Reviews 3.8
1,743 total
Massi
1 reviews US
I had a great experience ...
I had a great experience purchasing my bike. The staff were prompt, courteous and super friendly. I got it the way I wanted it. Can’t wait to take my bike on its first ride! I took the financing option, straight forward and easy.
Date of experience: September 11, 2019
Thank you Massi, for the wonderful words. It is truly a team effort! We can't wait for you to start riding your bikes and would love to receive a quick 1 min video of you and your ebike! Please email [email protected], thanks for all your support! Please let us know if you would like to participate in our referral program? It is quite simple just email us at the email above and we will get you started right away. Best, EBC Staff
Ron
1 reviews US
Great service and a great bike.
Great service and a great bike.
Date of experience: September 11, 2019
Thank you Ron, for the wonderful words. It is truly a team effort! We would love to receive a quick 1 min video of you and your ebike! Please email [email protected], thanks for all your support! Please let us know if you would like to participate in our referral program? It is quite simple just email us at the email above and we will get you started right away. Best, EBC Staff
Andy
1 reviews US
The best electric cruiser bikes in the business
Sean has been awesome to work with. His enthusiasm and knowledge are second to none, and he was very helpful with picking out our bikes. I cannot recommend the Electric Bike Co. enough. Thanks, Sean!
Date of experience: September 11, 2019
Thank you Andy, for the wonderful words. It is truly a team effort! We would love to receive a quick 1 min video of you and your ebike! Please email [email protected], thanks for all your support! Please let us know if you would like to participate in our referral program? It is quite simple just email us at the email above and we will get you started right away. Best, EBC Staff
HBW
1 reviews US
Very happy with the customer service
Very happy with the customer service. Great company; providing the exact type of ebike I need. Everyone has been very helpful and responded to all of my inquiries. American made and great customer service.
Date of experience: September 12, 2019
Thank you HBW, for the wonderful words. It is truly a team effort! We are so glad that your having such a blast riding your bikes and would love to receive a quick 1 min video of you and your ebike! Please email [email protected], thanks for all your support! Please let us know if you would like to participate in our referral program? It is quite simple just email us at the email above and we will get you started right away. Best, EBC Staff
Ms A Simpson
1 reviews GB
I would love to have one of your e bike…
I would love to have one of your e bike for me the woman blue one with the bag on it
Date of experience: September 12, 2019
Thank you Ms. Simpson, for the wonderful words. It is truly a team effort! We please visit our site www.electricbikecompany.com and the owner Sean would like to help you get your bike by using Coupon Code: SEAN you will receive a special discount on any bike you build. Best, EBC Staff
Mr Glen Douglas
1 reviews US
Quality is Second to None!
I purchased two bikes from the Electric Bike Company after doing a ton of research online. These bikes are very nice and the quality is second to none. We ordered a custom color for my wife's bike and it looks amazing and she lives it! They are easy to operate and feel very solid on the street. I'd recommend the Electric Bike Company fo anyone who wants a well made electric bike at a fair price.
Date of experience: September 12, 2019
Thank you Mr. Douglas, for the wonderful words. It is truly a team effort! We are so glad that your wife is enjoying her custom color bike and would love to receive a quick 1 min video of you and your ebike! Please email [email protected], thanks for all your support! Please let us know if you would like to participate in our referral program? It is quite simple just email us at the email above and we will get you started right away. Best, EBC Staff
Barb
1 reviews US
Everything about this purchase went…
Everything about this purchase went very smoothly. From questions I had before I ordered to final delivery which went exactly as I had been told that it would. My bike was very easy to uncrate. It is beautiful and the quality and attention to detail is so very evident. I love riding this bike :)
Date of experience: September 12, 2019
Thank you Barb, for the wonderful words. It is truly a team effort! We are so glad that your having such a blast riding your bikes and would love to receive a quick 1 min video of you and your ebike! Please email [email protected], thanks for all your support! Please let us know if you would like to participate in our referral program? It is quite simple just email us at the email above and we will get you started right away. Best, EBC Staff
John Kim
1 reviews US
Amazing bike as well as top notch…
Amazing bike as well as top notch customer service. Thank you EBC!
Date of experience: September 12, 2019
Thank you John, for the wonderful words. It is truly a team effort! Please let us know if you would like to participate in our referral program? It is quite simple just email us at the email above and we will get you started right away. Best, EBC Staff
Erik
1 reviews US
Only a short time with bike but enjoy…
Only a short time with bike but enjoy riding! Huge time saver with work commuting while weather is nice. Felt really heavy initially but am used to it now. Shipping and delivery were a hassle at no fault to EBC.
Date of experience: September 12, 2019
Thank you Erik, for the wonderful words. It is truly a team effort! We are sorry to hear about your shipping hassle, glad that you have been able to use your bike for commuting to work. Please let us know if you would like to participate in our referral program? It is quite simple just email us at the email above and we will get you started right away. Best, EBC Staff
Jose
1 reviews US
I have been looking for an electric…
I have been looking for an electric bike for years. I finally found. Amazing bike. Amazing customer service and built in the USA. What’s more to say?
Date of experience: September 13, 2019
Thank you Jose, for the wonderful words. It is truly a team effort! Please let us know if you would like to participate in our referral program? It is quite simple just email us at the email above and we will get you started right away. Best, EBC Staff
Barney
1 reviews US
I have had my electric bike for a few…
I have had my electric bike for a few weeks and really enjoying it. I am a RV traveler and will be giving a review in the future on how good is this bike for the RV community.
Date of experience: September 14, 2019
Thank you Barney, for the wonderful words. It is truly a team effort! We are looking forward to reading your review on your bike and the RV community. Please let us know if you would like to participate in our referral program? It is quite simple just email us at the email above and we will get you started right away. Best, EBC Staff
gregory
1 reviews US
great bike and a great experience…
great bike and a great experience ordering/buying it. Christine is awesome in managing the delivery and everything else.
Date of experience: September 15, 2019
Thank you Gregory, for the wonderful words. It is truly a team effort! We are glad that your experience was as amazing as we hoped it would be. Please let us know if you would like to participate in our referral program? It is quite simple just email us at the email above and we will get you started right away. Best, EBC Staff
Mike Mac Runnel
1 reviews US
A new perspective for riding in VIrginia Beach
My wife and I have been riding bikes with electric assist for many years. I have built several from the ground up dating back to the 1990's dealing with companies like Wilderness energy. All have had some quirks that my wife had to get used to. When we retired to Virginia Beach, VA., we decided to switch to beach cruisers, I considered building a couple using the parts from vendors in China but I quickly became discouraged as I am about 6’3” and 290 lbs. I could not find a frame I trusted to stand up to my size. I decided to start looking at the bikes on Amazon/eBay & Ali Baba. I noticed they all were from the same manufacturers that I was looking at to build my bike. And I got specs (for the same frames) where they were rated for 260lbs up to 350lbs. Who was telling the truth? That was frustrating. I spent the time going through numerous bike reviews. Most of the reviews were of those same Chinese made e-Bikes and they all had the same look and feel and performance. Then about three months ago I started seeing reviews for Electric Bike Company and their US assembled bikes with a 10 Year warranty on the frame and motor. Every reviewer was first impressed with the packaging the bikes came in, then they were impressed that the bike was ready to ride with three small adjustments to the steering, and then almost every reviewer was very impressed with the single speed bike’s performance. This made me look up the company (in business since 2014) I decided to try and chat with them and maybe give them a call… I chatted with (Paul) on the website and he answered all my questions, I did more research and later I was able to call and talk to a real person (Paul) about the bikes some more. After a couple of days further research I placed an order (August 9th) for Two bikes, A Model C for me and a Model S for my wife. We customized them and Paul was able to work with me on the cost and shipping. On August 29th my bikes were shipped from California to Virginia. ON September 9th we received our bikes and I have to say they are the best e-Bikes I have ridden to date. My wife and I usually rode for 4 to 6 miles daily to do our errands on our old bikes, but now we not only do our errands, but we make many side trips just to ride for fun (about 11-14 miles a day). We ride on Pedal assist level 2 and cruise the beaches, neighborhoods, shopping centers and anywhere there is a bike route in Virginia Beach. The Bike is Solid, Sturdy, Powerful and a head turner on the beach. We are constantly being asked about the bikes. And we tell them if you are like us and want a great fun/commuting vehicle where you can leave your car parked, you need to checkout EBC. We are both glad we did.
Date of experience: September 15, 2019
Thank you Mike, for the wonderful words. It is truly a team effort! We are so happy you and your wife were able to get everything you wanted in your new ebike cruiser. We would love to get an image of your guys on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. Best, EBC Staff
BARBARA NORTHINGTON
1 reviews US
Ordering was easy
Ordering was easy, they had the bikes built and ready when requested. Met us on a Saturday to pick them up. Riding them is an awesome experience and my wife and I love them. We highly recommend Electric Bike Company. Thanks Sean and Paul. Thanks the Northington’s.
Date of experience: September 18, 2019
Thank you Barbara, for the wonderful words. It is truly a team effort! We are so happy you and your husband were able to get everything you wanted in your new ebike cruiser. We would love to get an image of your guys on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. Best, EBC Staff
Ian & Lauren
1 reviews US
Great bikes, great customer service!
We love our bikes! They did great at burning man and hold a long charge. The customer service left us very impressed
Date of experience: September 18, 2019
Thank you Ian and Lauren, for the wonderful words. It is truly a team effort! We are so happy you guys were able to get everything you wanted in your new ebike cruiser and were able to enjoy them at burning man. We would love to get an image of your guys on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. Best, EBC Staff
Edwin
1 reviews US
Love our bikes and the company!
Love our bikes and the company! Ed and Bonnie
Date of experience: September 18, 2019
Thank you Ed and Bonnie, for the wonderful words. It is truly a team effort! We are so happy you and your wife were able to get everything you wanted in your new ebike cruiser. We would love to get an image of your guys on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. Best, EBC Staff
Irina
1 reviews US
I like service
I like service. Bike is too heavy and I had to replace buttery, cos it wasn't charging.
Date of experience: September 18, 2019
Thank you Irina, for the wonderful words. It is truly a team effort! We hope after everything was sorted out you are enjoying your new bike? Please let us know if there is anything we can do to ensure you are satisfied with your purchase. Best, EBC Staff
Steve
1 reviews US
Well I haven't received the bike yet
Well I haven't received the bike yet, but so far my purchase has been great. All my questions were answered, and also got a little discount.
Date of experience: September 18, 2019
Thank you Steven, for the wonderful words. It is truly a team effort! We are so happy that you have enjoyed your experience so far and know you will love your new bike as soon as it arrives. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. Best, EBC Staff
Stacy
1 reviews US
I cannot express what a wonderful…
I cannot express what a wonderful company and customer service we have experienced. My husband drove them crazy I am sure with his hundred or more inquiries while building and deciding on his bike specifications. Paul was always willing to help and always patient. When our bikes were ready for pick up and we could not make it to the beach area except on the weekend during a time that the shop would be closed, Paul offered to deliver to our home. THAT IS ABOVE AND BEYOND. Electric Bike Company truly cares about you and your bike. THEY ARE AWESOME!!!!
Date of experience: September 18, 2019
Thank you Stacy, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new ebike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. Best, EBC Staff
Brain
1 reviews US
Really like how options pop up on bike
Really like how options pop up on bike, color, fenders ect. Really cool.
Date of experience: September 18, 2019
Thank you Brian, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new ebike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. Best, EBC Staff
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About
Small electric bike company that hand-builds each bike custom made to order in Newport Beach, CA before thoroughly inspecting for optimal safety and quality then shipping FULLY assembled anywhere in the world.