Reviews 3.9
410 total
DEW
1 reviews US
The saddle is well made and obviously…
The saddle is well made and obviously well designed. It just was not comfortable to me personally, so I returned it. The return was easy. Buy with confidence.
Date of experience: October 15, 2022
We're sorry the saddle didn't work out for you, but glad you found the process easy! Let us know if you need anything else!
Allan Banks
1 reviews US
Would not exchange seat that was too…
Would not exchange seat that was too small
Date of experience: October 07, 2022
Hello Allan, I'm very sorry - sounds like a miscommunication between you and the team. We are more than happy to accept a return for your saddle that is too small, please email [email protected] to get started.
Wesley Trammel
1 reviews US
Your company needs to make the 610…
Your company should consider making the 610 Infinidity MD Active 2.1 in a 12 cm & 13 cm as well as in a softer less firm version. Thanks
Date of experience: October 16, 2022
Thanks for the feedback, Wesley - We will let our product team know!
jason pinkerton
1 reviews US
I love my saddle and my product came in…
I love my saddle and my product came in the mail promptly.
Date of experience: September 18, 2022
Hi Jason! We're thrilled your SQLab experience has been good! Happy Trails!
Basil Wetherington
1 reviews US
Innerbar ends
I am preparing for Great Divide MTB Tour in 2024, and I am trying to figure out hand fatigue issues. I purchased the Innerbar ends based on a Bikepacking.com review of alternate hand positions. I have put in 500 miles with this product. I really like the product after a month of riding gravel, single track, and road. I prefer flat bars over drop, and this is a quality product and it helps with hand fatigue by allowing change of hand positions. Easy to install and quality component. I would buy again.
Date of experience: October 25, 2022
So glad you're loving the innerbarends! Best of luck as you prepare for the Great Divide tour!
MARTIN SCHWARTZ
1 reviews US
SQ Lab makes a quality product and is a…
SQ Lab makes a quality product and is a pleasure to deal with.
Date of experience: October 19, 2022
We are happy to hear you had a pleasant experience with us. Thanks for your purchase Martin!
Matt Garcia
1 reviews US
Quick response and a desire to get to…
Quick response and a desire to get to the bottom of my problem.
Date of experience: October 19, 2022
Happy to hear we were able to resolve your issue Matt! Thanks for your patience with us.
JJ
1 reviews US
Products good; site needs improvement
Had trouble ordering w/ non-American CC but customer service was very helpful in resolving the situation. Got a discount code for the small trouble - I wasn't in a rush to get what I ordered, so I wasn't bothered by the shipping delay, and was pretty glad to get what I wanted for a lower price. The ergonomic bars and grips I ordered feel great for my preferences - YMMV.
Date of experience: October 22, 2022
Glad we were able to improve our service after the delay in your order. Your patience has been greatly appreciated! Enjoy the new gear!
Jim King
1 reviews US
This is the best saddle I've ever used
This is the best saddle I've ever used. It is much more comfortable that any other saddles I've tried without sacrificing control.
Date of experience: November 11, 2022
Glad to hear, Jim! Happy trails!
Joe Gasper
1 reviews US
Sit bone measuring tool
Service, quick response, and their ability to teach about the subject
Date of experience: November 01, 2022
We're thrilled you had a great experience, Joe! Happy riding!
Edward Potter
1 reviews US
Got great advice and help through email…
Got great advice and help through email to pick the right product, and the purchase and delivery was super smooth.
Date of experience: November 13, 2022
Glad to hear Edward! Happy riding!
JBQ
1 reviews US
Best saddle ever
Best saddle ever
Date of experience: October 28, 2022
So glad to hear you're stoked! Happy trails!
Eric
1 reviews US
I found my SQ Lab saddles to fit better…
I found my SQ Lab saddles to fit better than anything I've tried over the past 15+ years of riding MTB. I also love their longer sweep handlebars.
Date of experience: November 16, 2022
Glad you have found our saddles fitting! Thanks for your purchase.
Mike
1 reviews CA
Great seat so far
Great seat so far. Took a little trial and error to get it setup correctly, but awesome comfort over any of my old seats.
Date of experience: November 17, 2022
We're thrilled you've been enjoying the seat so far! Thanks Mike!
Sungwook Yang
1 reviews US
Great follow up and good.communication
Great follow up and good.communication
Date of experience: November 04, 2022
Thanks so much! I'm so glad we were able to get everything sorted out for you, all the best!
Michael Fatka
1 reviews US
Prompt and courteous folks....
Prompt and courteous folks....
Date of experience: November 04, 2022
Thanks Michael, so glad you had a great experience!
Michele Bakarich
1 reviews US
This is the perfect product
This is the perfect product! Easy to follow instructions and easy to ise. Very helpful.
Date of experience: November 07, 2022
Glad to hear Michele! Happy riding!
John Hall
1 reviews US
Product did not work for me
Product did not work for me, but the return was wonderful. This is a very good company with customer service at the forefront.
Date of experience: November 25, 2022
Thanks John! Hope you were able to find something that works for you!
Mark Gringle
1 reviews US
Easy to work with and great products.
Easy to work with and great products.
Date of experience: November 04, 2022
Happy to hear you had a great experience. Enjoy!
Pavel
1 reviews US
the test kit is an amazing
the test kit is an amazing, easy way to get your right saddle widht.
Date of experience: November 10, 2022
It is important to us in making sure all customers find the perfect saddle for their needs! Glad the kit worked well for you. Hope you find a suitable saddle!
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About
SQlab is your expert for ergonomic bicycle components and accessories like bike saddle, grips, handlebars and stems. SQlab has specialised in the three contact points of the bike (Hands - Pelvis - Feet). A bicycle saddle must not only fit perfectly to both the male and female anatomy, but also correctly spread the body weight from a medical point of view. The grips must prevent numb fingers, must be easily and securely assembled and be a good fit for the hand. In particular our saddles, and our fitting process, which determines the perfect saddle width, have made us the most successful saddle manufacturer in tests of bicycle magazines. You will not only find the perfect saddle, grip, bars and other components here, but also many tips and tricks around ergonomics and how to correctly fit and adjust the SQlab-products for the three contact points. You can purchase our products at your local authorised dealer or here in our online shop. However, we highly recommend the purchase through your local authorised dealer as the face-to-face advice and particularly the sitbone measurement is a service only your brick and mortar authorised dealer can provide.