Reviews 4.3
351 total
Big Dog NH
1 reviews US
New Mount for old stone
Ordered a ring setting to remount a stone in it. After talking with Vijay at TriJewels, he had us get the size of the stone so we got the right mounting. He then offered to purchase a stone, mount it at a very reasonable price. We took him up on it and are 100% satisfied!
Date of experience: October 12, 2020
Hi it was a pleasure she is happy , you like a hero so we are super happy ..if there is anything else ..always around best Vijay
customer
1 reviews US
Beautiful product!
The ring that I ordered was absolutely gorgeous! I greatly appreciate the time that you took out to contact me to make sure that everything came out perfect.
Date of experience: October 12, 2020
Hi Thank you so much for giving us a chance every order only makes us more humble. If there is anything we can do in future let us know Best Vijay
customer
1 reviews US
New favorite jeweler- just adore their ring!
I adore the ring, it's exactly what I had hoped and the customer service was fantastic. They even send me the specific stones they selected beforehand. Great service, prices and I would recommend to anyone. Cheers!
Date of experience: October 13, 2020
Hi thank you so much for giving us a chance best vijay
Nick Russo
1 reviews US
Excessive communications…
Product was nice, unfortunately there were too many subsequent e-mails received even after unsubscribing.
Date of experience: October 13, 2020
Hi Nick Glad you liked the product and service, we will make sure you should not get more emails from us . Sorry for any inconvenience. Thanks Vijay
Wess
1 reviews US
This place is fantastic
This place is fantastic. Ring is beautiful and it showed up 8 days early! I cannot say enough good about this place!!
Date of experience: October 13, 2020
Hi Wess Glad you liked it thank you again for the business of there is anything we can do please let us know always at your service Best Vijay
customer
1 reviews US
Great Service
I had some questions about the jewelry I was ordering. The owner called me back instead of the manager and was super. He answered all my questions, gave me information I needed and email address in case I had any other questions. I cannot wait to get the jewelry. I read other reviews from customers and all seemed satisfied.
Date of experience: October 14, 2020
Hi Super excited to make the jewelry pcs for your family ..thank you for the opportunity. Best Vijay i.e: jp # 172146
Jeremy Hirschbeck
1 reviews US
Custom wedding band
Vijay did a great job making my wife's wedding band (2.50 mm Princess Cut Black and White Diamond Eternity Band). He was very thorough in making sure the shape would sit perfectly with her engagement ring. He stayed in constant communication during design and fabrication. I highly recommend his work.
Date of experience: October 20, 2020
Hi So nice of you to leave this feedback, it is super hard and expensive ring to make glad we could make it perfect for her ..thank you again and yes looking forward to more projects work on for you . thanks Vijay i.e: jp # 62173
EllenHorovitz
1 reviews US
Fabulous 2.30 mm Ruby Eternity Band
Vijay was so helpful with my order. I just LOVE my new ring, the Ashlyn 2.30 mm Ruby Eternity Band. The rubies are much larger than I had expected (I thought it might be smaller!) They are exquisitely bezel set; the ring is flawless and beautifully crafted. It was a pleasure doing business with TriJewels. I will surely be a repeat customer! This is a very trustworthy business.
Date of experience: October 22, 2020
Hi yes my favorite ring, it takes years of experience to bring it together as bezel and channel setting is not easy ..but we got great team here and so thank full to all of them .. appreciate your friendship and we will surely meet in NYC soon. Best Vijay i.e: jp # 13947
customer
1 reviews US
Love my ring
Love my ring! Vijay was so polite and courteous. Very thorough in the questions he asked pertaining to the style and size. Sample rings of various sizes were sent to us to examine. The ring arrived in the time promised, even with COVID-19. I would highly recommend him to anyone requiring specialty jewelry. Thank you so much, Vijay.
Date of experience: October 31, 2020
Hi Thank you for the kind words and glad you liked the rings, we are always here for a customer , appreciate the trust and chance . thanks Vijay i.e: jp # 134830
Stephen
1 reviews US
Great products and service. Vijay is awesome
Trijewels has an amazing selection of high quality, beautiful products and Vijay is top-notch when it comes to customer services. I purchased a couple of pieces for my wife’s birthday that he helped to customize (repeatedly) to get to the perfect fit. The end-product is perfect and my wife couldn’t be happier. Definitely recommend Trijewels to anyone!
Date of experience: November 07, 2020
Hi Stephen, very warm words..thanks so much for giving us a chance to be in your life ..anything you need always around .. thanks vijay i.e: jp # 52945
customer
1 reviews US
Absolutely the best customer service
Three years ago my wife and I were getting ready to celebrate our 20th wedding anniversary, and I had waited too late to get the perfect gift. I was looking for a nice piece of jewelry, in particular a ring. Everywhere I looked I could not get it in time. I found Tri Jewels online. I must admit I was a little bit skeptical about buying a fine piece of jewelry on the internet. I ended up making contact with the owner, VJ, and he completely eased my worries and got me the ring in about three weeks just in time for the anniversary trip. I gave her the ring right after we boarded a plane for our trip to Costa Rica. It turned out to be a little bit too small and when I got home I sent it back to him. He immediately made the adjustment and got the correct size back to me. A few weeks ago my wife said she would like to have a matching ring. I contacted VJ. He immediately pulled my file told me exactly what to buy and gave me even a better price this time. He's great and I encourage anyone and everyone to give him some business. It is tough times in New York right now. Buy your wife something nice for Christmas.
Date of experience: November 10, 2020
Hi, Just having fun making beautiful Jewelry for my beautiful Customers who land up becoming friends with us for ..hope she likes the 2nd master pc we will make and cherish it for life ..thank you again for coming back for more .. your friend Best Vijay i.e: jp # 21623
Usama Jawed
1 reviews US
Wedding band
This was our second visit to Vijay and the whole experience was just as pleasant as the first one. Vijay got my wife the perfect wedding band he kept in touch with us through out the processes and ensured we were satisfied from start to finish.
Date of experience: November 11, 2020
Hi Usama thank you so much for giving us a chance to be in your life and keep making these gorgeous jewelry for your lovely family ..thank you best vijay i.e: jp # 101147
Lev Gedrich
1 reviews US
I recently purchased a necklace from…
I recently purchased a necklace from Trijewels and everything about the product, service and price was amazing. Will definitely come back to buy more jewelry!
Date of experience: November 19, 2020
Hi Lev thank you for your 2nd purchase ..glad she liked the diamonds and sapphires on cable..always around if you need anything ... thanks vijay i.e: jp # 230535
Gustav
1 reviews US
Excellent product and customer service
Excellent product and fantastic customer service!! Will be looking here first from now on.
Date of experience: November 20, 2020
Hi Gustav it was fun making the jewelry for you ..and always around for any after sales service. Best Vijay i.e: jp # 74546
customer
1 reviews US
Beautiful diamond eternity band at a…
Beautiful diamond eternity band at a great price. The jeweler took the time to call to ask questions to ensure I got what I wanted. I will buy from this company again!
Date of experience: November 22, 2020
hi, thank you for the warm feedback we do take extra care of hand setting these gorgeou diamonds all in our NYC factory ..appreciate the business. Best Vijay i.e: jp # 156034
Bill W
1 reviews US
The whole process was excellent
The entire selection/ordering/payment process went smoothly. Communication was good. The merchandise appears to be exactly what I ordered. It looks elegant and well-made. No difficulties and/or surprises. I’m pleased. Thank you.
Date of experience: November 26, 2020
Hi Bill thank you so much for the kind feedback, these ear studds are gorgeous , hand matched and hand set. if you ever need any after sales service we are always here for you. best Vijay i.e: jp # 66526
customer
1 reviews US
I was worried about ordering a wedding…
I was worried about ordering a wedding band online but Trijewels was very responsive and wanted to make sure that my band would match my engagement ring well. They also resized the band for me very quickly. I couldn’t be more pleased with the beautiful wedding band or the service I received.
Date of experience: November 28, 2020
Hi We feel for jewelry ordering online ..there got a be a personal touch and we try our best to offer that. thank you again for buying from us. Best Vijay i.e: jp # 47660
Elizabeth G
1 reviews US
Amazing service and communication
Amazing service and communication! I’ve purchased two rings from them now and both times I was very pleased with the product and service.
Date of experience: November 28, 2020
HI Elizabeth, these are surely pretty rings ..glad you liked both of them thanks so much for always keeping us in mind. Best Vijay i.e: jp # 27347
customer
1 reviews US
Best customer service!
I just purchased my second ring from TriJeweler and I can't wait for it to arrive. I love their costumer service and ease for ordering. I have also returned my ring due to a missing sapphire and they replaced it no questions asked.
Date of experience: November 29, 2020
Hi thank you for coming back for more, we appreciate the loyalty and always around to serve. Best Vijay i.e: jp # 76165
customer
1 reviews US
Customer service was timely...
Customer service was timely and very helpful. Will be back in the future
Date of experience: December 02, 2020
Hi thank you so much ..appreciate the business and always around to serve. Best Vijay i.e: jp # 178973
Contact
About
It must be really insane right? Buying jewelry online was unheard of 15 years ago, and now direct manufacturers like us can offer you amazing jewelry through the internet. But now how do you decide who to work with? There are definitely so many players out there but when it comes to this decision - it’s pretty simple! You pick us because of our credentials, passion for the work, and dedication to YOU. I cut my first diamond when I was 18 years old and put up my own jewelry manufacturing unit when I was 22. With more than 35 years of experience behind me, I got tired of selling to wholesalers or retailers on the street in 2008. They never paid their bills on time and I knew I could do more for the end consumer. So, I started Trijewels, one of the first online jewelry companies, for you. We are based out of New York City, have our own manufacturing unit, hand pick our own gemstones and offer more than 15,000 styles. In a short amount of time, we have grown our presence all over the world selling to more than 25000 customers. We’ve grown as the internet has grown - making sure that we are available on top marketplaces like Amazon, Ebay, Etsy and Walmart too! Jewelry is supposed to be handed down from generation to generation, and that is our goal for each and every piece that we send out. With Trijewels, the most important business decision is to look after you. You, the customer is our number one priority, any time you buy a piece of jewelry from us we are humbled - this is what we love to do! All of our jewelry and gemstones are sourced are conflict free from our factory and we try our best to use eco-friendly raw material. As a part of Jewelers Vigilance Committee and Better Business Bureau, you can be reassured that these pieces are made with the utmost care. All our pieces come with limited lifetime warranty and guarantee and with Appraisal Certificates for insurance replacement reasons.We hope you can give us a chance to be a part of your life and We become ‘Your Personal eJeweler’. By the way we are in the heart of New York City, very close to Times Square, if you are around and want to come over and meet us or want to see how jewelry is made please stop by, as we are a factory not a showroom you may need to call in advance and set up an appointment, just let us know a day in advance it is that easy. Best, Vijay M Bhatia GD, AJP(GIA) CEO & Founder TriJewels