Reviews 4.4
2,107 total
Robin W.
1 reviews US
Wonderful Teak Table
Exceptional quality and easy to assemble
Date of experience: January 30, 2017
We are glad to hear that you are enjoying your bistro table. Please let us know if we may ever be of further assistance.
Mark Delles
1 reviews US
Great product, fast delivery
First quality wood and fit. The shower bench went together easily, looks great and is so sturdy I am certain it will last several lifetimes.
Date of experience: January 30, 2017
Thank you for your review. We appreciate your taking the time to provide your candid comments regarding our quality.
Robert Bulla
1 reviews US
The happy camper!
Ordering the bench was simple and the bench was delivered in perfect condition. The assembly was easy and it went to together sweet.
Date of experience: February 01, 2017
Dear Robert, Thank you for taking the time and sharing your purchasing experience and satisfaction with the ease of assembly. We appreciate your business with Westminster Teak!
dean graves
1 reviews US
High quality experience
Very nice and informative customer experience and the quality of the furniture is truly great craftsmanship. We are delighted with the whole experience and endorse "you get what you pay for" here.
Date of experience: February 04, 2017
Thank you for your feedback. Customer satisfaction and quality products are very important to all of us at Westminster Teak. Please let us know if we may ever be of further assistance.
Beth Mc Sorley
1 reviews US
Love the Golden Care line of products
I appreciate Westminster Teak carrying the Golden Care product line for hardwood and teak maintenance. Because of the super pricing I was able to get 2 liters each of the Teak cleaner and the Teak protector for my four teak umbrellas. I have completed revamping one of my 9' market umbrellas. It is as if the umbrella is new again! I can't wait till all 4 umbrellas are done and it is summertime...I look forward to months of enjoying my investment in my umbrellas all because of this great line of products to protect my teak investment..I look forward to many years of summer shade in style by my beautiful pool. Thank you WESTMINSTER TEAK!!
Date of experience: February 08, 2017
Dear Beth, We are pleased to hear of your satisfaction with the products and thank you for taking the time to post your review! If we can be of any assistance, please do not hesitate to let us know. Best regards, Michelle Sapp Westminster Teak 888-592-8325
Karey J McKenney
1 reviews US
Excellent Customer Service
They have always delivered what is promised and the teak is in good shape.
Date of experience: February 10, 2017
Thank you for taking the time to post your review, Karey! We are so happy to hear that you are satisfied with your order and truly appreciate your continued business with us. Should you ever need any assistance, please do not hesitate to email or give us a call! Kindest regards, Megan Ryan Westminster Teak Customer Service (888) 592-8325
Customer David Leach
1 reviews US
Teak oil
Received order in 3-4 days and product did an excellent job of restoring luster to all my teak furniture
Date of experience: February 12, 2017
Westminster Teak is pleased to have been able to assist with your project.
Olivia C
1 reviews US
Great quality, great design, great service!
Orderning anything unseen online can be challenging. Delivering orders to HI can be expensive and complicated. I had the best of luck with Westminster Teak. Sales people were very easy to communicate with and really knowledgeable. I got clear information about which stain - protectant to use for best results in our climate. Orderning was easy - you can order directly from website or work with a person. Now that the furniture arrived in Kauai everything looks stunning. Beautiful design, great workmanship, great cushions. I could not ask for anything more. Thank you!!!!!!!
Date of experience: February 15, 2017
Thank you for taking the time to post your review. Your satisfaction with your purchase is of great importance to us. We strive to provide quality products and excellent customer service.
Jeffrey G
1 reviews US
Excellent customer service
Great phone support very efficient shipping and tracking. I plan to continue using this company. I would like to in particular recognize Jeremy McFadden for excellent customer service
Date of experience: February 22, 2017
Thank you for the kind review Jeffrey. It was my pleasure to be of assistance. We are pleased of your satisfaction with you order and experience with us. We look forward to working with you again in the future for any teak furniture needs you may have. Thank you again for your business with Westminster Teak!
Kim Martinetti
1 reviews US
Excellent quality rocking chair
I ordered a teak rocking chair in January and was told that I would get it in two weeks. I did not hear from the company or did I get an e-mail so I called. I was told that they were getting a shipment from overseas and not sure exactly when that was coming. It would have been nice to have had some communication from the company. Then I get a phone call with them asking me what my address was and that the rocker would be sent. I told them not to send it until the following week cause we were going to be out of town. They sent it anyway. Good thing Monday was a holiday and nothing was being delivered. The box came Tuesday and someone was home to bring it into the house. The packing was excellent and the quality of the chair was excellent. The product overall is great! However the customer service department could be better in their communication.
Date of experience: February 23, 2017
Thank you for your remarks. Customer satisfaction is very important to all of us at Westminster Teak. We apologize for any miscommunication or misunderstanding with your order. I do see that the product was on back order when you placed the order and that there was a delay in receiving the back ordered items from our factory. We had noted your request to hold the shipment due to you being out of town and our warehouse specifically shipped the item to arrive when you would be back. We hope you enjoy your rocking chair for many years to come.
Kathleen Flynn
1 reviews US
Quality and Service
Fair price, minimal assembly, excellent customer service and speedy delivery. I will enjoy my new veranda rocking chair for the rest of my life. Quality through and through.
Date of experience: February 24, 2017
Dear Kathleen, We greatly appreciate your feedback and are pleased to hear of your satisfaction! If the need for teak arises again, please keep Westminster Teak in mind! Best regards, Michelle Sapp Westminster Teak
Beth
1 reviews US
Stainless Steel is Crap!
Do not buy anything with stainless because they use a low quality stainless. You will end up cleaning the rust spots off all the time!
Date of experience: March 01, 2017
We are sorry to hear that you are having issues with your stainless steel. Westminster Teak uses only the best quality products including commercial marine grade stainless steel. Although stainless steel has been generally regarded as the product that does not rust as the word seems to suggest, its surface, though resistant to corrosion, is still subjected to cosmetic deterioration. Brown "spots" appearing on the surface may be caused by air-borne pollutants in urban areas or salt in areas that are closer to the coast. These discolorations, however, are purely superficial and will in no way affect the mechanical strength or integrity of the furniture. Again we are sorry to hear about your dissatisfaction. We will be sending you a complimentary bottle of stainless steel cleaner and protector, and hope that with regular cleaning your furniture will look new again.
Mary Hoffman
1 reviews US
great service
This was my first purchase, chatted with a gentleman about the purchase, he was very well informed about the product in question. My order arrived in three days, unfortunately I have not had time to start the project.I
Date of experience: March 07, 2017
Thank you for your candid review. Westminster Teak remains committed to excellent customer service, quality furniture and furniture care products.
Joan Hill
1 reviews US
Enjoyed my visit
The employees were friendly and very helpful and I am happy with the table I bought.
Date of experience: March 11, 2017
Thank you so much for taking the time to post your review and for your kind words, Joan! We certainly appreciate your time and business with us and it is our pleasure to serve you! Best regards, Megan Ryan Customer Service (888) 592-8325
A Westminster Teak fan
1 reviews US
Best teak, Best service, Best value
This company, which I found in an online search several years ago for a large teak table as a birthday present for my husband, has been outstanding in every respect. I did some research, and their teak is truly sustainable. Designs are excellent, timely and timeless, and craftsmanship is the highest quality. Even the furniture assembly instructions are clear, concise, and easy-to-follow. The customer service department is helpful, professional and friendly, and can offer suggestions re: delivery. Finally, the value-to-quality ratio is the best; there is higher-priced teak available, but none I've seen is any better quality. That's why I re-order from Westminster.
Date of experience: March 14, 2017
Thank you for your comments. Customer satisfaction is very important to all of us at Westminster Teak. Please let us know if we may ever be of further assistance. Best Regards, Tammy Corbin
Joe
1 reviews US
WORKS GREAT
REALLY WORKS
Date of experience: March 14, 2017
Dear Joe, Thank you for taking the time to post a review on the Teak Shield product you received. Please let us know if there is anything else we can assist you with! Best regards, Michelle Sapp Westminster Teak 888-592-8325
Tom Browne
1 reviews US
Very satisfied with service and products
The products we have purchased have been great. We are very satisfied with delivery and quality of the items.
Date of experience: March 14, 2017
Dear Tom, Thank you for your feedback regarding your experience with Westminster Teak and the quality of the products. If there is anything we can assist you with, please let us know! Best regards, Michelle Sapp
NYC
1 reviews US
The teak planter is the highest quality I have seen, bought many.
The teak planter is the highest quality I have seen, bought many.
Date of experience: March 15, 2017
Thank you for the review. We appreciate your input and are pleased to hear of your satisfaction. Please keep us in mind for your future teak furniture needs. Best Regards, Customer Service Westminster Teak 888-592-8325
Howard
1 reviews US
good service shipping kills it
fast service but shipping cost would keep me from using them in future
Date of experience: March 21, 2017
Thank you for the honesty that you have shared. We try very hard to get the best shipping rates, but we must also factor in delivery service. We need to keep our deliveries on time and undamaged to the extent that we have control. We hope that the quality of our product will minimize the pain of shipping costs.
MCML55
1 reviews US
Beautifully constructed cushions
I have had 2 Westminster teak lounge chairs for 12 years and never had cushions for them because at the time I didn't want to spend the money. I finally decided it was time to splurge. The cushions are worth every penny...they fit perfectly, are constructed beautifully, super comfortable, and will be very easy to clean. I should have bought them 12 years ago!! BTW they were delivered within 5 days!
Date of experience: March 21, 2017
Westminster Teak is pleased to have been of assistance to you over these 12 years. Thank you for taking the time to note your satisfaction with the quality of the cushions and chairs. Your satisfaction is our joy.
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About
Welcome to Westminster Teak, a premier designer and distributor of high end, sustainable, luxury grade outdoor furniture. Our unique position as a designer and distributor allows us to leverage our strengths in manufacturing by providing you with extremely high standards in quality and the service you expect and deserve, direct from the source. Apart from the ease of shopping from the comfort of your home, our online store affords us to pass on the savings of running retail space to the customer. Although we are not your traditional “brick-n-mortar” store, we have begun to partner with stores throughout the country in carrying our Grade A, Premium Teak Wood Outdoor Furniture, long lasting synthetic wicker outdoor furniture and contemporary Textilene Fabric Sling Furniture. Check our Dealer Locator utility to find an official reseller near you. If there are no dealers near you then please browse our website catalog and order direct knowing that all of our online systems are encrypted, safe and guaranteed. We offer a RISK FREE solution in that we will pay for return shipping if you are not satisfied. You will get a 100% refund, including any and all shipping charges. No restocking fees and no hidden charges! Our teak furniture comes with a Lifetime Warranty.