB
very happy with the Service provided
very happy with the Service provided
Date of experience: February 02, 2024
Hello Mark, Thank you for taking the time to share your wonderful experience with us! We look forward to serving you again in the future. Best Regards, Rhianna REEDS Customer Care
Philip Medbery
1 reviews US
Excellent items and prices
Excellent items and prices. Very fast shipping. Highly recommend
Date of experience: February 06, 2024
Hello Philip, We are so happy to hear of your wonderful experience. Thank you for taking the time to share your kind thoughts. We look forward to serving you again soon! Best Regards, Rhianna REEDS Customer Care
Mark Foley
1 reviews US
Your staff was prompt and very…
Your staff was prompt and very courteous. They helped me along the process of purchase and added good recommendations. The necklace and pendant was for my partner, and he absolutely loves it. He hasn't taken it off since I gave it to him on Valentine's Day. It makes me very happy.
Date of experience: February 06, 2024
Hello Mark, We are so happy to hear that your partner liked his gift! We are honored to have been a part of this Valentine's Day for you both. We look forward to serving you both again soon! Best Regards, Rhianna REEDS Customer Care
Daniel Christiansen
1 reviews US
Disappointing Service
Ordered a watch as a gift based on Reed's promised overnight delivery. Unfortunately, Reed's didn't ship the watch on time, resulting in me cancelling the unshipped order the day it was supposed to arrive and having to scramble to find an alternative gift elsewhere.
Date of experience: February 05, 2024
Hello Daniel, We are so sorry to hear about this experience. We will be reaching out to you shortly to discuss this purchase further using the email you provided on your order. Best Regards, Rhianna REEDS Customer Care
janet weyant
1 reviews US
outstanding service and return
outstanding service and return. My wife was very satisfied with her ring after resize. Thank you great Job
Date of experience: January 24, 2024
Hello Janet, Thank you so much for your kind words. We are delighted to hear you had such a wonderful experience! Thank you for choosing REEDS for all of your jewelry needs! Kind regards, Amanda REEDS Customer Care
Nathaniel Dais
1 reviews US
Delivery was earlier than I expected
Great service
Date of experience: February 07, 2024
Hi nathaniel, Thank you so much for leaving this lovely review, we are so pleased we could assist you! Cheers, Matt REEDS Customer Experience
EM
1 reviews US
Awesome job
Got here 10 days before schedule, shipped in high quality packaging, had no issues whatsoever. Great job yall.
Date of experience: February 05, 2024
Hello Eric - We are so pleased to hear you received your order so fast and you are happy with the quality. We hope we can help you in the future with your jewelry needs. Cheers, Matt REEDS Customer Experience
Sable Stevens
1 reviews US
The customer service was great!
The customer service was great!
Date of experience: February 08, 2024
Hello Sable, We appreciate the fantastic review and are glad we could be of service. I hope you enjoy your purchase. If you have any further needs or questions, please don’t hesitate to reach out! Kind regards, Amanda REEDS Customer Care
Sarah Hemaida
1 reviews US
Super trustworthy
Super trustworthy, quality store!
Date of experience: February 08, 2024
Hello Sarah, Thank you for the review! We appreciate the kind words and hope to serve you again soon. Kind regards, Lindy REEDS Customer Care
Amanda
1 reviews US
Beautiful craftsmanship
Beautiful craftsmanship. My fiancé loves his ring. Size was accurate, high quality packaging, comfortable fit. The ring even arrived a month earlier than expected.
Date of experience: February 08, 2024
Hello Amanda, Thank you for sharing your experience! We're delighted to hear you and your fiancé had such a great time shopping with us. We hope you continue choosing REEDS for all of your future jewelry needs! Kind regards, Lindy REEDS Customer Care
Tony
1 reviews US
Fast service
Fast service ordered online store pickup
Date of experience: February 09, 2024
Hello Tony, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best regards, Amanda REEDS Customer Care
Victoria Wilder
1 reviews US
Perfect gift for my husband!
Perfect gift for my husband!
Date of experience: February 10, 2024
Hello Victoria, Thank you for the review! We're glad we could be of service and help you find the perfect gift. Thank you for choosing REEDS! Kind regards, Lindy REEDS Customer Care
Clinton Gockerell
1 reviews US
Good value
Good value, nice selection, prompt delivery
Date of experience: February 09, 2024
Hello Clinton, Thank you for your kind words! We hope to have the pleasure of serving you again. Warm regards, Maya REEDS Customer Care
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