Reviews 3.8
1,743 total
Eric/Holly Bickett
1 reviews US
You guys were great the bikes are…
You guys were great the bikes are fantastic I’m so glad I found you guys when I was looking for the E bikes. Thanks for everything and I have referred a bunch of people to you.
Date of experience: March 21, 2019
Thank you Eric for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Patti Greesman
1 reviews US
I love my bike
I love my bike! One of the best purchases I’ve ever made!
Date of experience: March 21, 2019
Thank you Patti for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Jeff
1 reviews US
eBeach Cruisers
Pros: Great performance overall. They look great and ride nice. I have around 600 miles on my ebike and it is going strong. Portable battery charger is great for condos. Cons: It is a bit on the heavy side, only one size to choose from (too tall for shorter folks) and in need of some front fork suspension (items in basket are easily airborne - added net to keep things in).
Date of experience: March 21, 2019
Thank you Jeff for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Nicole R
1 reviews US
Best ebikes ever!!!
Excellent ebikes and great customer service! I commute 50 miles round trip to work 2-3 times per week during the warmer months in NYC. Pedal assist makes it easy to ride up hills and bridges. I hardly ever use throttle but it’s nice to have when I’m exhausted and have no energy to pedal. My husband bought an ebike from EBC too and he loves it just as much as me.
Date of experience: March 21, 2019
Thank you Nicole for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Letters That Wow
1 reviews US
So far the whole experience has been…
So far the whole experience has been awesome. Both bikes arrived in their own boxes and were packed for both travel and the easiest assembly I have experienced. I had a question when testing the bikes and was forwarded to a technician who cleared up my issue immediately. Truth is the answer was in the simple video they supply but I was so anxious to get going I must have glossed over it. The bikes so well designed I couldn't be more pleased. So far weather hasn't permitted a long ride but we live in a very hilly neighborhood and my first rides were terrific and the electronics were flawless. Denis & Rosemarie Melville NY
Date of experience: March 21, 2019
Thank you Denis and Rosemarie for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Customergearmaker
1 reviews US
Love the bike
Love the bike, because it’s reliable, great looking and fun to use. The company delivers what they advertise and support their product with new accessories list.
Date of experience: March 22, 2019
Thank you for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Amy Gagnier
1 reviews US
The best bike ever
The best bike ever! My son LOVES his bike! This company is TOPS! From the customer service, owner involvement, the quality of their bikes, SUPERB! I highly recommend this company, 5 stars isn’t enough!
Date of experience: March 22, 2019
Thank you Amy for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Tracy
1 reviews US
I LOVE my bike, and my dog does too!
I LOVE my bike, and my dog does too! I looked at a lot of electric bikes, and this one is by far the best! Their customer service is outstanding, and Sean (owner) even returned a late night email, when I had questions. I love that the basket is mounted on the frame, as it and holds my 26lb. dog, and the basket doesn't lean on turns. They didn't scrimp when they made this bike, it's amazing!
Date of experience: March 22, 2019
Thank you Tracy for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Randall Black
1 reviews US
This is the absolute best ebike you can…
This is the absolute best ebike you can buy. You can pay more, but you can not get a better bike. The attention to details is unbelievable. I just love this bike. I have always hated changes gears. You don’t have to with the Electric Ebike. The ride and range is great. I bought the orange one, and the paint job is fabulous. If you are considering a Ebike you cannot go wrong.
Date of experience: March 22, 2019
Thank you Randall for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Ali Lobb
1 reviews US
Great customer service, love my bike!
My handle bars were damaged during shipping and the Electric Bike Co staff took care of the replacement very efficiently. I love my bike!
Date of experience: March 24, 2019
Thank you Ali for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Jim Kwasnik
1 reviews US
Fantastic Company!
I cannot say enough about the great experience I had with my purchase of my electric bike. Before I bought, I was able to speak with Sean and he spent a lot of time explaining about the bike features. I bought the bike to use at the Jersey Shore, and I love the fact that it was built for being near the ocean environment. I especially like the fact that it was completely assembled in the USA! It might cost a little more than some others out there, but the quality is worth it and built in America. Thanks Sean - great job, great company!
Date of experience: March 27, 2019
Thank you Jim for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures at the Jersey shore and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Scott Moore
1 reviews US
Great bike
Great bike. Built to last and very sturdy. Long lasting battery and speeds up to 20mph.
Date of experience: March 28, 2019
Thank you Scott for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Sarah Kopy
1 reviews US
This is the BEST Bike EVER!
I have had my electric bike company bike now, for about a year, I LOVE it! I blew my knee out last June and was unable to ride my regular bike. No problem with the electric bike...I flew everywhere! Now my knee is finally fine but, I still prefer to ride my electric bike. (sometimes I feel a little guilty, it is so easy to ride...like an exercise bike with no tension on) LOL It is super for going to the grocery stores..it doesn't matter how much the load weighs, you just kick it up to what ever assist level you need. I also, used to have to ride early in the morning because I hated riding in the heat...not with the electric bike..it is a joy! (By the way, I am 66) I LOVE this Bike!
Date of experience: March 28, 2019
Thank you Sarah for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Olivier
1 reviews US
After 5 months and 700 miles
After 5 months and 700 miles I'm using the model C with front basket. This bike is built like a tank with safety and comfort in mind, to the point that I've sold my car (Toyota 4runner) and switched to this bike (with Uber for longer commute). I do everything with it within 10 miles range: Groceries shopping, commute to work, Doctor appointment, visiting friends etc.. Delivery and unboxing was a breeze. 20 mins later I was on the road. So why only 4 stars? I couldn't give 4.5 stars. The main reason is the kick stand's location. It is really annoying since this bike had became my daily commuter in the Las Vegas surrounding. I always have to deal with the left pedal to make sure it's not in the way of the kick stand. Be aware of the tube size of the rear rack if you want to find panniers or saddlebags that can fit properly other than their nice looking, but expensive leather saddlebags they're selling. The motor might be a bit loud (not sure but I see some people turning their head when I come from behind) but it doesn't bother me since I'm listing to music all the time. The overall quality is undeniable. I haven't done any tuning since day one but will do before the summer here, where bicycling is a life threatening activity. Battery life if more than enough. I get 40-50 mile in one single charge only using pedal assist level 2 most of the time, except for up hills. The external charger is a must buy if you don't want to play with the built-in wired one inside... and it charges the battery a lot faster. I'll recommend to get the NXC suspension seat for a top level of comfort. The brake pads also last for about 500-700 miles depending of your weight, they're cheap and the delivery is really fast. Customer service deserve a 5 stars period. Before I jumped for an EBC model C, I tried other E-bike like Pedego and for my usage EBC bike is a no brainer. It requires a minimum of maintenance (chain and pads as well as spokes) I haven't had a flat tire (yet), their inner tube protection worked perfectly. Also the one gear works just fine for me (57yo, 210 dude) so I can concentrate on the road instead of switching gear every 10 sec. In combination with the thumbed throttle what more can I ask for? My experience with this bike has changed my lifestyle in a way that I'm more active, lot less dependent of a car (renting once in a while plus Uber), save money in the long run (the bike pays for itself in 3 years of use). I will definitely get another one when this one need to retire. I'll absolutely recommend this bike and company to anyone who wants to try the E-bike experience as a commuter or beach cruiser or eventually wants to be carless (big cities only). Update: After reading my review EBC offered to send me a new kickstand, free of charge that doesn’t block the pedal. Bravo and 5 stars.
Date of experience: March 28, 2019
Thank you Olivier for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Jeff
1 reviews US
I love the bike it is a blast to ride
I love the bike it is a blast to ride. We just went to the beach and we went for a three hour ride. The bike is solid, no issues at all we purchased one about six months ago and loved it so much we bought another one a month later.
Date of experience: March 28, 2019
Thank you Jeff for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Kim
1 reviews US
The company has beeen thorough in their…
The company has beeen thorough in their research and product development. We own bikes from four different companies and I have found the electric bike company has given the best customer service! The bike itself is well built, easy to use, sturdy and attractive!
Date of experience: March 29, 2019
Thank you Kim for the wonderful words. We are so happy you are enjoying your Electric Bike Company Bikes. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Pat
1 reviews US
I just purchased the bike..
I just purchased the bike... Buying experience on-line is excellent. I am receiving my bike today.
Date of experience: March 29, 2019
Thank you Pat for the wonderful words. We are so happy you are receiving your Electric Bike Company Bike today!. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
M. Koljan
1 reviews US
The best bikes ever
Awesome bikes, best on the market!
Date of experience: March 29, 2019
Thank you M. Koljan for the wonderful words. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
E & D Hopkins
1 reviews US
The Greatest Bike Ever!
The entire buying and delivery experience was excellent and super easy. Wonderful website, phone customer service and response time. Our teenagers LOVE the bike and it's 100% solid and reliable. We get compliments wherever we go about the cool color combo and style. We absolutely recommend this bike and Electric Bike Company to anyone.
Date of experience: March 29, 2019
Thank you E & D Hopkins for the wonderful words. We hope you enjoy all your adventures and would love to receive photos of some of your adventures. If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
Tim Pini
1 reviews AU
New lease on life due to riding your bike.
Had the bike now for six months. Could not ride a normal bike having knee problems from playing sport for forty plus years. I am nearly 59 years old and now I ride my e-bike to work every second day a total of 24 km per day. I have done 1200 km on it and had it serviced once and I am loving it. My fitness levels have increased so much that I now prefer riding the bike than swimming or kayaking. I live in Canberra and we are blessed in this city to have a brilliant network of bike paths only thing I have to worry about is the occasional kangaroo hopping across my path.Thanks so much for providing such a great bike to ride.
Date of experience: March 31, 2019
Thank you Tim for the wonderful words. We hope you enjoy all your adventures and would love to receive photos of some of your adventures (dodging kangaroo's would be awesome). If you would like to share your experience with friends or family we have a wonderful referral program. Please email us at [email protected] and we will be happy you get you started.
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Small electric bike company that hand-builds each bike custom made to order in Newport Beach, CA before thoroughly inspecting for optimal safety and quality then shipping FULLY assembled anywhere in the world.