Reviews 3.7
854 total
Bradley
1 reviews US
Kyle Sharkey
Kyle Sharkey our loan agent was amazing. I can’t say enough about how professionally he handled our loan. It was a very painless, quick, and seem less procedure. Highly recommend.
Date of experience: August 23, 2021
Thank you.
Robert
1 reviews US
Had a great experience working with Ben
Had a great experience working with Ben he help me through all the paperwork and sent someone to my house to complete the paperwork
Date of experience: August 23, 2021
Thank you for the business and feedback.
Kennith hyatt
1 reviews US
Overall without a doubt it was the best…
Overall without a doubt it was the best experience I've ever had working with a mortgage company my two lenders were very great that I work with I will definitely recommend them to anyone I know that is trying to do a refi I very appreciate them working with me and being patient throughout the whole process
Date of experience: August 23, 2021
We will share the feedback with your agents. Please feel free to reach out if we can be of service in the future.
Carlos
1 reviews US
I give this review because Ryan Zona…
I give this review because Ryan Zona and his team where simply amazing I was the easiest process to refinance my home they helped me every step of the way
Date of experience: August 23, 2021
Awesome to hear!
William
1 reviews US
Great website
It’s so easy to use it.
Date of experience: August 23, 2021
We take pride in our mortgage app and use customers feedback to improve it.
Cynthia Beckett
1 reviews US
Excellent refinance process.
Excellent refinance process.
Date of experience: August 23, 2021
Great!
Michael and Joanne W
1 reviews US
Integrity all the way!
This is our second time to work with Mutual of Omaha and third time to work with Shawn Wright. Shawn is knowledgeable and maintained contact throughout the process from pre to post loan advice and work. We knew he was available to answer questions and ensured we received highest quality care. He acted with integrity and treated us with respect throughout the various crazy nuances of our home purchase. Thank you Shawn .
Date of experience: August 23, 2021
We will share with Shawn and his team. Thank you for trusting him and us to handle your transactions.
Nathan
1 reviews US
Fast quick efficient.efficient
Fast quick efficient.
Date of experience: August 23, 2021
Perfect.
Arlene
1 reviews US
The best!
Kim was great everything was done in 2weeks Super
Date of experience: August 23, 2021
That's awesome!
Jkp
1 reviews US
I am happy with my experience at MoO
I am happy with my experience at MoO. It was pleasant and a pleasure working with all of the people who contacted me for my refi.
Date of experience: August 23, 2021
We enjoyed working with you and your family as well. Thanks.
Johnni Flesner
1 reviews US
Excellent customer service
Excellent customer service. The folks that I worked with had the knowledge to answer my questions, always friendly and professional.
Date of experience: August 23, 2021
Thank you for taking the time to share.
Jeff
1 reviews US
Excellent and easy to deal with
Excellent and easy to deal with
Date of experience: August 23, 2021
We appreciate the feedback, if you have anything else to share that could have made this a 5 star experience, we are all ears.
Virginia
1 reviews US
Review of our refinance of our purchase
Jim Park and his team refinanced our purchase within 50 days. That included an appraisal in a hot market. We were able to put our funds back into our retirement investments without any hiccups. They did a great job communicating all the way through.
Date of experience: August 23, 2021
Glad we were able to execute on your transaction.
Carolyn
1 reviews US
Professional and Efficient Service
Everyone was very professional and efficient. The transaction was completed quickly and without any problems. Great experience and something I should have done before I did. Nice to have more flexibility with my cash flow. Thank you.
Date of experience: August 23, 2021
Glad we were able to assist. Thank you for the feedback.
Ele
1 reviews US
My contact Matthew was great
My contact Matthew was great. I would recommend Mutual of Omaha to anyone. Ele Bienenfeld
Date of experience: August 23, 2021
Thanks, we will share with the team!
LRP
1 reviews US
Great and easy experience!
Great and easy experience!! Thanks.
Date of experience: August 23, 2021
We appreciate you sharing.
Kenneth
1 reviews US
Easier than buying a car!!!!
Easier than buying a car!!!!
Date of experience: August 23, 2021
That's weird, right? Thanks for the feedback.
John
1 reviews US
Maybe three
Maybe three. One of your phone people did tell us we didn’t have to pay a late fee for a delay by Mutual. Also we keep getting, until lately, Mail as if we hadn’t resolved an automatic withdrawal account. If you care, don’t contact me but read about the calls and mail and you’ll see what I mean. DO NOT CALL US ABOUT THESE COMMENTS, please.
Date of experience: August 23, 2021
We appreciate your feedback and will forward it to the mortgage servicer. We asked them not to call but they may send and email/letter to confirm your request is complete.
Adriana
1 reviews US
Shain was excellent!!
Worked with Shain, always available to calls/emails/text at anytime. Answered all questions and was great to work with.
Date of experience: August 23, 2021
Thanks for taking the time to share.
India
1 reviews US
Best Mortgage company ever!!!
Words can’t express how happy and grateful I am for the people I worked with at Mutual of Omaha Mortgage. I was having the worst time with Chase Bank and I was 45 days past my closing date. Luckily Mutual of Omaha Mortgage were fast, thorough, and I really felt like they cared about making my dream come true to be a homeowner. I wish I could give them ten stars because that’s what they deserve.
Date of experience: August 23, 2021
You have us smiling ear to ear. Glad you were able to connect with Natalie and we could assist.
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About
The Mutual of Omaha Insurance Company has been helping customers since 1909. Inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. And, like our customers, we thrive on relationships and building genuine, enduring connections. As a Mutual company our focus isn’t about increasing share prices. It’s helping customers reach their financial goals. What that means if you’re considering a new home purchase or refinance, you can feel secure knowing Mutual of Omaha Mortgage exists solely to do right by our customers, every time. We understand that to some companies a loan is a loan is a loan. That’s not us and it’ll never be. Buying (or refinancing) a house is more than a financial decision. It’s the promise of a life you want to build and the memories you want to make. And that’s why before we talk home loan solutions, we focus on you and your needs.