Reviews 4.3
351 total
PRM
1 reviews CA
Great company and service
Great company and service. The whole process was seamless. The custom order was exactly what I envisioned it to be. I will be back and I highly recommend .
Date of experience: February 28, 2024
Hi Thank you for your glowing review! We're delighted to hear that you had a seamless experience with us and that your custom order turned out just as you envisioned. Best Vijay B
Autumn Langlois
1 reviews US
Beautiful and just in time for big day!
Beautiful and just in time for big day!
Date of experience: March 04, 2024
Hi You're very welcome! I'm delighted that you found the product beautiful and arrived just in time for your big day. Congratulations on your special occasion! Best Vijay B
Susan C
1 reviews US
Very polite and professional
Very polite and professional. I will be buying from them again .
Date of experience: March 19, 2024
Hi We're thrilled to hear that you had a positive experience and you're considering purchasing from us again. Best Vijay B
USA Customer, Maryland
1 reviews US
Exceptional Experience: Professional, Attentive, and Lovely Pieces - 5-Stars
Over the past few years, I've been a loyal customer of TriJewels. Recently, I had the pleasure of purchasing a custom ring, designed from scratch, with the expert assistance of Vijay—a first-time experience for me. I wish outstandingly run businesses like TriJewels and owners like Vijay were the norm instead of the exception. I've been consistently impressed with TriJewels' website, which is incredibly detailed and informative. It allows customers to visualize how a piece will look by showcasing different options for metal, stone, and colors. The professionalism of the staff is also noteworthy; they are respectful, attentive, and extremely knowledgeable about their products. Vijay, in particular, stands out for his personal touch. He not only provides excellent customer service but also takes the time to speak to you as a person, not just as a customer. I highly recommend TriJewels and you don't have to rely on this review - if you have a question write to TriJewels and you can get a personal response to your own questions just like I did when trying to figure out if I could actually be happy with a custom designed ring.
Date of experience: March 28, 2024
Dear EA, You are too kind with your words, I am not alone in this company there is the production team, merchandisers, designers, shipping team, listing team, developers and jewelers they are my backbone and our heart of the company we are super grateful to them to build such a great company, We are not complete without each other. thank you again for keep coming back to us for more it is a honor, hope to make this new ring exceptional and she loving it. thank you Best Vijay B
customer
1 reviews US
They communicate/confirm
They communicate/confirm, my ring was as displayed online, and I received it in a timely manner well presented.
Date of experience: March 16, 2024
Hi Thank you for your positive feedback! We're delighted to hear that you're happy with your purchase and our service. Best Vijay B.
Lisa
1 reviews US
Your gotta love Sapphires!
Your representative was fantastic designing the perfect pendant for me. Very knowledgeable.
Date of experience: April 02, 2024
Hi wow we had fun making the bigger version thank you for giving us a chance to big the gorgeous necklace always here for you Best Vijay B
DB
1 reviews US
Quick response and personal…
Quick response and personal interraction.
Date of experience: April 05, 2024
Hi thank you for the allowing us to make this gorgeous ring, always around if you need any help. Best Vijay B
customer
1 reviews US
Great quality for the price
Great quality for the price. I highly recommend TriJewels!
Date of experience: March 29, 2024
Hi thank you so much for the opportunity, always around for any after sales service Best Vijay B
Lori
1 reviews US
Returning Customer
I cannot emphasize enough how thoughtful and understanding TriJewels was regarding my purchase. All my questions were answered and my conserns were put to rest. I am extremely happy with my ring. It is beautiful, and I received it days earlier than expected. I will be a returning customer. Thank you TriJewels!
Date of experience: March 27, 2024
Hi thank you so much for giving us a chance, we loved making it for you...always around if you got any more questions best Vijay B
Gail Goldsberry
1 reviews US
Always very willing to get me what I…
Always very willing to get me what I want. They have beautiful things. I am a frequent customer of this store.
Date of experience: May 06, 2024
customer
1 reviews US
Great selection
Great selection. Effective website. Quick customer service followup.
Date of experience: May 10, 2024
Contact
About
It must be really insane right? Buying jewelry online was unheard of 15 years ago, and now direct manufacturers like us can offer you amazing jewelry through the internet. But now how do you decide who to work with? There are definitely so many players out there but when it comes to this decision - it’s pretty simple! You pick us because of our credentials, passion for the work, and dedication to YOU. I cut my first diamond when I was 18 years old and put up my own jewelry manufacturing unit when I was 22. With more than 35 years of experience behind me, I got tired of selling to wholesalers or retailers on the street in 2008. They never paid their bills on time and I knew I could do more for the end consumer. So, I started Trijewels, one of the first online jewelry companies, for you. We are based out of New York City, have our own manufacturing unit, hand pick our own gemstones and offer more than 15,000 styles. In a short amount of time, we have grown our presence all over the world selling to more than 25000 customers. We’ve grown as the internet has grown - making sure that we are available on top marketplaces like Amazon, Ebay, Etsy and Walmart too! Jewelry is supposed to be handed down from generation to generation, and that is our goal for each and every piece that we send out. With Trijewels, the most important business decision is to look after you. You, the customer is our number one priority, any time you buy a piece of jewelry from us we are humbled - this is what we love to do! All of our jewelry and gemstones are sourced are conflict free from our factory and we try our best to use eco-friendly raw material. As a part of Jewelers Vigilance Committee and Better Business Bureau, you can be reassured that these pieces are made with the utmost care. All our pieces come with limited lifetime warranty and guarantee and with Appraisal Certificates for insurance replacement reasons.We hope you can give us a chance to be a part of your life and We become ‘Your Personal eJeweler’. By the way we are in the heart of New York City, very close to Times Square, if you are around and want to come over and meet us or want to see how jewelry is made please stop by, as we are a factory not a showroom you may need to call in advance and set up an appointment, just let us know a day in advance it is that easy. Best, Vijay M Bhatia GD, AJP(GIA) CEO & Founder TriJewels