Reviews 4.3
351 total
Barbara G.
1 reviews US
Impressed with Quality and Responsiveness
I have ordered twice from Trijewels.com, and both times I was very impressed with how quickly they filled the order, as well as with the quality and value. In the most recent case, it was somewhat of a rush (and it was a retirement gift for a colleague). It was also the week before Valentine's Day, so I was not confident that it would reach its destination in time. It did. In fact, it was early. Lovely jewelry that is priced reasonably and delivered with exceptional customer service. I will continue to order from them.
Date of experience: February 10, 2021
Hi Barbara We cherish your business and your relationship with us ..thank you for always giving us a chance. thanks Vijay i.e: jp # 210630
customer
1 reviews US
Good customer service! Thanks 👍🤘👍
Good customer service
Date of experience: February 21, 2021
Hi Awww ..thank you so much ..this is the least one should do to get business and retain the same. thanks Vijay i.e: jp # 125284
Varun
1 reviews US
I got my engagement ring from Trijewels…
I got my engagement ring from Trijewels and I even did some comparative shopping, but Trijewels was the best. They had Tiffany like quality designs and finishes! Highly Highly recommend buying from trijewels!!
Date of experience: February 22, 2021
Hi Varun, thank you for giving us a chance to be in your life for such a big moment and such and expensive product ..glad she liked it.. always around. best Vijay i.e: jp # 115854
Mike C.
1 reviews US
Wonderful experience!
Wonderful personal service. The ring you designed is perfect! She loves it and I couldn’t be happier. Thank you for taking the time to put this together for us.
Date of experience: February 26, 2021
Mike thank you for working with us , glad it worked out perfect ..thanks so much. best Vijay i.e: jp # 151049
customer
1 reviews US
I received my ring very quickly after…
I received my ring very quickly after ordering and it is beautiful. The customer service was excellent as well. I had a couple of questions through the process and I was given prompt helpful responses.
Date of experience: February 27, 2021
Hi thank you so much for the business glad she liked it and always around if you need anything. best vijay i.e: jp # 144615
David R.
1 reviews US
Take the Bad with the Good I Guess...
The positive: It is a beautiful piece of jewelry that my girlfriend was, and still is, floored by. She gushes about it almost daily. The picture and design is accurately represented. The negatives: There was supposed to be an engraving which was never done. Seeing the ring in person, I don't see where or how it could have been done on such a delicate ring. But I should have been notified that it wasn't going to happen. I also wasn't sure about the ring size, so I told a ring sizer would be included, which it wasn't. Also, the delivery was a nightmare. I was notified by FedEx that it would be arriving before noon on a Tuesday, signature required. Being in healthcare and with a surge in the pandemic, taking off work wasn't an option. I tried to reroute it to a FedEx facility, but was told that couldn't be done since the sender put a restriction on the delivery that it could ONLY be delivered to our residence. Luckily/Unluckily my girlfriend was notified when FedEx rand the video doorbell and she was able to verbally "sign" for it, but ruined the Valentine's Day surprise.
Date of experience: February 28, 2021
hi David on checking your order we got no engraving instructions ..in future i always request our customer pls follow up on ring size and engraving instructions via email or phone if any change we are here to serve you not displease you. glad FedEx does not allow anyone else to reroute package's as many times due to fraud one can always send your package to wrong address and deny the actual customer getting their lovely jewelry pc, so it is not anyone's else fault so no need to get frustrated on that. Glad you she liked the jewelry pc very honestly only control i have is making gorgeous jewelry rest outside forces is not in our control and all our packages are insured and need to be signed. don't make small things like these ruin your blessed every day .. if anything else we can do let us know. be blessed my friend. best Vijay
H Klein
1 reviews US
I love my earrings
I love my earrings. Customer service is great!
Date of experience: March 01, 2021
Hi H, thank you for keep coming back and giving us the opportunity to serve you with our gorgeous jewelry pcs. always around. thanks vijay i.e: jp # 9886
Stacy Dodd
1 reviews US
Beautiful ring and excellent customer…
Beautiful ring and excellent customer service. My ring got lost in the mail for an extra week and they were very responsive and worked with USPS to locate the ring quickly. The ring is gorgeous and I am very happy with it!
Date of experience: March 01, 2021
Hi Stacy ..always welcome , let me know if you need anything else , USPS has been pretty challenging these days ..glad you were patient appreciate the business thanks vijay i.e: jp # 89166
customer
1 reviews US
Ordered this ring to compliment my…
Ordered this ring to compliment my engagement ring and it’s absolutely perfect. Really great quality. I’m happy.
Date of experience: March 05, 2021
Hi thank you so much for the business ..loved to make it ..always around .. best vijay i.e: jp # 195250
Katya Lychko
1 reviews US
Spectacular Special Order Ring
TriJewels manufactured a special order diamond and ruby stacking ring for me to match two existing rings I already had from another jeweler. It took a few weeks, but the end result surpassed my expectations and my new ring looks even better in terms of workmanship quality than the other two that I have had before. Communication was always very efficient and I was getting immediate responses to my questions and updates on my order status. Thank you, TriJewels, I will be happy to order from you again!
Date of experience: March 08, 2021
Hi Katya thank you for giving us a chance, your warm words gives us all the reasons to be better and give quality jewelry for reasonable price..thank you again for being so patient and glad we could pull it off. Best Vijay i.e: jp # 195720
Texas Customer
1 reviews US
I had a wonderful experience with…
I had a wonderful experience with Trijewels! They were so easy to work with. Sent me samples of the ring I had selected and shared photos of the actual stones that were going in my ring. My ring is beautiful. Exactly what I wanted. I will continue to buy from Trijewels in the future. I will also let my friends and family know about them. I’m in Houston, Texas. Thank you, Vijay and team! You made my day!
Date of experience: March 11, 2021
Hi TC, thank you so much for working with us, glad the samples helps to make the right decision specially when it is high ticket item. hope it brings you all the luck and love in life. be in touch. Best Vijay i.e: jp # 127651
Stacy
1 reviews US
I was a little worried ordering…
I was a little worried ordering something of this value off the internet. But they have been nothing but responsive when dealing with me. The ring came as promised and is appropriate quality for the cost.
Date of experience: March 12, 2021
Hi Stacy Thank you for giving us a chance we really enjoy making fine jewelry and specially for our loving customers. Appreciate you business. Best Vijay i.e: jp # 106144
Yasmin Meah
1 reviews US
Exceptional quality and service!
My husband and I couldn't be happier with the quality of the rings we ordered. The most impressive part of this whole experience, however, was the time and attention that Vijay and his staff took to ensure that the sizing of our rings was absolutely correct. Shortly after sending the order, Vijay emailed us to clarify the order and then sent us his own ring sizers, free of charge, just to be sure he was able to get the size perfect. They kept in regular contact with us through the process right up to delivery, which was timely. It is clear they take such pride in their work. The rings were of exceptional quality. Even more impressive was when we asked them to engrave it, they agreed to take back the rings to do so at no charge. Vijay and his team offer one-of-a-kind service despite being "virtual". I recommend Trijewels highly.
Date of experience: March 23, 2021
Hi we are super humbled by every order we get thank you so much for giving us a chance. thanks Vijay i.e: jp # 109587
Miriam Lomaskin
1 reviews US
Black Diamond 7 Stone Womens Wedding Band 3/4 ctw Platinum
I was a bit hesitant purchasing my wedding band online but Vijay and team at Trijewels made it a perfect experience. The ring is exactly what I wanted, Trijewels emailed to confirm ring size, and it was made and delivered quickly. The ring is gorgeous, the black diamonds sparkle, it fits beautifully, and I could not be happier. I definitely recommend purchasing from Trijewels. Thank you for my beautiful ring!
Date of experience: March 31, 2021
Hi it was fun making it ..we do work with so many diff stones and metals and sizes ..sometime it gets super hectic but with support from you all guys we enjoy every moment making these gorgeous jewelry. best vijay i.e: jp # 51388
customer
1 reviews US
Loved the ring and bracelet we bought…
Loved the ring and bracelet we bought from them. Always very helpful and easy to work with even on custom pieces.
Date of experience: March 31, 2021
Hi so kind of you to keep coming back to us ..we also love making gorgeous for lovely people like you guys.. best vijay i.e: jp # 113347
customer
1 reviews US
The site was easy to navigate.
The site was easy to navigate.
Date of experience: April 01, 2021
hi Glad it worked well for you ..we got a great team taking care of site to orders .. best vijay i.e: jp # 102891
customer
1 reviews US
Customer service was professional…
Customer service was professional answered all my questions and made me confident I was going to get a good product. Got my order when they said it was going to arrive at my home. Happy with the quality of the necklaces.
Date of experience: April 02, 2021
Hi least one should do is answer any doubts one has ..glad we could answer to your satisfaction ..we are always here for any issues. thanks vijay i.e: jp # 152537
Olivia Lee
1 reviews US
I was very satisfied with the product
I was very satisfied with the product. He was very kind and helped me through to pick the right Diamond. I am willing to buy more from him.
Date of experience: April 04, 2021
hi lee we had fun choosing the correct diamond and size..doing this from last 32 years so having fun. best vijay i.e: jp # 200572
customer
1 reviews US
Victoria - new best seller
***** I collaborated with Vijay to add a new eternity ring to the TriJewels collection. Victoria - check her out!!! Heirloom quality emeralds and diamonds with radiant clarity and color in a platinum trellis setting. Kudos to Vijay and his team. *****
Date of experience: April 06, 2021
hi omg ..some style ..one of my toughest projects but we did it..glad she liked it and always around ..if you need anything else. best vijay i.e: jp # 242312
customer
1 reviews US
I ordered the bezel set aquamarine…
I ordered the bezel set aquamarine station bracelet- it is a beautiful simple piece- just what I was looking for. The order came earlier than expected - will use trijewles again!!
Date of experience: April 06, 2021
Hi thank you so much for giving us a chance ..we do try to use the best available raw material to make the perfect jewelry pc for you. best vijay i.e: jp # 26181
Contact
About
It must be really insane right? Buying jewelry online was unheard of 15 years ago, and now direct manufacturers like us can offer you amazing jewelry through the internet. But now how do you decide who to work with? There are definitely so many players out there but when it comes to this decision - it’s pretty simple! You pick us because of our credentials, passion for the work, and dedication to YOU. I cut my first diamond when I was 18 years old and put up my own jewelry manufacturing unit when I was 22. With more than 35 years of experience behind me, I got tired of selling to wholesalers or retailers on the street in 2008. They never paid their bills on time and I knew I could do more for the end consumer. So, I started Trijewels, one of the first online jewelry companies, for you. We are based out of New York City, have our own manufacturing unit, hand pick our own gemstones and offer more than 15,000 styles. In a short amount of time, we have grown our presence all over the world selling to more than 25000 customers. We’ve grown as the internet has grown - making sure that we are available on top marketplaces like Amazon, Ebay, Etsy and Walmart too! Jewelry is supposed to be handed down from generation to generation, and that is our goal for each and every piece that we send out. With Trijewels, the most important business decision is to look after you. You, the customer is our number one priority, any time you buy a piece of jewelry from us we are humbled - this is what we love to do! All of our jewelry and gemstones are sourced are conflict free from our factory and we try our best to use eco-friendly raw material. As a part of Jewelers Vigilance Committee and Better Business Bureau, you can be reassured that these pieces are made with the utmost care. All our pieces come with limited lifetime warranty and guarantee and with Appraisal Certificates for insurance replacement reasons.We hope you can give us a chance to be a part of your life and We become ‘Your Personal eJeweler’. By the way we are in the heart of New York City, very close to Times Square, if you are around and want to come over and meet us or want to see how jewelry is made please stop by, as we are a factory not a showroom you may need to call in advance and set up an appointment, just let us know a day in advance it is that easy. Best, Vijay M Bhatia GD, AJP(GIA) CEO & Founder TriJewels