Reviews 4.2
580 total
Melinda
1 reviews US
The process was smooth just showed my…
The process was smooth just showed my id and got my items and was done
Date of experience: February 26, 2021
Thank you so much for your review Melinda! We love hearing how smooth and easy things were to pick up from the pickup counter at the store. For those reading along you get a tracking link text to you when you place your order letting you know when and where to go get each item on your order :) We look forward to serving you and yours again soon!
Paul
1 reviews US
Awesome place to shop
What a awesome place to shop from start to finish lighting fast put in my order and was ready for pickup 15 minutes
Date of experience: March 02, 2021
Yay Paul! Yes sir, when the items are in-store the orders are made ready to pick up very fast indeed! We are so pleased to have earned your business and trust, and look forward to serving you and yours again soon!
customer
1 reviews US
Excellent
Excellent! Would use company again.
Date of experience: March 03, 2021
We look forward to serving you again! Please also send friends and family our way, and tell them to mention your name so we can provide each of you with a discount! Thank you for being the best part of BuyOnTrust!
Sherita Revander
1 reviews US
I love them
Buy On Trust is Ammmaaaazzzziiiinnnngggg the process was quick and efficient. They kept me posted step by step and the pick up was a breeze, and there customer service is out of this world exceptional. I will be referring all of my friends putting to this exceptional company. Go Buy On Trust
Date of experience: March 03, 2021
Wahoo! Thank you Sherita for such kind words and we are so honored to have earned your business and trust! We can wait to serve you and your friends and family soon, and please tell them to mention your name for a discount for both you and them!
Diego
1 reviews US
Great service quick and easy no…
Great service quick and easy no troubles. I would recommend 100%
Date of experience: March 03, 2021
Awesome to hear Diego! We are so excited everything went so smoothly and we would love to see you back again soon!
Dshine
1 reviews US
I was online and saw Buyontrust
I was online and saw Buyontrust, applied was approved and picked item up the same day, Everything went well no problem and they took the time to contact me to make sure I was satisfied. And they customer service was great!
Date of experience: March 03, 2021
Yay Dshine! We love hearing how smooth and easy everything was, and how great our customer service has been! You rock! Looking forward to serving you and yours, again and again!
customer
1 reviews US
From finding them online togetting my…
From finding them online togetting my item was 45 minutes The application was a breez the approval was faster than the application I gound my product listed in amazon pug if un ghe cart checked out answered a few questions security questions placed the order and got my email pick up was ready
Date of experience: March 05, 2021
We are delighted to hear that the process went so smoothly for you! :) Please feel free to send friends and family our way and we'd be happy to apply a promotional discount to your lease agreement. Thank you again for being the very best part of BuyOnTrust!
Konner Shea
1 reviews US
They are so imformqtive if you have a…
They are so imformqtive if you have a problem and they are 100% legit I'd do business again
Date of experience: March 06, 2021
Hello Konner! We appreciate your business and would absolutely be honored to serve you again! :) Please let us know if there is anything else we can do for you. You can chat live with us or give us a call, and we'd be happy to take care of you any way we can!
Jonathan Jackson
1 reviews US
I think this is an awesome alternative…
I think this is an awesome alternative to have in your pocket! I also like the 90 days same as cash option! The system is transparent with Best Buy! My experience was very nice
Date of experience: March 08, 2021
Hello Jonathan! So happy to hear about all the value you find in our program! We are all about our customers here at BuyOnTrust.com and are always delighted to hear about a customers positive experience. Thank you for being the best part of BuyOnTrust! Please let us know if there is anything else we can do for you! :)
Terry Hayes
1 reviews US
Leena and her manager are the best…
Leena and her manager are the best agents I have seen in a long time. They took care of my issue and made it enjoyable. Please give them a bonus and a raise. They deserve it. If you ever had to deal with a customer service agent that was worthless you know how much you appreciate it when you get agents like them. There awesome 👌
Date of experience: March 08, 2021
Hello Terry! Each teammate of ours is dedicated to helping customers with any important needs that should arise. This is the case every single day we come to work. So happy to hear you got to experience this first hand. :) Please let us know if there is anything additional we can do for you!
John Walker
1 reviews US
Easy and fast
Easy and fast. Gonna pay off in 90 days to avoid high costs but really helped when my tv died.
Date of experience: March 10, 2021
Smart plan John! We love hearing how smooth and easy everything went, and we look forward to serving you and yours again and again! Don't forget to refer friends and family our way for discounts for both you and then :)
kayla
1 reviews US
Literally applied
Literally applied, got the credit, and picked up my item the same day. They spell it out for you what you pay with the 90 day buy out vs extended payments. Straight forward, easy to talk to company.
Date of experience: March 15, 2021
Boom! Thank you for reading and understanding Kayla! Absolutely, if you ever have any issues, please contact us as we are delighted to help! We look forward to serving you and yours, again and again! Please tell others to mention your name on chat so we can give each of you a discount too!
customer
1 reviews US
Vary easy process
Vary easy process. rep I spoke with was very friendly
Date of experience: March 16, 2021
Yay! We love hearing how great our customer service has been! Looking forward to serving you again soon on your next lease too!
Customer
1 reviews US
Legit Way to Get What you want Now
I must say I am very pleased with my experience with buyontrust.com. I would suggest checking your local best buy inventory to see what location has your items in stock and then order on the buyontrust.com and select the location that has them. It makes the process much smoother! Jawan was excellent. He was very articulate in answering all of my questions and helping me pick up my items same day at a different location that had them in stock. Thank you buyontrust.com
Date of experience: March 18, 2021
Yay! Great observation, and for anybody reading along this is key: In-store inventory can always be different from online (virtual) inventory so if you need an item today you can absolutely go to your local store and order through our site on your smart phone while in-store! Congrats on your order and we will pass the great review along to Jawan! Looking forward to serving you again soon :)
Rudy Cesena Jr.
1 reviews US
Trash
Trash, third party middleman company. Nothing but a website which is edited as they need. Takes no responsibility to help you if your product is defective. 5 trips back to best buy and still not resolved. Also after 5 times of returning to Best Buy to exchange phone at your direction you are 100% right, I won’t listen to any more bs. Looking forward to that return shipping label and no, you won’t be keeping any of my money. Dispute is being processed with bank and Best Buy management has preserved the video of when i picked up the product. Making false accusations against a customer is really wrong. Even if you edit your post after the fact. You can point out where they handed me the alleged cash. Way to expose yourselves. Nevertheless if you weren’t a trash third party company you would understand the phone case was wrong and because of your poor customer service Best Buy made the discussion to exchange the case for the correct one. How they processed that was up to them, not me. You have edited response at least 3 times after you attempted to report my review as fake and failed. Just waiting for Acima or our company to supply a return shipping label or some court documents. Oh, and your customer service, both phone and chat, is what got us here. You should have a record of all my calls, chats etc, I know I do. Seems like no one in your company really knows whats going on. lol. Last but not least y'all lucky I can't share screen shots here.
Date of experience: March 23, 2021
Hello Rudy, it sounds like you resolved your issue at the store level with Best Buy. We appreciate your initial purchase from us and wish that you had contacted us directly to resolve your complaint and work with us directly on a resolution. Unfortunately, when you exchanged the item/s at Best Buy, rather than working with our team, the terms of our agreement were violated by exchanging your item/s in-store for cash. We also have records from Best Buy confirming your actions. We are notified by the store when this takes place, thus the breach of agreement and why we cannot refund or replace something that has already been refunded in-store. With that said, we would've happily worked with you to find a resolution and if you ever have issues post purchase please follow our policy listed here: https://buyontrust.com/shipping-returns/ and chat live with us, and/or call us, and we will absolutely help from there! Thank you.
customer
1 reviews US
Love the device I got with them I'm…
Love the device I got with them I'm enjoying it and good prices and what I love the most they help report your payment to the credit bureaus.
Date of experience: April 02, 2021
Yay! We love hearing this! Sincerely we look forward to serving you again and welcome your friends and family for discounts too!
Brett
1 reviews US
With QVC and HSN there were too many…
With QVC and HSN there were too many loops to jump through in order to place an order. Don’t forget about the soft credit check they do after they take the money from you and then deny your order. Buyontrust took less than 15 minutes from start to finish. Went right in bestbuy and picked my order up, absolutely incredible service. Incredible customer support and service as well. They called just to make sure I was pleased with my purchase and trust me, I am. I highly highly recommend giving BuyOnTrust a shot. They do not disappoint!!!
Date of experience: April 03, 2021
Thank you Brett! We sincerely appreciate the opportunity to show you how well our program works! We would equally love to show you some discounts for any friends or family you send our way, just tell them to mention you on live chat with us so we can get you and them each discounts! Looking forward to serving you soon!
4GMAIL&me01
1 reviews US
I LOVE THIS COMPANY!
I LOVE THIS COMPANY!! I recently bought my second major appliance with BUY ON TRUST this year...It's such a relief to be able to get the items you need RIGHT NOW with affordable payment plans / 90 days same as cash. The whole process was SUPER EASY...I applied, shopped, and my order was ready for pick up the same day!!!
Date of experience: April 05, 2021
Yaaay! We love hearing how wonderfully our program has helped you and your family! We are so honored to have you as the best part of BuyOnTrust!
VWILL
1 reviews US
The overall experience was great from…
The overall experience was great from Shopontrust... Dealing with Best Buy, well let’s say if I could have just dealt with Shopontrust I would give a 10 if I could. Best Buy gave no time when I could pick up. Curbside pick up does not exist. Never got instructions on what to do when u get there. I called my local store even though they were open and crowded. They do not take calls the Message tool is useless or it was for me. But again that’s all dealing with the Best Buy side. My order ready for pick up message came from Shopontrust that’s how I knew to pick up . Thank you all and I will be back .
Date of experience: April 06, 2021
Yes sir we love hearing your appreciation of all the tools we have built to make sure our customers know when and where to get their items! We are sorry to hear about he experience with Best Buy and we welcome you to reach out to us directly if you have any issues! Also, please tell friends and family to mention your name on our chats for referral discounts, and you will get one too!
XBP
1 reviews US
I have worked with many companies like…
I have worked with many companies like this before like snap finance and these guys have it down! Super easy took 5 min to get approved and even though I don’t have great credit I got approved for almost $2K! Will definitely use them again!
Date of experience: April 08, 2021
We love hearing this! Absolutely our goal is to beat our competition, but even more so our goal is to provide you the quality systems and support you need to use our program and achieve the goals and success you are seeking! We can't wait to serve you and yours again on your next lease too!
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At BuyOnTrust.com we make owning high quality brand name electronics, and home goods, SIMPLE & AFFORDABLE while providing a FLEXIBLE payment schedule that fits your budget and lifestyle.