Reviews 4.2
2,865 total
Rose Marie
1 reviews US
the agent was able to resolve the…
the agent was able to resolve the problem quickly
Date of experience: March 19, 2024
Bud Noyes
1 reviews US
Outstanding loan officers…
Claudette and Lindsay Vickery are both outstanding representatives. Actually, the best that I’ve ever dealt with.
Date of experience: March 27, 2024
Edward
1 reviews US
Best Bank in the East Bay!
On every occasion that I have needed help, Bank 5 and Luke Lehman have been right there for me and my business! Working with Bank 5 is easy and modern.
Date of experience: March 26, 2024
Jeff
1 reviews US
Bank 5, where you get treated as family!
I've been with Bank 5 for about 14 years now. I've always been treated with the utmost respect and courteousy by all members of the Bank 5 team of employees. They are like family now. Whoever has been in charge of hiring the bank tellers is a good judge of character, choosing genuinely kind people to assist me in my banking business. Sincerely, Jeff C
Date of experience: March 27, 2024
Kearnszy
1 reviews US
Tellers were very nice
Tellers were very nice
Date of experience: March 28, 2024
Arthur De Mello
1 reviews US
Great Experience!
Banker was exceptionally knowledgeable, proficient, and competent.
Date of experience: March 28, 2024
Evylyn
1 reviews US
Always a great experience with Bank 5
I have been with Bank 5 for years and have always had a positive experience when interacting. Everyone is very helpful in what ever circumstance and very informative. Any issue is addressed and remedied in quality time. Bank 5 will always be my number "1" go to Bank.
Date of experience: March 27, 2024
Lucia Goncalves Gomes
1 reviews US
Very nice experience
Very nice helpful friendly and pleasant.
Date of experience: March 28, 2024
Joseph
1 reviews US
Excellent service
Excellent service
Date of experience: March 20, 2024
Cliff
1 reviews US
Didn't help me with the problem
Didn't help me with the problem. Ultimately that is why the tech is there.
Date of experience: April 02, 2024
Hi Cliff, We’re sorry to hear about your poor experience with us. Our Contact Center Manager has reached out and left you a voicemail to help sort out any problems you are still experiencing. When you have a chance, please reach out to the number provided in the voicemail, or to 774-888-6100. We apologize for any inconvenience this has caused, and we look forward to hearing from you. Best, BankFive
Pamela
1 reviews US
The best bank!!
The best bank!!
Date of experience: March 26, 2024
Robert
1 reviews US
The loan officer was outstanding and…
The loan officer was outstanding and easy to work with. Always kept us up to date with the process and forms we needed to provide and e-sign. Highly recommend him for those that require a home loan! Bob Williams
Date of experience: April 03, 2024
Louis
1 reviews US
Attentive responses by a very helpful…
Attentive responses by a very helpful staff
Date of experience: March 26, 2024
customer
1 reviews US
Karen Flynn is an exceptional…
Karen Flynn is an exceptional representative of your company. Her depth of knowledge of the industry, her strong interpersonal skills and her caring and thorough service is why we chose your company. The “inside” Bank5 processing team were extremely helpful with their strong follow up and dedication to completion of the mortgage process.
Date of experience: April 03, 2024
DANIEL CORCORAN JR
1 reviews US
Your telephone reps are always helpful…
Your telephone reps are always helpful and know what they are doing. For my mortgages, Lisa Celio has always been excellent: knowledgeable, responsive and great to work with.
Date of experience: March 26, 2024
Jose
1 reviews US
Every thing
Everything was great
Date of experience: April 04, 2024
Diane
1 reviews US
very pleasant helpful manager
very pleasant helpful manager
Date of experience: April 04, 2024
Garry
1 reviews US
personal service helpful guidance
personal service helpful guidance bank employees who care about the customer finances
Date of experience: March 25, 2024
Claudie and Jean
1 reviews US
The representative has met our…
The representative has met our expectations and has great knowledge about the banking products.
Date of experience: April 02, 2024
Edward
1 reviews US
Great staff friendly and professional
Great staff friendly and professional
Date of experience: April 09, 2024
Contact
About
Since 1855, BankFive has been a steadfast source of financial services for its neighbors, offering convenience, reliability and innovative solutions. As a mutual bank with 13 branches and 3 loan offices in Massachusetts and Rhode Island, BankFive is committed to supporting the local community with philanthropy and volunteerism.