Reviews 4.3
351 total
customer
1 reviews US
Ring was smaller than expected
Ring was smaller than expected. Did not look like ring in picture.
Date of experience: December 07, 2020
Hi so sorry you are not happy with the size we could give you other choices to pls reach out to us anytime. sometimes the images may look bigger but we do share the width and height of the ring wished that helped. Anyway hope the quality was good and overall you are happy. Thanks Vijay
Roberto Ruiz
1 reviews MX
Excellent service.
Excellent service. Thanks
Date of experience: December 08, 2020
thank you for the order ..glad you liked the ring thanks vijay
Michael Engler
1 reviews US
Excellent Service
Excellent Service. Vijay is the best. He helped me with some earrings and then designed a special pendant to complete the set.
Date of experience: December 08, 2020
Hi Michael ..always appreciate the business and love making jewelry for your family .. thanks vijay i.e: jp # 229642
customer
1 reviews US
great
the ring was beautiful! i loved it and im so excited to give it to my girlfriend. i wanted something dainty and beautiful, and not too cheesy. perfect!
Date of experience: December 09, 2020
hi awesome ..glad you like it and i am sure she will love it .anything we give with love they love it thanks vijay i.e: jp # 168356
Steven E.
1 reviews US
Vijay is great
Terrific products, fair price and great service. This is the fourth ring I've purchased.
Date of experience: December 10, 2020
HI Steven really appreciate our friendship and you always give us a chance to make something nice for your lovely family best Vijay i.e: jp # 62462
customer
1 reviews US
Very easy to place order
Very easy to place order, streamlined system.
Date of experience: December 18, 2020
hi thank you for the business best vijay i.e: jp # 120066
customer
1 reviews US
Description of sizing was difficult
Description of sizing was difficult
Date of experience: December 19, 2020
hi The sizing needs to be described ? did not understand the issue, we do send ring sizer on request any issue reach out to us at [email protected] we would love to help you out anytime..it is gorgeous ring and in future use our ring sizer chart we offer for all the countries in the world. thanks https://www.trijewels.com/RingSize.aspx in future use the above link to buy any ring. Best Vijay
From the Midwest
1 reviews US
First time buyer, will be back
Service and communication were excellent! Bought online, delivered fast, Wife absolutely LOVES her new ring!
Date of experience: December 25, 2020
hi Glad she liked it happy wife is happy life.. any after sales service you need let us know thanks vijay i.e: jp # 30812
Miller
1 reviews US
I can't say enough incredible things…
I can't say enough incredible things about Vijay!! I did a ton of research which led me to the Trijewels.com site and when I read all of his glowing reviews, and realized how wonderful the site is - easy to change out colors, settings, metals, evaluate pricing and options. I recommended my husband check it out for bands I was hoping to get for an anniversary gift. My husband couldn't believe how wonderful of an experience purchasing and working with ViJay was. He was beyond helpful, insightful, extremely honest, he sent pictures and even stones to my husband to be able to make his final decision. The final product is gorgeous and we both couldn't be happier!!
Date of experience: December 28, 2020
Hi Guys, thank you so much for the review super humbled we had fun ..sending samples out and stones, they were big ticket items ..we wanted to make sure it is perfect. so thanks again and we will be in touch. best vijay i.e: jp # 155988
DB
1 reviews US
Good value, great quality and excellent customer service.
My experience with TriJewels and Vijay has been excellent (5 stars). I wanted to make three identical channel set eternity bands each one with a separate birthstone for my wife and our two children. I wanted them to be able to be worn as rings, stacked, or as pendants on a necklace. From the moment I ordered the rings, I was immediately contacted by Vijay to confirm the specifics to ensure that I would be satisfied. Even with all of the supply-chain difficulties brought on by COVID, the proactive communication and transparency provided by the TriJewels team kept me completely in the loop and actually delivered earlier than expected. I am very happy with and impressed by TriJewels customer service. I will be a repeat customer. Good value, great quality and excellent customer service, what more can you ask for?
Date of experience: December 29, 2020
Hi Db, really enjoyed making the rings for you guys..the pics looked awesome ..always around if you need anything else ..thank you again. best vijay i.e: jp # 14486
customer
1 reviews US
We messed up the size when we ordered
We messed up the size when we ordered, emailed and it was rectified immediately. Great customer service. Beautiful ring! Thank you.
Date of experience: January 05, 2021
Hi Nothing to worry with us ..we have helped customer for life long ..any issue always around ..the most important thing we try to bring is trust in the relationship rest all can be fixed thank you ..again best vijay i.e: jp # 120070
R Campbell
1 reviews US
Beautiful rings!!
I just received my three Arria eternity bands with the birthstones of my daughters and grandchild. I am so pleased with the quality and how nicely they stack. Vijay provided the best possible customer service. I will not hesitate to purchase again or recommend him to others as Trijewels has a much broader selection than anything I can find in Texas. Thank you for a great online experience.
Date of experience: January 07, 2021
Hi R, you are too cute and super patient with us ..we were swarmed with orders and we needed time , you gave us that time so with all good blessings the rings came out gorgeous thank you again and appreciate the referral as your friend got 3 more rings from us thank you .. best Vijay i.e: jp # 12947
Mark
1 reviews US
The customer service and quality of the…
The customer service and quality of the ring that I received from Trijewels were beyond anything that I've recently encountered with my online or in store purchases. The owner, Vijay, personally reached out to me and offered a free ring sizer to guarantee that my girlfriend would receive a gift that would fit her perfectly. He continued to communicate the progress of the process and was very responsive to my inquiries. I would highly recommend purchasing from this jeweler and will continue to do business with them in the future.
Date of experience: January 12, 2021
Hi Mark, it has been a our pleasure we love making jewelry and love our customers too ..thank you again ..and always here. Best Vijay i.e: jp # 21078
Louise
1 reviews US
Magical jewelry at real time value!
I was so amazed at my eternity ring I asked Trijewels to make! The yellow and white diamonds just sparkle like twinkling stars! I feel like a movie star wearing this ring. it’s so gaga gorgeous! Thank you to owner and designer Vijay for making my anniversary so special! 🦋😬
Date of experience: January 20, 2021
Louise you are too sweet and warm as a person ..thank you for such a nice feedback we loved making it for you .. thanks Vijay i.e: jp # 111354
customer
1 reviews US
Disappointing delivery system
My rating has nothing to do with the jewelry itself, it has everything to do with the your choice of delivery service. The package was supposed to be delivered to my house and signed by someone 21 years and older, but we never received the package. Instead, a woman who lives five block from us came to my house bringing the package saying FedEx just left it at her door step with no signature. We are luck to even get the package. We went to investigate with FedEx but that fell on deaf ears. I am very dissatisfied and disappointed.
Date of experience: January 21, 2021
Hi i think we are healthy in this covid times we got to be super blessed, being disappointed due to fedex or any other carrier not delivering on time is not really worth it as they are also sometimes dealing with situations out of control, the only good thing we can tell you about our shipping policies is that we take insurance for every shipment incase it is lost they will pay us for it and you will always be safe with us with your money and order. so pls do enjoy your lovely jewelry and feel always blessed. best of luck we are alway here for our friends. vijay
Sally
1 reviews US
I love this shop-best customer service!
I love this shop! I bought several pieces of jewelry from them and their customer service is amazing. I just got a sapphire and diamond eternity band and they worked hard to find just the right sapphires for me-they are perfect. Highly recommended!
Date of experience: January 22, 2021
Dear Sally thank you for being with us for so many many years ..always here for you.. best Vijay i.e: jp # 175224
Adam Daffron
1 reviews US
World class experience
World class experience! I ordered an engagement ring, and the website was clear that it wouldn’t be delivered until a few days after I planned on proposing. I was ok with this, and planned on just giving the ring to my fiancé when it arrived. However, Vijay reached out to me directly and unprompted, asking if I was sure I wanted a size 8. I measured, but had actually measured incorrectly and he was able to update to a size 7. Since I was talking to him, I asked if they were able to get the ring to me the day before I planned on proposing. He said he’d try, but I had no expectations. Sure enough, I got it the day before, and it was beautiful. Very proactive customer service and a wonderful experience. You don’t find that often. Highly recommend this company, and huge thank you/shout out to Vijay. Thank you!!
Date of experience: January 22, 2021
Hi Adam thank you for your warm words behind vijay we got a great team and they work super hard so kudoos to them ..glad it worked out and hope she likes it and love you even more :) best vijay i.e: jp # 111354
ანა გოგიაშვილი
1 reviews GE
I think that it is the best jewelry…
I think that it is the best jewelry brand ever. Adina's jewelry are so fashion , you can found there everything you want,
Date of experience: January 27, 2021
Hi You meant TriJewels. thanks vijay
NitaL
1 reviews US
Beautiful earrings and great customer service!
Ordered my earrings right before Christmas, didn't expect to get them in time but ViJay made sure I did! He kept in touch with me regarding the stones he would use, timing, etc. I really appreciated that. The earrings were so beautiful but I wanted to change the design of the hoop (not the stones, they were beautiful and each came with a GIA report). No problem, they wanted me to be completely happy with my purchase. Once I sent a picture of what I wanted, he found the exact one! After a couple of weeks I had the exact pair of earrings I had been searching for. They are perfect and so was the service. Thank you ViJay (and Chandni), I couldn't be happier!
Date of experience: February 06, 2021
Hi Nita thank you for giving us a chance to make the product to your liking ..we actually loved the style so much that we will call it in your name. always around we are super fortunate to a fantastic team members to look after all our friends wanting to buy from us. best of luck vijay i.e: jp # 137545
customer
1 reviews US
Customer service is amazing
Customer service is amazing! Love this ring it is perfect!
Date of experience: February 09, 2021
Hi thank you it is super gorgeous eternity band thank you for giving us a chance ..glad we sent a ring sizer so it worked out perfect. thanks so much. best Vijay i.e: jp # 195266
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About
It must be really insane right? Buying jewelry online was unheard of 15 years ago, and now direct manufacturers like us can offer you amazing jewelry through the internet. But now how do you decide who to work with? There are definitely so many players out there but when it comes to this decision - it’s pretty simple! You pick us because of our credentials, passion for the work, and dedication to YOU. I cut my first diamond when I was 18 years old and put up my own jewelry manufacturing unit when I was 22. With more than 35 years of experience behind me, I got tired of selling to wholesalers or retailers on the street in 2008. They never paid their bills on time and I knew I could do more for the end consumer. So, I started Trijewels, one of the first online jewelry companies, for you. We are based out of New York City, have our own manufacturing unit, hand pick our own gemstones and offer more than 15,000 styles. In a short amount of time, we have grown our presence all over the world selling to more than 25000 customers. We’ve grown as the internet has grown - making sure that we are available on top marketplaces like Amazon, Ebay, Etsy and Walmart too! Jewelry is supposed to be handed down from generation to generation, and that is our goal for each and every piece that we send out. With Trijewels, the most important business decision is to look after you. You, the customer is our number one priority, any time you buy a piece of jewelry from us we are humbled - this is what we love to do! All of our jewelry and gemstones are sourced are conflict free from our factory and we try our best to use eco-friendly raw material. As a part of Jewelers Vigilance Committee and Better Business Bureau, you can be reassured that these pieces are made with the utmost care. All our pieces come with limited lifetime warranty and guarantee and with Appraisal Certificates for insurance replacement reasons.We hope you can give us a chance to be a part of your life and We become ‘Your Personal eJeweler’. By the way we are in the heart of New York City, very close to Times Square, if you are around and want to come over and meet us or want to see how jewelry is made please stop by, as we are a factory not a showroom you may need to call in advance and set up an appointment, just let us know a day in advance it is that easy. Best, Vijay M Bhatia GD, AJP(GIA) CEO & Founder TriJewels