Reviews 3.4
460 total
Donna Ditucci
1 reviews US
Representative was very friendly and…
Representative was very friendly and helpful
Date of experience: April 13, 2022
Patsy Weast
1 reviews US
So easy to deal with!
I had to cancel my trip and they immediately refunded my money.
Date of experience: April 13, 2022
Dallas Ismyteam
1 reviews US
Great
Great experience.
Date of experience: April 13, 2022
Susan McHenry
1 reviews US
Thank you for getting back to me…
Thank you for getting back to me quickly since our trip has been postponed. I appreciate your response and courtesy. I will let you know when the trip will occur within the next year. Sincerely, Susan McHenry
Date of experience: April 14, 2022
Rufus Walker
1 reviews US
I was insured by Trawick for a trip…
I was insured by Trawick for a trip that ultimately was cancelled by the travel company. I emailed Trawick and asked if I could change my policy (paid for) for the cancelled trip to another trip I was taking a few months later. They responded promptly and allowed me to transfer the coverage to a different trip at no charge. Thank you Trawick!! LHW
Date of experience: April 14, 2022
JSK
1 reviews US
Prompt refund when I changed our plans…
Prompt refund when I changed our plans and decided not to go to Croatia. Agent I spoke to was very courteous and helpful.
Date of experience: April 14, 2022
customer
1 reviews US
Kathleen was excellent
Kathleen was excellent. She quickly directed me to where I needed to follow up with my concerns and then took EXTRA time to listen to my needs in further detail. With that info, she provided me with additional further insight and recommendations. Thank you Kathleen. You were EXTREMELY helpful.
Date of experience: April 15, 2022
Tina True
1 reviews US
Very patient and helpful
Very patient and helpful
Date of experience: April 15, 2022
AJ Byrd
1 reviews US
Worth every penny!
This is my first time getting travel insurance. And so far I have no complaints. A few months ago I made a hotel reservation through Traveluro. As we're getting ready to visit Mexico in two weeks, Traveluro notified me that my reservation had been cancelled due to the hotel "overbooking." Because I have very little experience with travel insurance, I contacted Trawick International to inform them of the situation and request help. They emailed me back within an hour and adjusted my policy based on my new expenses after I had to spend more money on a new hotel. Trawick International definitely lifted the stress with their fantastic customer service. Friendly and helpful staff. I will definitely continue using them for my future trips and plan on recommending them too. No regrets.
Date of experience: April 16, 2022
Cherry
1 reviews US
Natalie was most helpful
Natalie was most helpful. Had to start the coverage a day earlier than planned due to flight schedules. Cost was reasonable and very easy to make happen. You guys are great!
Date of experience: April 18, 2022
Austin McAlister
1 reviews US
No complaints
No complaints
Date of experience: April 18, 2022
mike jordan
1 reviews US
Excellent help
Excellent help
Date of experience: April 18, 2022
Sherri Campbell
1 reviews US
I needed a policy change and I sent an…
I needed a policy change and I sent an email to Trawick. Not only did they make the change but they did it within 24 hours of my request.
Date of experience: April 18, 2022
Cathy Bae
1 reviews TH
Travel worry free
I love Kathleen and the rest of the team. Very helpful. Always responsive.
Date of experience: April 19, 2022
Elisa Warner
1 reviews US
Great Customer Service!
My customer service agent Kathy was incredible. Very kind and reassuring after we were stunned by a positive COVID test the day before our planned return to the U.S. following a trip to Ireland. Kathy was a bright light in an otherwise very stressful day. Upon finally returning to the U.S., I was able to speak to Kathy a 2nd time and she was just as wonderful.
Date of experience: April 19, 2022
Maks Sukenik
1 reviews US
Perfect response to the call
Everything that I needed to correct in my policy that I bought sometime ago was fixed within a minute and confirmation email was sent. Perfect job!
Date of experience: April 19, 2022
Linda Fiedler
1 reviews US
My dates to travel were changed
My dates to travel were changed. I contacted Trawick International and explained my problem. In no time at all the dates on my policy were changed. I found Trawick very helpful and efficient.
Date of experience: April 20, 2022
Dennis Holmes
1 reviews US
Agent was very candid and helpful
Agent was very candid and helpful
Date of experience: April 20, 2022
Patty
1 reviews US
My experience with Trawick International has been exceptional.
My experience with Trawick International has been exceptional. My travel plans were always changing, and they were very responsive to my questions, specifically to my request to change my policy dates.
Date of experience: April 20, 2022
Eric T
1 reviews US
Kathy Wilson
Kathy exhibited a high level of professionalism in helping me to remedy the incorrect destination when I purchased the travel insurance online. Her friendliness and was easy to converse with was most welcomed.
Date of experience: April 20, 2022
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About
Trawick International provides travel insurance plans. The options include travel medical, trip cancellation, international student and plans that meet Schengen Visa requirements. Trawick International's plans are underwritten by Nationwide and Crum and Forster.