Reviews 4.3
351 total
Scott Harrison
1 reviews US
The transaction was better than I…
The transaction was better than I could’ve expected in every way. Communication throughout the process was top-notch. The ring itself is beautiful and came in above the stated carat weight. The missus was so pleased I’ve already placed a second order for Valentines Day. Highly recommended!
Date of experience: January 31, 2022
Hi due to distance i feel we should do our best and be super transparent ..best vijay
Amanda Wilson
1 reviews US
Excellent Service!
Vijay and the TriJewels team proactively and promptly handled every part of my purchase. They were incredibly informative and responsive even outside of regular hours. I ordered an eternity engagement band and two wedding rings and the photos did not do them justice! Complimentary resizing after I selected too small took less than a week door to door even though I live across the country. Thank you for the great service and jewelry to cherish for a lifetime!
Date of experience: February 02, 2022
Hi Glad we could be there and all went smooth best vijay
Emi
1 reviews US
Great quality diamonds and the…
Great quality diamonds and the beautiful unique design make me very happy! It was my first time purchasing jewelry online, so I was apprehensive about the size and how it would look in person. However they helped me with not only the size (sent me the actual ring to fit) but also about the other rings that I’m going to wear it with, and explained some features to resolve any potential concerns in advance. After all the detailed information, I had nothing to worry about and the rings were just as I expected! This shopping experience was beyond ordinary online shopping. I’m going to buy one for my husband too.
Date of experience: February 03, 2022
bringing 32 years of experience on the table so had fun making the same thanks vijay
Ron Collins
1 reviews GB
My wife love the diamond ring i bought…
My wife love the diamond ring i bought for her last time I traveled. It shows elegance and worth the price i paid for.
Date of experience: February 04, 2022
awesome thanks vijay
Leann
1 reviews US
Customer service was beyond excellent
Customer service was beyond excellent! The earring jacket is beautiful!
Date of experience: February 06, 2022
thank you ..best vijay
DCSPEED
1 reviews US
Beautiful
Beautiful! Super fast shipping. Great quality and personal service
Date of experience: February 10, 2022
yes glad we could make it on time best vijay
Janice Mittelstaedt
1 reviews US
Perfection
I worked with Vijay to create my engagement ring. I’ve been married 48 years and we never spent the money for a ring…….other priorities. I am now a priority!!! He was gracious and patient and helped me create a ring that was worth waiting for! I LOVE it. It is perfect! Thank you Vijay!
Date of experience: February 15, 2022
Hi ..just enjoyed making it for you ..thank you for giving us a chance truly appreciate the business and relationship..best vijay
Beverly Vaughn
1 reviews US
The yellow diamond band is exquisite
The yellow diamond band is exquisite; quite the surprise.
Date of experience: February 16, 2022
Hi we try our best and super choosy of the products we sell ..glad you liked it best vijay
Luisa
1 reviews PE
The best service
The best service , highly recommend, I will use again
Date of experience: February 25, 2022
Hi ..thank you so much Best Vijay B
Ankurika patel
1 reviews US
We had an excellent experience with…
We had an excellent experience with Vinaybhai. My ring was delivered on time and beautifully made.
Date of experience: March 03, 2022
Hi ..super expensive ring appreciate the faith and we had fun making both the rings for you ..have a lovely trip best Vijay B
Enric
1 reviews ES
great customer service
I ordered a lovely evil eye ring for my wife with a sapphire. After receiving it, we realized the sapphire was darker than what we were envisioning (our fault!), and asked for the same ring with a blue diamond (gorgeous). Unfortunately, the second ring had a few small manufacturing defects. The team at TriJewels / Vijay were fantastic and helped us with a simple refund for the first ring, and a fix for the second that my wife now wears all the time. They were understanding and willing to work with us throughout the process. Wonderful resolution to what could have been a very painful experience.
Date of experience: March 09, 2022
Hi appreciate your patience and time given for us to make it right ..we all can you little TLC thank you for the business too ..Best Vijay B
Susan
1 reviews US
They are a great company they even…
They are a great company they even reached out to confirm that my order was correct.
Date of experience: March 10, 2022
Hi yes after all you spend your hard earned money the least we can do is make this journey fun and easy..thanks Vijay B
A S
1 reviews US
First time buying an engagement ring
First time buying an engagement ring, I decided to buy online so as to not support the big brand stores because of their various views. Trijewels sells rings and that seems to be what they stick to doing. They (usually Vijay) answered all my emails through the process, always willing to help. The ring is legit, even had it checked. I’ve been getting ads on social media from various companies that have the online setup, but none had what I was looking for. Very Satisfied 🙏🏻
Date of experience: March 17, 2022
Hi Wow we had fun making the ring for you and always here for any thing more you need..Best Vijay B
John
1 reviews US
Excellent experience
Excellent experience! We will be keeping our business with TriJewels.
Date of experience: March 17, 2022
Hi this is one of our toughest rings to make to match all the stones perfectly and hand set them ..appreciate the business always around best Vijay B
Steve
1 reviews US
Lost ring duplicated! Great work!
I have nothing but fantastic things to say about trijewels, in an effort to have a lost wedding band duplicated, they succeeded past my expectation and right to perfection. Very impressed with the workmanship, quality, and price. Thanks for a great job!
Date of experience: March 22, 2022
Hi thank you ..we always have fun making our jewelry right here in NYC, we can do these rings in all color and metals thank you for working with us best vijay
customer
1 reviews US
After having a problem with an initial…
After having a problem with an initial order, the problem was resolved in a timely, professional manner. Impressed by the handling of the situation, it qualified another purchase. That purchase was affected without incident.
Date of experience: March 27, 2022
Hi thank you for working with us glad we fixed it and all are happy best Vijay B
customer
1 reviews US
I had difficulties being at home to…
I had difficulties being at home to accept delivery and TriJewels was extremely accommodating. They arranged for change in delivery method after item had already been sent to UPS. No hassle at all for me and I'm very happy with them!
Date of experience: April 01, 2022
Hi Glad you were so patient and nice about it ..made it easier to get it done ..thank you for the care .best Vijay B
Larry K. Wilson
1 reviews US
So happy with my purchase!
Thank you for finding me the perfect Ring, it's exactly what I wanted. Absolutely superb with all the original paperwork in perfect condition. Professional, first class service. Just received the ring today and it is really lovely and sparkly and comfortable to wear. On this purchase I cannot recommend TriJewels highly enough. Many thanks,
Date of experience: April 03, 2022
Hi nice expensive ring ..glad you liked it we do hand pick the stones and custom make them as per ring size right here in NYC, appreciate the business Best Vijay B.
Carly Braelyn
1 reviews US
Excellent service
Excellent service! I would gladly buy jewelry from you again.
Date of experience: April 05, 2022
Hi thank you pls do ...always here to service the old and sell the new ..best Vijay B.
JG
1 reviews US
Found TriJewels through a google…
Found TriJewels through a google search. I was looking for a specific style of ring for a gift and TriJewels had a ton of customization options that matched my needs perfectly. website ordering process was easy to execute. Customer service reached out immediately (on a sunday!) to clarify my order. Received the ring via Fedex quickly and the quality exceeded my expectations.
Date of experience: April 05, 2022
Hi yes we do offer so many choices ..with great suppliers and lovely customers like you ..jewelry making is fun ..best Vijay B.
Contact
About
It must be really insane right? Buying jewelry online was unheard of 15 years ago, and now direct manufacturers like us can offer you amazing jewelry through the internet. But now how do you decide who to work with? There are definitely so many players out there but when it comes to this decision - it’s pretty simple! You pick us because of our credentials, passion for the work, and dedication to YOU. I cut my first diamond when I was 18 years old and put up my own jewelry manufacturing unit when I was 22. With more than 35 years of experience behind me, I got tired of selling to wholesalers or retailers on the street in 2008. They never paid their bills on time and I knew I could do more for the end consumer. So, I started Trijewels, one of the first online jewelry companies, for you. We are based out of New York City, have our own manufacturing unit, hand pick our own gemstones and offer more than 15,000 styles. In a short amount of time, we have grown our presence all over the world selling to more than 25000 customers. We’ve grown as the internet has grown - making sure that we are available on top marketplaces like Amazon, Ebay, Etsy and Walmart too! Jewelry is supposed to be handed down from generation to generation, and that is our goal for each and every piece that we send out. With Trijewels, the most important business decision is to look after you. You, the customer is our number one priority, any time you buy a piece of jewelry from us we are humbled - this is what we love to do! All of our jewelry and gemstones are sourced are conflict free from our factory and we try our best to use eco-friendly raw material. As a part of Jewelers Vigilance Committee and Better Business Bureau, you can be reassured that these pieces are made with the utmost care. All our pieces come with limited lifetime warranty and guarantee and with Appraisal Certificates for insurance replacement reasons.We hope you can give us a chance to be a part of your life and We become ‘Your Personal eJeweler’. By the way we are in the heart of New York City, very close to Times Square, if you are around and want to come over and meet us or want to see how jewelry is made please stop by, as we are a factory not a showroom you may need to call in advance and set up an appointment, just let us know a day in advance it is that easy. Best, Vijay M Bhatia GD, AJP(GIA) CEO & Founder TriJewels