Reviews 3.8
1,743 total
Joseph Vetor
1 reviews US
Outstanding service and very…
Outstanding service and very professional staff.
Date of experience: February 02, 2020
Thank you Joseph, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Dawn Pintauro
1 reviews US
Awesome machine
Awesome machine! Pretty too.
Date of experience: February 03, 2020
Thank you Dawn, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Pat E.
1 reviews US
I really love my new bike (Model Y)…
I really love my new bike (Model Y) maybe even more than the one I got when I was 10 years old in 1965. The customer service answered all my questions before I bought the bike (and I had a lot), and the bike arrived ready to ride in just a few minutes. Honestly, my new bike helmet sun brim took longer to assemble. I am over 60 and overweight, but the assist makes getting up the hills a breeze. It's fun to ride knowing that one click and the bike helps me. My goal is to slowly get stronger, so I can pedal just hard enough and trust the assist. Since I'm older and push off more slowly, the throttle is just right for taking off from a red light quickly and getting moving confidently. i didn't have to worry about fumbling right next to cars. I think the Model Y looks pretty cool and not at clunky like some e-bikes. I highly recommend the bike and the company.
Date of experience: February 06, 2020
Thank you Pat, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new Model Y. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
John Kehoe
1 reviews US
If we have to count Blake ..
If we have to count Blake ... 5 ⭐️
Date of experience: February 06, 2020
Thank you John, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Dana Burgeson
1 reviews US
Came totally assembled & exactly as…
Came totally assembled & exactly as expected! Rode 12 miles and my battery level never dropped.
Date of experience: February 06, 2020
Thank you Dana, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Susan Hanriot
1 reviews US
Love my new Bike I would highly…
Love my new Bike I would highly recommend anyone going with Electric Bike Company
Date of experience: February 07, 2020
Thank you Susan, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Kathy Lusk
1 reviews US
Love are new bike
Love are new bike, it came way faster than we thought all put together and ready to go. Thank you Blake for your help. The bike was so well packed when it was shipped. Thank you.
Date of experience: February 08, 2020
Thank you Kathy, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Jayne Finkbohner
1 reviews US
Best Christmas gift I've ever given my…
Best Christmas gift I've ever given my hubby! He absolutely loves this bike and goes out riding as often as possible. As long as the weather is good he wants to be out riding. Makes my heart so happy!!
Date of experience: February 08, 2020
Thank you Jayne, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
WILLIAM W
1 reviews US
One word....
One word.... BITCHEN!!!! It. They. All.
Date of experience: February 08, 2020
Thank you William, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Phil DiMento
1 reviews US
Always a pleasure to visit with your…
Always a pleasure to visit with your company.
Date of experience: February 09, 2020
Thank you Phil, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Gussie Harris
1 reviews US
I love my bike
I love my bike. It was worth the wait!! I have two new knees and can finally ride and keepup again. It is built so well
Date of experience: February 11, 2020
Thank you Gussie, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Mary @ Seadance on the Lost Coast
1 reviews US
Love my Model Y from Electric Bike Company!
I stumbled across the Electric Bike Company when reading reviews for another online eBike company. The reviews across the various reviewing sites were 4 and 5 star with comments that indicated this company actually delivered a quality product. After test riding various eBikes locally that ranged from $1400 - $3500, I had a checklist of must haves and wishes with a budget that didn’t fit the local availability. I knew I wanted a powerful motor for the hills around Tahoe, fenders, step through and beach cruiser style. I really didn’t want to spend more than $1500. Then I found EBC and the Model Y with a base price that delivered the key features and warranty that fit my must haves. Admittedly, I spent more than my initial budget by adding fenders, rear rack and custom colors but the end result is pure joy! I ordered my custom bike on Jan 22nd and received my bike on Feb 6th. The ordering process was fun with the ability to customize many elements without any additional cost plus the option for custom paint colors which are additionally priced. After ordering I receive an order confirmation, a follow up email from Sean to the comments I included in my order and a shipping confirmation. The bike was packaged incredibly well on a pallet and was already assembled needing only handlebar and seat adjustments. Included with the bike were tools to make the needed adjustments and charger. The EBC online videos explained what to do to make the adjustments. In fact EBC has many videos that are good to watch beyond just unpacking and setting up the bike. I did override the standard preset speed limits on the bike and have taken it to 20 MPH with throttle only and 26.2 MPH with peddle assist - it may go faster but this was fast enough for me. It performs very well on hills with both throttle only or peddle assist. I am a casual bike rider so I opted to not add the 7 speed, with peddle assist or throttle I am able to get up the hills just fine. The bike is well balanced even with the battery mounted in the front basket. The basket is attached to the frame which is why it feels so balanced. It brakes very well at high speeds and feels stable when decelerating. The color screen is easy to read and has a USB port. This is a comfortable bike to ride too. Having lights on the front and back are great features included and my bike had an alarm with two fobs. The alarm is very loud and is triggered when the bike is jostled or moved. Overall I believe Electric Bike Company builds an excellent bike and stands behind it with their warranty, quality and customer service.
Date of experience: February 13, 2020
Thank you Mary, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Lynn In Orlando
1 reviews US
Excellet Customer Service; Heavy Bike
Customer service is simply perfect: real-time chat with Sean solved all the logistical problems I had with the delivery and the set up was stellar. One star is taken off because the bike is just way too heavy for me and the turning radius is treacherous. Perhaps a caution when advising potential buyers is in order: "Be aware: the bike weighs in excess of 60 pounds. Make sure you can maneuver something that heavy when riding." If I had test-ridden a Model S before buying it, I would have paid more for a lighter bike.
Date of experience: February 13, 2020
Thank you Lynn, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Rick Dreibelbis
1 reviews US
Great Bike Great Company Great People!
I’m so glad I searched and found Electric Bike Company when I was ready to purchase my first electric bike! From the first online order and phone call, I knew I had made the right choice. The website was plain yet very professional and easy to navigate. I followed up my order with a phone call and found great customer service, indeed I felt like I was talking with an old friend! Two things that are very important to my decision: one, the bike is made by hand in California by a small owner operated company, hands on; two, the bike ships fully assembled, and I mean fully assembled! I pulled it out of the incredibly well insulated and packaged shipping carton and all I had to do was adjust the handlebars, remove some padding and I was ready to ride! Wow! I have been really impressed with high quality in construction and components, including real leather grips and saddle with logo embroidery! So, like I said in the title: Great Bike Great Company and Great People!
Date of experience: February 19, 2020
Thank you Rick, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Shannon
1 reviews US
“Black Beauty” rides again.
I already had an electric bike that killed my wrists and shoulders because I couldn’t adjust the handlebars and stem. I started my search for an adjustable comfortable ride. I had been researching for a couple of months and found the Electric Bike Company. I watched every YouTube video their channel offered and was impressed. I knew this was the company for me. I chose The Type C stock black on black with black fenders and black front basket, alarm and upgraded Continental tires. It arrived quickly in about 2.5 wks from the order date. The beast of a box arrived ......and I was impressed with care and attention to detail in just the packaging. I have read some reviews complaining about the weight of the bike .....yes,it is heavy but so worth it .....this bike is solid chock full of fantastic high quality components. I was riding up a steep hill within 20 minutes. If you want an impressive, comfortable, adjustable, fast-fast-fast, high quality, awesome ride get an electric bike from EBC. I have truly found my dream bike.
Date of experience: February 23, 2020
Thank you Shannon, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new Model C. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
David Ackley
1 reviews US
Great Bike
Great Bike, This bike, in my opinion. is the best value ebike on the market. I have two other ones by different manufacturers and this one is the best.
Date of experience: February 24, 2020
Thank you David, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Lorraine CARUSO
1 reviews US
The bike was a surprise from my husband…
The bike was a surprise from my husband for Christmas. We rode them on vacation and I had to have one of my own. What a seamless order and delivery. The bike arrived in perfect condition and setup was easy as instructed. Thanks so much for great customer service and making a great product.I'll enjoy this bike forever!
Date of experience: February 25, 2020
Thank you Lorraine, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Randall Braun
1 reviews US
i did a lot of research on these bikes…
i did a lot of research on these bikes and when I received mine it was awesome. I love that the bike, it is heavy duty. The staff were helpful and knowledgeable. Thank you Guys for a great product !! Randy
Date of experience: February 28, 2020
Thank you Randall, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Elbert Tharp
1 reviews US
Great Bike!
This bike is amazing, it is everything they said it would be. Very happy with the quality and performance as well. The staff is also very nice and knowledgeable.
Date of experience: March 02, 2020
Thank you Elbert, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
Ally
1 reviews US
Fantastic company!
My husband and I both got new electric bikes...so so fun! We are going to take them on vacation next month behind the Motorhome, so excited. What a great company to work with. They were 100% transparent with the whole process, and the shipping was really quite remarkable! Totally happy with this investment.
Date of experience: March 04, 2020
Thank you Ally, for the wonderful words. It is truly a team effort! We are so happy you were able to get everything you wanted in your new e-bike cruiser. We would love to get an image of you on your bike and if you can a quick 1min video of you enjoying your ebike. Please let us know if you would like to participate in our referral program? It is quite simple just email us at [email protected] and we will get you started right away. If you are on Facebook, don’t forget to join the EBC Owners page, https://www.facebook.com/groups/EBCOwners/. Best, EBC Staff
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About
Small electric bike company that hand-builds each bike custom made to order in Newport Beach, CA before thoroughly inspecting for optimal safety and quality then shipping FULLY assembled anywhere in the world.