Reviews 4.3
351 total
Damian B McIlhenny
1 reviews US
Amazing service
Amazing service, jewelry, customer service. 5 stars all around, made my engagement so much easier. Incredible company.
Date of experience: August 21, 2020
Hi Damian it was truly a pleasure to custom make the ring you wanted us to ..hope it brings you all the luck and blessing truly appreciate the business ..thanks vijay
customer
1 reviews US
I am so happy with my purchase of a…
I am so happy with my purchase of a tanzanite eternity ring. The stones are beautiful and workmanship is above.
Date of experience: August 21, 2020
Hi yes appreciate both the orders we love making fine jewelry all our stones are hand picked well matched gemstones and diamonds set in fine metal all in our NYC based factory thank you again for giving us a chance always around around thanks Vijay
Michelle
1 reviews US
Replacement Wedding Ring Successful!
Lost my wedding ring while visiting family. I was bummed, but excited to get to pick out a new one after 17 yrs of marriage. Found a design I liked and my husband found Trijewels. It was an absolute pleasure working with them! They are quick to respond to any questions before, during and after purchasing anything from them. I was particularly concerned about the amethyst color and Vijay was super patient and dialed in with me exactly what I was looking for. My ring arrived sooner than expected and was perfect! Exactly what I wanted in every way 💜 Highly recommend Trijewels, they go above and beyond! Thank you Vijay!!!
Date of experience: August 22, 2020
Hi Thank you for working with us so closely if I had a way I would make jewelry physically near my customers all the time, we are super transparent personalized jewelry company and our final goal is for you to be very happy and come back for more 🙏🏼 Thanks Vijay i.e: jp # 163541
Brian
1 reviews US
Slightly disappointed
Purchased through trijeweler because it seemed like the ring they had was exactly what we wanted. Unfortunately the gemstones were very inconsistent in size. The overall quality of the ring is fine, albeit a little substandard for the price. Product was created and shipped in a timely manner
Date of experience: August 22, 2020
Hi Brian sorry you feel this way , these are natural blue topaz so you would have slight variance in colors like any natural product , glad you got in time and we answered all your questions, I personally feel if you are not happy you should return the product for us to look at and we would be happy to show you other options . This ring has got many 5 star reviews for the quality and product https://www.trijewels.com/JP/Evelyn-Blue-Topaz-Eternity-Band-Gold/11683 , so we are also surprised to know what is wrong with it ..would love to resolve it so be in touch please. thanks Vijay
order5695
1 reviews US
Great Experience!
Vijay is phenomenal! He was able to direct me to the perfect ring, make it without any hiccups, and save me a ton of money. Super blessed to have found TriJewels!
Date of experience: August 30, 2020
Hi, Anna, thank you for the business..hope the ring brings you all the luck and blessings ..always around ..if you need anything thanks vijay
Jessica Bauer
1 reviews US
Great customer service and products
I purchased the Arria eternity band in blue diamonds. I was initially uncertain which ring I wanted to purchase. Vijay and his team were accommodating and sent me samples as well as a ring sizer to my home where I could see, feel and try on the rings. The communication was quick, and the team had great attention to detail. I took my ring to have secondary insurance appraisal by a GIA gemologist in my area. She confirmed that the stones were natural blue diamonds, and estimated the replacement value within $20 of the appraisal provided by TriJewels. The ring is gorgeous. The blue diamonds are so rich in color and just shine. I'm so thrilled. Thanks Vijay and team!
Date of experience: September 02, 2020
Hi Jessica We did what is good for our customers, I feel when one is not sure and trying to buy something so expensive we dont mind sending samples out for you to try and see if it goes well with your other rings or stacks well. We do manufacture our own jewelry so we do maintain a high level of quality and consistency and do understand our product could be tested and appraised by other appraising company, Glad it came out to your satisfaction. We are always here for you ..thank you again for the business. Best Vijay
Purvesh Mehta
1 reviews US
Loved the certified stone I got from…
Loved the certified stone I got from TriJewels it is gorgeous princess cut gia certified he helped me in choosing the right stone and quickly shipped it to us for my son he wanted give to his wife thanks Vijay and Trijewels will be back for more. PM
Date of experience: September 02, 2020
HI Purvesh, truly appreciate the faith in selecting the stones it is big ticket item and wanted it to be perfect for your daughter in law..god bless if you need anything else ..always here .. best Vijay
Jeffrey Laux
1 reviews US
Favorite Jeweler!
Vijay is a pleasure to work with. He’s always accommodating and reasonable. Trijewels is always my first stop for jewelry! My wife is always pleased 😉
Date of experience: September 03, 2020
Hi Jeff, Glad she liked the gorgeous diamond engagement ring and the wedding band, thank you for allowing us to be part of this most important purchase of your life..hope it brings you all the luck and blessings. Best Vijay
Natalie
1 reviews US
My girlfriend LOVED her necklace
My girlfriend LOVED her necklace. Thank you so much Trijewels!! Sincerely, Natalie
Date of experience: September 04, 2020
Hi Natalie yes it is super gorgeous neck pc one of our favorites , any thing else always around ..truly humble by every order we get .. thanks Vijay i.e: jp # 191554
Ron
1 reviews US
I was looking for a Particular wedding…
I was looking for a Particular wedding band in platinum for my wife. Trijewels were the only place that had exactly what I was looking for. It came on time, was 1/2 size too big. The return and replacement ring was fast and effortless. Very accommodating. Thank you
Date of experience: September 04, 2020
Hi Glad she liked it happy wife is happy life, we do make fine jewelry pretty much all metal types in our factory in nyc ..any thing else for us pls reach out to us any time at [email protected], would be super happy to serve you . Best Vijay i.e: jp # 66405
Catherine RN
1 reviews US
Vijay was immediately in contact with…
Vijay was immediately in contact with me after placing my order. He is so kind-hearted and professional! He explained to me how he went about hand selecting some rubies for me to choose from, which was unexpected and exciting! I absolutely love my ruby neckless and had a superb experience! Thank-you over and over!!!!
Date of experience: September 06, 2020
Hi Catherine My favorite gemstone Natural RUBY, we do carry some of the best for the price and glad you liked it ..it is was a nice expensive pc to make and we wanted it to be perfect for you , hope it brings all the love and luck in your life they are said to be magical :) best Vijay
Gute
1 reviews US
The perfect jeweler does exist! Stellar Product, Excellent Customized Experience, Ask for Vijay. Highest Regards. Top Marks.
My experience with TriJewels and Vijay was nothing short of spectacular. I was incredibly happy with the professionalism, the product, and the timeline of the two beautiful diamond rings I purchased. Vijay specially was friendly, knowledgeable and amenable. I would highly recommend this jeweler to anyone looking for a stellar quality product. The diamonds shine perfectly in the light. My husband has received countless compliments in the six weeks he has had the rings. They are so gorgeous. TriJewels and Vijay helped navigate me through their products quickly and efficiently. I was so impressed with the level of detail throughout the experience. He texted me with updates and even tried to find me a custom ring box in New York. I will be purchasing all my jewelry from this company moving forward! I know it can seem daunting to purchase jewelry online but I promise that they provide the highest quality products and give excellent customer service throughout. I was also very happy to spend my money with a family owned generational business - small businesses like this one are amazing. They truly do provide a better product and a customized experience that the big box stores couldn’t dream of doing. I have purchased many pieces of jewelry over the years including bespoke pieces and custom jewelers in 5 different states. This is the best jeweler I have found. Highly recommend.
Date of experience: September 06, 2020
Hi Gute OMG ..you have taken so much of time and consideration in your review for us that i am overwhelmed while replying to it. you are one of the sweetest person i have come across on the phone and yes our promise if you in NYC, we will get some lunch together and i will personally take you around our factory and explain each and every process of how we come up with some magical jewelry pcs which people cherish for life. thank you for allowing us to be part of this wonderful personal journey of urs. Best Vijay
Amy Bruce
1 reviews US
Excellent, Personal Service
My husband ordered me two rings to encourage me during my battle with cancer. The rings arrived. Beautiful stones but the settings were too high for my small hands. Vijay was wonderful. He immediately sent me a sample ring to see if that is the profile I wanted and he remade the rings for me! I wear them almost daily and I am reminded there are still artisans and business people who do care very much about their clients and making something beautiful for them.
Date of experience: September 07, 2020
Hi Amy , it was such a pleasure to connect with you ..i know we cannot share your pain in your battle with Cancer, but glad we could bring a smile to your pretty face, if there is anything for us even on personal level reach out to us on my personal number and we will be there for you. Best Vijay i.e: jp # 148903
Cindy
1 reviews RO
Best Service and Product!
Trijewels provided the very best jewelry shopping experience ever. After several years of patiently (impatiently) waiting,....my hubby uttered the 3 magical words I so longed to hear....."you can upgrade!" He told me to start "thinking" about what I would like and to make a list of my "must-have" and "non-negotiable" criteria. So, 2 minutes later, I retrieved the thick binder I had put together over the past decade with exactly that! I knew precisely what I wanted and thought this process would be simple. I was mistaken.....that is, until I met Vijay. Initially, I contacted another jeweler who assured me that my budget would allow me to purchase The Hope Diamond. OK, perhaps not the Hope Diamond, but a beautiful, clean and sparkly stone. That did not turn out to be the case when I met with the other person. So, I reached out to Vijay who I had randomly met at an unrelated event a few months prior. He had briefly mentioned his company and I remembered and googled the name and left a message. Almost immediately, Vijay called back. He spoke with us for several minutes to gain an understanding of what we were looking for. He truly listened. That same evening, he had already researched and short-listed a few stones that fit our wish-list and budget. By the next day, Vijay had personally viewed stones for us and believed that he may have found the perfect one for us. Although he was traveling to Asia the next day, Vijay made special arrangements and met with me at my convenience to show me the stone. This was the first and only stone that Vijay showed me. And, it was the winner. Vijay took care of every detail for us. He accomplished much of this as he was traveling on the plane and during stop-overs. He immediately began working on my design (sketches, etc.) and kept in touch with me throughout his trip. He kept me in the loop every step of the way, promptly answered all my questions (ALL OF THEM...and there were many) and began custom-building the ring as soon as he returned from his trip. The ring was completed earlier than expected and he did not disappoint. My ring is absolutely stunning, exquisite, breathtaking. Truly a dream come true. This gentleman is a true gem, a pleasure to work with and more importantly, an honest and beautiful human being. I am now a customer for life and will use this company for all future jewelry projects. Vijay/Trijewels has my highest appreciation and recommendation.
Date of experience: September 07, 2020
Dear Cindy thank you so much for the lovely review, honestly you were too easy and cute to work with ..we had so much of fun making this ring, ..being a super high ticket item the fact is you trusted us it self was our reward ..rest with little gods blessing we did come up together with a winner. hope it brings you all the luck, love and full of blessings , thank you for becoming my friend will always cherish knowing you .. best Vijay
Kathryn
1 reviews US
Trijewels..The most amazing online jeweler!!!
Trijewels... an amazing company. Superb jeweler. Well made jewelry .... gorgeous and perfect. Easy to work with. Everything done in a timely manner. Ongoing correspondence to be sure you are totally happy and satisfied. Looking forward to more purchases in the near future.
Date of experience: September 09, 2020
Hi Kathryn thank you so much for getting from us blue diamond eternity band ..hope you enjoy and really appreciate the business. Best Vijay
Pat
1 reviews US
Everything was professional from…
Everything was professional from beginning to end.
Date of experience: September 13, 2020
Hi Pat, Thank you for trying us out and appreciate the business. let us know if you need anything else thanks Vijay
customer
1 reviews US
Very prompt confirmation of my order &…
Very prompt confirmation of my order & attention to detail.
Date of experience: September 20, 2020
Hi Customer Thank you for being our Customer ..appreciate the business. Best Vijay
Jalen Lota
1 reviews US
Great service
Great service, very helpful personal e-jewelers, and was delivered within a week or so.
Date of experience: September 22, 2020
Hi Jalen thank you ..these are truly gorgeous hoop earrings all hand set right in NYC, if there is anything we need to do in future let us know. Best Vijay i.e: jp # 38690
Nancy S
1 reviews US
5 Star Service
I had not done business with this company before, but was so very, very pleased with the fantastic customer service in helping me find just the right sapphire jackets for my diamond stud earrings! I lost the ones I had many years ago and Reema and Vijay pointed me in the right direction and provided me with their expert guidance in purchasing just the right ones!! Many thanks to you both! Awesome service.
Date of experience: September 24, 2020
Nancy, you are were super sweet on the phone, people like you make us come to work everyday and make lovely jewelry for all of them. hope you like and it do talk about us to your customers ..and may the lord protect us from the craziness happening around us, from Covid to Forest fires. thank you again ..be in touch Best Vijay i.e: jp # 39219
Alberto P.
1 reviews US
channel band purchase
very professional and quick service, ring was exactly how I envisioned it
Date of experience: September 30, 2020
Hi Alberto, one of our toughest rings to hand set them ..glad it came out nice ..thank you again for the business. Best Vijay
Contact
About
It must be really insane right? Buying jewelry online was unheard of 15 years ago, and now direct manufacturers like us can offer you amazing jewelry through the internet. But now how do you decide who to work with? There are definitely so many players out there but when it comes to this decision - it’s pretty simple! You pick us because of our credentials, passion for the work, and dedication to YOU. I cut my first diamond when I was 18 years old and put up my own jewelry manufacturing unit when I was 22. With more than 35 years of experience behind me, I got tired of selling to wholesalers or retailers on the street in 2008. They never paid their bills on time and I knew I could do more for the end consumer. So, I started Trijewels, one of the first online jewelry companies, for you. We are based out of New York City, have our own manufacturing unit, hand pick our own gemstones and offer more than 15,000 styles. In a short amount of time, we have grown our presence all over the world selling to more than 25000 customers. We’ve grown as the internet has grown - making sure that we are available on top marketplaces like Amazon, Ebay, Etsy and Walmart too! Jewelry is supposed to be handed down from generation to generation, and that is our goal for each and every piece that we send out. With Trijewels, the most important business decision is to look after you. You, the customer is our number one priority, any time you buy a piece of jewelry from us we are humbled - this is what we love to do! All of our jewelry and gemstones are sourced are conflict free from our factory and we try our best to use eco-friendly raw material. As a part of Jewelers Vigilance Committee and Better Business Bureau, you can be reassured that these pieces are made with the utmost care. All our pieces come with limited lifetime warranty and guarantee and with Appraisal Certificates for insurance replacement reasons.We hope you can give us a chance to be a part of your life and We become ‘Your Personal eJeweler’. By the way we are in the heart of New York City, very close to Times Square, if you are around and want to come over and meet us or want to see how jewelry is made please stop by, as we are a factory not a showroom you may need to call in advance and set up an appointment, just let us know a day in advance it is that easy. Best, Vijay M Bhatia GD, AJP(GIA) CEO & Founder TriJewels