Reviews 4.2
2,865 total
Elsa
1 reviews US
Always helpful
Always helpful
Date of experience: March 14, 2024
charles carey
1 reviews US
Excellent Personal Service
Excellent Personal Service
Date of experience: March 14, 2024
Adelino
1 reviews US
The staff at the President Ave location…
The staff at the President Ave location is always very friendly & very helpful. Bank5 is a trusted banking partner that I will forever do my banking business with. Ej
Date of experience: March 14, 2024
Mary
1 reviews US
Fast curtious service
Fast curtious service
Date of experience: March 07, 2024
Lynn Winters
1 reviews US
I’ve been with your bank close to 40…
I’ve been with your bank close to 40 years I’ve never had a problem Staff is great Somerset branch knows me by my first name when I walk in
Date of experience: March 07, 2024
Antwon
1 reviews US
Very nice and helpful
Very nice and helpful
Date of experience: March 07, 2024
M. DeM
1 reviews US
After years with another Bank— bank 5 top notch
After years with another Bank—- the decision to switch to Bank 5 was the best one I have ever made. Several years now and I stand my recommendation. I bank at the FR President Ave bank and the branch manager is fantastic. Accommodating, accessible, and does his best to assure I have the best rates and ease of service I need. 5 stars all the way.
Date of experience: March 07, 2024
Louis
1 reviews US
The golden bank of all times …
Bank five in my book is one of the best bank ever.. I would recommend them to anyone
Date of experience: March 07, 2024
Raymond
1 reviews US
They help me set up my new card
They help me with my
Date of experience: March 07, 2024
Bal Ram Singh
1 reviews US
Although I needed to call the main…
Although I needed to call the main branch re a international wire transfer, the person taking the call was kind enough to help sort out the problem.
Date of experience: March 19, 2024
Andrew
1 reviews US
Poor service…
Poor service… You are just a bank like all the other banks doing all the same things no different…the only difference between banks would be service and you fall short.
Date of experience: March 12, 2024
Hi Andrew, We’re sorry to hear about your disappointment with BankFive. Our Contact Center Manager reached out and left you a voicemail to see how we can help make the situation right. When you have a chance, please reach out to the number provided in the voicemail, or to 774-888-6100. We look forward to hearing from you and apologize for letting you down. Best, BankFive
Kyle
1 reviews US
Always a great experience
Always a great experience
Date of experience: March 13, 2024
Louis
1 reviews US
Good prompt service
Good prompt service
Date of experience: March 12, 2024
Joshua
1 reviews US
Everything was easy from uploading our…
Everything was easy from uploading our documents to our personal portal to meeting in New Bedford to close.
Date of experience: March 20, 2024
NC
1 reviews US
The over draft fees are my only issue.
The over draft fees are my only issue.
Date of experience: March 14, 2024
Hello, Thank you for taking the time to leave us a review. I understand our Contact Center Manager reached out to you to get a better sense of your concerns. We appreciate you taking the time to talk with us and provide your feedback. Please don't hesitate to reach out if you need any additional assistance. We look forward to continuing to serve you as a customer! Best, BankFive
Ruben
1 reviews US
always responsive whenever i call
always responsive whenever i call
Date of experience: March 14, 2024
Jim Masterson
1 reviews US
Employees were very helpfull
Employees were very helpfull. Give them a raise!
Date of experience: March 21, 2024
Thomas
1 reviews US
When I visit the bank
When I visit the bank, employees are always very helpful & polite. My questions are always answered on the spot. Problems are solved.
Date of experience: March 14, 2024
Christopher
1 reviews US
Pleasant visit
I graded this visit high as the representative was highly trained, new exactly what to do, and was very friendly/courteous. I felt very good being treated like a customer.
Date of experience: March 21, 2024
Keith
1 reviews US
The Teller was very helpful and polite
The Teller was very helpful and polite. Thank You.
Date of experience: March 21, 2024
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About
Since 1855, BankFive has been a steadfast source of financial services for its neighbors, offering convenience, reliability and innovative solutions. As a mutual bank with 13 branches and 3 loan offices in Massachusetts and Rhode Island, BankFive is committed to supporting the local community with philanthropy and volunteerism.