Reviews 3.4
460 total
Mike Robertson
1 reviews US
Kathy was fantastic
Kathy was fantastic. Friendly, efficient and got the job done with ease.
Date of experience: April 29, 2022
Brandon
1 reviews US
Great experience and so helpful!!!
Great experience and so helpful!!!
Date of experience: May 02, 2022
Rick Guillory
1 reviews US
Had to make a slight change to the…
Had to make a slight change to the policy, Margarita Acio was a tremendous help and very kind and understanding of my issue
Date of experience: May 03, 2022
Gail Lamberton
1 reviews US
Helpful Representative
The representative I spoke with was very helpful, courteous, and pleasant. She was able to take care of my concerns in a short amount of time.
Date of experience: May 03, 2022
Bev
1 reviews US
Customer service respresentative
Customer service respresentative, Rachel, was very efficient and helpful in correcting an error.
Date of experience: May 03, 2022
Viviana Brown
1 reviews US
Emily was very helpful and eager to…
Emily was very helpful and eager to find the answers to my many questions!
Date of experience: May 03, 2022
Kenny Smith
1 reviews US
Minor error on application was promptly…
Minor error on application was promptly and courteously fixed!!
Date of experience: May 03, 2022
Peg Lewis
1 reviews US
I highly recommend Trawick
I highly recommend Trawick. I first booked my Scotland tour in 2020 and the trip was canceled and rescheduled 3 times. Trawick was right there for me through 2 years Covid issues. I'll definitely use them for any future trips.
Date of experience: May 03, 2022
bakri guma
1 reviews US
good customer service 👍
good customer service 👍
Date of experience: May 04, 2022
Shyam
1 reviews US
My Father was admitted into the…
My Father was admitted into the hospital due to an emergency and had to go for follow up visits wih specialist between May to July 2021 and they have still not processed a single claim.
Date of experience: May 04, 2022
Hi there -- we are so sorry to hear about your father, and apologize for any delays. We would love to look into this further, but need additional information, Can you please provide your email and/or the email under which the plan was purchased? You can also reach out directly to our VP of Claims, as well: [email protected]. Thank you.
Jamie Boris
1 reviews US
Mary was terrific and helped answer all…
Mary was terrific and helped answer all of my questions. 100% satisfied.
Date of experience: May 04, 2022
William Aust
1 reviews US
A very courteous agent was able to…
A very courteous agent was able to competently review a travel policy and satisfactorily resolve any issues that I had. We only use Trawick for all our travels.
Date of experience: May 04, 2022
Linda McElroy
1 reviews US
I reached out to see if I could get a…
I reached out to see if I could get a refund for insurance that was cancelled twice due to covid. I was able to secure this with minimal hassle and maximum helpfulness and will use them again for my future travels. Thank you!
Date of experience: May 04, 2022
Denise
1 reviews US
Kathleen was excellent!
Kathleen was excellent! Our cruise to Iceland was recently canceled by NCL due to supply chain issues. Kathleen assisted us with processing our paperwork to request for a full refund. We received our refund timely.
Date of experience: May 04, 2022
Diana Avasilcutei
1 reviews US
Nice and fast support
The support person was very nice and fast to reply. After some delay, the problem was eventually solved, thank you!
Date of experience: May 05, 2022
Jean T
1 reviews US
Change of Dates and Destination
Yesterday, we found out that our Bus Trip to Vermont in late July had to be cancelled due to insufficient amount of travelers needed for this trip. I called Trawick Customer Service this morning and spoke with Rae. She was very friendly and helpful in transferring this Insurance Policy to a different trip that is scheduled for October. Rae was knowledgeable and efficient! She sent an Email Confirmation and updated Policy Details. Thank you Rae!
Date of experience: May 06, 2022
Floor de Witte
1 reviews NL
Excellent service
Excellent service, easy to work with. Used it several times. Got a full refund when i needed to cancel which is great.
Date of experience: May 06, 2022
Sassy Mulligan
1 reviews US
Request response.
I need to change the dates of my insurance for a trip. I contacted Trawick and received a reply within 10 minutes! They will be my go to from now on.
Date of experience: May 06, 2022
Magdalena Noe
1 reviews US
Affordable and good customer service.
Affordable and good customer service.
Date of experience: May 08, 2022
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About
Trawick International provides travel insurance plans. The options include travel medical, trip cancellation, international student and plans that meet Schengen Visa requirements. Trawick International's plans are underwritten by Nationwide and Crum and Forster.