Reviews 4.4
2,107 total
Steve Samuel
1 reviews US
Excellent in every respect. Customer service is the best I've experienced from any company in a long, long time.
Excellent in every respect. Customer service is the best I've experienced from any company in a long, long time.
Date of experience: March 22, 2017
We are glad to be of service. A quality product and customer satisfaction is very important to all of us at Westminster Teak. Please let us know if we may ever be of further assistance. Best Regards, Tammy Corbin
Maxi
1 reviews US
Excellent service
The product is just as described and the service couldn't be better. The bench is precisely made which made it easy to assemble. I'm very happy with both the bench and helpful service.
Date of experience: March 29, 2017
Thank you for your feedback. A quality product and customer service are very important to all of us at Westminster Teak.
Michael Smith
1 reviews US
miss represents
Cleaner does not work the way it claims to
Date of experience: March 29, 2017
Dear Mr. Smith, We are terribly sorry that the Teak Cleaner manufactured by Golden Care, Inc. did not clean as expected. Can you tell me what your expectation or goal was for this product? We do stand behind the products which is why we offer our 30 Day Money Back Guarantee if you are not fully satisfied with your purchase. You may contact us directly at 888-592-8325 as we would like your feedback on Teak Cleaner and to resolve this issue as well. We look forward to hearing back from you! Kind regards, Michelle Sapp Westminster Teak 888-592-8325
Tony L Wilkey
1 reviews US
They were prompt to answer my customer …
They were prompt to answer my customer service call/questions regarding my counter height stools. Flu was personable, thorough and sincere. And they delivered a quality product promptly. Only surprise was that some assembly was required but that's understandable. Also, there was some confusion in the assembly instructions: instruction sheet inside did not mention gluing but there was a tag on the outside of the package that clearly encouraged gluing. I used an exterior grade wood glue and clamps it seems to be fine.
Date of experience: April 03, 2017
Thank you Mr. Wilkey for your review. We appreciate the time you have taken to help us improve our assembly directions and to share the positive customer service experience. Best regards, Flo Jones, Customer Service, Westminster Teak, 888-592-8325
wesg
1 reviews US
very comfortable
very comfortable, assembly was painless. great quality chair.
Date of experience: April 04, 2017
We are glad to hear that you are enjoying your chair. Please let us know if we may be of further assistance.
Richard A. Benedick
1 reviews US
They have been very accomodating with …
They have been very accomodating with me. I have been searching for 3 lids to 3 teak boxes that they made 15 years ago. The boxes are in very good condition; but the lids have taken their toll in the harsh weather. They have alrready sent me one of the lids & it fits perfect. I am hoping to receive the other 2 lids shortly. I would highly recommend their products.
Date of experience: April 05, 2017
Thank you so much for your very kind words, Richard! Westminster Teak is certainly pleased to be of service with any of your needs for our furniture, even 15 years later! We pride ourselves on providing efficient assistance to our long time customers; because if it weren't for you, we wouldn't be here today! We appreciate you taking the time to write a review and look forward to getting you those two additional lids. Thank you again and have a wonderful day! Kindest regards, Megan Ryan Customer Service Westminster Teak Furniture (888) 592-8325
Angelika Edgar
1 reviews US
Great products and speedily delivery.
Great products and speedily delivery. Thanks.
Date of experience: April 10, 2017
Thank you so much for taking the time to post your experience with us, Angelika! We really do appreciate your kindness and it has been our pleasure to serve you. If we can ever be of any further assistance, please do not hesitate to ask as we are here to help. Thank you again for your business with us and we hope you take care! Kind regards, Megan Ryan Customer Service Westminster Teak (888) 592-8325 ext. 316
Eric Buck
1 reviews US
Great products at a reasonable price
Great products at a reasonable price. Was happy with my experience.
Date of experience: April 10, 2017
We are glad to hear of your satisfaction. Please let us know if we may ever be of further assistance.
Allison Whitt
1 reviews US
Great products and fantastic customer …
Great products and fantastic customer service!
Date of experience: April 14, 2017
Thank you so much for taking the time to post your review, Allison! We really do appreciate it and are looking forward to assisting you further, if at any time you are in need of customer service! We appreciate your business with us and hope you have a wonderful upcoming weekend! Best regards, Megan Ryan Customer Service Westminster Teak (888) 592-8325 ext. 316
Paul
1 reviews US
Excellent product and exceptional …
Excellent product and exceptional customer service. Perhaps some of the best customer service experienced in quite some time as provided by Megan Ryan.
Date of experience: April 14, 2017
Thank you so much for taking the time to post a review, Paul! It truly has been my pleasure to serve you. I certainly appreciate all of your kind words, and I am looking forward to you enjoying your set in your newly designed space for many decades to come. If I can ever be of any further assistance, I'm only an email or phone call away. Thanks again for your review and for your business with Westminster Teak! Kindest regards, Megan Ryan Customer Service Westminster Teak (888) 592-8325 ext. 316
Kerry Gaynor
1 reviews US
very well made
very well made! comfortable even without cushion. deep seat. nice that it comes with chains, many i saw do not.
Date of experience: April 15, 2017
Good afternoon Kerry! We appreciate you taking the time to provide feedback on your Teak Porch Swing. We know you will enjoy it for many years to come! Best regards, Michelle Sapp Westminster Teak 888-592-8325
Mark Tamagni
1 reviews US
Sturdy Products
I bought a wooden bench... it is well made and sturdy, plus was easy to assemble. Looks great too!
Date of experience: April 17, 2017
We are glad to hear that you are enjoying your bench. Please let us know if we may ever be of further assistance.
Dave Firth
1 reviews US
Ordered teak finishing product (water …
Ordered teak finishing product (water base) and was sent on time and worked perfectly!
Date of experience: April 17, 2017
Dear Dave, We are pleased to hear of your satisfaction with the Teak Care Kit and Teak Shield! If we can be of any assistance, please do not hesitate to let us know. We appreciate your business with Westminster Teak! Best regards, Michelle Sapp
Ernest Huff
1 reviews US
I love the Westminster Teak Cleaner and …
I love the Westminster Teak Cleaner and Protector. I use them every year and my ten year old 8 piece patio set looks great. Shipments are fast and reliable. Would not think of using anything else.
Date of experience: April 18, 2017
We are glad to hear the care products are working well for you. We use and recommend only the best products. We hope you enjoy your furniture for many years to come.
Larry Rankin
1 reviews US
Laguna Backless Bench 4ft
Bought the Laguna Backless Bench 4ft, and opted for Teak Oil Finish to be applied - pricey, but really nice. Love it
Date of experience: April 18, 2017
Thank you so much for taking time out of your day to post a review, Larry! We really do appreciate your opinion and your business with us. We're ecstatic to hear that you're enjoying your bench and oil finish, and if there is ever anything that we can assist you with, we hope you don't hesitate to ask! Take care! Kindest regards, Megan Ryan Customer Service Westminster Teak (888) 592-8325 ext. 316
HB
1 reviews US
Teak pool/cushion storage box
Excellent product, very well made and easy to assemble. Prompt and helpful responses to communication. I will absolutely go here for teak furniture going forward.
Date of experience: April 18, 2017
Dear HB, Thank you for taking the time to provide feedback on the 5ft Teak Storage Box and your experience with our company. If we can be of further assistance, please feel free to contact us again. Best regards, Michelle Sapp Westminster Teak
Raghu Murthy
1 reviews US
Quality teak products with great …
Quality teak products with great service.
Date of experience: April 21, 2017
Thank you for your comments. The best products and customer service are very important to all of us at Westminster Teak.
Peter McLoughlin
1 reviews US
Love working with the guys at …
Love working with the guys at Westminster Teak. They have all the right answers when I need to order there product. A very helpful staff there
Date of experience: April 24, 2017
You are too kind, Peter! Thank you so much for your thoughtful words regarding our service team. Our staff certainly smiled when we read your review! As always, we really do appreciate your time and continued business with us, and look forward to hopefully working with you again in the future. We're wishing you all the best and hope you take care! Best regards, Megan Ryan Customer Service Westminster Teak (888) 592-8325 ext. 316
Roseann Annis
1 reviews US
Small Item; Excellent Service from Westmister Teak
I ordered some teak oil, a relatively inexpensive item, from Westminster Teak. Even though my order was small, the company made an ongoing effort to keep me posted on the shipping and delivery. It was a pleasant experience from beginning to end.
Date of experience: April 26, 2017
Hello, Roseann! Thank you so much for taking the time to post your review regarding your service with us. We certainly appreciate your kind words and take pride in providing a high level of service to our customers, no matter the purchase price. If we can ever be of further assistance to you, please do not hesitate to ask as it would be our pleasure to help. Thank you again for your business with us and for your review, and we wish you a wonderful day! Best regards, Megan Ryan Customer Service Westminster Teak (888) 592-8325 ext. 316
Philip H Young
1 reviews US
Excellent quality
Excellent quality. Fast delivery.
Date of experience: April 26, 2017
Thank you so much for taking the time out of your day to post a review, Philip! We greatly value your opinion and appreciate your business with us. If we can ever be of any further assistance, we hope that you won't hesitate to ask us as it would be our pleasure to help. Wishing you an incredible day! Best regards, Megan Ryan Customer Service Westminster Teak
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About
Welcome to Westminster Teak, a premier designer and distributor of high end, sustainable, luxury grade outdoor furniture. Our unique position as a designer and distributor allows us to leverage our strengths in manufacturing by providing you with extremely high standards in quality and the service you expect and deserve, direct from the source. Apart from the ease of shopping from the comfort of your home, our online store affords us to pass on the savings of running retail space to the customer. Although we are not your traditional “brick-n-mortar” store, we have begun to partner with stores throughout the country in carrying our Grade A, Premium Teak Wood Outdoor Furniture, long lasting synthetic wicker outdoor furniture and contemporary Textilene Fabric Sling Furniture. Check our Dealer Locator utility to find an official reseller near you. If there are no dealers near you then please browse our website catalog and order direct knowing that all of our online systems are encrypted, safe and guaranteed. We offer a RISK FREE solution in that we will pay for return shipping if you are not satisfied. You will get a 100% refund, including any and all shipping charges. No restocking fees and no hidden charges! Our teak furniture comes with a Lifetime Warranty.