Reviews 3.3
1,097 total
Crystal Johnson
1 reviews US
Order EL6789
I can’t find my tracking number or sign into my account. I have no clue where my package is.
Date of experience: June 21, 2020
Your order has been placed. The new logistics information will be updated in two business days. Track number: SFC2WW6442006100121 Query link: https://www.sendfromchina.com/track We're slowly and safely shipping your orders! Packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. Have a nice day!
CJ
1 reviews US
False advertising
The swimsuit I got isnt the one I ordered. I ordered a teel and pink pattern, and it came as blue and red. The wrap in the picture goes over the shoulder, but the one I got is a square with strings on it. This was completely false advertising.
Date of experience: July 10, 2020
Thanks for your purchase. Please email us at [email protected].
Lesley Campbell
1 reviews US
Items never came
I ordered 5 swimsuits on 5/16/2020 the customer service said they weren't shipping them till 6/23/2020. I still haven’t received my items and it’s 7/19/2020.
Date of experience: July 20, 2020
Thanks for your purchase. Please email us at [email protected].
J Dickson
1 reviews US
Do not order! Order Never Rec’d
I placed an order June 13th, received a confirmation and soon after a shipping confirmation. Over a month later, I have not received my items and the shipping information I received does not produce any shipping updates. I sent an email/text to customer service and received no response regarding my order. I was skeptical and should have went with my first mind but tried. Save your money and time! Going on two months and still.... nothing! The response I get from this bogus company..... “ It is difficult to cancel the order, we give you a 16% discount coupon, hoping to make up for the slow logistics error. 16% off code: LUCKY2020 Thank you for your support and understanding. Have a nice day!” As if I would place yet another order to just give money away! Stay away from this company/site
Date of experience: July 21, 2020
Hi Joe, We are so sorry for the delayed logistics😞Please can you message us through one of our social media pages or email us via [email protected] Hope we can help you.💕💕💕
jazmin sanchez
1 reviews US
It’s a scam do not order anything from…
It’s a scam do not order anything from this site.. same thing happened to me paid and saw a transaction from Geek tech I am filing a refund via pay pal. Please no one else fall for this scam
Date of experience: July 25, 2020
Hey Jazmin, I'm really sorry to hear you are unhappy😟, I'd love to get this sorted further for you but I will need a few more details from you to get this sorted.😸We will need either you email address or social media username from when you contacted our Customer Service team and once we have this we'll be able to see the full conversation you've had with our team to get this sorted for you.❤
Kata Vasquez
1 reviews US
Havent recieved anything
I have been waiting for more then a month they don't answer customer service or there emails. Cant even see the tracking informatioon. I have emailed your customer service a few times
Date of experience: July 29, 2020
Hey Kata, I'm really sorry to hear this has happened😔, we'd love to get this sorted further for you. Please can you get in touch with our customer service team on either our social media platforms or via email so we can advise you further and get this sorted for you right away.💟
Becky Miller Smith
1 reviews US
I love my swim suit fits great shipping…
I love my swim suit fits great shipping was slow thats why 4 stars but will definitely shop with yall again
Date of experience: August 04, 2020
Hey Becky, That’s great to hear. I hope you have a great time at the event.💕
jaime8bailey
1 reviews US
So much for expedited order
So much for expedited order. This still took over 2 weeks to arrive and the tops aren't correct via the sizing chart provided on the website.
Date of experience: August 04, 2020
Hey there, I'm really sorry you received your order for 2 weeks and the item didn't meet your expectations. Please can you get in touch with our customer service team on either our social media platforms or via email so we can advise you further and get this sorted for you right away.💟
Sheila T.
1 reviews CA
Everything is perfect.
Everything is perfect.
Date of experience: August 04, 2020
Hey Sheila, thanks for your continuous support to Emmiol😊, and we are striving to improve ourselves in terms of service and quality✨ We sincerely hope that we’ll have more chances to serve you💓💗💟
Ryan Sasserson
1 reviews US
Slow shipping bad quality
Shipping took a while and the bathing suit was falling apart the first time my wife wore it.
Date of experience: August 04, 2020
Hi Ryan, Really sorry to hear that your wife had an unhappy experience.😔 Please can you get in touch with our customer service team on either our social media platforms or via email 💌so we can advise you further and help you right away💞
Nathan
1 reviews AU
colourful leggings
The leggings seem to be of good quality look like they fit well. The postage was super quick overall we are very happy thanks.
Date of experience: August 04, 2020
Hi Natan, Thanks so much for your positive feedback✨that’s great to hear👏 Have an amazing day and come back again soon💕💕💕
Jennifer Meadows
1 reviews US
Thank you for my items
Thank you for my items
Date of experience: August 07, 2020
Dear Jennifer , Thank you for your promotive comments! Glad to hear you love the items you received. We will continuously improve our product and shopping experience. Don't hesitate to reach out if you have any more questions, comments, or concerns. Have a nice day! Best regards,
Ariel Edmonds
1 reviews US
Scam
I placed an order on July 15th and I have yet to receive it. There's no way to track my items because the tracking website they provide doesn't work. Save your money because I think this website is a scam and I will be filing a claim with my bank this week.
Date of experience: August 08, 2020
Hey Ariel Really sorry you haven't received your order and the tracking website didn't work, Please can you get in touch with our customer service team via [email protected]💟and we will help you check your order status💞💞💞
Cassi Skwira
1 reviews US
Worst online experience!
My package took about 2 months to arrive. I wanted a refund but they ignored my request when I emailed the support email. I was starting to think it was a scam and it was really frustrating. When the swimsuits finally did come the quality was awful and they do not fit me. This was my worst online buying experience ever.
Date of experience: August 12, 2020
Hi Cassi, I'm really sorry to hear you are not happy😖 All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction💪 Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, we can easily arrange an exchange or a refund for you. Please kindly review our warranty policy here: https://www.emmiol.com/m-article-id-80.htm We at Emmiol can be contacted 24/7 via our [email protected]💖
James
1 reviews US
I haven't received my order it's late…
I haven't received my order it's late can't get any help from customer service run far run fast
Date of experience: August 12, 2020
Hey James, I'm really sorry to hear you haven't received your order. Could you tell us your order number? We will help your check your order status. We will need either your email that we'll be able to assist you.❤
diane nesheiwat
1 reviews US
It took 3 months to get the bikinis
It took 3 months to get the bikinis, when I finally did, one was missing, I still haven’t heard back. Also the descriptions are not accurate, one bikini was more of a thong not Brazilian and sizes not very accurate. DONT BUY
Date of experience: August 12, 2020
Hey Diane, I'm really sorry you got your package 3 months and one item was missing. I have checked our email and find you have already contacted us via email. I will contact our dispatch team right away to verify the situation and will further assist you via email [email protected]
Jennifer Meadows
1 reviews US
I received 2 bathing suites and they…
I received 2 bathing suites and they looked nothing like what you have online. I only got a 1/2 refund and can never use the bathing suites and no one will even take them for free. I was very disappointed and will be ordering from Zaful. Thank you Jennifer Meadows
Date of experience: August 12, 2020
Hey Jennifer, I'm really sorry to hear you are having issues with the swimsuits you purchased. We are aware that we we need to improve on some aspects. Emmiol aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction✨ Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product，we can easily arrange an exchange or a refund for you💓💓💓
Mezza Plumb
1 reviews AU
Not happy
I not happy with my tops that l ordered. I ordered singlets with buttons but instead got ones with now buttons .they dnt even look like the ones that l ordered an they dnt even fit so won't be buying from there again 🙁
Date of experience: August 12, 2020
Hey Mezza, I'm really sorry to hear that this has happened, please can you get in touch with our customer service team via email [email protected] so we can look into this further and get this sorted right away✨
Marie Roche
1 reviews US
I think this place might be a scam...
I emailed them to say I have not received my order and no response. I tried calling the contact number and no answer but there was a voice mail to leave a message....I think, but it was in Chinese I believe. I ordered a month and a half ago, my order has been in the shipping stage for a month, and for 2 weeks there has been no movement on tracking.
Date of experience: August 15, 2020
Dear Marie, Sorry to hear that, could you please provide your order to our email : [email protected] to check for you? Many thanks and have a nice day!
haley seiba
1 reviews US
I ordered a pair of pants from Emmiol…
I ordered a pair of pants from Emmiol on August 17th and still have not received any shipping confirmation. I don't even have an order confirmation email from the brand, just the PayPal confirmation that shows how much I paid. I don't even have an order number for the item I purchased - terrible.
Date of experience: September 03, 2020
Hi Hayley, I'm very sorry to hear that you have not received any order confirmation. Can you check spam or junk folders and any tabs in your inbox? You can also log in to your Emmiol account and check the order in the order center. According to the information you provided, we found that your order number is AP200817235916319558 and your order was shipped on August 27th. Order details: Product: Soft patchwork denim boyfriend jeans (sale)*1 Size: S Color: brown We noticed that you have sent us an email. We will update your latest order status via your email, please check your inbox. Looking forward to hearing from you. -Lilith
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About
Emmiol is your go-to online brand for street-inspired, vintage-inspired, and trendy clothes. We bring you the best quality clothing and accessories to create your style and personal brand, with a focus on sustainability. Be our emmiolgal and get your wardrobe to freshen up now.Check out our vintage & retro clothing in a variety of styles and variations, including y2k denim, 90s style, fairy grunge, indie, dark academia. No matter the season, we've got you covered. Step into the perfect aesthetic fashion with jeans, camis, baby tees, oversize hoodies, kitsch accessories, and so on. We are passionate about fashion, our business, and the role we can play in the broader industry. We expect to constantly reduce our environmental impact, conserve natural resources and contribute to a more sustainable future. Emmiol Green Day is celebrated on the 24th of each month. For every item sold that day, we donate $0.1. By donating to One Tree Planted by planting trees, we reduce our environmental impact as much as possible and become carbon-neutral.