Reviews 3.7
854 total
David Montgomery
1 reviews US
Wonderful Experience
Dustin Nates and his team came through magnificently, yet again. This is the second house we've purchased with Dustin at the lead. Our mortgage process was "seamless". Absolutely phenomenal experience.
Date of experience: August 24, 2021
Thank you for the second opportunity to assist your family.
Christopher
1 reviews US
Great Company and People to work with…
Great Company and People to work with for a re-finance!
Date of experience: August 24, 2021
Thank you for the feedback, we are happy to assist.
Deborah
1 reviews US
Very good experience with Dylan Scruggs…
Very good experience with Dylan Scruggs helping me thru the process but Title company didn't do such a good job at closing still dont know if they got my name right on my title or any of my paperwork and never got a copy of all the paperwork I signed.
Date of experience: August 24, 2021
We are sorry this happened at closing, a member of our team will reach out.
Michael B. Clark
1 reviews US
Excellent!
Excellent! A good company.
Date of experience: August 24, 2021
Thank you.
Ronda Taffer
1 reviews US
Excellent team
Excellent team, the process was very easy and anytime I needed help the team was quick with an answer.
Date of experience: August 24, 2021
We appreciate you taking the time to share your experience.
Tammy Thornton
1 reviews US
The overall experience was great
The overall experience was great. We especially appreciated Eric Haugh. He listened from day one. Everything was explained every step of the way.
Date of experience: August 24, 2021
Wonderful!
Sharon
1 reviews US
Everything was professional timeframe…
Everything was professional timeframe was exactly as stated I have never experienced a more straight forward refinance Patrick Normile went above and beyond Thank you
Date of experience: August 24, 2021
Thank you for the feedback, we are happy to assist.
Desiree
1 reviews US
The mutual of Omaha mortgage are very…
The mutual of Omaha mortgage are very straightforward professional and time efficient. The interest rates are pretty competitive with the market value. You can research and find that they will get you the lowest rate possible based on the type of loan. This mortgage company can get you close within 30 to 40 days and in my case it was about 35 days only because I had to wait a few days for international owners otherwise I would have closed within 30 days.
Date of experience: August 24, 2021
We always strive to offer the best value and service for all of our customers.
John Meagher Innovative Realty Solutions
1 reviews US
All went well
All went well. Good communication and a great rate. Thanks
Date of experience: August 24, 2021
Communication is paramount to service, we appreciate your feedback.
Joan
1 reviews US
100% Satisfaction!
Every step of the mortgage process was simple and stress free thanks to my loan officer, Jim Scheffler. Great customer service, great programs and great overall experience. I am a 100% satisfied customer.
Date of experience: August 24, 2021
That’s awesome.
John and Joyce
1 reviews US
I am extremely happy and satisfied with…
I am extremely happy and satisfied with the Mortgage Refince though Mutual of Omaha. Kim Pullman was awesome and Savannah Herz was extremely helpful as well. I am mentioning to all who have an ear and may need a refi to let me know and I will give them the contact information. Was a pleasure doing business with you. Sincerely, John and Joyce
Date of experience: August 24, 2021
We appreciate you taking the time to share your experience.
Robert
1 reviews US
The transaction with Mutual of Omaha…
The transaction with Mutual of Omaha went very smoothly. I worked with Aaron McGill, all of my requests were responded in a timely manner. He was always available during the complete transaction. It was a pleasure working with Aaron McGill. Thanks Robert Cardwell.
Date of experience: August 24, 2021
Thank You.
Shawn
1 reviews US
The process was very easy and the…
The process was very easy and the employees were very knowledgeable. It is to bad that you sold my account to another mortgage company. Thanks
Date of experience: August 24, 2021
We regretfully do not service all of our loans, please feel free to reach out if we can be of assistance in any way.
Deborah
1 reviews US
Having come to work with Chris Pfeiffer…
Having come to work with Chris Pfeiffer I can honestly say my refinance experience was great! He was always honest with me - never promised what he couldn’t provide. Loved working with him. Very easy to talk with.
Date of experience: August 24, 2021
We will share your feedback with the team.
Deborah LeBlanc
1 reviews US
Excellent service.
Excellent service.
Date of experience: August 24, 2021
Thanks for the feedback.
Rigoberto Lopez
1 reviews US
A new opportunity
I was looking to refinance with the option of cash out...my loan officer was very patient and gave me details regarding the loan and how much we were going to pay. We received the lowest APR ever. I was contacted each time I was in need of advice. In my heart I felt that I was given so much information that I was never given before. It made the next step the wisest step into a new opportunity with company. We are satisfied and recommend Mutual of Omaha.
Date of experience: August 24, 2021
We are glad we were able to connect and assist.
Joseph
1 reviews US
Great people
They listen to me and worked with me to reach our goal.
Date of experience: August 24, 2021
Perfect, we strive for excellent communication.
GUSTAVO CARVAJAL
1 reviews US
Good deal
Good deal. Smooth and thorough.
Date of experience: August 24, 2021
Thanks for sharing.
Wan-Hong
1 reviews US
Fast and convenient
Fast and convenient. There was no hassle and the process was relatively easy.
Date of experience: August 24, 2021
Great news.
Phyllis R Furlong, RN
1 reviews US
Mutual of Omaha Review
The loan officer was excellent. However your practice of incorrectly controlling the appraisal value of the home to be mortgage to decrease the loan amount is the weak link in the approval process.
Date of experience: August 24, 2021
Thank you Phyllis for your feedback! We often get frustrated by low appraisals, too, however, due to federal legislation we are prohibited from contacting appraisers directly or otherwise influencing property valuations for the better or worse.
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About
The Mutual of Omaha Insurance Company has been helping customers since 1909. Inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. And, like our customers, we thrive on relationships and building genuine, enduring connections. As a Mutual company our focus isn’t about increasing share prices. It’s helping customers reach their financial goals. What that means if you’re considering a new home purchase or refinance, you can feel secure knowing Mutual of Omaha Mortgage exists solely to do right by our customers, every time. We understand that to some companies a loan is a loan is a loan. That’s not us and it’ll never be. Buying (or refinancing) a house is more than a financial decision. It’s the promise of a life you want to build and the memories you want to make. And that’s why before we talk home loan solutions, we focus on you and your needs.