Reviews 4.4
2,107 total
Alan Hale
1 reviews US
Pachaging and shipping
I just received a pair of loungers. I am not going to open and assemble until spring, so they are going to stay in the boxes until then. Just wanted to say I was impressed with how quickly they were shipped and how they were crated. The 2 boxes were heavily crated and protected with wood on all sides. Each was banded and then banded together as well as banded to the wood pallet. Extremely impressed with the packaging. Looking forward to actually using them for a very long time. Well done.
Date of experience: December 15, 2016
Rey
1 reviews US
Excellent product and excellent service
Excellent service and a very good quality product. The staff is very helpful, polite and professional. I was overseas and asked for a delay in shipment. Everything worked like clockwork. When the items arrived, I was amazed at the care taken to protect the package. Bravo! You've earned my respect and future business.
Date of experience: December 16, 2016
Ralf
1 reviews VI
Great Service
While I have not yet received my furniture as it is being shipped to the Virgin Islands, I cannot comment yet on the quality, although I am sure that I will be pleased. However, all the people that I dealt with at Westminster Teak were knowledgeable, helpful and responsive to my various queries and final ordering. They made it easy. Great service!
Date of experience: December 17, 2016
Al
1 reviews US
Great quality, user friendly
Quality towel rack, beautiful detail, easy to install, easy to use Web site, fast delivery.
Date of experience: December 19, 2016
AI
1 reviews US
Quick service
Easy to use web site. Fast delivery. Product had good instructions and was fairly easy to use. Thanks!
Date of experience: December 23, 2016
Lucia Roberta
1 reviews US
Great product....BUT!!!!!!!!!BEWARE
Purchased an outdoor set, it is beautiful. My only complaint is the idea that someone who can afford to purchase a set of this quality and price point would have any interest in uncrating and putting together this set. I was not told they had a white glove delivery option. Was told chairs went together with one wood dowel...nothing could be further from the truth. IT was many many dowels per chair. The set came crated..requiring a crow bar to open..then the opening of each item..the throwing out of trash..boxes, crate etc!!! If you can afford this furniture you can afford the white glove delivery service...be sure to ask!!! Took HOURS to put together etc! Really unprepared for mess and time!
Date of experience: December 27, 2016
Linda Litwin
1 reviews US
The Staff at WT informative and helpful.
In spite of scheduling requests and custom fabric and upholstery issues, our new WT furniture arrived in perfect condition!
Date of experience: December 28, 2016
Robert Welk
1 reviews US
Aria rocker
Nice to do some degree of assembly because better appreciate the quality of construction. A work of art.
Date of experience: December 28, 2016
anonymous
1 reviews US
excellent merchandise, shipping needs work
Merchandise exactly as expected, worth the rather pricey cost though. Shipping needs addressing though. UPS freight is not the "easiest" business to coordinate delivery/pickup with.
Date of experience: December 30, 2016
barbara
1 reviews US
Great addition
My new bar stool is a good addition to may high bar patio bar. I appreciate the quality. The mail service was good and the charge for assembling it was not too costly. (Being older etc. assembling things is not easy.) I am happy with my choice and love my new teak bar stoo.!
Date of experience: January 06, 2017
James Graves
1 reviews US
Best online buying experience ever!
Purchased product, was delivered, had issue with table, was resolved immediately, personable and professionally!
Date of experience: January 10, 2017
KD
1 reviews US
Good product
Stainless steel part was not up to standards as it was shown. Not happy about it... wood looks great.
Date of experience: January 14, 2017
Dear KD, Thank you for your recent review. We appreciate your feedback and would like to contact you directly to get additional information about the products you received. We will e-mail you shortly. Best regards, Michelle Sapp Westminster Teak 888-592-8325
Ed
1 reviews US
Teak Outdoor Sofa and Dining Set
The quality is impeccable and the delivery was seamless. I would by again without any reservations.
Date of experience: January 21, 2017
JOHN
1 reviews US
Great quality
Product is excellent and as expected. Shipping wrap very secure. Informative staff.
Date of experience: January 21, 2017
Maine and FL gal
1 reviews US
Nice quality teak furniture at a reasonable price.
This is our 2nd purchase for additional pieces of teak furniture. It's quality furniture at a reasonable cost! And it's nice that you send temporary cushion covers until your custom order is completed! This way to enjoy your purchase right away. And I love your sales. Thank you.
Date of experience: January 21, 2017
Steve Wilson
1 reviews US
Coffee table
I was very pleased with the quality of the coffee table.
Date of experience: January 23, 2017
Cappy
1 reviews US
Have always liked Westminster Teak
Originally used some of their work on my Fleming Trawler. Then used some in my home. This last purchase simply replaced well used tables.
Date of experience: January 25, 2017
Charles Arbeen
1 reviews US
Small Table
Beautiful! Easy to assemble. Matches previous purchases. Thanks
Date of experience: January 26, 2017
Terri S.
1 reviews US
Well made and sturdy
Spa bench is big enough to sit on comfortable, well constructed and sturdy.
Date of experience: January 27, 2017
Katherine Castillo
1 reviews US
Excellent Experience
Excellent experience. Great chatting experience. Called to place my order and talked through all the choices. Chose the White Glove Delivery service and they were very flexible about postponing my delivery for a couple of weeks to accommodate my schedule. Love my table and chairs. Can't wait for my next purchase with this company.
Date of experience: January 28, 2017
Dear Katherine, Thank you for your feedback. We are very pleased to hear of your satisfaction throughout your entire purchasing experience! We appreciate your business with Westminster Teak! Best regards, Michelle Sapp 888-592-8325
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About
Welcome to Westminster Teak, a premier designer and distributor of high end, sustainable, luxury grade outdoor furniture. Our unique position as a designer and distributor allows us to leverage our strengths in manufacturing by providing you with extremely high standards in quality and the service you expect and deserve, direct from the source. Apart from the ease of shopping from the comfort of your home, our online store affords us to pass on the savings of running retail space to the customer. Although we are not your traditional “brick-n-mortar” store, we have begun to partner with stores throughout the country in carrying our Grade A, Premium Teak Wood Outdoor Furniture, long lasting synthetic wicker outdoor furniture and contemporary Textilene Fabric Sling Furniture. Check our Dealer Locator utility to find an official reseller near you. If there are no dealers near you then please browse our website catalog and order direct knowing that all of our online systems are encrypted, safe and guaranteed. We offer a RISK FREE solution in that we will pay for return shipping if you are not satisfied. You will get a 100% refund, including any and all shipping charges. No restocking fees and no hidden charges! Our teak furniture comes with a Lifetime Warranty.