Reviews 4.3
351 total
Farley
1 reviews US
Easy online process, fast service, and attractive jewelry.
Ordering was a simple process and it was delivered well before expected. She loves the ring and we have both received compliments on it.
Date of experience: December 05, 2023
Hi, Thank you so much for your kind words! It's always wonderful to know that our customers are satisfied with our service and delivery times. We're especially delighted to hear that your partner loves the ring and that you've both received compliments on it. Your satisfaction and happiness mean everything to us. Best Vijay B
TJF
1 reviews US
Had a very good experience with Vijay…
Had a very good experience with Vijay and Rupa. A little confusion with shipping but they were so good to keep checking with me and the delivery. Also, the necklace is really nice, exactly what I had hoped for.
Date of experience: December 14, 2023
Hi, Thank you for your wonderful review! We're delighted to hear that you had a very good experienceOur team is dedicated to providing excellent customer service, and we're glad they were able to assist you with any confusion regarding shipping and ensure a smooth delivery process. We're also thrilled that the necklace met your expectations and was exactly what you had hoped for. Best Vijay B
Christian
1 reviews US
Great pieces
Great pieces. Hard to find custom piece ordered and engraving done for my employees. Happy with service and execution of order. Happy New Year.
Date of experience: December 29, 2023
Hi, Thank you so much for your kind words and for choosing us for your custom jewelry needs! It's always a pleasure to create something special for valued customers like you and your employees. Best Vijay B
DR
1 reviews US
This is my second purchase
This is my second purchase, I had to return the first one due to ordering the wrong size. I was refunded immediately once they received it back. Every person is going to be concerned about quality and business practices with high values items. Trijewels exceeded all expectations that I had.
Date of experience: January 07, 2024
Hi, Thank you for your continued trust in us and for taking the time to share your experience! we sincerely appreciate your understanding regarding the sizing issue with your first order. Providing top-notch customer service, including swift refunds and hassle-free returns, is paramount to us.we're here to ensure your jewelry journey with us remains exceptional. Best Vijay B
AM
1 reviews US
Very responsive and accommodating via…
Very responsive and accommodating via the live chat.
Date of experience: January 10, 2024
Hi, Thank you for your wonderful review! Glad to know that you found our live chat support to be responsive and accommodating. Providing excellent customer service is our top priority, and we're delighted that we could assist you promptly and efficiently. Best Vijay B
Julia
1 reviews US
The ring is beautiful and the quality…
The ring is beautiful and the quality and customer service is great.
Date of experience: January 07, 2024
Hi, We're delighted to know you're enjoying the beauty and quality of your ring, and that our customer service met your expectations. We're here to make your experience exceptional every step of the way. Best Vijay B
Gabe
1 reviews US
Owner was communicative and friendly…
Owner was communicative and friendly during our purchase confirmation conversation over text. Good quality jewelry making and shipped quickly once work was complete.
Date of experience: January 08, 2024
Hi, It's great to know that we were able to provide you with the assistance you needed. We also strive to maintain high standards in our craftsmanship and efficiency in our shipping process, so we're pleased to hear that your order was completed promptly and to your satisfaction. Best Vijay B
Consumer
1 reviews US
I made my first purchase from TriJewels…
I made my first purchase from TriJewels recently, and the experience was absolutely amazing! They were able to design and produce the ring I needed very quickly - in just a few days! The service they provided and quality of their jewelry are absolutely top-notch. I’ll definitely be returning again! - Sunny P.
Date of experience: January 11, 2024
Hi, Thank you so much for taking the time to share your wonderful experience with us! We take great pride in our ability to provide exceptional service and high-quality jewelry, Your satisfaction is our top priority, and we are delighted that we could design and produce the ring you needed quickly and to your satisfaction. Best Vijay B
Desiree
1 reviews US
Fantastic Service and Beautiful Jewelry!
I spoke with Vijay and he was very kind in talking me through my order and the best ways on navigating the purchase. I've had a very pleasant buying experience with this company. Looking forward to my next beautiful purchase! Thank you, Vijay, my new friend at TriJewels for your beautiful work and excellent service!
Date of experience: January 29, 2024
Hi, Thank you so much for your incredibly kind words! It was an absolute pleasure assisting you with your order and ensuring that your purchasing journey was smooth and enjoyable.At TriJewels, we strive to provide not only beautiful jewelry but also exceptional service. Best Vijay B
Teresa T
1 reviews US
Meir London Blue Topaz Ring
This ring is absolutely beautiful! The craftsmanship is amazing. I cannot find one flaw with this ring. The diamonds are bright and clear and the London blue topaz is remarkable. The ring also had substantial weight to it. It was delivered quickly. I give Tri-Jewelers a 10. I will buy from the again!
Date of experience: January 19, 2024
Hi, Your satisfaction and appreciation mean the world to us. Providing high-quality jewelry and exceptional service is our passion, and we're glad to have delivered a memorable experience for you.We look forward to welcoming you back to Tri-Jewels for your future jewelry needs. Best Vijay B
customer Pinky
1 reviews US
Fantastic experience
Fantastic experience! Great service and customer care.
Date of experience: January 20, 2024
Hi, Thank you for your kind words! Happy to hear that you had a fantastic experience with us. Providing excellent service and caring for our customers are top priorities. Best Vijay B
Silverio Saavedra
1 reviews US
Great Place for Gifts!
I went here for a gift for my wife and daughters and went in knowing what I wanted and in return recieved beautiful gifts for them. Thanks to Vijay and his attention to detail I walked out with a great deal and beautiful necklaces.
Date of experience: December 20, 2023
Hi, I'm pleased to hear that you liked our exceptional service and that you found the perfect gifts for your wife and daughters.We’re very grateful for customer like you hope you be with us for years to come! Best Vijay B
customer
1 reviews US
Earring doesn't close.
One of the earrings clasps simply doesn't clasp. Very embarrassing to give an essentially defective ( and very expensive) gift to a loved one. I guess it's my fault for buying online, but now I have to go pay a local jeweler to fix it. Very disappointing. They need to QC better.
Date of experience: January 17, 2024
Hi Sorry for the experience we are one phone call away all you need to reach out us via FaceTime or WhatsApp we would show how to tweak it for it to work perfectly as it is just a wire you need to push up or down no jeweler needed or even a pliers, just fingers, pls give us a chance to serve you before we go giving two stars for something so simple an issue , glad you liked the final pc and kept it. Reach out to us if yet any issue pls don’t spend money fixing it with an6 other jeweler we are here for you via email,chat or call Best Vijay B
Kyle
1 reviews US
10/10
They did a wonderful job making sure the ring would fit, along with the engagement ring, nice and simple buying process 10/10!
Date of experience: January 21, 2024
Hi, Ensuring that the ring fits perfectly alongside the engagement ring is essential, and we're delighted that we could assist you seamlessly through the buying process. Best Vijay B
Hillery
1 reviews US
Beautiful rings! Fast delivery!
Beautiful rings! Fast delivery!
Date of experience: November 13, 2023
Hi, We're delighted to hear that you are pleased with the beautiful rings you received and that our delivery service met your expectations. Best Vijay B
Michelle Forbes-Baptiste
1 reviews US
Classy Sassy!
Classy Sassy! The service was quick and reliable. The rings were well set and met expectations.
Date of experience: February 14, 2023
Hi, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our service quick, reliable, and that the rings you received were well-set and met your expectations. Best Vijay B
Caryl B
1 reviews US
Stunning ring!
I wanted a ring that would celebrate a recent success and become an heirloom for my family. Vijay was fantastic to work with in helping with the purchase and everything - including patiently answering several of my questions about settings and the price. I saw the ring go on sale with the Valentine’s code so I placed an order last week. I was able to easily pick the exact stones and metal that I wanted in the setting. Immediately after ordering, they reached out to confirm my ring size before they made my ring. The insured package arrived earlier than expected, even with overnight shipping. I absolutely love it! It’s stunning! Even better than the photos on the website. I will be purchasing from Vijay again!
Date of experience: February 15, 2024
Hi, We truly appreciate your business and the opportunity to be a part of this special moment in your life.It was a pleasure assisting you in selecting the right ring, answering your questions, and ensuring that everything met your expectations. Best Vijay B
Kim Jacobik
1 reviews US
Happy customer
Excellent communication and got exactly what I wanted. Beautiful tanzanite bracelet.
Date of experience: February 07, 2024
Hi, I'm delighted to hear that you're pleased with your tanzanite bracelet Enjoy wearing it, and if you ever need anything else, don't hesitate to reach out. Best Vijay B.
Dan L
1 reviews US
Vijay is the man!
Vijay is the man! His expertise and patience made our ring-buying experience truly one of a kind. From start to finish, he guided us through the process and made sure we were comfortable and informed every step of the way. We never felt rushed. Vijay encouraged us to take our time to get the perfect ring. His dedication and care are unmatched. I'm already planning to reach out to him for future purchases, and I wholeheartedly recommend him to anyone in need of a jeweler.
Date of experience: February 16, 2024
Hi thank you so much for working so closely with us, we had fun from sketches to actual final product..glad she liked it , always here for you guys. Best Vijay B
Kathryn
1 reviews US
Beautiful earrings
Beautiful earrings, exactly what I wanted and arrived early!! Very happy!!
Date of experience: February 14, 2024
Hi Thank you for your fantastic review! We're overjoyed to know that the earrings were exactly what you were looking for and that they arrived ahead of schedule. Best Vijay B
Contact
About
It must be really insane right? Buying jewelry online was unheard of 15 years ago, and now direct manufacturers like us can offer you amazing jewelry through the internet. But now how do you decide who to work with? There are definitely so many players out there but when it comes to this decision - it’s pretty simple! You pick us because of our credentials, passion for the work, and dedication to YOU. I cut my first diamond when I was 18 years old and put up my own jewelry manufacturing unit when I was 22. With more than 35 years of experience behind me, I got tired of selling to wholesalers or retailers on the street in 2008. They never paid their bills on time and I knew I could do more for the end consumer. So, I started Trijewels, one of the first online jewelry companies, for you. We are based out of New York City, have our own manufacturing unit, hand pick our own gemstones and offer more than 15,000 styles. In a short amount of time, we have grown our presence all over the world selling to more than 25000 customers. We’ve grown as the internet has grown - making sure that we are available on top marketplaces like Amazon, Ebay, Etsy and Walmart too! Jewelry is supposed to be handed down from generation to generation, and that is our goal for each and every piece that we send out. With Trijewels, the most important business decision is to look after you. You, the customer is our number one priority, any time you buy a piece of jewelry from us we are humbled - this is what we love to do! All of our jewelry and gemstones are sourced are conflict free from our factory and we try our best to use eco-friendly raw material. As a part of Jewelers Vigilance Committee and Better Business Bureau, you can be reassured that these pieces are made with the utmost care. All our pieces come with limited lifetime warranty and guarantee and with Appraisal Certificates for insurance replacement reasons.We hope you can give us a chance to be a part of your life and We become ‘Your Personal eJeweler’. By the way we are in the heart of New York City, very close to Times Square, if you are around and want to come over and meet us or want to see how jewelry is made please stop by, as we are a factory not a showroom you may need to call in advance and set up an appointment, just let us know a day in advance it is that easy. Best, Vijay M Bhatia GD, AJP(GIA) CEO & Founder TriJewels